Multiple delivery delays, wouldn’t order anything from this company if you want a reliable and quick service. We canceled our order and they didn’t even care. Clearly by the reviews it’s a case of sell a product they don’t stock, then try work out the logistics of buying it. Worse experience with a online seller this year.

I bought a Breville Food processor from Stax on Amazon over a week ago for $589.00. Today they cancelled my order and relisted it at $649.00! Absolutely Disgusting! Never will I ever deal with a despicable company like this again! Your company is the lowest of the low and you deserve to not be in business.

Highly recommend! Absolutely perfect! We ordered a Sharp 1000W Convection Microwave Oven R995DST. Website was easy to navigate, received prompt email order confirmation and tracking updates, and superfast delivery, item very well packed and in pristine condition. Thank you to the Team at Stax Appliances.

18 months ago I purchased a TV from this site which was then suddenly out of stock. A refund was promised, but was never received. I was told that once staff were back at the warehouse after Covid that it'd be processed. But that never happened, and they refuse to communicate. $1300 simply stolen.

I ordered a Samsung 40L 1000W Microwave Oven White ME6144W on Monday night & it was delivered Friday morning. Great communication as to the delivery day/time. It's a Christmas present so I wont know till then if there are any problems. I feel confident that any issues will be dealt with smoothly.

Ordered an appliance on 30-Nov-21 & paid through online transfer, since then no correspondence from them despite multiple follow up email, account still showing over due amount. There phone number never connects. Save yourself pain & read newest google reviews before ordering with them.

This company is a joke. Complete lack of communication. I went above and beyond to work out what was happening with my hair dryer ordered in August, sending several emails with no reply or response. I usually don't leave negative reviews but I am beyond mad about this.

Price was the best I could find which is always a bonus. Whilst there were delays from the manufacturer out of Stax's control they kept me informed of progress and refund options at each step. Personalized delivery was also a nice touch. So good service all around.

Ordered from Stax as part of a kitchen renovation. They held the item (a new fridge) until we were ready and delivered and installed our new fridge into the kitchen. They had the best price and have provided excellent service. I’d happily buy from them again.

This is a dead website. If you like paying money for goods that you won't receive then this is the place for you. Nearly a month since I pay over $2000 for a fridge - no fridge, no refund and lack of communication. Visa will now have to claw the money back.

No contact in regards to a warranty claim in regards to our fridge catching fire. Nobody answers the phone and no replies to emails. Also noticed that they only reply to good Google reviews, but ignore anything where people are trying to contact them.

I ordered a dinner set from Stax. It arrived within 2 or 3 days. Exactly as ordered but with one bowl broken. Not their fault. I emailed them through PayPal and they replaced the bowl. I will have future transactions with Stax. Very happy customer

The oven I Ordered wasn't a pre order. I paid for it then a few days later received email saying it wasn't in stock. They were quick with the refund. My issue is why advertise something not in stock, why'd I have to wait a 3-4 days to find out.

There was a supply delay with stock after I placed my order. When I contacted STAX, they contacted the supplier straight away to sort out the issue. They gave me a new estimate for delivery, which was spot on.. In spite of initial delays, I

Late delivery after 2-3 times follow up. Before i ordered I chatted to Stax staff, who confirmed the air con is in the warehouse n can deliver by wed the week after. Though it was $150 more, I am willing to pay the premium because I need it

This is the worst company ever and you need to steer clear and do NOT do business with them. I would say that most of their good reviews are from employees and higher-ups posting them. This is the shadiest business I have come across in a

Made a $500 order from this company on the Kogan website, wishing I did my research on Stax further but I trusted Kogan as I had had good experiences with Kogan before. The website stated item would ship within 3-7 business days and would

I have never dealt with such an incompetent retail business in my life. I avoid shopping at the big retailer such as Harvey Norman where I can and try to support the smaller retailers, but in this case I wish that I had bought from Harvey

Very happy to be giving Stax Appliances a 5 star review. Firstly, I found the online order process to be easy and very user friendly and after shopping around I found that their price for the dishwasher I wanted was the cheapest around. I

Ordered an oven that stated 5-7 day despatch. Once purchased Stax told me is wasn’t in stock and new stock would be coming in 3 months. They offered a refund or to wait for the new oven. I said I would leave my order for now and let them

Dont do it!!!!! Buyer beware. Purchased but not delivered and well past delivery date. Have left me in the dark with no updates nothing. Rang over 20 times, phone would ring out. Emailed several times, yet to reply to a single email. Pay

I placed my order on a Sunday evening. On Tuesday the Stax team confirmed availability and delivery for Thursday. On Thursday they sent a brief note confirming delivery - excellent customer service. A really thoughtful team. Cheers Marty

Stax Appliances was the only place left that had any upright freezers left for a reasonable price. I was so glad to finally find one as my old freezer died. The freezer I bought is not as good quality as the one I replaced and I know it

Great prices and great service! I have bought several appliances here, the staff are very helpful with loading heavy boxes. I had a small problem with a gas stove, and even though I live miles away in the country, a service man was sent

I ordered a vacuum cleaner through you at the beginning of Febuary. It is the 27th of March and there is notice after notice about no stock being available in Australia. I want to express my deep frustration about your business and the

Terrible service. After having to follow up once after we had placed the order to see when our Fridge would be delivered they advised that the stock has been allocated and would be dispatched that week. We then get an email saying that

I ordered a fridge 9 days ago and after several calls through the week I have now been told it's delayed and would not be delivered for another 9 days! The customer service has been extremely poor, and I would not recommend purchasing

After another well known online appliance company let me down and was unable to fulfil my order I went to Stax Appliances. Not only are they Australian owned and operated their live chat was so helpful ,quick and polite. The Air

Ordered an item in July, advised not in stock. Now still waiting in November! Can't contact on the phone, have received sporadic emails to say them item will arrive 'next week', but nothing has arrived. Not impressed.

Ordering process was simple. Communication was fantastic from the minute payment was made, until the order arrived at our door. I will always check stax appliances first for all future purchases. Thank you.

The price for my product ( fold up clothesline ) was less than any other competitor. The team was also quick to respond to my queries. Excellent service and pricing. I would recommend and will be back.

I ordered washer/dryer, gas stove as well as a refrigerator from Stax - amazing service ! The folks worked with me to get me stock at short delivery notice, as well as offering a great deal !!

Australia wide speed shipping within just a few days. Nope - that does not mean what you think it does. What it means is - they will take your money when you order, and then - a few

Just like previous review item not in stock after advertising it was. Item was paid for (no refund given) now have to take to Fair Trading to recover my money.

I purchased a dryer in March 2020 and was pleased with the service and help finding somebody to install the dryer. In June had trouble with dryer not heating.

If I had a choice to give this company minus stars I would rate them (-100) Scam alert people. They advertise so many things but never get them delivered!!!

Scam online store. Do not use. Paid for a soundbar a month ago and still no response to countless emails and their “resolution centre.” Avoid at all costs.

I just got a refund for the toaster i ordered a week ago after an unanswered email, 2 unanswered phone calls and 15 minutes spent in a chat window.

This is a scam website. The positive reviews are paid reviews pre written. I've lodged a refund for a $600 item through PayPal.

Went above and beyond to assist us when we stuffed up our order. Thanks we will use you next time.