The Home Depot

2842 reviews

16800 Roscoe Blvd, Van Nuys, CA 91406

www.homedepot.com

+18187805448

About

The Home Depot is a Hardware store located at 16800 Roscoe Blvd, Van Nuys, CA 91406. It has received 2842 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday6AM-10PM
Tuesday6AM-10PM
Wednesday6AM-10PM
Thursday7AM-9PM
Friday6AM-10PM
Saturday6AM-10PM
Sunday6AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of The Home Depot: 16800 Roscoe Blvd, Van Nuys, CA 91406

  • The Home Depot has 4.1 stars from 2842 reviews

  • Hardware store

  • "This the WORST Home Depot location"

    "So I bought a gear wrench tool set for $100 off but girl scanning it put regular sku and didn't get discount"

    "Don't waste your time shopping at this home depot frankly any home depot"

    "I was treated poorly at the self check out"

    "What did Gavin Newsom to our society? Everything has changed"

Reviews

  • Titus Gee

This the WORST Home Depot location. There is NO REASON. To shut down the self checkout and funnel every single customer through 3 amateur cashiers at 530pm on a Thursday. They could at least keep the contractor door open past six. Meanwhile? Orange Aprons are standing around doing nothing. This is Freaking Ridiculous.

  • Andrew Martinez

So I bought a gear wrench tool set for $100 off but girl scanning it put regular sku and didn't get discount..I went in the next day and Danny and another assistant helped me with an easy transaction to get my money back. Very helpful and a great experience. Thank you guys.ill be back soon

  • Avetis Antaplyan

Don't waste your time shopping at this home depot frankly any home depot. There's something always wrong with their return desk. Systems are broken so they can't do returns, rude customer service. They never have issues selling you stuff but good luck returning they're broken stuff.

  • Oscar Melchor

I was treated poorly at the self check out. I have never been here. Waiting on the self checkout attendants. They create more confusion. Would be better if they just had cashiers instead of this self check out mess. Probably more secure so people don’t steal.

  • A B

What did Gavin Newsom to our society? Everything has changed. Poor police officers just watching looters, because there are no bases to detain them. Shame on our politicians to destroy our society. Why should we have security in every single shopping center?

  • Lida Melconian

I came to this Home Depot today in the evening to find wood pieces for my outside chair that broke. I was assisted by Navid he was very kind, knowledgeable and courteous. He dropped the task he was doing. He helped me to find the right wood

  • Asher Maslan

This location seemed a little hectic the day I was there. Lighting was not optimal for a HD but I could easily make out front row items. Ma and Pa know that HD pricing is as good as you can get, sad but true here. The location is central to

  • Chloe Combs

The customer service at this store is terrible. My husband was looking for something and asked the manager for help. The manager then said (and I quote), “Look for it yourself”. Absolutely unbelievable. After fending for ourselves, he asked

  • J Moo

When I tell you that I hate to go into Home Depot or Lowe's because the staff is so inadequately trained they don't have any sense of urgency or customer service or any knowledge whatsoever of the products in which they are working with is

  • Melvin Mantis

Home Depot, from the entry of the parking lot till the moment your back on a main road the experience remains a grand adventure of dodging, ducking, saving, choosing, dropping, locating, swerving, walking and jumping. Yup. It’s a myriad of

  • Angela Palacios

I had a horrible experience in the plumbing department. If you want to be yelled at and avoided by the employees so they won't help you, then this is the place to go. Mike, in the plumbing department, was rude, aggressive, and unwilling to

  • Bhome Realty & Finance

Never order anything from this home depot. They are incompetent. I placed a window order, they told me it was delivered, I went to the address it was supposed to be delivered to and it was not there. When I called they said oh, the driver

  • Robert Hovhannisyan

They got to work on their customer service, and it needs a lot of improvement like many stores in LA area, for instance rep didn't want to get the door for me till I asked to get the general manager for me, I was simply told that she was

  • Bethany Jacobson

I had customer service employees page someone to help me several times in the hardware and gardening department, no one ever came over. Meanwhile other employees just stood there talking to one another. I said screw it and left. The best

  • Josh Ley

Staff was rude and accused me off shoplifting when I wasn't doing anything if the sort. Profiling people it's the norm these days pretty sad if you ask me. I will never go back it's not just the loss prevention that this store needs they

  • Glenn Robins

Home Depot is an American Icon. It's the American dream. Thank God I don't work here, I'm not a team player and would go absolutely nuts having some under educated college graduate idiot try to tell me how to stock shelves. But for some

  • Vanessa Rivera

If you walk a certain way or look a certain way they instantly start assuming you are stealing. They will follow you around the store and even to your car. They must have felt pretty dumb when they realized they were wrong. Probably the

  • Peter Xaymountry

I came to this Home Depot location to pick up my online order. The first curbside pickup sign took me to the wrong spot but I know the curbside is usually near the front entrance of all Home Depot store so I just drove toward there and

  • Alenniko Perojkin

Home Depot has your back when it comes to home improvement. They offer a wide range of top-quality products and services to meet your needs. What sets them apart is their helpful and knowledgeable staff who are always ready to assist.

