Buyer Beware - Bait and Switch: I was looking for a place to get highlights in my hair. There is a salon close to my home. When I stopped in on a Wednesday afternoon, I was told partial highlights would be 95.00 and I made an appointment for that Saturday. When I got home I told my husband I had made an appointment. He asked if it was Bishop’s Salon. He mentioned our neighbor went there and liked the salon. I called Bishop’s and asked how much the cost was to do partial highlights. The woman I spoke with said highlights done by the associate would be $90, or an appointment with the owner would be 140.00 because of her experience. I made an appointment with the associate and I then canceled the first appointment I made with the first Salon. I arrived for my appointment at Bishop’s at 9 and Zaynab took me back right away. She did a nice job and the highlights looked good. As I was checking out, a woman named Frederica, said the total was $150.00. I let her know that when I booked the appointment they quoted me $90.00 with Zaynab or $140.00 with the owner, Mitzi. Frederica told me $90.00 was for color, not partial highlights (although I specifically requested partial highlights when I called to ask the price). I paid it since the work was done and there was no price list in the shop to refer to, only my telephone conversation. When I got home I told my husband about the change it price, we decided to go back and speak with the owner. The girl that checked me out was at the counter and I asked her to explain the $60 price difference again to the two of us. She said it was for color, not highlights. I asked to speak to the owner. When Mitzi came to the counter, I explained that I was quoted $90.00 and that I canceled the appointment with the other Salon because the prices quoted were close. She said: “No one at Bishop’s would have said that.” and asked “Don’t you I think that $140 was a fair price?” I told her she could charge whatever she wanted, but I was quoted $90.00. Mitzi said, “I don’t believe you.” At that point we left the salon, there would have been no point in further discussion since she essentially called me a liar. If they would have quoted me 140.00 for the partial highlights, I would have just kept the appointment at the first salon. Zaynab did a fine job with the highlights of my hair. My complaints are with the price charged vs what i was quoted and secondly the rude way I was treated when discussing the situation with the owner.

All the praise for Jessica Hart is well deserved. She is highly skilled and was very good with my hair. There was one time, however, that I wasn't pleased with it, called ahead same day, and returned that afternoon for her to fix it. Instead of allowing Jessica to work with me (it was not a bad problem, and I'm confident she could've handled it), the salon owner stepped in, started giving Jessica a tutorial on cutting hair, and started chopping. By the time she was through, it was a wreck and far shorter than I wanted. I found another stylist and salon, and my hair -- nearly a year later -- still hasn't fully grown out from the hatchet job I got from the owner of Bishops. Oddly, I have learned that at least one other Bishops client had the same experience. It has taken me this long to find the courage to speak out.

The stylists here are very skilled. Jessica gives an amazing cut and knows her braids, Shannon is great at bobs, Lindsey is the balayage queen, Courtney is amazing at layers, Jeni is a color expert, Melinda is very well rounded, Shelby knows her blow-outs, Jennifer does a great Keratin treatment, Cally is great with kids, and Mitzi has a pixie cut named after her for good reason. Angel and Ryan are new to Bishop’s but I have no doubt that they will prove themselves to be essential to the team. Konrad and Madelene are the glue of Bishop’s and keep the business running smoothly.

I scheduled for a first time appointment with Jennifer a few weeks ago. I have challenging hair. It’s curly, dry, mature & I struggle with frizz. It was even more challenging than usual because I had covid hair meaning it had been months since it had been cut. In all honesty I was anxious. As it turns out there was no need to be anxious at all. Jennifer was professional and personable & she did an awesome job with my hair. Thanks again Jennifer!

First time getting my hair cut here yesterday but I was incredibly impressed. They are so very welcoming and kind. The owner saw me sitting there and went out of her way to introduce herself. My hair stylist Zaynab was incredibly sweet and kind and did an amazing job on my cut. I’m pregnant and had to take a few breaks due to the “morning” sickness I have all day and she and the receptionist were so accommodating. I’ll be coming back for sure!

