Stop & Shop

1928 reviews

8989 Union Tpke, Queens, NY 11385

stores.stopandshop.com

+17188462310

About

Stop & Shop is a Grocery store located at 8989 Union Tpke, Queens, NY 11385. It has received 1928 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday6AM-11PM
Tuesday6AM-11PM
Wednesday6AM-11PM
Thursday6AM-10PM
Friday6AM-11PM
Saturday6AM-11PM
Sunday6AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of Stop & Shop: 8989 Union Tpke, Queens, NY 11385

  • Stop & Shop has 4.2 stars from 1928 reviews

  • Grocery store

  • "Stop & Shop in Glendale is a great place to shop for groceries"

    "This is a huge location with a nice variety of things to choose from"

    "Absolutely abhorrent"

    "I would like to have given a five star rating here, but there were a few things out of the norm"

    "I have been coming here since the opening of this stop & shop"

Reviews

  • Jan Hipol

Stop & Shop in Glendale is a great place to shop for groceries. The store is large and well-lit, with a wide selection of items to choose from. The produce section is always fresh, and the meat and seafood departments are well-stocked. The store also has a bakery, deli, and pharmacy. I like that Stop & Shop has a large self-checkout area. This makes it easy to get in and out quickly, especially if you're only buying a few items. The store also has a cashier if you need help with your groceries. One of the things I like best about Stop & Shop is that it has free guest Wi-Fi. This is great if you need to check your email or do some research while you're shopping. The store also has a Starbucks, which is a great place to grab a coffee or snack while you're shopping. Overall, I'm very happy with Stop & Shop in Glendale. It's a great place to shop for groceries, and I would definitely recommend it to others. Here are some additional details about my experience at Stop & Shop in Glendale: The store is clean and well-maintained. The employees are friendly and helpful. The prices are reasonable. The selection of items is wide. The store has free guest Wi-Fi. The store has an in-store Starbucks. Overall, I had a great experience at Stop & Shop in Glendale and would definitely recommend it to others.

  • Sylvio

This is a huge location with a nice variety of things to choose from. The staff are also nice, for the most part. That being said, I have shopped here numerous times and continually find expired things on shelves and even in the freezer sections, being sold. Even their pre-packaged items like instant coffees and snacks have tasted off, compared to when I shop anywhere else (they clearly don’t have great vendors). At least a few things are bad, even though they are not expired, whenever I bring my items home and eat them. Definitely poor quality control compared to Amazon Fresh, your local Key Food or Associated Fresh. The good: when you do find your items at a good price, it’s certainly worth coming here because they do have good deals every now and then. Overall, this could be a 5-star place, but for me, I wouldn’t come back here because I continually run into issues. All this being said, I recognize that they do work hard because I’m sure it’s not easy work to manage everything in such a large space, so they do a good job, with all things considered, but they do need to keep an eye out for spoiled items.

  • Razan Nassar

Absolutely abhorrent. I went in on a holiday and all the meat was sold out. That is completely understandable. I get it. One of the workers told me one of the trucks didn’t come in. The next day I wanted to pick up a steak so I called in to ask if they had restocked the meat. The woman who answered the phone told me she is not allowed to walk over to the meat section. I asked her if she could get someone else to do it and she said no. She then proceeded to tell me that was the only answer she could provide me. What answer is that? She didn’t provide me with any answer. Unfortunately I could tell she was very young in age from her voice but that is unacceptable. That was so unprofessional and borderline rude. Not to mention she didn’t help me at all or even try! Stop n shop needs to find better talent. People who have empathy. People who can problem solve. She should have escalated this issue to her manager and said she would get back to me but nope. Wasted my time and now I have to go down to the store -most likely to find an empty fridge. So disheartening. Please do better

  • George E. Krebs Jr.

I would like to have given a five star rating here, but there were a few things out of the norm. The Produce department was well stocked with fresh fruit and vegetables. Some of the best I've seen! The same with the Meat department, everything was neat, fresh, and we'll stocked. Sorry to say, the price hikes in this department show! The Dairy and Frozen departments were also well stocked, but the aisles especially in Frozen were crowded with the stockmen and their boats packing out product. Some of the the refrigeration units had the liquid absorbing pads in front of them, but the water was a bit too much for their use, either that or someone forgot to change them. The Grocery department was very well stocked including with most sale items. And of course Checkout wasn't too bad. The cashier could have been more friendly, and she, as is usual with most Stop and Shops I've been in, didn't extend the courtesy of asking for my Stop and Shop card. Luckily I remembered before paying! All said and done, I give this store a solid 4 stars!

