What a great company! Would Highley recommend. Lots of choice designs and price was great. Customer service was outstanding. I was kept informed about my order even when one item was back ordered. Delivery was fast and reliable I will be back.

Ravi, Riya and the team is very poor at dealing with customers. My order was taken 2 weeks ago confirming that the order will be delivered immediately. A week later when I called Ms. Riya confirmed that they are still waiting for my ordered

If I could award 0 stars I would. I made an online order for sockets totalling over £120. I tried by to add an extra socket to my order over the phone but was told this wasn’t possible and I would have to make a separate online order which

Don't bother with this company if you want anything quickly. Nothing is kept in stock. So stuff can take more than a week to arrive. No updates about part delivery etc. Don't waste your time. Plenty more efficiently run company's out there!

Excellent company. Items needed are of top quality. The price is very competitive and the quality of the items are excellent. I had my items delivered and it was done within 24 hours which was perfect. All questions and queries I had were

I've just placed a order with a delivery to my home adress, when I got the order confirmation email it had a delivery adress to a previous customers house,I phoned straight away but no answer hung up and tried again all in all spent about

Stupidly, in my rush to order some 2 gang sockets I requested the wrong face plate finish. That evening reviewing the order I sent a quick email to West Base Direct’s Customer Service the following morning I got an email telling me that

BEWARE. Been trying to communicate for over 3 weeks now, by the way you wont be able to speak to anyone because phone number is just automated to tell you to email, which they dont reply, returned item with tracking and photo showing

I ordered a Collingwood Floodlight, as it was the cheapest advertised for the model I wanted. I ordered on Wednesday for collection. The email stated collection was after 48 hours. I subsequently checked their Google reviews and was

A great company to deal with and extremely helpful. I asked a few questions, got the right help and answers and my product was promptly delivered and at a competitive price. I now have the product all installed and up and running.

my parcel came late " I ordered 3 lights and 3 boxes , when I opened it up it's 2 lights and 3 boxes. I tried to call to send it back but nobody answers . I'll never use These again . Terrible service from start to finish.

Highly recommend West Base. Ravi was incredibly helpful, communicative and proactive as we were getting our house renovated and he managed a great relationship with our builder which really helped. Great service

Great Service & advice from Ravi and the team. Quick turn around for delivery. Great prices and huge range of products on offer. Will definitely continue to shop with westbase for all electrical goods.

They have some very good prices email them twice over a week ago to give them a very Big order for my house project didn even replied to both emails. What chance have I got getting my goods ?

Don't get fooled by cheap prices. You will never receive the product within the time frame they advertise. I had to follow up several times and finally cancel the order. I placed an order

Drove for miles only to be met by the most unhelpful staff and told that they won’t serve me over the counter because they are very busy. Will never deal with wast base electronics

Paid for express 1-3 day delivery. Item still not arrived 6 days later. Contact number doesn't work on any options. Maybe someone will acknowledge this. Order #20474

Excellent service and vast product selection! We purchased all of our lights, sockets and switches from West Base for our home renovation and couldn't be happier.

We bought electric switch boards as few other items. Ravi was very helpful in guiding us. I would highly recommend the team at West base especially Ravi.

What can I say. They’re slow, dishonourable, poor customer service. Sold a product on their website as being available for delivery in a few days.

5-Star Review for West Base Direct: Exceptional Customer Service! I had a fantastic experience with West Base Direct, thanks to their outstanding

If I could would give zero starts Don’t bother if you need your goods find them somewehere else and buy there don’t look at Westbase.

Great choice. Found everything I needed on the easy to use website. Really pleased with my purchase. Fast delivery. Well packaged.

OUTSTANDING CUSTOMER SERVICE from Ravi & Riya. Both have expertise knowledge in this field, which was very beneficial.

Great products at great prices, shout out to Rav for the excellent customer service. Would definitely recommend !

Order 9pm Monday evening and took the FREE 2-4 days delivery option, received an email Tuesday afternoon

Delivered item matches description. Delivery on time Very good price. Seamless process from end to end.

My seconds order with West Base and would recommend them for a fast and efficient service

Great products look really smart fast delivery and free for reasonable purchase amount

I was advised by a friend to use West Base for all second fix electrical materials.