Fun place to go to! I helped a friend choose out a fun animal. They have cool breeds of animals there. There is a lot of supplies there that is very useful and necessary and can help at everything. The only thing that bugs me a little bit is that you need to be 18 to buy any animal which is kind of strange because I don’t think that you need to be 18 to buy a fish. One another thing that I saw was that they have ferrets and bunny food, but don’t sell any favorites or bunnies. The one cool thing is that they give pamphlets about the animals that are there so you can become more knowledgeable about the pet that you were buying which is very extremely necessary. They also have cages that are 25% off which is really good because you can save on a cage.

This place is the absolute worst with their customer service. This is the sixth time that I have gone to the store and every time I go in the associates are on their phones and chatting it up with one another. I walked around for 20 minutes lost and confused because I couldn’t find a product. At no time did any of them, come up to me and asked if I needed help while they were walking around on the floor. There were other customers who were just as lost as I was and they agreed that the customer service was the worst at this particular store. I won’t be returning. If they only gave the customer, the same attention that they give her personal cell phones and the chatting Amo, some selves. This would be a better place to shop out.

Normally when I go to the store, staff are friendly and nice. Today 1/23/21 around 6pm I went with my daughter and my dog and bought the flea treatment. I usually buy it to make sure my dog is flea and tick free. Emily the staff (name on the receipt) ask rudely if my dog have fleas and that my daughter and my dog would have to wait outside. Of course I replied with a “No”. What is her problem? Why is she so unfriendly and talks rude. A staff like her doesn't deserve to work in a dog friendly store. Please educate her.

my Rocky needed more reinforcement to correct him when he is walked and socialized. The Trainer Bridgette immediately recommended the proper chain and the store assistant went and procured the correct size and everything. I am so grateful as this will make it better experience for me and my fur baby when we walk among other dogs. Especially since my fur baby is still a 2 1/2 year old 85 lb german shepherd mix who could pull me down the street. lol Thank you, unleashed.

Absolutely love my experience at Petco Unleashed. I was looking for a kibble for our neighborhood kitty Dickens. Dickens currently loves the most expensive wet food. We’re in California. We prefer to feed our kitties kibble in triple digits weather. Lola made a very promising recommendation. Dickens chewed some holes into the bag while he waited for me retrieve a bowl and a measuring cup to scoop out the new food.

Today we're here at Petco Unleashed for dog training lesson. Our trainers name is Jesse he's very knowledgeable about dogs and our dog Emma loves him. This is only our second training lesson but Emma is doing wonderful Jesse knows just how to train her. We come here for food treats brushes other necessities the staff here is very friendly and helpful. Store is clean and there's lots of free parking.

Great place to pick up common needs for your furry family members. So if you're looking for a quick stop while skipping on a huge warehouse type pet supply, this place is it. The staff here is also great. You can tell they are animal lovers and are always happy to help with answering questions for first time pet parents to longtime seasoned pet parents looking for a change in diet or habit.

i called ahead to check if they had a recovery donut for my kitten. the clerk was kind enough to check the stock and also made sure the donut would fit my gato. when i arrived i noticed the building ac wasn’t working and they had a temporary machine set up. i admire everyone’s work ethic under these conditions. it’s unfortunate the company isn’t doing more for these wonderful employees.

First of all, I had a wonderful experience here at unleashed. I usually go in for my dogs treats but this time, my German Shepherd stopped eating his dry food for no reason and I have been to petsmart, petitude nothing worked until Unleashed showed me a new product to add into his food. My dog LOVED it! I love the result, I love this store! Thank you unleashed!

Great store where you can also bring your pet, on leash. Very welcoming associates who are knowledgeable and helpful. It's our favorite place and our GSD thinks everyone working there belongs to her. They have training classes and fair prices for products and 100%guaranteed money back promise if not satisfied with product for some reason.

They are a small store and they're expensive but they have quality items for the most part. Their staff is always busy talking to each other. Normally, there is at least one person who is helpful or offers to help within a couple min of walking in. If they weren't about the only place that sold what I needed, I wouldn't return.

Every VISIT is such a pleasure, the young ladies that work there are ALWAYS so helpful, always greeting you with a hello and smile, they always go the extra mile to make sure all the customers get what they need as well as answering your questions or concerns when buying food for your furbaby.

Today 10/15 6:55 pm. An employees behavior resulted in me leaving this store & has tainted a long-standing history of providing expected customer service. This is NOT THE KIND OF HELP I NEEDED. I left the store, empty handed & am now going to use a different resource.

Really friendly and polite staff. They love animals and you can tell they want to help when you need it. Got a surprisingly good selection of items and food there (including the fancier brands of cat food I get). This will be a regular stop for me going forward.

Great convenient neighborhood pet store. I ordered online for pickup and it was an easy pickup. I also needed a couple of other items for my dog and found what I needed quickly. Also, it's always great when your pup can meet other pups and play for a minute.

Nice employees. Wanted a certain product so I called a day in advance. Workers told me there were still 8 boxes of the product left. Came the next day was gone. Wish they would've checked the back for me but they didn't even offer.

I’ve been coming here 6 years and they’ve always been professional, kind and really care about my dogs. They give clear after care instructions and take the time to answer my questions or explain what’s going on with my dogs.

I love this Unleashed. The moment you walk in the door you're greeted with kindness there's always cute pets shopping with their owners it's just a great place to pick something up real fast very small and quaint I like it.

Very nice area very clean. Employees are all nice and very helpful. They don't carry such a large selections like the bigger Petco's. But you'll find what you're looking for here they carry a little bit of everything.

