Very pleased with product offering and excellent service provided by Dana at the NY store. She was helpful with my purchase and subsequent exchange for a different color mat that covers my kitchen area. I have two entryway mats, as well, and both are great quality and holding up very well after almost a year of usage.

Thank you, Chilewich for offering a compact version of your wonderful placemats. The compact rectangle is the perfect size for kitchen islands where we tend to sit closer together than at dining tables. I also love the Mosaic design in blue – it's both sophisticated and beachy.

Phoebe AQ was EXTREMELY helpful and took great care of me during my search for rugs. I was struggling to find the right rug for my business, and she took all the guess work and stress out of the process. She got me hooked up with rugs I LOVE. Thank you Phoebe and Chilewich!

Do not order from them online!!!! Even if you send exact measurements, they give themselves an “allowance” for inaccuracy. I complained and asked for a replacement and after 1 week of emails that were ridiculous (i.e., making me fill out a

Do not purchase Chilewhich from them directly. Purchase it through a 3rd party vendor such as West Elm or Bloomingdales. I have found out the hard way that despite an extremely expensive product, the customer service at Chilewhich is below

I recently visited the Chilewich Store in NYC and was blown away by the fantastic experience. The salesperson was incredibly knowledgeable and helped me find the perfect items with genuine enthusiasm. The store's ambiance is inviting, and

Big, light and bright store showing their full range. Phoebe was super patient and helpful and I can’t wait to receive my order. For those who rated one star for the store being closed, I hear you, but next time call in advance!

*STOP DELETING PHOTOS* Please reconsider purchasing from Chilewich online store. They have sent me a defective product(size is different, color is different) again. This have happened

Says it’s open on Google but it’s closed!!! Please update your details.. took me 45 mins to come to your store to discover that you are close!!

Store closed to public despite Google Maps starting that it’s open. Really upsetting for an out of state customer with no access to a showroom.

I luv everything in this store. Have bought chic and modern floor mats in all sizes and beautiful placemats. Great customer service.

Beautiful textiles and gorgeous placemats and rugs. And the sales associates are incredibly helpful. Highly recommend it.

Showed up at noon and nobody here. Said back at 1 I made a special trip to come here

I have a Chilewich rug in my kitchen that holds up well and is easy to clean.

Great selection of fashionable and functional textiles for any household!

Came today 4/24 - closed for no apparent reason. Wasted time and money.

I love this Chilewich location. You can find the whole line-up here.

I just picked up great placemats and a rug for the holidays!

Nice place to get place mats and floor mats.

Very helpful staff! Beautiful layout!

Avoid the doormats, they don’t work.

High design place mats, door mats

Great selection and service