  • Lyn_ Chesca

In the area I live, there are 2 convenient Home Depot location. But this one, located on Roscoe and Balboa is honestly the best. They offer varieties of plants; indoor and outdoor. The potting soil was available and all there supplies

  • Joseph Vaudreuil

Bought some materials online to help set up an at home work space. Ordered last night, got the email at 8am that it was ready for pick up. Drove out, curbside pick up spots were right I'm front of the main entrance. Once parked I was

  • Darth Lord Vapez

This is one of the worst Home Depot's you can go to. The employees hardly know where to direct you for why you are looking for. Their inventory isn't updated on the app or website and forget being young or not looking like you work

  • Fernando Ortiz

I have always been a big fan of Home Depot, as it is a great store with a wide range of products and good prices. However, I must say that the customer service at this particular location is extremely disappointing. The staff seems

  • King Rozay

I was there around 4:30pm 12/27/2023 Mike had the worst customer services as a manager people like that shouldn’t be manager if somebody comes in with a issue try and fix it if not ask somebody that knows never give a customer bad

  • Etep Maximus

Home Depot is annoying. If you hop on their website and find a product that suits your needs, it's impossible to find out if the product is actually available in the store. And if you go there, odd are the product is NOT in stock.

  • L.J. Herndon

Prices vary from store to store... Went in to purchase window blinds and was floored by what they were asking against what I could order for on line... Nice garden center though which is where I do most of my shopping

  • brittany newell

Beautiful plant section at great prices. I came here today and took pictures of all the plants that I am interested in and I’m going to go home and look at my backyard and make a final decision.

  • James Neuhausen

Asked for help. One guy passed me off to another who kept trying give me the wrong item and then said, "Let me get someone else." No one ever came. Left after 15 minutes and went to ACE.

  • Apryl

WoW THANK YOU ROBERT! I stupidly set $ down in the store... Realized it after the store had closed & told the right guy about what happened because of you can believe it- a few

  • Deniece Farnsworth

This Home Depot is the best looking one I've been to. The garden area is just gorgeous! Beautiful flowers and displays. I could have spent all day and allllll my money here.

  • Hector Herrera

Tacos, tamales, orange juice, donuts... That's before you get to the front door. lol. Today I saw security asking a street vendor to 'vend' off their property. Lol

  • Andrew Menhennett

Average review from multiple visits: Would definitely go here for anything garden related, highly helpful and knowledgeable associates with good customer service.

  • Anthony Ortega

I wish I can give this Home Depot zero stars People here are so lazy and on the phones FaceTiming. Manager needs to step up who ever that lazy person is.

  • Paola Arroyave

Terrible customer service at the garden center. Angela at the checkout is more interested in talking to her coworkers than taking care of the customers.

  • Sam

Home Depot was my go to place. DONE WITH THIS PLACE FOREVER. #1 they make use self checkout and then ask me for ID because Natalie C profiled

  • Gene Brown

I'm a pro customer.. I got hurt 11-25-23 from their negligence. I'm not feeling no love from Home Depot. They have not called to check on me?

  • John Montgomery

Car broke into while I shopped. 10 times. We still shop there, but I always bring a passenger to stay and watch the vehicle

  • Ryan Lewis

I run a home repair company so I go to Home Depot a couple times a week they usually have what I'm looking for.

  • Curtis B.

Nice store, not overly crowded. Nice staff and large selection. Great place to get a Christmas tree as well

  • Kevin Mullett (Kev)

Place is really busy. But it's good and the service is pretty good. The people actually want to help you.

  • Jean-Louis Delezenne

Had to exchange a sick plant. Easy transaction. Keep all receipts! Crazy parking lot with crazy drivers

  • Peggy Nairn

Newxplants for the classrooms Penny & Peggy Nairn 24 Hour Childcare, Inc. Beautiful spring colors

  • Mary Lamborn

Things were hard to find and when we did locate the main item, it was too large and over priced.

  • Amy Garreton

Ruth and Hermelio in appliances were AWESOME! Helped and was patient! Great service, recommend !

  • G B

Bad customer service always no cart's The ones in charge of them very lazy and disrespectful.

  • Bob Big

We always buy something there. The best store in our area. Everything is in stock.

  • M4 Design

Best (only?) Home Depot near me, plenty of "helpers" out in the parking lot! ;-)

  • Nelson Cano

very good prices and variety of tools available to everyone

  • Mark Goldsmith

Always a great selection of everything. Good prices

  • Sara CV

Plant season, some other good prices

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