  • Jacqueline orellana

I have been coming here since the opening of this stop & shop. I’m not sure if there’s a new management team or what’s going on but I know many people try to come early in the morning after dropping their kids off at school. This place use to be packed early in the morning and now it is completely empty. The produce of vegetables and fruits is always half empty and fruits and vegetables that are available have mold or are old. Whoever is running the bakery section should make sure there are muffins, bagels etc available from 8am and beyond. Every time I go in the morning there is no bread or bagels available until I ask the lady at the bakery section and she rolls out a cart and tells me to grab what I want. She doesn’t even take them out to make it available to everyone. The deli to order ham is closed and I’m not sure until what time they open but at 8am they definitely do not, even if you ask. Unfortunately this has happened more than a few times already and I find it better to go to the location on Atlantic Ave.

  • All About Rabbits Rescue, Inc.

I forewarned my mother but went there reluctantly to give Stop and Shop a 2nd chance. Again, it was a disappointment. The leafy greens and vegetable were pathetic looking. Regarding the fruit, sorry, I don't want 3 of everything for 10 bucks. And to buy one means spending an outrageous amount more than i would elsewhere. I did buy a bag of oranges and have to say i'd give them a 3 out of ten in taste. The loaf of bread from the bakery was quite poor as well. I didn't see any good quality paper towels. I was prepared to spend $100 to fill my kitchen but could only spend about 40. And it's not like the prices are a bargain. The best thing was redeeming the bags of change we had. Its unfortunate because there's parking, its a spacious store and could be a fun destination. I decided to give it a 2 because the checkout person, and a manager who showed us the change redemption machine were very helpful. There is too much room for improvement here.

  • e fu

0 this ZERO hands down goes to the Famous Donna! She seems like she hates her Job and all customers that have questions related to the store. of all the times i’m in the store when a Cashier calls Donna over she always have a stank face & have something smart or nasty to mumble as she walks away! At times i feel she is RACIST towards certain customers. i’ve been going to the stop and shop since day one. it’s normally in and out but lately i myself have questions and troubles and will result in the cashier needing Donna assistance. encounters with Donna is unpleasant. Twice with 2 different cashier they needed help but seem scared to call for Donna. i visit 4 times a week at this location. i stop completely. reasons why - 1. there’s is no signal down there, hard to use apple pay ( no service) 2. Donna 3. parking limited

  • Heather Guerin

Fabulous & friendly place to shop, totally love that store at union Turnpike in Queens, NYC. There produce section has the freshest everything. Deli department is very clean & the have a lot of selections, including the most yummy roasted chicken, fried chicken & ribs to say the least. Meat department is clean & the butcher is always ready to help. I can go on & on, but you have to visit this particular store to understand where am coming from. I promise you after visiting this particular store in 8989 Union Turnpike, Glendale, NY. 11385 you will never shop in any other S&S anywhere else. Point blank period!!!

  • Rosa Burgos

This location is the best I've been to in Queens. Excellent customer service, great selection. Everything is always in the right place. They have an excellent organic/healthy aisle. Their produce is always top notch. Checkout is usually very fast, except during rush times and even then it's faster than other locations. I go out of my way to get here, and it's totally worth it. The last time I was there I needed help finding some items and they went above and beyond to help me. They were excited to help. Exactly how customer service should be. Bravo to their team! They've won a customer for life.

  • Jason Thurston

When one purchases produce (raspberries, apples, strawberries, tangerines, potatoes, carrots, tomatoes), there is an expectation with the prices and selection at Stop & Shop that one is not getting the quality reserved for a discount grocery. As soon as we were home our food began to spoil. I am very disappointed that all the produce we purchased appeared to be on the last day of freshness. Thank goodness we did not purchase our meats at this time. Our doubts on freshness ensure we will not return to this overpriced grocery selling discount outlet produce.

