I just received help from Anita at this store and she was lovely and handled a very impatient and rude customer before me. She went the extra mile to help him and also tried to help me to keep her line moving quickly. I will go back and I hope she continues to provide this level of service, that's no small feat in the times we are in!

Customer service rep that was there is not very customer service oriented at all, rude and short with all people in line, could have something to do with clientele in area but no excuse. The only reason why I am giving one extra star is because of the convenient/easy drop off location provided by amazon.

Do not go here. Long lines with one person working. Their prices were more than other UPS stores but by the time I got helped after waiting in line 20 minutes, I just got my service done to avoid having wasted all that time. Owner was there but didn't seem friendly or to work with a sense of urgency.

Poor customer service. Called and the woman who answered was unwilling to assist me. Should have looked at reviews first - this store continually turns business away. *Edit to review* - Called other UPS stores in Dallas and they are great! Went to store 3812 instead.

Literally the worst UPS store on the planet. I went into return a few items to Amazon and the girl behind the counter acted like I was bothering her and told me to use the machine where I could scan the code... I attempted to do so and look

Stopped into today needing a notary signature on a doc. I phoned ahead of time to check on price. $6 per stamp. A man walked in before me by 3 steps, he went straight to a rental postal box and had just turned the key to open it as I passed

Once you get over the fact that they charge 1.08 for tape, I have never experienced any issues. Service was fine, usually takes about 5 minutes in and out. When I turned in my AT&T stuff it was in and out no issues what so ever. Only thing

If we could give a scaled rating this place would really get ZERO STARS for customer service. It would rate high on location but that's about it. I went in to do an Amazon return and there were several people ahead of me. Not sure how long

This locations employees will STEAL your package! I am out $500 after returning some clothes. They never scanned it in. I dropped it off because the line was ridiculous and the girl was super slow and I had to run to a meeting. There was a

I wish I had seen the reviews prior to my visit. Belinda is the worst and I don't know how she is a supervisor of any type. If this is a franchise, they should change their name because they give UPS a bad name. Every other store has been

This is the absolute last time I will step a foot in that place. The last five times I’ve dropped stuff off for Amazon, that store has changed their fees for printing labels and taping up boxes. Even if it is a no charge UPS drop off with

This particular store is absolutely the highest priced shipping/packaging store in the country. I suspect that they take UPS recommended prices and add a 100% margin to pad their profits. Do yourself a favor. If you need office supplies,

Do not come to this location! They have terrible customer service. I went it at 10:30 and they had a awful attitude. It all started with me walking in and greeting her, she ignored me. She then (after a few min) asked for my last name To

They charged me $1 plus sales tax to do an Amazon return. They had a kiosk but I didn’t use any of their supplies. They said it was for tape. Maybe I don’t understand the nuances of shipping expenses but I assume the Amazon contract with

The male working the morning shift today (3.14.22) should be fired. So rude! So unhelpful! Acting like I was bothering him to ask a question. I was the ONLY person in there and he was still annoyed. If you have video, I am requesting you

So UPS locations are independently owned and this particular location is ridiculously managed. If you have an Amazon package to return even with a code take it to another location. They Charge almost 5 dollars to print out a label and 1

The Manager/Owner at this location has no clue how to provide customer service. After packing a care package to my Family, I took it to this store to ship. The inside of the box was bubble wrapped and stuffed with shipping paper, not to

The UPS store at 4347 Northwest HWY is VERY overpriced. $3 for a 1-page local fax is absolutely ridiculous!! After my transaction, I called other nearby UPS stores and they only charge $1 per page. The other UPS stores were shocked at

The young lady at front desk this evening was probably very overwhelmed with the holiday’s and I complete understand. But why be insolent. I was thrown off by her question regarding who the shipment was for and my response to that was

Do yourself a favor and go to Fed-Ex Kinkos and Lovers and Inwood. My 83 yr old father went to this UPS Store at Midway and NW HWY with a box of family memorabilia he was shipping to his great grandaughter in California. He came home

I went in here to drop off a couple of boxes that I already had labels for. I was told they charge $1 to tape the boxes. I walked out on principle. I don't think that is a UPS policy. And if this is a franchised location, they don't

I missed delivery of a package with refrigerated medication on a Saturday. I asked to have the package held at this location until Monday, hoping the cold packs in the package would keep my medication in decent condition. To my

I enjoy visiting this particular UPS store when I need to ship a package. It is always nice to see the familiar face of Louis. He is so helpful and efficient. He resolves so many problems. Thank you UPS Store #3275!

America was super helpful and patient with me even though a line was forming and I was unorganized. She provided some of the best customer service I have seen and has made this UPS store my new "go-to" for shipping!

Sadly, I'm starting to wonder if apathy is a job requirement at this UPS Store. This location is convenient for me, but I've never had a good customer service experience here.

I wish I had read the other reviews. TAPE YOUR BOX BEFORE YOU COME if you're making amazon returns.

Only taking off 1-star because they often have children working at the counters during weekends.

Quick service / usually come in for notary service and am in and out pretty quick / nice staff

Really bad customer service. She does not even deserve 1 star. Do not recommend.

The best UPS Store in Dallas. Great service and friendly. Always helpful.