Extremely disappointed with the 2 cakes ordered for mother's day. Mud cake wasn't decorated on top, couldn't cut a full slice, it broke in half. Torte was an absolute disaster, couldn't cut it without it falling apart. Ended up spooning pieces onto plates. No thanks, no more. I'll go elsewhere

I Bought 2 quarter cheesecakes for my daughters birthday I paid $31.90 ...The website stated that each cake would feed 3-4 people when it doesn't the sizing is way toO small for the price I paid it only fed 2 people VERY DISAPPOINTED..I will NEVER purchase from here AGAIN!!!

Great selection of cakes on display. So many options to choose from. I ended up going for the Strawberry and Cream. My cake was very delicious and so fresh. The sponge was so light and fluffy and the staff member was so pleasant. Definitely one of my go to places for cake.

I ordered a cake on Thursday for a Saturday pickup . It was for my sons 10th bday . The cake was a burger cake . It was so fresh and delicious . Everyone loved it ! Service was amazing on the phone and In person. Thank you so much we will definitely be back ! …

This whole franchise has seriously dropped its game!! All processed artificial tastes nothing like they used too from the sponge cake to mud cakes to cheese cakes all gross I won't be supporting the cheesecake shop anymore and I know lots

Visited today and organised a Birthday cake/Bee Sting for my daughter's Birthday. I was a bit disappointed to be charged an extra $25.00 on top of the $38.95 for a little decoration. Writing Happy 5th Birthday cost $5.00, printing a picture

Disgusting do not go here for a birthday custom cake I ordered a batman inspired cake and got this absolute disgraceful cake all grey no happy 2nd birthday no images on the sides nothing all she could do was give my partner edible images to

I orded a pavlova and picked up Christmas Eve and it wasn’t nice at all. There was hardly any fruit on the top, tiniest drizzle of mango and thinnest layer of cream. The pavlova itself was sticky and foamy and the outside was chewy! It was

Every year on my birthday my husband buys a pavlova as a birthday cake and last year the pav was extremely dry. I thought I would give it another try this year thinking it was a one off but this year it was so dry that it was very hard to

I ordered online x2 midi A little bit fancy. On pickup I was confused as I assumed x2 I would be collecting 2 cakes but I was told there is some sort of miscommunication as it's only one cake. Re-wording this cake and all x2 midi to just

Very disappointed ordered a cake on Tuesday via email confirmed the order on Wednesday for collection on Saturday arrived to collect the cake not only was it not made when they finally made it they added cream on top when we chose a cake

I asked for them to design a nightmare before chirstmas cake for my sisters birthday and even though they are under new management and working very hard to re do the store and everything they accommodated my request and were so amazingly

This is the Elizabeth SA store. I rung and placed an order for a birthday cake. When I got there the girl couldn't find my order anywhere. Lucky they had one in the display cabinet. It looked a little old - the fruit was walted - but I

Great cake and amazing staff !! I went in for a quarter slice but the flavor I wanted was not in the shelf . One of their staff ella took the effort to go back inside and sliced a quarter that I wanted ! Great effort ! Thank you

Inexperienced sales staff doesn't help the customer Can't blame the young girl comes down to poor management and lack of training at least product is good quality although quite expensive

Ordered a few days ahead of time for my son's 16th. I'd left instructions in the comments of the web order to write a short message and to change the pink decorations to chocolate ones.

Always excellent friendly helpful service at the Elizabeth shop, choices & custom products has always been the best but the service is the reason we keep coming back

Best cake shop in my local area. Prices are reasonable, and cakes are fresh and tasty. Staff are always happy to help and deliver service with a smile every time!

I purchased a quad chocolate cheesecake on 19th Dec, it was terrible. It was chewy, sickly. It was for a special guys birthday but noone enjoyed it More

Thankyou I purchased a choc sponge paw patrol cake for my daughter's 3rd birthday. It was beautiful and delicious at a very reasonable price …

You just cannot beat the variety and quality of products available at the cheesecake stores. Good product, great prices & terrific service! …

Lemon meringue pie tasted more like vanilla cheesecake, no lemon flavour whatsoever. Very dissapointed and was so sickly no one wanted to eat it.

Sold out of a few of the cheese cakes. I called and got hung up on twice. Buy from Deluxe cheesecake, better priced too

The Cheese Cake Shop Elizabeth. Cake for my grandmother's 90th $130 ordered on 30th March for a 29th April pick up.

Thankyou soo much for helping us out with a cake after i messed up my order. Very grateful
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The cake they did for my son holden theme brilliant looking even more delicious eating choc torte

Super friendly service, and the cakes are always delicious!
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Lou is an Absolute Diamond. She is very professional and caring towards customers.

The guy that works here is arrogant and rude I will be taking my business elsewhere

Friendly counter staff. Always a good selection of cakes. Easy parking.

Great service,competitive prices and good variety of products.

Always great cakes. They make special occasions easy.

Its a nice consistent business
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I love the friendly Staff & the Black Forest Cake

Poor customer service cake was stale

Poor customer support, price is high

Very delicious cake can't go wrong

Loved girl, lovely cheesecake.

Great service and good cakes

Great cakes and cheesecakes.

They have a wide selection

Yummy with great staff.

Good mudcakes