If I could rate 10 stars I would. Being from interstate I was a little daunted on who to call to assist my elderly Mum with her broken front door lock. I went solely on reviews and well I am not surprised why Brett rates so highly. Brett is professional, friendly, prompt and confirms every step of the way on what is required and when he will be there and he didn't disappoint. I was so grateful for his advice, solutions and price, I would not hesitate to utilise his services again and highly recommend him to all. Brett rarely do we find this A1 service with companies, but you rate as an A1 in my books. Thank you again, I feel relieved now that my Mum is safe and doesn't have dodgy locks.

I chose Brett because of a previous review that called him Batman, which I thought was hilarious - a lifesaver who arrives to save your butt and then disappears silently into the night. Can vouch that this is true. Brett responded instantly to my call for help, came out on a Sunday, and did a great job with fair pricing. He also overheard me talking to someone about a warped door in the property that needed fixing, and went the extra mile by whipping out some tool from his Batmobile that had it fixed in ten seconds. Brett is the hero you need.

Thanks Brett for sorting out our locks when we finished our building lease. This is the second time Brett has repaired our locks and on both occasions I found he provided good old fashioned great service and his communication skills were excellent. Keeping me informed when he was running a bit late. He even offered to drop off the new keys to the Real estate agent for me. Would have no hesitation in using Brett again or recommending Universal Locks to sort out your next lock problem.

I called several locksmiths to help me find a solution to my thick gate locking issues and none of them were helpful. Brett was the only one who was able to find a simple and cost effective solution straight away and he was able to provide me the locks on short notice. He was very knowledgeable and helpful and if I have any needs for a locksmith in the future I will call him. If you need a locksmith - look no further!

This guy is an absolute champion. He got here super quick, just a couple hours after I called. He originally quoted me for changing only 5 locks but it turned out I needed 6. He changed all six for me and then still charged me slightly less than originally quoted! And to top it all off when he noticed my front gate latch had fallen off he bolted it back on for no extra charge! Absolute legend!

I would absolutely suggest you call Brett if you are needing any Locksmith work done.Customer Service from Brett is more than 5 star. His response to my enquiry was immediate, and he worked with me to book my job as first customer, the very next morning, even though I contacted him late at night. Whilst in my home, he was friendly and professional. Call Brett now. You won't regret it.

Brett is a fantastic guy. He is a master of locks and will give you the right advice. While visiting us, he told me why what I was asking for was not required and saved us some cash, which he could have easily earned. That's honesty and thinking about customers first. I would recommend Brett without hesitation.

Absolute 5 star service from Brett - polite, prompt, extremely helpful and knowledgeable and even took extra time to fix another lock as part of the service! I cannot recommend him more highly based on today's experience - this is expert, old-fashioned true service. Thanks Brett :)

Right from the start, Brett responded to the phone call, arrived on time and texted he was on the way. He was very courteous, understanding and went 110% to fix a problem that had occurred. His price was more than fair and highly recommend the service to anyone. Thx Brett

Brett at Universal Locksmiths was the only one of three that answered my call late at night when my key broke off in my front door. Genuinely good old fashioned service and at a fair price. Even offered to cut me some new keys at no extra. Would highly recommend.

Brett came out to help me on Christmas Eve at 9pm. He was incredibly polite and friendly and even took the time to fix my door knob as it was installed upside down. I was very lucky to have a wonderful and kind person like Brett to help me in a scary situation!

Excellent experience with Brett. Was quick at the job and provide great clarifications, options and recmmendations over my concern and issues regarding lock and security. Thank you, Brett for making the time over in such timely manner. Highly recommended!

What an amazing person you are Brett... Thank you for the rescue and for calling us back and gave us feedback. High five for your business and walking with extra mile for customer like us. Highly recommended Universal Locksmith... Well done.

Brett May gives exceptional service. He is prompt and reliable. He gave good advice for an ongoing problem we had and even sought out further help for us. I will always use Brett in future whenever we need a locksmith. Highly recommended.

Brett is simply awesome. Easy to work with and does not back down from a challenging lock. He quoted us for 5 locks but ended up helping with other security concerns, no extra charge. Good man. Recommended without hesitation.

