Chase Bank

45 reviews

3721 S East St, Indianapolis, IN 46227

locator.chase.com

+18774148829

About

Chase Bank is a Bank located at 3721 S East St, Indianapolis, IN 46227. It has received 45 reviews with an average rating of 3.7 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-2PM
ThursdayClosed
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Chase Bank: 3721 S East St, Indianapolis, IN 46227

  • Chase Bank has 3.7 stars from 45 reviews

  • Bank

  • "Outside atm never accepts cash"

    "Just went to get something notarized"

    "Stopped by to cash a check and was initially ignored"

    "Waited 10 min at the window on my turn in the drive through for them to give me a different amount than I verbally asked for and my withdrawal slip asked for; you know, instead of clarifying if they didn't know they just guessed whatever "

    "Worst bank i have ever worked with as a business"

Reviews

  • Elizabeth Francis

Outside atm never accepts cash. Atm was put in without water prevention, corporate cutting corners. Would be nice if this bank had working atms since it's in the only one within a few miles of the others. Closest one is downtown where some homeless people wait in the alley. Chase do better.

  • J Saunders

Just went to get something notarized. The notary was in a meeting with one other staff member in the glass walled office. I was told to wait 15 minutes. 30 minutes later after still not being seen I left. Maybe they were talking about how to improve their customer service reviews

  • N Shuford

Stopped by to cash a check and was initially ignored. Then upon getting someone's attention I was helped by being talked to in a irritated manner. I have used an online bank for fifteen years and haven't had to walk into a bank in at least

  • Tiffany Brown

Waited 10 min at the window on my turn in the drive through for them to give me a different amount than I verbally asked for and my withdrawal slip asked for; you know, instead of clarifying if they didn't know they just guessed whatever

  • Michael Dunkel

Worst bank i have ever worked with as a business. They do not care about expediting business transactions. You can wait 20-30 min to get to the front of the line then wait another 5-10 for the ""business only" window. The bankers who run

  • Dr. Aaron Campbell

I’ve had awesome service here. Nick is the man! I do all my banking with chase at this branch now because of how helpful Nick is. He has setup and/or helped with managing a few different business accounts for me and several personal

  • Jessie

Customer service isn’t that great as well as they don’t ask questions when doing a business deposit/transaction just typically assume what you want then get an attitude about it. Never fails with this location

  • Vapingwithtwisted 420

Unfortunately they removed the atm making it much more inconvenient to be a customer not sure how much longer they will be with out a atm but the lines are always long but the employees were very helpful

  • Chereka Womble

Although the atms were not dispensing money the ability to transition money from one account to another at the ATM was available and that was a great service for when you can't use your phone to do it

  • E. Marie

Nick is awesome!!! He opened an account for me and notarized a document I needed to send for my po box. No wait time and I was in and out in about 15 minutes!!!

  • Kellie Smith

Chase Bank has been Great the employees are always nice and helpful if you need assistance I have nothing bad to say banking with Chase Bank is my first choice.

  • Tabetha McCleery

Didn’t realize we needed an appointment to be put onto someone else’s account but the manager was kind enough to squeeze us in!

  • Burgundi Dover

Nick is wonderful!! He was super helpful and very knowledgeable! I recommend seeing him if you’re looking to open an account.

  • Kyle Wiening

Very helpful and professional with getting account squared away very glad to be using Chase

  • Jason Hoffman

Well managed branch, and great service from April! Very nice customer experience.

  • Here is a human

Sydney was such a big help, and she was very patient with my speech impediment.

  • Lian Kung

They need to hire more bankers very poor services.

  • Citlaly M.

You're probably better off going to PNC

  • Bo Bo

No public restrooms at all, so wrong

  • Enrico Benz

Germany habibi Germany is the best

  • Joe Fall

Awesome customer service

  • Annette Ibarra

Atm never works. …

  • Tonja Hey

Nice helpful tellers.☺

  • Michael Fondren

Good customer service

  • Aidyn Owens

I love chase bank

  • joe schoenle

Just got robbed

  • Kalie Jackson

Rude service

  • Ellen Coffey
  • Karen Henderson
  • Elias Nolasco

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