The Mobile Shop

30 reviews

1155 Windermere Way SW, Edmonton, AB T6W 2B6, Canada

www.themobileshop.ca

+17803911652

About

The Mobile Shop is a Cell phone store located at 1155 Windermere Way SW, Edmonton, AB T6W 2B6, Canada. It has received 30 reviews with an average rating of 3.6 stars.

Photos

Hours

Monday10AM-9PM
Tuesday10AM-9PM
Wednesday10AM-9PM
Thursday10AM-9PM
Friday10AM-9PM
Saturday10AM-9PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of The Mobile Shop: 1155 Windermere Way SW, Edmonton, AB T6W 2B6, Canada

  • The Mobile Shop has 3.6 stars from 30 reviews

  • Cell phone store

  • "i am very happy with this store"

    "I bought a phone in this store and was assisted by this girl named Afia, very efficient in her work, she explained the entire process clearly to me"

    "I would give 0 stars if I could"

    "Had a couple different encounters with Devesh and each time he was friendly, patient, professional and helpful"

    "We had very positive experiences at this store, maybe they have new management? In December 2019 my husband and I got new phones and then in March 2020 we got a business phone"

Reviews

  • Ruiqin Mi

i am very happy with this store. their manager lovepreet is very knoeledgeble about everything, from what customer need persective. and she helped her staff get the work done efficiently. plus she is very patient, understanding, while also.muti tasked working. .

  • Vicky Gueli

I bought a phone in this store and was assisted by this girl named Afia, very efficient in her work, she explained the entire process clearly to me. I have not had any problems with my bill and I am very happy with the service that this girl has provided me.

  • Danish G

I would give 0 stars if I could. Went to this location for a simple phone upgrade inquiry and the agent Afia promised a plan and price that she wasn't able to deliver and I didnt get a new phone - which was fine and I walked out the store.

  • Vee L

Had a couple different encounters with Devesh and each time he was friendly, patient, professional and helpful. He wasn’t pushing any products on us. Gave us a lot of information on different plans and different phones, and even the option

  • The Self Centre Massage & Wellness

We had very positive experiences at this store, maybe they have new management? In December 2019 my husband and I got new phones and then in March 2020 we got a business phone. Fast, friendly people and it's nice to get all those PC points.

  • Darleen Robinson

I had a broken phone and went to your Windermere store. There I found Rajesh who helped me get a new phone in my budget. Not only was he patient to understand me and my no knowledge of mobile phones but he made sure to explain to me each

  • Shankar Subramani

Azba & Devesh helped me today to select a plan. Both were highly knowledgeable and extremely helpful. They made the plan selection process super-easy and my experience very delightful. I would strongly recommend this outlet for your cell

  • EBIN JOSEPH

The mobile shop don’t take any responsibility / accountability . I have filed complaint many times in order to get fixed the issues happened due to the staff error at Windermere, Edmonton. Tried to get hold of shop / manager and even at

  • Talwinder Dhillon

They have amazing deals. I dealt with the manager there her name was Lovepreet. She is really knowledgable and professional. She made this whole task of changing phones for our family very easy. She was also helping her staff and making

  • Natalia Garzon

A few weeks back I went in to the store to change my phone and obtain a plan. AFIa clearly explained how much I have to pay with each company and all the possibilities with each phone and plan. She was patient, polite and resolved my

  • M Maille

What a disaster!!! For Boxing day, spending 1+ hour PER customer for 1 contact to create is hard to understand. I couldn't benefit from the offer, just like many of other customers, mortified by such a poor sales team.

  • Dragana kupreš

I would like to THANK YOU one more time Aksah Patel and Devesh Patel for excellent customer service...very professional, friendly and helpful!!! I would highly recommend this location (Windermere - Superstore)!!!

  • Andrei Zeltser

I'd like to share my deep appreciation and positive feedback regarding the shop. The consultant whose name is Devesh displayed high level of expertise , patients , politeness and friendliness. Thanks a lot

  • Don Lubinski

Wanted to get Shaw mobile service. The clerk's had no clue about how to switch me from my current provider. On top of that they lied that they knew how! Very bad customer experience.

  • Ohsung Kim

***DO NOT BUY HEAR*** I purchased a new cell phone from Asi here 6 days ago. I really enjoyed purchasing it with my son. However, the contract was different from what was explained

  • Sylvia Kalainy

Very unprofessional staff. Kept me waiting over than 15 minutes when they knew I have a return. Very overpriced . I bought the same product for half the price from walmart.

  • Dylan Ross

They said they waived my activation fee and it would show as a credit on the second invoice. It wasn’t waived and I had to waste 2 hours calling in to get this fixed.

  • Joe P

One of the lady that works there doesn't know what she was doing, since upgrading my phone on August 5th I pay double the amount that I was promise

  • Subir Chowdhury

Best place to get a new phone/plan. They always offer better deal compared to mobile stores at WEM and give tons of PC points.

  • J. K.

Akash and Azba are very nice and kind. They did their best for me and my family. Thank you very much.

  • Osama Haddadin

Unprofessional staff, after we did the deal they cancel it. I wasted my time. they were so rude.

  • Pavan Jacob

Friendly staff, stayed on after store closing time to help with my requirements

  • Ben D

Not open during posted business hours and hours on phone message.

  • Sir Boops

Very helpful

  • Rizwan Shimza

Good deals

  • Андрей Зражевец
  • Shaaheen Adam
  • Bhatt Zalak
  • pratik parikh
  • sevenkuka

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