Our fourth major basement flood in three months - we couldn’t believe it. We were numb and emotionless when we discovered our hot water tank had drained all of its water in our basement, that was JUST repaired last week from the last flood. We contacted Hermes Plumbing to replace our hot water tank with a new one. Hermes was so compassionate and understanding to our story and immediately we felt that we were in good hands. He asked us to email him photos of the existing tank and pipes so that he could determine the supplies needed and repair costs. He said he could come the late the next day to make repairs. The next day rolls around and Hermes and his Team arrive early and gets to work immediately. They removed the old tank and installed the sparkling new hot water tank with ease and confidence. They cleaned up after themselves and took all the old materials away. Hermes even had a moment to have a look at our leaky toilet and provide advice on how to repair it. Our funds were already depleted from the repairs for our other floods, and we were pleased to hear about the variety of payment options that could work for us. Overall, we were impressed with Hermes professionalism, timeliness, compassion, knowledge and cleanliness. We will continue to contact Hermes Plumbing for any of our plumbing needs and will also recommend him to everyone we know.

I recently had Hermes Plumbing install a 4-piece acrylic shower surround in a basement bathroom. I had previously gutted the bathroom but there were a couple of challenges with the project. The drain did not line up with the new shower pan and the original framing was poorly done. The crew arrived on time and were on the job for about 4 hrs. They had to reposition the drain (drill mortar), remove some framing, and install a new drain and shower hardware (supplied). They also installed three shutoff valves for future sink/vanity and toilet. The cost was very reasonable but even more important, the quality of the work appears top notch. I wanted a plumber for this (as opposed to a renovation specialist who may or may not be an actual plumber) and finding one who installs surrounds was not an easy task (thanks to Mindy at Riteway Plumbing Shop for referring me to Hermes). I will be calling Hermes once I’m ready for vanity / toilet install and for all my future plumbing needs.

I am writing this review to express my appreciation for Hermes, the owner of Hermes Plumbing, and his exceptional integrity, honesty, and genuine interest in helping people through his plumbing services. His commitment to providing high-quality work and unwavering dedication to customer satisfaction have truly left a lasting impression on me seeing the work he and his team does. His expertise in Poly B, plumbing, toilets and attention to detail is top notch! It is evident that he goes above and beyond to ensure that his customers' needs are met and their expectations exceeded. Overall, Hermes, I am genuinely impressed by your integrity, honesty, and genuine interest in helping people, invaluable advice on toilets and plumbing, and consistently high service level have set you apart as a plumbing professional of the highest caliber. I have no hesitation in recommending Hermes Plumbing to anyone in need of plumbing service. Thank you for being a great resource, Hermes!

Hermes Plumbing and Heating Service Ltd has been my plumber of choice since 2018 and I recommend their services to all my friends and family as well. 5 years ago, my new bathroom which included a new stand up shower, new sink and new toilet was installed by Hermes. It was on my Facebook memories so that’s spurred this review. What I think is even more important, is 5 years later, it has never had a leak or any issue whatsoever and the craftsmanship and quality of work has stood the test of time. He’s also fixed our toilet in our rental unit in a timely and efficient manner and his team is there to coordinate projects and the communication is top notch. Hermes and his team went to fix my grandma’s leaky outdoor faucet and my grandma was so impressed with their timeliness, friendliness and quickness in getting the job done. Thank you for being a trusted company that’s always there to help.

We used Hermes Plumbing to do a full PolyB replacement throughout our entire house. We had another company in to do a quote and Hermes came in at $4000 less and quoted half the time to complete the job (2 days vs 4-5 days). From the first site visit, we were given a very realistic idea of what to expect with the repairs. Hermes was extremely thorough with explaining how they would replace the lines. Everybody involved in the job was professional and courteous. The job was completed on time, we received constant communication throughout, and we were provided a variety of options on what to do for some of the trickier areas. The plumbing lines in our furnace room are organized and look significantly better than they did before. We are extremely happy with all of the work that was completed! We have a few renovations to complete and we will definitely be calling Hermes back for them.

Firstly, the work was fine. I work in a trade and was expecting to pay when done but not how they work. "Shop will send an invoice in a few days." Guess will wait. Over week later, I phoned as a few days had passed. The price was reasonable. Now I find out, if I pay by Costco CIBC Mastercard, there is a surcharge. They want an e-transfer. I cannot easily drive to shop with cash as nobody is there typically. So I set up the online banking to do the transfer as cheaper than using my card. Time expensive for me. Not saying do not use. I am saying heads up as payment is awkward or pricey unless you know you need to pay online. Meh, the invoice had no interest rates for late payment so there is that. Edit: Bumped to 4 stars. I could have stayed at home to pay. Also time expensive. If you have cheques, you are good to go.

