I’m visiting Albuquerque, came into this location looking for a particular brand that I use, however I needed it for the weekend, got some help from one associate but didn’t get no where when she told me no store in the city had it. She directed me to BRITNEY and Wow!! Amazing customer service she did everything she could, to try to match me to many products but I have a very problematic skin condition, nothing worked! I left empty handed but I can promise you never had such an amazing experience, I left happy knowing that she cared and tried to help me out, she definitely use all her knowledge and patience with me, I want her to know that I truly appreciate her and hope they hire more people like her. Thank you Britney !♥️

I was so excited to see an Ulta location near me! I took a trip over there 21 days of beauty sale. Immediately found what I was looking for. Decided to walk around for a few minutes before check out. When I went to the check out line the cashier did not even acknowledge me in the line. I waited for about 5 minutes before the cashier even turned her back. After all of the wait, she says, “ uhh are you guys ready?” I said yes and we went to check out. She told me that I didn’t grab the right size item and it didn’t apply for the promo. We spoke for a minute or two and she said, “yeah, sorry.” It felt like I was bothering her almost, unfortunately I won’t be going back.

Was watched the whole time. I even was dressed well knowing where I was going. They directed me to the front by the registers and showed me the clearance and dollar items. I went in there looking for Jeffery Star products but all they did was follow me and finally said miss if you would like I can show you where the dollar items are. So I bought a couple dollar items and left and will not be back. I wasn't even going to buy that but I felt I had to. I felt super judged like just because I'm Hispanic I cant afford quality makeup. I'll stick to Sephora. They have never made me feel that way in any of their stores.

The staff here decided to judge that while my girlfriend and I shared a hug that this was worth following us around the store for and watching us in preparation for perceived theft. It should also be noted I am feminine presenting but wear no makeup while my girlfriend is very feminine and we were shopping for products she had forgotten when she came from out of town for a while. I had found a few products for myself as well! We ended up not buying anything because the register supposedly would not take my card which had well over 1000 available for purchases on it, I checked.

This Ulta location has the BEST customer service I have ever encountered! The staff is always very, very helpful and quick to assist you in any questions you may have. Their selection of products is outstanding. I cannot stress enough how amazing their staff is though. Every time I go in (which is frequent) I am always treated so kind from the moment I walk in the door to the moment I leave. The best! I prefer this location over any other in Albuquerque, not only because it is close to my house but the staff is just so kind and welcoming and they always have products in stock.

Thank you to Brandi for helping me look for the items's that I went in for today Marc Anthony shampoo and conditioner for curly hair, it helps's with frizzy and dry hair, I also picked up some nail polish, and some Urban Decay make-up, I am going to apply it later on just to see how I look, it's supposed to cover all of your flaw's, no under eye concealer, and no powder needed, thank you for making my shopping experience a great one, keep up the great work ❤️‼️

clean and nice looking store , but felt very judged by employees kept following me around. i have a job and make a good living so but was definitely judged on the way i dress and look. asked for help and lady was very rude and kept saying the products i was looking for were “very expensive”. even though i did not care about the price as i told her. didn’t feel comfortable enough to look around cause they were all watching me. never will go back again would give 0 stars if i could

I went in to get some more mascara, after mine had dried out, and I thought that I could fix it by adding vitamin e oil to it. Don't do that! Any way a beautiful young lady, named Jocelyn helped me find the brand I use & a few other items. I was in need of some new foundation and she helped me with that as well. I'm so happy that we have a wonderful place like Ulta down here in the South Valley! And, I am thankful that they have such wonderful employees like Jocelyn.

For the location being fairly new still and in the current covid pandemic where everything is being monitored more than normal. I bought a face cleanser that an employee handed to me, expecting it to be the product that I want, once I get home to install the products in my bathroom I noticed that the product was not the same inside the box. Other that this incident they have always been very nice and have always provided superior customer service.

I definitely prefer this Ulta location over the others. They usually have the store stocked better than the others, they have had the free gifts (unlike the one on Louisiana. That one's the worst.) They are most importantly super nice. Like another reviewer said, when they don't have something in stock they have helped me get it online with free shipping to my house!

