The Doctors Center - Southside

94 reviews

9857-1 Old St Augustine Rd, Jacksonville, FL 32257

www.thedoctorscenter.com

+19048611900

About

The Doctors Center - Southside is a Doctor located at 9857-1 Old St Augustine Rd, Jacksonville, FL 32257. It has received 94 reviews with an average rating of 3.8 stars.

Photos

Hours

Monday8AM-6PM
Tuesday8AM-6PM
Wednesday8AM-1PM
ThursdayClosed
Friday8AM-6PM
Saturday8AM-6PM
Sunday8AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of The Doctors Center - Southside: 9857-1 Old St Augustine Rd, Jacksonville, FL 32257

  • The Doctors Center - Southside has 3.8 stars from 94 reviews

  • Doctor

  • "I highly recommend Grace Merchant at the Southside clinic"

    "Brittany A"

    "My visit was wonderful! The entire staff that I met were very caring and attentive"

    "This is the third visit I've had to wait for over 45 mins in a back room to be seen"

    "The front desk and the entire staff have been super helpful to ensure the quality of customer service was at 100% Samantha and Cassandra were professional, knowledgeable and kind in getting things done"

Reviews

  • Lauren Andreolas

I highly recommend Grace Merchant at the Southside clinic. She has treated me like family and gone above and beyond to give me superior care. She is knowledgable, well prepared, and responds quickly to any questions or concerns. I would not hesitate to see her for care in the future. Thank you for everything!

  • Brynn Canty

Brittany A. is the most friendly nurse in the pediatric clinic. She knows all her patients and is so caring and courteous. She goes out of her way for us every time and gets us in and out. We love her ❤️ It is so convenient to be able to make same day appointments, you don’t find that many places anymore!

  • Setina Hollis

My visit was wonderful! The entire staff that I met were very caring and attentive. They called me the next day, both the Dr. and the nurse. Just to check on me. That meant a lot. (I forgot to call them back...sorry charge it to my head and not my heart) My whole experience was great! Thank you!

  • Don De la Vega

This is the third visit I've had to wait for over 45 mins in a back room to be seen. I walked out and no one noticed or said anything. The previous visit they had forgotten I was there. I'll be going back to the VA... it was a more pleasant experience.

  • Nick

The front desk and the entire staff have been super helpful to ensure the quality of customer service was at 100% Samantha and Cassandra were professional, knowledgeable and kind in getting things done. Highly recommend this location for great service!

  • Malik Moore

I went for an appointment they was very well put together it didn’t take long in and out the staff was great especially casondra and Keisha was also their to help out but that casondra she’s a wonderful person. I recommend going and seeing her A+

  • Gesselle Ross

All of these doctor center locations are trash. Steer clear. The receptionist (Anna) in particular has to be the worst one I’ve ever had to speak with. I tried to call for an appointment for my parents just trying to inquire about what they

  • Allison Williams

It saddens me to be posting this review, as my actual doctor here is amazing. However, since becoming a patient at The Doctors Center, there have been nothing but problems with billing. Over and over again, Stephanie kept telling me I had a

  • Tanner Leatherwood

I’m so thankful The Doctors Center was open on Saturday. I had an emergency procedure that brought me inexplicable relief. Grace, Jen, and Kim took excellent care of me while keeping the mood light and helping me to not only get through my

  • Alexander Zimmer

My wife went here several times and I have to tell you, THIS IS THE MOST DISFUNCATIONAL OFFICE IN ALL OF JACKSONVILLE! They only care about their bottom line and not the patients. When you call in, you are only talking to someone in a call

  • Tom Malone

I have been going to The Doctor Center for years. They have always been neat, clean, orderly and of the highest professional caliber. I am shocked and surprised to see the internet trolling of this fine establishment. I for one would like

  • Douglas Bushong, Jr.

Absolute worst clinic. Went in with a skin irritation and after shelling out nearly three hundred dollars they didn't come close to giving me any relief. In fact the only thing they were interested in was getting my follow-up scheduled to

  • Ace Babes

If you want a professional experience don’t go here. It’s very sad for me to say after so many years of going here that I had the worst experience with Maggie at the front desk. I moved to Texas and needed to get my previous history of my

  • E. F E. F.

The only reason I’m leaving the review is because of the receptionist name Jenifer, the truth is even if they had the most wonderful doctor i personally will never go to that facility just because of the customer service I received from

  • Stephen Platt

The Doctors Center has the nicest staff and Nurse!!! We visited today for the first time and were treated like we owned the place! They all work very well together as a team, and took excellent care of all our needs! The waiting room is

  • Amanda Davis Realtor

I can't say enough great things about Dr. Richter and nurse Kat & Brittany! My 5 year old had a slight anxiety attack / meltdown over the anticipation of his immunization shot. It was really stressful and upsetting for me because he is

  • Kimberly Kus

If I could give negative stars, I would. This place is horrible - they do not pay attention to patient health needs, they take forever to get prescription refill requests submitted, and it always takes 2-3 calls at a MINIMUM to get the

  • Raymond Seabolt

I've been to this location several times and it sucks. The waits are horrific and the office staff are rude. When I needed paperwork for FMLA, the doctor I was seeing refused to fill out the form for 'liability' reasons, even though I

  • Mel SH

I have taken family members and just recently is going to this facility myself. I do enjoy the fact that doctor Logronio actually takes the time to listen and is thorough. The staff is usually very courteous, and the place is nice and

  • David Starr

At every appointment, I'm usually 5 minutes early. Then I wait in the lobby for 20-30 minutes. They take me back to a room and get my vitals then I wait another 20-30 minutes for the doctor to see me. He's in the room for less than 5

  • Sametria

I called ahead to the Westside location regarding having a sutra removed and was advised by the young lady at the desk then I can come now if you would be able to get me right in. Unfortunately that was a lie I got there filled out

  • Nadine Frazier

I've been going to this practice for 3 years, at first I had insurance and lost it when I switched jobs. I then had to be "self pay" the practice was not so expensive and I was able to continue my care there. One of the greatest

  • Julie Johnson

The WORST medical clinic ever! I was treated like a herd of cows. My privacy was not respected. The NP did not wash her hands at all. No consideration for my medical decisions. The WORST clinic I have ever been to in 50 years.

  • Roger Highcove Sr

I called the Doctors Center and they were able to see me right away. As soon as I entered the office, I was greeted very nicely. All of the office staff were very nice and caring.

  • Susan McAfoos

Dr. Logronio and his team are always kind, courteous and patient. I appreciate how they make you feel comfortable and take the time to ensure all your questions are answered.

  • Fayla Luedtke

I received horrible service from Dr. Jesus Logronio. I attempted to establish care with a primary provider under my new insurance in Feb 2023.

  • Robert Arroyo

Doctor and staff are amazing! Staff is really friendly and there was NO wait time, Doctor took the time to explain everything in detail,

  • Maria Marulanda

I always satisfy with Anna's attention. She is kind and very sweet with a high level of professionalism.. She is the best

  • Peter T

Once I emailed the general billing office (there are several locations) I was helped the next morning. Thank you.

  • Joshua Bloch

Every time I come here, I am met with a bright and warming atmosphere from the staff and doctors

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