I came here to get a venti strawberry lemonade refresher with strawberry purée light ice and a venti iced water light ice now this part I will admit was my misunderstanding but the guy who was taking my order (very kind by the way my complaint isn’t about him) asked if I wanted it blended I didn’t understand because I’ve always ordered this and never had this asked before so I said yes not knowing it would make it a slushee anyways that’s besides the point it would have been good but they didn’t add the strawberry purée so it honestly just tasted like a pink lemonade slushy it was ok but that’s still not my main complaint. I ordered JUST one venti iced water and one venti refresher and this lady (very rude lady with black hair in a pony tail) called my name and gave one venti iced water and one grande iced water that I didn’t order. We tried asking about it and the rude lady interrupted us and said “THIS IS PART OF YOUR ORDER WE ARE WORKING AS FAST AS WE CAN WE ARE VERY BUSY” when we were just confused because it was 2 waters and we didn’t even order the extra one and thought maybe it was a misunderstanding. We know what it’s like working in the service industry we know how mean customers can be but we were just confused because SHE gave us a water we never ordered and we were just trying to figure it out without being rudely snapped at just because she was having a bad day. I’m sorry but Starbucks workers need to learn to not get so mad at people and snap at them for no reason just because some customers are mean doesn’t mean we all are. We have a lot of anxiety going out and this just made it so much worse she was just so rude and kept shaking her head angrily after with an angry expression on her face. We knew she didn’t add the strawberry purée but felt too intimidated by her attitude to correct her.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 1

Typical Starbucks. Nothing spectacular, but they did their job fairly well. Mainly younger people working that do decent, but not exceptional. It’s very close and handy to the nearby mall, as well as some tourist things, including the local hop on hop off bus tour operation which stops at around 19 locations (citysightseeingsanantonio.com - which allows food and drink), so if you want a quick something, this is a close by place to grab what your after. Place was fairly clean and modern. If you’re happy with the typical and average Starbucks, this one will likely serve you just fine. And again, it’s close and handy to some nearby attractions that you may already be participating in, so this place would work great to grab what you want and board a bus.

I was very upset with the service here. I am 7 months pregnant and needed some water (emergency) because I was dehydrated and having contractions and I went to the end to ask for a glass of water. The girl steaming milk told me to go to the end of the line which was full of customers (at least 15). I was already feeling a tingling sensation in my body from the dehydration and on the verge of fainting. I quickly went to the store across Alamo plaza And they helped me. Being that I use to be a barista at Nordstrom. I find Starbucks extremely uncompassionate and rude. I would have served them immediately. Starbucks is the worst coffee shop. Brevity is way better and much nice. Never again will I buy from Starbucks.

☕Grabbed Lunch & Tea Here☕ If you're touring the Alamo and looking for a lunchbreak spot, this Starbucks does the job just fine. It offers a variety of ready-made sandwiches and wraps, which the staff warms up fresh before serving. Serving and preparation time was reasonable, if not a bit on the longer side. Because this location was a popular lunch spot, the interior seating was taken. I took my food and went into the Rivercenter for another place to sit and eat. I appreciated the warm grilled cheese (on sourdough, yum!) and breakfast tea on a chilly day.
Service
Take out
Meal type
Lunch

I went on Wednesday to order a venti iced matcha, the worst I've ever tasted, they don't know how to make matcha, basically they gave me too much matcha and no milk, I ordered it with brown sugar and it seems that they poured all the sugar, but above all, they barely poured milk, only matcha, the drink was too green, as soon as they gave it to me I knew there was too much matcha tea , I had to throw it away because that was impossible to drink, even no one in my family wanted to drink it
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 1

During a recent visit to San Antonio, we stayed at The Menger and ate at this Starbucks twice for breakfast. (It is located just a few steps away from The Menger.) The service was friendly and efficient. The food and drinks were delicious and the atmosphere was bright, spacious and provided a great space for dining in. Being inside the River Center Mall was a bonus - giving us quick access to the shops inside.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes

This is the busiest location and I’ve never had a problem before with getting my drink in an appropriate amount of time. For the amount of traffic they are on top of their game. Don’t worry if the line looks long, they will get to you quickly. Today I accidentally spilled a glass of water during a busy time, it was embarrassing going up front and admitting I made a mess. Fortunately they told me not to worry and this nice girl with pink hair came with a mop, SORRY AGAIN!
Service
Dine in
Meal type
Other
Price per person
$1–10

