By experience I can say that this travel agency has no compassion for people with disabilities and are quick to say, we can't help call the airline. Their lack of effort and care to assist their clients is beyond believe, the employees give you answers like: is not my fault she purchased a non changeable ticket. I call my self and spoke to 3 people including the manager which still insisted that could do nothing. If this is how they treat some one who has a medical emergency and a funeral to attend to, I do not want to think what they will say to some else. I am irate by their behavior, and responses, and will report them to the ADA. Please choose your travel agency carefully.

Le recomiendo a todas mis amistades y amigos la Agencia Tom Tours, hice mi Tour’s con ellos A Madrid y Mallorca, excelente servicio, encantada con el Hotel, Riu Bravo, hermoso, limpio, el personal muy amable y servicial, todo a tu disposición, la gente aquí es amable, un servicio único todo Incluido, vale la pena la inversión en unas hermosas vacaciones, Gracias JULIETH por estar atenta en todo momento en mi ruta, Gracias Bendiciones

My friends and I have used this agency for years traveling throughout Europe and Latin America post college. Besides the value/knowledge behind their services, it's always been great to have a team to help in case of any unforeseen circumstances during travel. My honeymoon has been excellent and they were able to book exactly what we couldn't find ourselves online.

Mis experiencia con Tom tours ha sido siempre maravillosa, no he tenido ningun contratiempo Durante mis viajes con esa compañia, yo la recomiendo 100% mi comunicacion de viajes ha sido fenomenal con mi agente ( Julieth)

Ubicación super conveniente, la atención en Tom Tours es siempre cálida y te hace sentir como en casa. Siempre mi primer elección a la hora de planear mis vacaciones.

I usually don't write reviews but I had such a great experience when I booked with them for my trip to DR early this year. No problems and very fast. Thank you!

Ismelda was very helpful. Only issue is had to wait almost an hour even tho i was the only customer. The agents are always on the phone which delays stuff.

Tienen buenos precios, las empleadas muy amables y siempre tratan de buscarte buenas ofertas para tus viajes.

Tom tours es una agencia muy buena para comprar tickets de viaje precios comodos y gran servicio

Great service and friendly staff! I'll definitely be coming back to book future vacations!

Amazing travel agency. They always help me find the cheapest tickets to Latin America!

Sorry for the other review. I thought this was an other company Have a good 1 …

My family and I have been traveling with Tom Tours for almost 10 years! Thank you

Si muy bueno este lugar, la agencia Tom Tours es muy responsable …

Friendly customer service over the phone. Called to inquire ticket pricing.

Excelente en todo desde la atención asta el pecio de los boletos …

Exceptional service never disappoint …

Tom Tours & Services is good place to buys airlines tickets

Agency for buy trips or one way for travel in Latin America

Yo no e ido a tom tour..no se porque me están preguntando

La mejor agencia de viajes de nueva York!

Muy buena atención me doy x complacida.

Excelente servicio Ismelda! Eficaz !!

Great, reliable and always helpful.

Great service and wonderful staff

Great customer service agents

Excelente servicio, gracias.

Muy amables todos/todas...

Highly recommended!

Mejor que todas

Good service.

Was …

Excelente

Excelente

Muy buena

Ni ce

Good