I have constant issues with print quality here. Often there are streaks in the prints, or the wrong colours are used. It is impossible to speak to anyone on the phone as they do not answer it, and more than once orders I have placed online for pickup just disappear. I would recommend going elsewhere if you want quality work done.

Absolute garbage staples. Nobody has any clue what they're doing. They called me 5 times to ask about the print I sent in and STILL didn't manage to get it right. Also refuses to do anything in the shop unless you put in the order online. I've been to 3 staples this week and all the others were actually helpful.

I cannot say enough about Alison and the exemplary experience I had! She went the distance climbing ladders to find exactly what I was looking for! She was kind and so incredibly helpful! Alison restored my faith in retail shopping and I will shop at this location always from here on in! Many many thanks!

The two people working at the solution shop on weekend (nov 13), absolutely hard working. They fall over each other to serve each customer promptly. Customers are not digital savvy but the two communicate excellent for you to understand. I appreciate it so much I'll return here for my copy needs.

Good store and staff to shop in. However they do not answer telephone calls easily and one wastes so much time trying to contact them. And their online printing for business cards does not work. Spent hours trying to design and save but lost all work repeatedly. Had to go to Vista for same job.

I was quite happy with the large format printing here but now I have a same day online print order that has not yet been printed several days later. No one picks up the phone and no one has contacted me even though I opened a ticket on the main website chat. This is holding me up on a project.

Big store with plenty of goods. What I don't understand is the fact that there isn't an entrance to the store from Keele St. Non-car users have to walk across a massive parking lot when the store could simply have an entrance at the busy and transit-accessible Keele St.

A supermarket, specializing in selling stationery, office supplies and furniture. What I like most about this is the "Solution Shop" area, in addition to design services, you can also fax, self-copy, use computers to print. Fast and very useful!

Don’t waste your time. Over three visits to this location trying to finalize my business cards. The manager seems clueless and communication between this location and the print lab is inefficient and disappointing. No one seems to know what

Edit: I have since used their printing services to order a custom size print and do office prints. Instead of ordering the image by inches the associate instead ordered it in square feet which is not the same dimensions. Since it was a rush

Cashier was trying to be helpful but they filled my online order wrong and it was no longer in stock. They never produced a receipt to show that they were giving me 1 of 2 items so if I had issues with a wrong charge I'd be able to dispute

The printing service is really bad. I went there twice and couldn’t get my file printed. First time they said they couldn’t do it because my file was in illustrator (they don’t have illustrator at a printing facility?!) and the second time

Representative tells me I'm not allowed to use this computer to print. Sign says "custom print station", and features step by step instructions (that don't work). I tell her 'that's a little misleading, isn't it?' She gives me a convoluted

This is a good store to shop for office supplies, furniture and electronics. The only thing is that they have a small variety of unlock phones (about 4-5) compared to the Best Buy down the street. They have good staff. What I like is that

Print shop was such an incredible waste of time, what ended up being same day printing as advertised on their website, turned out to take over a month to receive. This was a combination of the location at Keele and St Clair in Toronto not

The biggest disappointment of my life, I bought a Windows laptop (manufacturer) on August 2023 with Windows 11 version. The laptop stop working after a couple of months so I went to Staples, they said it was the hardware, but they didn't

The most useless and asinine experience with the shipping department I’d ever experienced. I was first in line and the cashier decided to “clear the line” before helping me (I had larger items she didn’t seem to want to deal with) — she

Manager Shauna does not know customer service i have been at the store 7.30 to 9.15 and they could not even print a simple document for me when we go to she manager telling her that she says that u r insulting my team by asking the help

Worst print shop. The staff is super rude and unfriendly. They told me it would take 24 hours to literally bind one thing, that would take 2 seconds. I asked where I could find the card stock for it, they sent me to an aisle that didn’t

Staples offers a spacious store with plenty of free parking right in front, making it a convenient and accessible destination. I've visited this location numerous times, and each experience has been a positive one. They offer excellent

Great store! Pretty often do some quick printing there and got invited to International Woman's day celebration as an entrepreneur to show my business. Amazing opportunity, spent great time and made useful connection in a neighborhood!

Staff here are very knowledgeable. I received help purchasing an MSI Gaming Laptop, and the employee working here listed out the details of each laptop, and gave advice on how to maintain it. I'm happy with my purchase. Thank you.

Got photos printed here quality is poor, some photos were even bent. Never in my life again will I waste money ordering photos from here. Only good thing is they print quick but pricing and quality better at blacks.ca

This location is TRASH! The store manager was extremely unprofessional, cut me off, and hung up on me. Customer service from this location as a whole is the worst I've experienced. Talk about hating your job...

Thanks to Uzair my print job was done in minutes. I was worried when the white girl who received me said in a thick Russian or Eastern European accent that I would have to come back tomorrow to pick it up!!!

I was going to get some thing printed at The printing house, but they wanted a minimum 15 bucks for a few pages.. Staples just charged what it costs... Appreciate how fast and fair they were.

When there to day and I got something on clearance and the guy at the cashier price it at the regular price. Its would have been way less. Don't the them do this to you watch when they scan

Went their to get some printouts. The self service is quite simple. I faced a problem with one of the printers and the staff was responsive. They attended to the problem immediately.

I just wanted to thank Stephanie for her patience and professionalism in processing my print job. I came in unprepared for what I assumed would be “click and print”, but realized

This store is a nightmare if you're trying to use the printing or shipping services. Every online printing order I've done has been delayed regardless of the scope of the order.

Something I noticed this morning... no one offers help to seniors, they need kindness and patience when using technology. They should be more understanding with them.

Electronic devices 2x the price on Amazon (headphones and such). Good selection on office supplies. Higher than normal pricing. Would only buy office supplies here.

Just dropped in to print pics off my smartphone...staff was very helpful...internet problem required various options to be explored with me with cool calm clarity.

Manager Daniel was a pleasure to work with! He helped me out with the purchase of an office chair that I love! Quick and friendly checkout - couldn’t ask for more.

In the West End this is the go to home and office electronics and peripherals place you need to be. The store is very clean and the customer service is excellent!

Worse customer experience ever. This is my second time served by Amanda at the printing desk and wont let it happen again. Will never go back to that location.

I bought a cannon printer ribbons. Excellent service. They have all kinds of phone service and they offered me the Virgin mobile. It was a great experience

We picked up a few items on clearance! It is a big location. There is a tons of space in each aisle and staff are happy to help you if you need anything.

Extremely rude, bad customer service. I just left because they were taking so long to serve me. I will order off Amazon instead

I like this store but lately Staples inventory is very low. Most of sales and product options are being done online now

Ended up wasting 30mins to print 1x page. I'm not happy with the customer service at the printing station today. What

Empty ghost town. AMAZING CUSTOMER service also a + you can get your passport done here, and photo copy for the low.

The only reason why this place is getting stars is because of Camilla’s incredible service and patience.

JANUARY 13. 2023, 3:20 PM their DHL services were sooo a$$. believe me the new guy associate charged me

Really nice staff, helped me when i ask to borrow a pen. And also helped me do the scan for my papers

Going to this location this week for timely printing services or customer service is a *mistake*.

Just looked around didn't find what I was looking for. But that's alright. Nice clean store.

Extremely helpful staff and a well organized store. Better than most staples.

I find the Staples reps very knowledge able on the products they sell.

Great selection,good prices,quick service,will bo back!