I like ULTA BEAUTY my experience one of the managers she acted like she didn't know what I was talking about then she went to go HELP another lady and so I had to find someone to HELP ME. VIRGINIA was AWESOME she knew exactly what I needed she was very NICE and PATIENT. This store is located on COORS and RIO BRAVO shopping center. THANK YOU VIRGINIA

I absolutely love their personnel they are so respectful patient and understanding they try and explain to you the best possible that things could have happened knowing with this pandemic you can't get off and do your own shopping you do your shopping online and it's a bit confusing so thank you ladies for understanding and explaining things to me

I love shipping at this location . Every time I go I look for (Ian) he is amazing ! He helps me with kindness and intelligence. He treats everyone with respect no matter if you go in dressed up or in a sweat suit and no matter what you look like he is great . Definitely one of the main reasons I love shipping at this location.

Love this store so much makeup . I have only been to this store once it was my first time going into an ulta beauty store. The staff were welcoming and friendly, they were very helpful and the store itself was well maintained shelves were fully stocked with products. I can't wait to go back. Good job …

I had a very positive experience today at Ulta. I went in to purchase a flat iron that was on sale. A sales clerk helped me with questions I had regarding the item, she was very people friendly and answered my questions. Compliments to this great salesclerk!! ULTA and the sales clerks rock!!!! …

The only reason I come here is because my hair stylist works here now. I can’t drive myself and my daughter drove me to my appointment. She was waiting for me and they told her to leave. Apparently they consider people’s predictions and apparently customers are not important to them.

All the workers were nice, Virginia helped and showed me where the products were that I needed. Virginia also checked me out at the register very pleasant. The only thing that bothered me was the security guard he kept circling around me and made me uncomfortable.

The attendants were very nice and helpful. I enjoy shopping and being able to see the name brand products the store has instock. The cashier help me to do my shopping online, because they did not have the product that I wanted it. I will come back again.

Always hovering around, I get theft is prominent in Abq but dang. I almost felt pressured to buy something just so they didnt think I was stealing. I guess thats what I get for wearing a baggy hoodie tho. The store and mostly staff are nice I guess.

After so much hype, I was disappointed! Got my haircut by a master cutter. Won't be back. I came out looking worse. I asked for something different. I got greased down hair with straight cut for a very high price. Save your 6and go elsewhere.

The customer service is outstanding. They are always friendly and ready to assist you. Even though we walked in at 10 minutes til close. They usually have what you are looking for. I use the salon and that also has been a good experience.

My first time being in an ulta beauty store and it was very nice. I was scared a little but the workers really helped me find what I needed and even recommended me some stuff so that was nice. Will be returning! ❤ very nice fun staff!

Staff is extremely friendly. I went in to purchase some Foundation and ended up getting my makeup done. Miquela in the MAC Cosmetics area made me feel so beautiful and confident. I highly recommend her for any make application needs!

My favorite location in Albuquerque! It’s clean, large selection and the associates are nice and helpful. Cashier even took her time to help me on the Ulta app for my coupons. Thank you ladies for great customer service today!

I believe the store manager had greeted me in as i was walking in not once did she offer if she can help me. She made me feel very uncomfortable! Never have i had such bad experience or people make me feel uncomfortable!

So happy we have an Ulta in the South Valley! Also they provide skin care at their SkinBar! Go see Savannah! she’s a licensed professional for awesome facials & skin treatments! & delivers awesome customer service …

Some of the face products that I looked at were beyond expired, when buying 45.00 face products be sure to look at expiration dates. My last purchase was expired, very sad. Makes me wonder if products are ever cycled?

No one asked how I was doing and if I needed help. I use to work for Ulta so I know this is not how they want to make their customers feel. In the end the cashier was friendly. Glad to know they can do that correctly.

Checkout was slow because there was only one cashier, even though there were about 4 workers simply standing at the front of the store while one gives the Coronavirus guidelines to customers as they walk in.

I went in to get highlights and a cut. The young girl Norma helped me! Let me tell you she did AMAZING! I would definitely recommend this place to everyone! If you need to get your hair done go to Norma!!!!

Store was nice and well organized. Everyone one of the staff from the security guard at the front to the floor staff were all so kind and friendly. Next time I come to Albuquerque I will be going back

The store is clean and well supplied. All the staff are so helpful, made amazing recommendations, and quickly got me to whatever I was looking for. I had a wonderful in-store shopping experience.

Grateful for this location in the South Valley. It's nice not to travel so far for high grade beauty products. Staff employed here are attentive and helpful. Store was organized and clean.

