Thai Square Spa

301 reviews

25 Northumberland Ave, London WC2N 5AP, United Kingdom

www.thaisquarespa.com

+442078397990

About

Thai Square Spa is a Spa located at 25 Northumberland Ave, London WC2N 5AP, United Kingdom. It has received 301 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday11AM-9PM
Tuesday11AM-9PM
Wednesday11AM-9PM
Thursday11AM-9PM
Friday11AM-7PM
Saturday11AM-9PM
Sunday11AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Thai Square Spa: 25 Northumberland Ave, London WC2N 5AP, United Kingdom

  • Thai Square Spa has 4.2 stars from 301 reviews

  • Spa

  • "I recently had the pleasure of experiencing the spa service, and I must say it was an absolute delight from start to finish"

    "Management is rude"

    "I recently had the pleasure of visiting the spa, and it was an incredibly rejuvenating experience"

    "Pure class from the beginning"

    "DO NOT GO HERE - they are crooks and scammers"

Reviews

  • lena pavlova

I recently had the pleasure of experiencing the spa service, and I must say it was an absolute delight from start to finish. From the moment I entered, I was greeted with a serene and calming atmosphere that instantly put me at ease. The reception I received was nothing short of amazing. The staff at the front desk were warm, attentive, and genuinely interested in ensuring that my spa visit would be tailored to my preferences. They provided helpful recommendations and answered all my questions, setting the tone for a personalized and thoughtful experience. The attention to detail was evident in every aspect of the spa experience. The facilities were immaculate, creating a sense of tranquility that allowed me to fully unwind. The staff continued to impress with their professionalism and knowledge, making me feel genuinely cared for throughout my visit. The range of services offered was impressive, catering to a variety of needs and preferences. The treatments themselves were expertly executed, using high-quality products that left me feeling rejuvenated and pampered. The therapist's skill and expertise were evident, as they tailored the experience to address my specific concerns. One standout feature was the relaxation area, where I was able to enjoy a moment of serenity after my treatment. The soothing ambiance, coupled with complimentary refreshments, added an extra touch of luxury to the overall experience. In conclusion, the spa service exceeded my expectations in every way. It provided a peaceful escape from the hustle and bustle of daily life, and I left feeling both physically and mentally revitalized. The reception I received was the perfect introduction to the exceptional service that followed. I wholeheartedly recommend this spa to anyone in need of a truly exceptional pampering experience.

  • Giovanna Oseguera Tapia

Management is rude. Called twice ahead of booking, she was very snappy and wanted to get me off the phone. My massage was cut short which shouldn’t be the case given the price point I booked through treatwell and was sent a confirmation text, but was not notified I’d received an email with booking procedure when I spoke with the woman on the phone. Treatwell also didn’t advise on strict policy on time during booking, so on arrival (2 minutes before my appointment) I changed & moved at a relaxed pace. Had I know they were counting every second as soon as I stepped inside, I would have changed faster, not used the toilet, arrived earlier etc. however, I was not effectively communicated this…..I brought it up with the management and she kept using the word “blame,”- I wasn’t trying to blame anyone but she became very defensive when I shared this feedback and kept saying it’s my fault…. it’s not a cheap massage, and client treatment doesn’t match premium price. Unfortunately the rude management overshadows what was a nice massage and a good masseuse. You can find many nice massages in London, so for this price you can go somewhere that values customers more

  • saltyyoga salty

I recently had the pleasure of visiting the spa, and it was an incredibly rejuvenating experience. The ambiance was serene and calming, creating the perfect environment for relaxation. The range of services offered was impressive, catering to various needs. The receptionist at the spa was truly exceptional. From the moment I walked in, they greeted me warmly and efficiently handled my check-in process. They were well-informed about the available services and helped me choose the right treatment. Their professionalism and friendly demeanor made me feel welcome and comfortable throughout my visit. Kudos to the receptionist for contributing to a seamless and pleasant spa experience. Thank you! Amazing team!

  • C S

Pure class from the beginning. Clean and tidy exterior & interior. Beautiful fragrance inside. Few customers at this time of day. Lovely friendly lady at front of house - so sweet, helping us to get settled in. Maria provided a FANTASTIC Pre-natal massage, removing knots from my shoulders by using a beautiful oil also which moisturised my skin. I was so relaxed I nearly nodded off, it was seriously chilled. Maria looked after me so well, a very kind and talented member of staff, who took her time to carefully provide a top service. I highly recommend, and will definitely be back for a.post natal treatment!! Thank You!! ขอบคุณ

  • deeetourrs

DO NOT GO HERE - they are crooks and scammers. There was a man I spoke to on the phone and he was extremely disrespectful and rude to me on the phone shouting at me. He’s ruined my birthday present and tried to charge me an extra for a spa treatment I already paid for. Their staff lied about my treatment times as well and tried to charge me an extra £440. When I asked for a refund / reschedule they refused and cut the call - I will advise listening to the reviews because they are true. I was so upset with the treatment on the phone that I will not be going for my treatment and will be writing a complaint.