Everything was made in a timely fashion… I did not ask the two food items to be heated, but they were, which is fine… the main thing was the Carmel Macchiatos were basically flavorless and had no hint of Carmel flavoring… it was kind of like drinking warm water… I had two Venti’s my wife did not drink hers, and I did my best to finish, what to me tasted like steamed water with a hint of coffee and sans caramel… Anyway… I usually drink these things very fast, but it definitely was not quality at all … 4-8-2023 12:30

It was alright. They were out of chocolate stuff to make mochas and hot chocolate, so I got a peppermint hot chocolate instead. It was decent, but tasted a little watered down or something to me It seemed a little understaffed, and was a little slow. The tables outside were kinda nasty too. But I'll give it the benefit of the doubt since it was around 7PM when I came. It's a convenient location though and it seemed overall acceptable
Food: 3
Service: 3
Atmosphere: 3

Needed our morning coffee run to take the edge off our morning headache! Ordering went quickly and was painless. Ordered 2 coffees and 2 sandwiches. One coffee and the 2 sandwiches came out quickly. The other plain drip coffee and a little syrup took nearly 20 minutes. They had no reason for taking so long on the drip coffee. Everything once delivered tasted great! Staff was very friendly!
Service
Dine in
Meal type
Breakfast
Price per person
$1–10

Shame on you managers at this location for not tipping your delivery drivers for the several gallons of milk you obviously need during rush hour downtown across from the Alamo when all the streets are blocked off and they walked a block around the crowds of people carrying 12 gallons of milk. Sad and disappointing I'm sure you make plenty of money to cover a fair tip. Now wonder nobody likes taking orders downtown.
Food: 1
Service: 1
Atmosphere: 1

This location was in a bit of a tough spot with so much coming and going. The staff was constantly busy and you could never enjoy a peaceful atmosphere at this spot. I would break this up into two sections to meet the needs of the different types of patrons. The tables were not clean and that was in large part to them being so busy.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 4
Atmosphere: 3

General service I am a very understanding person especially as a prior worker in the industry. However, when the posted open time is 8AM and there is a line outside and come 0810 no one has opened the doors yet. Needless to say, the group of individuals waiting eventually all went separate directions seeking coffee. By 0820 I was return my hotel and walked by this Starbucks in question and noticed the lights were still off and doors closed.
Service: 1

I’m 8 months pregnant and they lost my order and kept questioning me like i didn’t just place my order and had my drink already in hand placed order at 10:10 am waited 15 minutes for food when i realized that people who came in after me got their food. Then the lady making my food had me waiting 10 more minutes. When i got my sandwich it was cold and not even put together the right way. Horrible service
Food: 2
Service: 1
Atmosphere: 1

I always go to Starbucks but never had such a pathetic experience at this place, all the staff were good but the male staff who wear eye glasses was extremely rude , I just asked him what’s my number to pick my order , he very rudely asked me to get refund and go. People Like him brings bad name to such a big name like Starbucks. Iam very disappointed and will not advise to any one to go this place till the staff like him exist.

Needs to pay more attention to the orders. Ordered a vente iced white mocha latte and he gave a grande. Otherwise everything tasted good. The pink drink had plenty of strawberries. Good, convenient location. The line to order was long but surprisingly got it to me fast after I ordered.
Service
Take out
Meal type
Other
Price per person
$1–10
Service: 4
Atmosphere: 4

This location of Starbucks, located near the River Walk in San Antonio, is really nice!! The place is clean + well-kept, the staff are kind, and it's a convenient stop for a coffee before heading over to the Henry B. González Convention Center via the River Walk.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

I’d recommend anyone going here to order on your mobile app. Considering the fact that it is located next to the Alamo and other major attractions in San Antonio, you’d have to wait for at least 20-30 mins to get your drink or pastries.
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

Convenient located in the river shopping mall. The floor is worn off and not many tables. Employees were very friendly, but I would appreciate it if they mix the drink and shake it well instead me having to do it with a straw and spill it all over the table.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Parking
Forget about it

It was a loooong wait to get our drinks, but it was apparent with the amount of people inside the place. Also, when the barrista was calling out names he could barely be heard. Maybe I'm just being picky, but I'm used to hearing.... "ORDER FOR JOE" vs. "order for joe" almost whispered. My advice is order through the app for quicker service!!

