What can We say except All at West derby funeralcare went above and beyond especially Mark. Our precious baby boy Emilio Jayce passed away during birth at 23+4 on the 9/8/2023. His big brother Jayce passed away at birth on 11/1/2019. We only wished we used west derby funeralcare for Jayces funeral as we did not get the option to bring him home. But west derby funeralcare let us visit Emilio with a open coffin. And Mark brought him home the night before his funeral. We got to spend some time with him. Then the morning of the funeral Mark opened up his coffin so we could give him one last kiss this meant alot. And upsets me that we wasn't given this chance with Jayce. His coffin plaque was beautiful they put his name date he passed and underneath born sleeping. Mark is a credit to funeralcare we thought we would wait a few weeks to get Emilio back. But Mark went above and beyond and actually picked him up from the crematorium the next day and brought him back in his casket to the house personally. Saving us the heartache of having to pick our baby boy up in his casket and placing him in a bag not the way anyone should bring there children home. So we would like to thank Mark from the bottom of our hearts. And to all at West derby funeralcare

The care and understanding we recieved with the loss of my son was unbelievable, everything was explained in detail and we were given options we didnt know about, my sons photos of his lifes journey completley covering his coffin was something we never thought about, all the phone calls just to check we were o k, you all helped us so much , you eased my pain knowing my son was in your care, Thank you Sophie, Joan , Joanne and all at west derby funeral care, Hazel, Nick + Paddy. family of Tony Leech. XXX

Perfection from start to finish can’t praise this company enough so professional Thankyou so so much from the bottom of my heart