Recently used Hermes Plumbing and Heating for a basement renovation project. Quality workmanship, superb knowledge and amazing employees! Price was very reasonable for the work they did. I had another company in before and was not impressed, when Hermes and his crew left my house, my wife and I couldn't have been happier. They installed a new shower base, new HWT in a new location, hot/cold frost free hose bib on the exterior, roughed in a wet bar, re-routed a bunch of water lines and fixed our rocking toilet that we've been dealing with for years. All that in a days work! He had 3 very professional and courteous employees show up on time and work until the job was done. Don't make the same mistake I did and look for the cheapest price... call Hermes and get it done right the first time!

Hermes plumbing was excellent! Very professional from initial assessment and quote all the way through the replacement of the poly-B piping I had. Very clear communication. Quoted price matched the actual price of the job. Very thorough at bringing my house's plumbing up to code! Job was completed ahead of schedule. The staff were very friendly and had excellent integrity! (I could go on!!) As a new homeowner to the area i found it extremely helpful as Hermes went above and beyond to help me connect with additional contractors that I needed to help get my house up and running! Bottom line. I was extremely happy with the job Hermes plumbing did from start to finish and would recommend them to any with in need of a Poly-B piping replacement.

I liked how my initial contact with Iris at Hermes plumbing was about diagnosing the issue and sending pictures/videos of what was going on so that she new what to send the plumber with and how long they could anticipate being here. Everything felt very efficient and convenient for me. The plumber arrived and was friendly and had a nice sense of humour and came on my house tour of plumbing issues and then just fixed them one by one. I was also shocked by what felt like a VERY reasonable price for a couple hours of work and a few new parts. Hermes was recommended to be a work colleague and I have already recommended them to two other family members. A++ experience all around.

AG Property Services highly recommends Hermes Fuentes of Hermes Plumbing & Heating Service for all your residential plumbing needs. We currently manage a portfolio of 100+ properties in Edmonton, and Hermes is always our first call when our units require plumbing repairs and/or maintenance. What I like most about Hermes is how quick he is to respond to our calls, and his ability to troubleshoot issues over the phone with me when needed. I have received compliments from many tenants about his professionalism, and how clean he leaves the job site. If you are looking for an honest and fairly priced plumber, I highly recommend you give Hermes a call!

Just before Christmas, we noticed a leak coming from our hot water tank. Though not critical, we thought it best to seek the advice of a professional. I contacted Hermes and he was very quick to respond. He asked for some pictures and some details to provide some solid advice. We weren’t sure if this was an emergency that was going to fail outright and cause a flood or something that was able to wait. Hermes scheduled his team to come shortly thereafter. They were efficient, experienced and very reasonably priced. I cannot recommend Hermes Plumbing enough. They have earned a client for life. Thank you Hermes to you and your team.

Hermes Plumbing was recommended to us by our neighbors and I was SO glad they did! From the time I first called, to getting the invoice, they were wonderful! The woman on the phone was so kind, professional, efficient and helpful. Excellent communication! I was surprised with how quickly they were able to get out to my home and did really quality work at an efficient pace. I got a very clear invoice with everything broken down and I was actually amazed at how reasonably priced they were. I will use them again if need be and highly recommend to anyone in need of plumbing services.

Hermes was AMAZING! He was recommended to me by my realtor and did not disappoint. When I called Hermes to explain my situation about my kitchen faucet leaking while in the process of selling my home, he was very understanding and came to my house on a long weekend at no additional charge. Hermes is very professional, friendly and willing to answer any questions I had. Hermes also came way under what other plumbers quoted me for the same work. Hermes warrants his work which is also great! I am happy with the new kitchen faucet and I am sure the new homeowners will be as well.

I own a rental property and my tenants were concerned about a possible leak in their kitchen. I called Hermes Plumbing to help me troubleshoot this and they were able to accommodate me the very next morning! Hermes completed a thorough, non-invasive check of the suite and could not find any signs of an active leak. On top of that, he didn’t charge for his time spent troubleshooting, which was very kind and unexpected. Both my tenants and I are keeping an eye on the situation, and would gladly hire Hermes again for any plumbing related work. Thanks Hermes!