One of the best salons in all of Tennessee with high quality work and a polite staff. Mitzi Bishop did my hair, she did such a professional and 5 star job that it made me want to come back. I got compliments from my friends all year long on the simple and natural highlights, even thought I usually don’t style my hair. Not only was the work exceptional but the atmosphere was agreeable and you could feel the how smooth everything was going.

New to Nashville and so very thankful to have found Mitzi Bishop and her wonderful salon! Mitzi did a fabulous job “correcting” an unfortunate outcome from an earlier visit to another stylist/salon. I continue to get rave reviews on the great job she did on my hair - I absolutely love the style! I will definitely be putting my hair in her hands going forward. PThank you so much, Mitzi!

Got a haircut here didn't like it because it styled badly then went back got it fixed and then took a pic in the mirror and it was still crooked and does not style well. So I'm assuming the first cut styled badly due to a poor cut. I am not going back. I used to go to Melissa and she was great went to her for over 10 years. Can't say the same about the rest

For most of my life I've just gotten the typical $12 cut at Heads Up, but I had an amazing new experience when I got my first cut at Bishops two months ago. Jessica there showed me how to update my simple and boring men's cut to something more stylish, even for this 57-year-old. The entire staff is super-talented and friendly. Give 'em a try, like I did.

I had my hair done there about 3 months ago, high lights and cut. I live south of the boarder in Alabama, so it was an 1 and 1/2 hours drive!! In my 40- something years I never loved my hair so much! So does my husband! He loves it so much he is making me go back! The 1 1/2 hour drive mind you. Yeah they are that good.

Cally Mae is the only stylist I allow around my hair and my daughters hair! She always listens to everything we want, but somehow makes our hair even better. Her creativity with hair color is also amazing! She also provides the best mens hair cuts you'll find anywhere (cuts my brothers and fathers hair too!)

If I could rate Bishop’s 100 stars, I would. I got a HORRIFIC haircut at another salon. I called Bishop’s on a Saturday afternoon and they squeezed me in within a couple of hours. The owner personally fixed my hair and did an absolute PHENOMENAL job! I will never go anywhere other than Bishop’s. THANK YOU!

I've been going to Shannon for 10 years and followed her from her old salon to Bishop's. I bleach my hair regularly despite my sensitive scalp. Shannon understands this and works proactively to help combat the problem. I wouldn't trust anyone else to cut or color my hair at this point. She's one of a kind.

I was at Bishops Salon for hair and makeup services for my sons wedding last week. I want to say what a great job Zaynab did with both services. Being from out of town I just choose this salon from reviews. Zaynab was so pleasant, professional and talented. She is an asset to this salon!! Mary N.

Lindsey is AMAZING!!! She actually LISTENS to her clients! Not only that....She is an EXPERT at cutting curly/wavy hair!! NO WEDGE HAIR HERE!! This is my NEW go-to hair salon and Lindsey is my NEW go-to stylist! For the first time in MANNNNYYYYYY years, I am actually LOVIN' my hair. THANK YOU!!!

I've been a client of Shannon Jenkins since she started doing hair 12 years ago. She has always, without fail, done an amazing job! She is so talented and versatile with my forever changing cuts and colors! I would recommend Shannon to anyone who wants to look and feel beautiful.

I have been going to Bishop's Salon with Mitzi Bishop for over 15 years and I must say it only gets better with time. My entire family enjoys coming here and she has a team full of wonderful stylists who really take care of their guests. It truly is the treasure of Bellevue.

I needed to have my blonde highlights toned down. ( a misunderstanding at another salon) went here, first time ever, Lindsey fixed my highlights with lowlights and it looks great. Highly recommended this place. Good customer service, great job with my hair. Thank you!!!

Calle has been doing my hair for YEARS, I'd follow her to where ever she calls home. I have long, thick hair and she always makes it look fabulous wether its me going purple & teal or putting me back to normal chestnut brown with low lights. She Rocks!

Shannon has been coloring, hi-lighting and cutting my hair for the past12 years,and she continually does a fantastic job. I am a very picky person with my hair but must say she is a fantastic stylist and would recommend her for any of your hair needs.