  • Ericedis Olaverria

Friendliest staff ever! I walk down every aisle and the staff always asks how my day is. They always ask if I need anything, how can we help? I love it! They are so attentive. The seafood lady gave me two pieces of salmon for the price of one. The check out lady was so kind to put in her store card for me. The store itself is very clean and organized, prices are great. Great organic section also. Love that they have a starbucks and put out lots of samples to try, especially this cold season. Only grocery store I go to, they have it all!

  • Annita Eleanor

Generally helpful & polite staff. The store is always clean. Is NOT service dog friendly, especially by one manager in particular - however most of the regular employees don't seem to mind. It's usually possible to shop & fill a whole cart with items that were on sale only! Available here: Western Union (usually closes a few hours before the whole store does), Coinstar, Starbucks, parking structure, (plastic, glass & can) recycling, elevators, clean bathrooms & a water fountain.

  • Camille Woods

Love this place! Its usually kinda busy during the day but later on the lines are ALOT smaller....cashiers are friendly in my experience. Note: if u have EBT the paper bags are FREE (otherwise I think its like 5 or 10 cents a bag. The bags don't have handles so carry them carefully! Unless u get the reusable bags then you're good to go! Parking is definitely easier in the evening as well. The lines go fairly smooth and pretty decent for the most part

  • Matthias Z.

I love this store In general. So this review is not about the store, but some of its customers. It's been 3th time in a row now, that I ether witness ppl opening food, eat some of it & but it back on the shelf, or that I unpack my groceries at home and come to realize, that I bought a item that someone opened and tried. I know you can't have eyes everywhere, but all the ilse should been checked a little more often.

  • Eleni Anastasopoulos

Amazing staff! The staff here are so amazing and hardworking. Every time I go here I feel like I’m visiting family. They are great at keeping the shelves stocked and clean. I would particularly like to thank Ron, Rueben and Linda for their outstanding customer service. People like this crew makes you want to shop here. Keep up the great work. Managers your staff make your shop an award winning experience. Thank you

  • Kenneth Ross

Stop and Shop is a grocery store chain with locations throughout the New York metropolitan area. The store has a wide selection of fresh produce, meats, and other groceries. The prices are competitive, and the store offers a variety of loyalty programs and discounts. I've been shopping at Stop and Shop for years, and I've always been happy with the selection and the service.

  • FerraLin

Last Sunday i bought a bag of organic oranges. They were not sale items. By Wednesday 3 out of the six oranges in the bag were rotten and had to be discarded. So I only got 3 oranges for my 8 bucks. Stop and shop should have more control over the quality of their products. It is unethical to sell produce that are way past their shelf life at such an exorbitant price.

  • Julia O

This is the only full-size grocery chain location in the area. There’s plenty of free parking in the deck even if the turns are a little tight. Traffic can get backed up on the way out. There’s a wide selection, but the produce is hit or miss. Certain produce items are often out or there, but moldy. Their pickup service is very convenient and inexpensive.

  • Jonquel NYC

This is one of the first Stop & Shop I ever went too. It's still one of my favorite Stop & Shop's. Its Very clean, produce very fresh and large selection . Also a very good deli Dept. Plus a nice selection of meat. The prices are good if you use a Stop & Shop discount card you can get at customer service. Sometimes parking can be rough

  • ralph nazz

Second time here and both times, had to get away from your FISH AREA. The smell is over powering…meaning not fresh fish or never change ice that fish is displayed. First visit thought about it and just walked away. But the second visit after 2 weeks confirms…it sinks…real fish stores never smell like yours. Need to correct problem.

  • David Ambalu

Parking is easy. Large isles and does not seem crowded. Good gluten free selections. Prices are fair and can find good items on sale. For supermarkets in queens/ forest hills vicinity where the experience feels hectic due to lack of food quality , no parking and small sizes, this is a enjoyable change.

  • Evan R

Have been shopping here for decades. Usually is a positive experience...but every few years.... something happens. Store was fine..but meat was rancid the following morning. I should state that this has never happened here before..but it did this time. Am out of 9 bucks and a dinner. Live and learn.

  • Ra Do

They have recently added a robot that identifies spills by strolling around. The store is underground and you lose phone coverage while inside. The parking lot is crowded and it gets hard to move around. The organic produce is expensive and they run out of many items almost every time I go there.