I found all of the products I needed at a reasonable price. Staff were very friendly and helpful. Covid 19 measures like social distancing and wearing face masks were in place.

Ian showed me how to apply eye shadow, because I've always been plain Jane. Ian also show me how to blend it in, and now everyday, I apply pretty eye shawdow. Thank you Ian!

Been here twice already plan on going to the grand opening this Saturday its absolutely beautiful and the people that work there are so friendly and helpful.

Eh, it's just a make-up store with perfumes, skin and hair care products. Some of the staff are nice and others not so much. Never had a problem here.

I always enjoy browsing & shopping at Ulta stores; however, this store is fairly new & not as crowded as most. The employees are friendly & helpful.

Girl at Salon was great working with my curly hair. I miss friend cutting my hair but she just lives too far away so had to try Ulta Beauty

Abigail was so very helpful.she helped me find everything I needed and she helped me color match my new product.Ulta very good employee!!

Great experience at the Ulta salon. Erica is amazing at what she does and her customer service level is Excellent! Thank you Erica! ⭐

Great service and very helpful. My daughter loves this place also I found out they have men products. Big selection on men's Cologna

The store is still new. Everything is in neat order. The staff is very helpful. They have a few early holiday sets out from Tarte.

The women that helped me the day I went were extremely helpful at this location. Even helped my cousin in findind cologne. …

Got a haircut with Erica, she's awesome! Did a great job and was very professional and friendly. Great first time experience.

Very helpful staff. Was looking for a gift for my wife and everyone was very helpful in guiding me to get the correct makeup.

Love the place. Good prices. Staff is reallly nice. And sometimes they give you advice on what products are or work better

Love how big it is but at times the employees make u feel uncomfortable always asking are you ok let me shop in peace.

Love this store! The shelves are always well-stocked & the Staff members are friendly, knowledgeable, & professional.

Went here to pick up a product for my daughter. The ladies here knew exactly what I was looking for. Great service.

Most of the time I enter, I'm greeted by friendly staff who are very helpful. There's no waiting to be helped.

Great place to purchase gifts for the ladies of the family birthday's Christmas , Shopping there is easy.

Great customer service. Friendly helpful staff. Recommend this store for all your beauty supply needs.

Not crowded at all. The staff was a very friendly and helped me find exactly what I was looking for

Very FRIENDLY AND HELPFUL STAFF. THE SALON IS THE "BEST" VERY HELPFUL AND FRIENDY. I LOVE ULTA

Very friendly and knowledgeable ladies in this store. I will be returning to get my essentials

This Ulta is clean, the staff is way nicer than any other Ulta I've been to in ABQ. 10/10.

I wished they would have changed somethings i got from there but no without recipet

One of my sisters favorite stores for all her girly things she cant live with out

Store was clean and well stocked with products. Staff was helpful and friendly.

Nice clean store. friendly employees. Keep up the good work team …

Had my haircut by Norma...She did a terrific job...Love my new haircut …

Love it!!! Ocassionally out of my shades. Staff extremely helpful and fun

Huge Selection! Reasonable prices. Polite and helpful customer service.

This store is very clean, well stocked and great customer service

My favorite place for good quality makeup that's not over priced

Favorite Ulta location. Never busy so I get a lot of great help.

Excellent service in the salon as well as on the sales floor.

Really friendly employees. I always get asked if i need help

I got a terrific haircut from Erica. I will be back. Thanks.

Had my hair cut and styled here. I will definitely be back!

The staff is very helpful an helped with any question I had

All employees you name them!!! are awesome best place ever

Saleslady was very helpful, found what I was looking for.

My sister and I fell in love with the prices and service

Friendly staff....helpful. found what I was looking for

People are very friendly, and store is very clean!! :)

Great store; sales staff very helpful. …

This store is awesome as are their employees.

Very nice and very helpful, Diane was great!

Very nice people are willing to help you out

Great they had everything I wanted plus more

Great service, with lovely, friendly staff.

I love it my favorite place to by makeup ❤️

Friendly and great customer service & fast

Great customer service and knowledgeable.

The women there rock and are so helpful.

The staff is very friendly and helpful

Amazing selection of beauty products,

Very nice store, girls were so sweet

Service was pretty nice and thats it

Great prices and customer service.

Great personal crazy high prices

Great young lady at check out.

Very helpful staff thank you

Employees were very helpful

Always fun to shop there.

Awesome customer service

I love this store

Good prices