  • Максим Данич

We had the pleasure of interacting with the receptionist man at the front desk, and I must say, the service we received was exceptional. He was incredibly courteous, attentive, and went above and beyond to ensure our needs were met. His professionalism and warm demeanor made our experience truly memorable. We appreciate the outstanding service and look forward to returning in the future. Thank you for making our stay so enjoyable! We will come back

  • Liat Weiss

It was our last day in London, and they were able to accommodate a foot massage for my husband within 15 minutes. He had his treatment with Patrick and enjoyed it very much! While I was waiting for him, the staff suggested me to rest in the beautiful relaxation area. Which I found very kind of them to offer! Quite and relaxing little gem in the middle of busy london. Definitely will come back again !

  • Lauren Yates

So pleased i booked this spa! 2 mins from the station (charing cross), very good service from the receptionist. Small changing room but has everything you need. The milk soak experience was amazing! The massage with Maria was brilliant also. I even had the spa to myself for 30 mins on a Saturday afternoon. Good value!

  • Angela angieburton30

Fabulous massage in a very clam relaxing environment. The masseuse was so spot on in locating where muscles in my neck were extremely tight and worked to release them. I came out of the spa feeling like I was walking on air. My neck muscles relaxed and my whole body rejuvenated with no aches or twinges. Wonderful.

  • Iron Mind Wellness

I was in London for vacation and needed a massage after my flight. I walked into the spa and they were able to give me an appointment same day. I had an amazing neck, back and shoulder massage! The environment is relaxing, you can rest and drink tea in a zen environment while waiting for your massage!

  • A B

Fabulous place of peace and serenity in the middle of a very busy area in London. Nice and quiet and loved how you can book out the Sen Space so no one else is around for a private intimate experience. Nice and clean and great service. Would definitely go back to this spa.

  • AThousandSplendidSuns KH

Booked a last min massage. What an awesome experience - the place was incredibly clean and the atmosphere calming. Masseuse was lovely, looking forward to returning. 4/5 as my appointment was amended on the day, but I was kept informed about this. Thank you.

  • Jackson Gabbard

2023 Update: I finally went back after years. The massage was perfectly fine, but the man at the front desk was really not nice. He rushed my partner and I from the second we stepped into the door. Our appointment was for 11 and due to rain

  • Janet Amphlett

Just had a wonderful Signature Thai Retreat: 60 minutes Thai massage and 30 minutes Foot Massage. The woman at the front desk listened to my medical issues and recommended Patrick. He was excellent: a true healer. Very powerful but skilled.

  • MARI gianati

Beautiful Spa with real thai technique. It’s a bit complicated to book so skip the wait and book online (you will save time and money). Allow extra time for check in as well; it’s very slow. They will not wait for you and they do take a lot

  • Shwe Sin

The environment is clean, elegant and beautifully decorated by Thai culture. It makes me miss my country when I entered the center. Reflexology massage is great although it is expensive. I proudly recommend to this Spa for best reflexology.

  • Jeffrey Roberts

WOW. I don’t say this lightly… I just had the best massage of my life at this place! I’ve had many massages and I can confidently say that the service I was given here was next level. The spa itself is well kept and clean, the ambiance is

  • Di Bain

WARNING! I went here today - paid cash upfront. The woman at the desk took me in to the change room and I put my belongings in the locker they suggested - put in the pin code and locked the door. After a 30min massage I grabbed my things

  • Holly Smith

I have been going here for years, it's a sanctuary in the centre of London and smells beautifully of night jasmine. Most of the massages I've had here leave my fully de-stressed and relaxed. Great availability, no need to book weeks in

  • Anthoula Kyriakidi

Just had a Thai massage from Tina and she was incredible. The space is relaxing, beautifully designed and you can tell the staff pay attention to detail. I would recommend this place for a treatment and would be returning soon!

  • Mathilde Liebault

Had a very nice experience today at Thai Square Spa. I had the Lotus defense facial with a lovely lady called Jane and she was so friendly and so professional! I also had access to the spa which was good but it's quite small.

  • Maiko Eaton

I rarely leave reviews but Jen, my therapist for the Thai massage is worth raving about. She did the impossible and had me so relaxed I managed to fall asleep. I left feeling so much more relaxed. I'll be back for sure!

  • Andrei Isaic

Excelente service and treatment! The place is perfect for a massages. I have enjoyed my massage. I will definitely come back. Thanks to reception team very welcoming and knowledgable about the treatments.

  • Niamh

Really nice spa and massage. Place is very clean and staff v professional. Really good massage by Patrick. Spa area is relatively small but well kept. Could benefit from a cold water plunge pool

  • Keith Harris

Thai Square Spa is a tranquil oasis in the centre of London. Had an amazing Thai massage, the best outside of Bangkok. The staff were all courteous and attentive. Will definitely go back.

  • James T

I really enjoyed my time at the spa. The massage was excellent and really focused on the knots. Nice ambiance and decoration. Will be going back in the future

  • Elena

Nice spa and the massage was amazing. But please please PLEASE in 2023 can you provide more inclusive slippers and bathrobe sizes? Its so frustrating.

  • Luke R

Superb treatment for my first time it was blissful, had a couples massage with my wife and safe to say I will return. It was very good indeed

  • Giulia B

Maria is absolutely the best. I struggle with back pain and after a message I felt immediately better! Will definitely come back

  • Sizakele Phakathi

My name is Sizakele Phakathi. I've been doing massage at Thai Square Spa for some time now. The place place is always clean

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