  • Rohan Brijlall

Well stocked from fruits to produce to your standard quick grab and self check out process for your grocery needs. Weekly sales and member benefits available. Outdoor parking in am attached parking garage . A walk down a ramp after parking York car can take you easily into and out of store.

  • Yusuf Tarzi

I absolutely LOVE this Stop & Shop location. It’s a very clean store and the staff is so kind and friendly. The prices are amazing and they are always fully stocked. I always do my holiday food shopping at this store. This is definitely my favorite store when it comes to food shopping!

  • Ben Scheck

This store is the reason why I've been using FreshDirect for the past 6 months. Very inconsistent stock of items makes it hard to plan shopping based on cooking plans. High prices make it not worth visiting vs. delivery. I got stuck in the elevator once. Not a great experience.

  • Boruch Eli Schonfeld

When we (the person shopping with me and myself) were checking out the employee at the self checkouts was very helpful and had a good attitude, this kinda treatment along with how clean the store is and the freshness of the food makes the store feel like a place you can trust

  • Rosemary Gerrard

I found the experience to be very good. I was able to buy all the items on my list and then some. The store is always clean well light and Customer Service outstanding. Kat helped me to get a Western Union money transfer. She gets a 5 star for exceptional performance!!!

  • S

They sell expired items. Some almost a year past expiration. They’re alerted to expired items and won’t remove them off the shelf. Instead they put “special” yellow stickers on them. They’ve raised prices significantly only to lower quality and sell expired food.

  • Erick Jean-Baptiste

This morning all cash registers were not working due to technical issues. Only self checkout were functioning. Another issue is the elevators are never working. If it's not one elevator, then it's both...Also, elevators are very dirty and not well lit.

  • Kenneth Mankowitz

Nice store but sale items seem to sell quickly and theres never enough for all shoppers. Their sales aren't nearly as good as they were before they become a monopoly. On the bright side they have big parking lots. I wish we still had a Pathmark.

  • Erica Clayton

I go way out of my way to shop here! There’s plenty of FREE onsite parking, and the aisles are wide so you don’t have to worry about running into someone coming the opposite way with a cart and having to decide who will turn around so you

  • roxanne islam

I have been shopping here for years on and off. Some prices are a bit high but still reasonable for the quality. I especially enjoy the scanners they provide you with to help you stay within your budget. You also learn about any specials

  • Katy Knight

This location has everything you need (hence the "super" in Super Stop & Shop I guess). Deli counter is huge but almost always a 5-10 minute wait minimum (and they no longer have the option to put in your deli order on the kiosk and shop

  • Joey Bee

I appreciate this store. It's in the neighborhood and is pretty convenient. They have a Starbucks near that my wife likes to go to while we're shopping. I love that they have a pretty large selection of vegan items. Bathrooms are usually

  • kathryn S

Bakery dept. Dave took my order for 1/2 sheet cake which was drop dead gorgeous. So many flowers and dots too. Thanks bakery people. Jennifer from floral and customer service helped with our balloon bouquet. It was just as I ordered and

  • N.S. L.P.

So disappointed!!!! Not what it used to be... Management is not what it used to be. The shelves are never stocked! The meat department does not clean the cutting blades properly. My Bologna had black spots which I assume remanence from

  • Inbal Tenzin

Love them for their bakery. The best fresh breads, yummy donuts, cakes, and the best place to get cupcakes for any event or class birthday, plus their birthdays cakes are also the best & all in the best prices that you can get!!!!

  • Derek P

Large store with friendly staff and decent prices, but the fresh fruit and veggie section is very dark and always seems like they haven't been resupplied. Lots of empty space and damaged fruit. Store itself is in need of a refresh

  • Christopher S

Recent renovation has increased the time it takes to find groceries. Now I have to walk nearly every aisle, rather than simply going to what I want. It will probably be a month or two before I am comfortable with the new layout.

  • John Scott

Not the best produce- deli line takes forever- check the dates on all items- easy to get parking/ free lot- easy to run other errands or grab a slice before you shop. Convenient location. Large store. Decent variety.

  • Monica Dandridge

Loved how meat section is now behind doors. Very convenient. I usually do pickup or delivery from this store but went looking for some very specific things.....and got everything including my sugar free candy.