Stopped in for a refreshing drink. The service was quick, service was friendly, location was perfect. This Starbucks is situated in the Shops at Rivercenter and a short walk from the Alamo. The experience was average at best but the drink definitely hit the spot.
Service
Take out
Meal type
Other
Price per person
$1–10

Small, but glad it's in this shopping center. Tried to use order ahead. None of the rivercenter landmarks work. I show them what I usually order. They were awesome to copy and make.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

I had 30 minutes before I needed to be somewhere and thought I had plenty of time to pop in for a coffee. Nope. I watched an employee stop making drinks to talk on the phone. After I was already late I went to ask about my order and they lost it.
Food: 1
Service: 1
Atmosphere: 1

Beautiful location and very attentive baristas! Pay them a visit whenever you're visiting San Antonios Riverwalk
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
White Mocha Frappuccino

This Starbucks is only good if you just want a drink to go. Interior is meh and drinks were okay. Nonetheless, it is conveniently located in downtown SA. Wait time is more than other Starbucks cafes.
Service
Take out
Meal type
Breakfast
Price per person
$1–10

Staff is wonderful! Seating could use an update. Cracking in Upholstery.
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Starbucks Blonde
Dietary restrictions
Gluten free egg bites.

It was very crowded but the food was great. I got a bacon and guda egg sandwich with a peppermint mocha Frappuccino
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes

Everyone is kind and considerate. The barista that took my order had a pin that said they know ASL which is great for those who also use that language. :)
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

20-25 minutes wait for a cup of water and ice coffee. Decided not to get it and rested in store for 10 minutes. After the lines slowed down, was told 20-25 minutes wait again for a cup of water even though only 3 people ordered ahead of me

Great Starbucks! Friendly and fun service! If you want a great place to get coffee and also enjoy downtown San Antonio this is the place. I like to come here during the weekends around 11pm-12am, to enjoy the downtown lights and atmosphere.

Good drink, tasted great. Very busy. I had placed a mobile order and when I got there it wasn’t ready yet. Not a big deal. But then it came to be 25 minutes after I had placed my order and still nothing. I asked at the counter, and though

Such a great location! Visiting from out of town for my birthday, this is the biggest Starbucks I've ever been inside. I forgot to get names, but the 3 people working this AM (6/27) were really nice!! My drink didn't fit all in one cup so

This place is always busy. My coffee was good and correct. I noticed a lot of people hovering around the pick up area and they were confused about the orders because they couldn't hear the names being called. There were a few cups just

This location must be popular; it was crowded and hard to get a seat on our visits. The service was relatively quick so I think it's a good place to grab drinks (or food) to go but staying there wouldn't be so cozy at busy time.

Mac was super helpful and and explained to me how the points worked since it was my first time using my points. She was super sweet, and the place was clean! Thank you again!
Food: 5
Service: 5
Atmosphere: 5

Super genuinely friendly! Had lots of drinks to carry to car, with baby in tow and the manager helped me take them to the car (told her was parked right outside). Drinks were perfect! This was awhile back but forgot to post : )

Great service and friendly people. Here for a Deaf education conference. They have added fingerspelling charts to the lobby. It's a nice reminder of being welcome.
Food: 5
Service: 5
Atmosphere: 5

Your typical starbucks store experience, good drinks, great staff and good atmosphere.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

Ordered a grande cappucino with non-far milk and 2 Spenda. It came with no Spenda and barely any foam, so it was a very milk-heavy and horrible. Threw it away.
Price per person
$1–10

They are very soft spoken when calling out orders. However, they get annoyed when you politely ask if your order was called. I don't have bionic ears ladies!
Service: 3

The peeps that work here are mean-not friendly. Do not have any questions about your order because they snipe at u.
Food: 5
Service: 1
Atmosphere: 5

Just left wonderful customer service from ALIZE definitely deserves a raise! Very nice an polite, as well as up neat ! Will be returning 10/10 More

The barista accidentally spilled my drink when putting the lid on. With a smile on his face and without skipping a beat he made a new one. More

giving only 2 stars because the lady at the front was nice. but seriously, no one checks these before heating them up? no bacon or cheddar.

Great location, Mac was a great help to us on our visit. Thank y'all!
Food: 5
Service: 5
Atmosphere: 5

I enjoyed the location and the coffee. Yet, I would've definitely enjoyed the opportunity to enjoy my coffee outside

The coffee was was great. The homeless take over the seating. The smell of their hygiene is a big turn off. More

Couldn’t take longer to take a coffee. Place is dirty, there’s no social distancing,

Super professional and skilled baristas!
Service
Take out…
More

Really cool place! Friendly staff, will definitely recommend!