Great time during a party with our amazing party host, Janiya. She took great care of all of the kids throughout our party. It was a bit chaotic when we first arrived and one of the managers was definitely not too friendly. But having a great party host made things enjoyable. My son and all of the party guests enjoyed their time. More

Robert and Zorion we're kind and courteous. Awesome customer service skills. I didn't even have to wait to be serviced at the confession stand and the young lady at the bumping cars was amazing. She even cheered my 6yr old on while he attempted to rock wall climb. 10/10. More

I went to urban air for the first time with my kids. My kids absolutely loved it. We will be coming back. The staff is great, especially Murphy and Alisha. Thank you Urban Air for hiring such great staff. Customer service makes such a difference ! More

This place is great! im glad they have these parks in Brooklyn now for the kids, it's clean, and has lots of staff. Good place to let the kids run around till they drop. We are planning on having a Kids Party here and rent one of the rooms More

Booked party for 20 kids on Saturday. Received zero service. Server put French fries and nuggets on the table in the metal tray - the only option to take it was with your hands. No napkins, no plates, no cups, no forks. Had to ask for every

First Responders event was last night and I took my two young kids, less than 4 years old. My kids had fun in the soft play area. They were looking forward to going into the ball pit area but it's restricted to only those doing the obstacle

Definitely would recommend to a friend! I brought my little cousin to check this place out today and she wanted to rock climb but was afraid once we approached it. Janayah, a worker there ensured her that it would be okay and encouraged her

On December 9th, I went to Urban Air Trampoline to celebrate my cousin’s daughter’s birthday. Our party host Bianca was attentive, friendly, honest, and professional. The pizza and nachos were good too. A few of the games I played were cool

My kids had a fantastic time. They really enjoyed all aspects of this location. They spent hours there without being bored. Using the platinum plan was definitely worthwhile and best option for the kids. They loved the bumper cars and rock

This place is such a great idea and such a wonderful space for kids of all ages BUT the staff needs to be a little older. Everyone that works there seems to be extremely young and they seem under enthused to work. The food court area is an

Take my 9 year old boy and cousin to go, the price is not cheap, the place is not very big, can play things not much, 3 children's tickets plus 3 pairs of socks money, a total of $155.08, played almost 4 hours. The sanitation is very good.

It doesn’t matter whether you buy tickets online or get them in person. You still will have to get your wristbands at the front desk. Overall the experience was nice, and well kept. If you have younger children, you will have to accompany

Nice place. Good activities for hours of fun. Went with 10-19 years old all had fun. Go early for sure on weekend so you can get atleast an hour of park time before it gets busy. There's room for improvement for instance adding a separate

Urban Air is an amazing place just go with friends and family and get all your energy out! I would definitely recommend! The prices may not be affordable but still is a great way to unlock new memories! Deluxe Pass, Ultimate Pass, and

Urban air in brooklyn is my children’s favorite place to go to. It’s such a treat for them. But it’s also a great atmosphere and experience for my wife and I. It’s a memorable place the entire family will enjoy. My children can spend all

A wonderful place and so grateful a subway train away in Brooklyn! Celebrated my daughter’s 10th birthday with a few good friends - no party package, just brought them along for a fun time. Lots to do! Got the platinum tickets and didn’t

We took our twins yesterday to celebrate their 4th birthday and they had such a great time they cried when we had to leave. I was a little apprehensive because of the bad reviews saying it was unclean, long line to get in and the workers

I recently visited this trampoline place and had an absolute blast! The variety of trampolines and activities kept me entertained for hours. The staff was friendly especially the gentleman named Robert and attentive, ensuring a safe and

Dope new spot for the kids, enjoyed my time there. They had a ninja warrior set up. Bumper cars, trampoline thing and more. Kids had a blast. Went for a birthday party. We had a room (did pizza, wings, slurpees…etc). Staff were helpful.

I went to this place with some doubts, but I was completely mistaken. It's a bit pricey, not exactly affordable for your average low-income New Yorker. However, if you're looking to give your kids an amazing time, this is definitely the

I purchased my tickets online but I mistakenly assigned the wrong ones to the wrong children- just a heads up if you are buying multiple tiers like me- I did Platinum and under 5 tickets- make sure you see who you are assigning each one

i attended a party with my son and the party host janayah was a pleasure to have she made everyone feel happy. she made everyone one comfortable. She was very helpful with the kids. I definitely go back there and have a party again. More

My son loves it every time and the employees are really kind and helpful above all very professional. It’s Never a waste of time here. The best is when we leave because my son is extremely exhausted and knocks out in the car. More

No complaints about this place. If you go right when it opens it’s calm. The kids love it. Want to shoutout to Adaen. He was so patient and calm with our girls. They were apprehensive of the rock wall but he encouraged them!

Had a great time.Robert is the young man who was working the food court he was very helpful and respectful to me and my grandson. The place is clean and lots of space. Great place I will definitely be returning. More

Wonderful place for birthday celebrations. We had celebrated my daughter’s birthday here. Very polite stuff, they gave my daughter some gifts before we bought the tickets. Very clean trampolines and cafes. More

We came for a birthday party and it was awesome. It is a busy spot. My 6 years old jumped on the trampoline forever. It was so cool. We loved it. It is noisy but without beat clash. We enjoyed the music.

Robert is just an amazing sweetheart. He’s very attentive, he pays attention to deals. It’s my first time at this Urban Air and because of Robert’s great customer service I will definitely be back. More

Went to Urban Air with my son and attended a party. He had a blast and didn't want to go home! Great atmosphere and great service provided by the host, Janayah! We will definitely be returning! More

A really solid trampoline park. Affordable prices, and it has all of the expected attractions, from ball pits, to obstacle courses. Food was subpar even considering the type of establishment. More

The staff are friendly and the environment is super clean, recommended for all ages!!I like it and my kids enjoy it. Thank you for bringing the fun and adventure to our neighborhood!

Janayah alaia and mahrukh was so kind to me. They are extremely helpful and they were so nice. They are awesome. They need a raise on the perfect experience I had with them. More

Attended A party here today with my children. Shout out to the party host Janiya. She was great interacting with all the kids and very hospitable with adults. Truly a pleasure.

Great time! I brought my son (11) and daughter (5) with friends; they all had a blast. Aliaha was super helpful signing us in. We’ll definitely be back :) More

Great place to burn some calories… Large place with lots of activities. Long line to get it but it moved pretty fast. Thinking about my return trip! More

Large space of indoor playhouse for kids. You can walk around inside without a ticket. AC is cool. Kid's birthday parties. More

murphy was a great help on spin zone managing the line and making sure the kids have a great time
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First time we have been to this establishment. The kids just loved it I can note from myself: 1. clean

Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5) I recently visited Urban Air, a play space designed specifically for kids, and I

Robert served us at urbancafe and his service was amazing he was quick and polite. Thank you Robert. More