  • Livia Ming

Well stocked... I couldn't find Tillamook ice cream in my area. I searched using Google maps "Tillamook ice cream near me" Union Tpke location had a wide variety of flavors! grateful …

  • Samuel Wong

There is plenty of parking and more variety than the Trader Joe's nearby. Sale items go out of stock quickly, especially meats. This place is clean, the carts work, and the checkout lanes are fast.

  • Claude Norvez

Shop online and the store employees will bring it out to your car. Don't wast your time on the street level parking lot. Plenty of parking on the roof level DON'T PARK IN THE FOOD PIICK UP SPOTS.

  • William Rennison

The shelves were well stocked. The was clean and orderly. I have had Giselle at checkout a few times now and she is super nice and helpful. It makes the experience that much better.

  • Upen Kumar

One of the good super markets! You can get everything that a grocery store has to offer. Very neat and clean. Good service. They have great deals every week. Great place to shop.

  • Berklay / The Shipping Guys

The self check out area is not wide enough. People kept hitting us and stopping our checkout. This caused a delay, which locked the system and called a person to help. Nightmare

  • Michael Greenberger

Store is undergoing a reorganization and everything is all over the place. Aisles made sense previously but not so much anymore. Shelves still not stocked.

  • bonnie brodmerkel

Check the expiration date on your food before purchasing. I have gotten home multiple times to find that the food I bought was a month past expiration

  • Lawrence Ksiez

At least this store doesn't have obnoxious employees who magically disappear when that ridiculous self check counter fouls up again and again

  • D

Purchased on 10/13/23, opened on 10/14/23 and it’s already rotted to the core. How is this possible? Selling rotten food is disgusting

  • Lauren Pluguez

This location versus the 2 in College Point (in my opinion) has better produce, meat selection, aisles are larger and even more clean.

  • Hilda Kapeles

Big store but aisles not necessarily well set up. Health items are after frozen so may need to double back so frizen doesn't melt.

  • JIMMY Rosado

The digital coupon has to go is very confusing and very unfair people. Don't have time to do the digital at home to get a sale.

  • Matey Checko

This location has free parking, big aisles and easy to navigate. It also carry exotic and tropical fruits and vegetables.

  • Mel P.

Thanks for closing the parking on the upper level on Wed July 26th. I couldn't get my lunch, waters for work, nothing!

  • Rob S.

Good customer service, well lit and clean place. Just hard to get phone carrier service while shopping in the place.

  • Sandy Ochoa

Renovated area by where the bread section was previously. Great place to find food for all my picky eaters.

  • Amelia Whittier

I used to go to this supermarket a lot when I was living in Rhode Island, thank you New York has it too!

  • Thomas Lyman

Would be better if the shelves were stocked properly. The fear of retail organized theft is obvious.

  • Michael Yusim

Not super packed but out of apple juice and most dairy products except milk for some reason.

  • Miguel Ángel Cabrera

Store shelves are consistently well stocked. Clean, mostly friendly staff. Fruits are so so.

  • Gilberto Valentin

It's a decently sized supermarket with a wide variety. The remodel has added a good amount.

  • Eric K

It used to be a lot better ... Has gone down hill big time. Better options around.

  • L SG

We love this stop and shop. It’s always stocked. The bakery items are amazing.

  • DESMONT

a very expensive store, but a decent choice, let's work on reducing the price

  • Y Rola

I love this stop and shop. Friendly staff and you can always find a discount.

  • Nella Sitarevich

I visited first timre since store was redone. It is beautiful and clean.

  • Anthony Dagostino

Excellent selection of food. Good location. Easy to get to

  • josh Bgosh

Could be better when it comes to organization and prices.

  • Jim

Parking issues again as 2nd floor parking not available

  • Magic Geek

Great place for groceries and great deals and pricing .

  • Gwendolyn Walker

Great variety of food, everything is always stocked.

  • pat fiorillo

Store has been renovated and looks clean and fresh.

  • Kenneth Kresowaty

Good selection of items and prices are reasonable.

  • Max Farnon

Great store to shop in. Just a little pricey

  • Dennis Garcia

Great prices! huge store! Great selections!

  • Joe Giosa

Everything you need and friendly service

  • James Serventi

They need to do better in this store!

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