Great place. People are very nice and knowledgeable. Young lady (Regan or Rogan *sorry*)did a fantastic job shaping up my shaggy hair. They fit me into a already busy schedule. Very thankful. Highly recommended! Thank you for your service!

Jessica Teitschler did an amazing job, she took a good amount of time making sure she had everything perfect before she was done. She also made me smile in a photo, which I hardly ever do, so props for that. Would highly recommend!

This place is amazing. Everyone who works there is super into it, and they want your hair to be nothing short of perfect. I worked with Shannon to get a perm, and it looks absolutely amazing. 10/10 would recommend you go here!!!

My mom and I have been going to see Jennifer since I was 5 years old, 18 years ago and we couldn't want anyone else! The front desk is very nice and the other stylists are always in a great mood and open for conversation!

Jessica Hart has continually done a fantabulous job on my hair and the personality of the entire salon is unmatchable! I would recommend Jessica Hart to anyone. Her styling, coloring and technique are modern timeless.

I needed a cut and Great Clips was closed so I went to this salon. My goodness I got the best cut in my male life. I wake up and my hair is perfect. The staff and the products that they offer are perfect. Thanks

This place really messed me up. I had something good going at first and then we stopped so i thought it was done but no she kept going to cut it way way to short looks bad + destroyed my confidence.

I go exclusively to buy aveda products and Konrad always makes me feel like a regular client. He takes care of my points and is just a fantastic service pro. Thank you for serving all of Bellevue!

THEY ARE THE BEST! I have gone to several different salons and none compare. I have had multiple services over the years done at Bishops and EVERY time I am highly satisfied.

This place is AMAZING! The girls are super friendly and nice!! I came out of state for my wedding and got my hair and makeup done and it was beautiful. Exactly what I wanted!

It's so hard sometimes to find someone to cut curly hair Jennifer did a wonderful job cutting and styling my hair. Staff is great very welcoming atmosphere.

Friendly, often fun, professional atmosphere. Mitzi is a genius with haircuts, highlights, every service she has provided for me. Skilled and talented lady.

Beautiful salon with a great relaxing atmosphere. The reception staff is always smiling and friendly and look forward to going back soon.

I LOVE being Jessica Hart's client!! She makes me feel fabulous and when I come out of Bishop's I look it too! Highly recommend her!!!

Jennie dors a great job Have been coming here for 4 years since I moved to Nashville. Always on time and staff are all very friendly

love going here. Everyone is so nice and great cutting hair. Worth the couple bucks extra to not have to go to those franchises.

This was the worst haircut i have ever had the hair cutter did not listen to me in the slightest bit and ruined my hair.

The manicurist, Teri, does an excellent job. I always get compliments on my nails, even from casual acquaintances !!

I love having my hair done and this is the best place to have it done. Color is great and cut is always wonderful.

Excellence is the standard at Bishop's Salon and that standard is evident with every haircut. A great salon!

Angel was amazing! I had a full color and a hair cut and he was the best! Will definitely be returning!

So happy I found Zaynab. She is such an artist with hair, and so bubbly. The whole staff is welcoming.

It's tucked away in the beautiful Bellevue community. I got a pedicure from the lovely Terri!

Loved Jessica at Bishops. I’m sad I had to move away from the best stylist I’ve ever had!

I've never had a bad experience here. Will continue to go whenever I'm in town.

Jessica & Kibby are consistently great!! The staff are gracious and helpful!!

Love the hospitality and the work that they do! Especially Jessica!

Zainab is so sweet and good at what she does, highly recommend!!

Lane always does a great job giving me a great haircut.

Everyone is just as nice as can be. Highly recommend!

Jessica Hart is the best!!! My hair looks amazing!!!

I love getting my hair done here! Highly recommend!

Jessica Hart is the BEST stylist

Love Bishops! MITZI is the bomb!

Very professional and courteous

Outstanding haircut and staff!

Love the salon and the girls

Jeni is the best.

Love my Jenny

Terrific