I love my Petco! Everyone is always so nice and helpful!! Lola, Bridgette, Sarah, Tracey& Leah are always so knowledgeable and friendly!! It is always a pleasure to shop Petco Unleashed Granada Hills!!!

Great selection and great customer service!! The woman at the register helped me and gave me advice on flea and tick treatments after we found our dog! Prices are higher, but good quality products.

Worst costumer service ever!! Cashier and her coworker/opening morning crew are on some type of POWER trip, very rude unpleasant to be around! If u hate your job ladies, then you should just quit!

First time coming to this store clean the stuff are very friendly came to look for a nail clipper for my two dogs found the product I was looking for great service thank you will be coming back

It’s a great place to go and buy the product you need for fur baby that would be in a petco. Only best thing is you’re in and out no lines. Cashier’s not that friendly but get you in and out.

This place is great and the staff is super friendly. I just adopted a kitten and this place has been a great help! The prices aren't too bad either. Definitely recommend this pet store.

This is a smaller place than the typical petco but it's still good to grab some food, treats, or maybe a toy but obviously it's gonna less than some of the bigger stores.

This store will be my “go to” store for all my pet care needs. Very friendly, extremely well informed staff, competitive prices and hours of operation.

I prefer this small pet store compared to petco. Been coming here since my dog was a pup 6 years ago. The staff is very knowledgeable and helpful.

The customer service is always helpful and friendly. They don't have too much variety but they stock most of the stuff I need on the regular.

Easy to get to & friendly. Great selection but remember this is a much smaller version of Petco. Has some of just about everything though.

Small but full of items you need. Staff is great. Got my Cat litter on sale so I am happy. Not a full store but has all the main things.

Its a small pets store they dont have pets but essentials to care for your animal is good lots of stuff if you need anything just call

Best selection of pet travel carriers. This place has specialty products and items not found at regular Petco. Excellent service.

Customer service and inventory were on point! Google directions took me to the docking ramp on the back of the shopping center??

I had a great experience at unleashed today. Needed a dog tag engraved and Ryan was nice enough to help me with the process.

Great dog trainers and friendly employees. Highly recommend it to all my friends. My GSD loves the play time sessions.

Great place for getting your dog trained. Completed puppy level 1 and 2, AKC star puppy and completing adult level 2.

Soon as I entered I was helped and even the cashier helped me find calculate affordable options. Very friendly

The prices need to come down. Its just too much that i can get The service needs to offer option of delivery.

Friendly staff, they carry my dogs brand of food, and its closer to my house than Petco... Whats not to like?

Clean store really well laid out and we found what we needed and were able to complete our errands quickly

Ryan was very helpful. Prices are good. The store is very neat and clean. Other staff member also gelped.

Smaller than a regular petco, which makes it easier to get in and out quickly. Service is pretty good.

People are very,very helpful . They have the cat milk I can never find anywhere else! Always stocked!

Always an enjoyable visit. The staff is helpful and kind. They also give free treats to my Frenchie .

Service was very friendly and they manage to pack a lot of helpful products into this small store.

Small store compared to other petcos , but got everything you need . Staff are helpful and nice .

My dogs always love coming here. Place the order before had and it was quick and easy no issues

Great customer service here. I really appreciate all the help and knowledge of the employees.

All dog and cat stuff. There is a very small aisle for basic fish/rodent/flying rodent needs

Very nice and helpful staff, they make the store feel welcoming. The store is always clean.

Love this place, great staff, that's very helpful. Lots of products, always enjoyable.

Staff went out of their way to make sure I had everything I needed for my new puppy.

Love this store would recommend. They are on Balboa and San Frrnando Mission Blvd..

Great place and great services Pretty small but glad to have it around when needed

The is extremely helpful patient and friendly and prives and quality are excellent

Very helpful staff here. They help me find what im looking for, Jen was great.

The staff is super helpful, knowledgeable and very sweet. Thank you, Martin

Their prices are way too high, considering other pets stores like PetSmart.

The description says pet supplies. It only has dog and cat supplies! …

They have great products here just a bit expensive but overall good deal s

Wouldve got 5 if the harnasses for larger dogs had a bigger selection.

They carry the best litter. No odor at all and buckets are refillable

Very helpful in assisting the best they can. Very friendly and polite

They are a friendly staff and always have the best products in stock

Super nice and helpful employee. Decent price on higher-end dog food

Prices are a bit high, but the clerk helped us find a $5 off coupon.

U can find everything u need for ur furry friend employee are polite

Needing some pet supplies they have some great services and prices

Went to buy small harnesses for my dogs. They had no size small.

Small but had what I needed and was the closest location to me.

Very good selection, very good service, not so great prices!

Was my favorite but they closed the store next to my job! .

Fun place to shop for my new puppy! Great customer service.

Small store with less options. Couldn't find what I needed.

Always a pleasure to walk in and be greeted with a smile.

Got what I needed though the prices seemed a little high!

The experience was great. Staff very attentive and nice.

Friendly. Helpful. Big selection for such a small store.

Wow, outstanding service and people who know their stuff

Really nice store and amazing customer service …

Rey helpful people if you have any ? They will help u

Everyone there is awesome great customer service!!!

Great store. Staff is always friendly and helpful.

A little pricey, but they have a great selection.

Cute store. Friendly staff. Small and convenient.

They always have what I need, great store

Love this store. Always nice and helpful.

Fast, friendly curbside pick up is great.

Awesome folks great help love the store

Just like the main branch, but smaller!

My dogs fav store 1lb of treats for 5$

Staff here has great customer service

They always have what my babies like!

Really cool great knowledgeable staff

Great selection and a friendly staff!

Good place to shop for pet supplies!

Every one is friendly and helpful.

Super helpful and friendly staff.

Customer service is always great