Brett was fantastic from start to finish, helping us out with our door lock troubles quickly and effectively. This was especially useful when we needed locksmith help afterhours! Would definitely recommend!

Professional service. Top notch. Absolutely recommend. Midnight call locked out of a child's bedroom. Brett said he would be here in 15, arrived exactly on time. Job done quickly and everyone was happy.

What an absolute legend. I am so happy. Brett was so helpful, professional and reliable. Could not be happier. Must say, some things are best left for the Professionals. Great job! Thanks Brett.

Brett is really efficient, polite and Super nice guy ! He settled everything for us in less than a minute ! Highly recommended ! …

Brett turned up on a Saturday within 20 minutes of my call and had me back inside my house after locking myself out in about 2 minutes. Would give him more than 5 stars if I could.

Many, Many Thanks Brett for helping us out last night, talking us through how to get into my son's locked bedroom door at 12:30am, above and beyond, very much appreciated

Brett did an excellent job. Was there in 20 minutes and got the problem sorted in 5 minutes. And this was outside of normal working hours. Can definitely recommend them.

If you want someone to get your locks fix fast and reliable call Brad. On time service and reasonable prices. Will use Brad service again on a different property soon.

Brett was very professional. He was quick to arrive at my place when I outlined the issue and got it sorted. I cannot speak higher of the service I received.

Brett was amazing! He did the work in no time and arrived quickly as well! Also serviced our main door which was having a little trouble. Amazing service.

Our door lock broke this morning and within 2 hours it’s fixed by a friendly local tradesman on time and happy to provide a service. ✔️ Brett …

Brett is a amazing locksmith. He went above and beyond. He change all our locks at a great price. He was on time and was a pleasure to deal with

Excellent service from Brett. Called him after hours for an urgent lock installation and it was supplied and installed within the hour. 10/10

A Good Samaritan who came to our rescue at an ungodly hour. True that not all heroes wear capes!!!!! Thankyou so much and God bless you xx

Brett was brilliant. He rocked up when he said he would, was professional & helpful and did the job in next to no time. Highly recommend!

Brett was fantastic from start to finish, he sort out all our locks less than an hour, super efficiently. Highly recommend …

Sorted in a way others said couldn’t be done! Fixed up my multi key, multi lock troubles - One key now does it all. Thank you Brett

Brett's service was excellent and fairly priced.He was polite and helpful. Thanks for helping us out of a jam in record time!

Brett your service was simply remarkable and outstanding. Highly recommended for sure. Thanks for all your time and effort.

Brett was very helpful and professional. Excellent communication including updated time of arrival. Thoroughly recommend.

Quick response, fixed the issue. Took extra effort to make sure we get reimbursed by landlord -- highly recommended!

Brett provided fantastic customer service and very competitive pricing. Would definitely recommend his services.

I have to say this Brett was awesome Honest and reliable and fast I wish every service provider was this good

Great service. Prompt arrival, quality work and provides options to keep the cost down. Highly recommended.

Brett is very prompt. He gives honest opinions and very useful advices. I highly recommend his service!

Locals are served for locals, 15 min turnaround, very quick efficient, you are a lifesaver, thank you!

Service was so quick, 15 minutes and the locksmith was here and sorted everything out in 20 minutes!!

Brett is a absolute rockstar. Super professional and quick. He is a master at work. Highly recommend.

Quality work, honest advice and pricing. Came out for work on short notice, much appreciated Brett.

Brett is a real gentleman and very professional in what he does. He fixed my lock within minutes.

Thanks Brett for coming round again and doing more lock stuff at our place. Great service thanks

Thank you Brett- really appreciate your fantastic service when I needed your help! :)

Brett came straight out at 10pm on a Friday night to help us. Absolute legend.

Very fast, friendly and reliable service. Thanks so much. Highly recommend.

Fantastic, prompt and thorough service provided by Brett. Thankyou so much!

Excellent friendly prompt service. Very helpful and reasonably priced.

Great service and reasonably priced. Highly recommend to everyone.

Good service and reliable. Would hire again if opportunity arises.

Perfect service from Brett. Prompt, polite and a fair price.

Speedy, reliable service ....... thank you very much!!!!

Very happy. Fast service and incredibly nice.

Fast and efficient service. Thank you.

They are so good with their work.

great service and very quick.

Very quick and helpful