I have used Hermes Plumbing & Heating services a few times now. First was replacing my original furnace humidifier, then fixing a running toilet, next was installing a new bathtub & toilet for my main floor bathroom reno. Lastly was fixing my faulty on-demand hot water system. All services were completed with exceptional service. Their scheduling is flexible to suit our needs and their prices are competitive. I mostly continue to chose Hermes because he has the knowledge and integrity that gives me peace-of-mind. I highly recommend!

We needed our water heater replaced quickly as it died on us and having a house full of kids we needed switched out that day! A friend had recommended Hermes plumbing so I gave him a call and within the hour he was at my doorstep. He assessed the situation and gave me his price, that afternoon he diligently worked hard and got the job done, by the evening the kids were enjoying their warm baths.Thanks Hermes! I highly recommend Hermes if you appreciate friendly and professional work!!!

Definitely recommend without a doubt!! I called Hermes Plumbing Saturday morning because my shower would not shut off, the handle was broken and the only way to get the water off was to turn off the water to the whole house!! Now I have 2 cats, 2 dogs and kids - having the water off for more than a hour is just not an option! Hermes was able to come within 30 min, do the repair in 10 min and now works better than ever!!! Very professional, polite, easy and trustworthy!

I was very impressed with the service and quality of work done by Hermes Plumbing. I had a leaking sink and two toilets that were giving me trouble. They were able to repair everything and go beyond my expectations, by not just fixing the problem but replacing other things that would have had them back a couple months down the road. I will be using Hermes for all my plumbing needs and recommend them to anyone who is looking for a plumber.

I have been using Hermes Plumbing and Heating for the last two years and have had him and his crews complete everything from bathroom remodels to kitchen sink connections. As a renovation contractor myself, it is extremely important for me to align with trades who perform quality work at a fair price and can adhere to the discussed schedule. Hermes Plumbing and Heating has never let me down and will continue to be my plumber of choice.

I recently had the pleasure of working again with Hermes and his Team for a plumbing issue in my home, and I must say, I was thoroughly impressed with their service. From the moment I called, their team was prompt, professional, and courteous. Most importantly, the repairs were successful and my plumbing issue was resolved and I would not hesitate to recommend them to anyone in need of plumbing services.

I had Hermes do work for my kitchen renovation and also installed shutoff valves in my condo. They were courteous, professional and communicated clearly. I appreciated that they inquired about another plumbing issue to see if I wanted it fixed while they were here. I also like that they had an apprentice who is a young woman. I would not hesitate to use this company again.

I called Hermes for an emergency hot water tank replacement. He Was able to have the tank switched out and replaced within 24 hours of me calling him. He does amazing work, is very punctual, and very clear at communicating the work he completed! I will be using him exclusively for all of my plumbing and heating needs. Highly recommend using him for all of your services.

These guys rock, you call, boom, they are at you door , product in hand, no hour long parts runs nothing, just super friendly, super professional, and great quality of work, they will be my forever plumbers now. Quality work speaks for itself , honest and reliable, couldnt be happier (now that I am showered anyways lol) thanks everyone at Hermes, you did me right !

We had very good service with Hermes Plumbing. The repair person (Horris) was very professional. Told him he didn't have to talk his boots/shoes off but he did anyway. He had 2 repairs to do, one joint leak in a ceiling and two a new value on a toilet. I found the finished work complete clean and so help full that the jobs were done efficiently. We thank Hermes.

They couldn’t personally help me today with my plumbing emergency, but they went over and above to find me a plumber who was available today! I appreciate businesses like this, and will definitely be calling back with my next plumbing needs! Thank you again, truly awesome customer service in a day and age where that seems to be all but gone. Highly recommend!

Helped me troubleshoot an issue with my toilet over the phone, rather than taking advantage (as a lot of other companies would ie charge for a service call and then God knows what the bill is after that). Directed me to the appropriate fix and even followed up with me. Super helpful and professional. Will bring them my business in the future.

Yet another 5 star rating! Hermes added a basement bathroom in my 60+ year old house and was terrific right from the concrete work to the test run of the fixtures. I found his pricing reasonable and he went over and above my expectations. He will definitely be my go to plumber and I would recommend him to anyone. Thanks Hermes!

Hello. My name is David McCoy. I highly recommend Hermes. Their customer service, craftsmanship, and professionalism doesnt just meet the standard but is the standard. Feel free to contact me at [email protected] and I will gladly tell you about my wonderful experiences with this company. Thank-you. Have a great day.

Hermes sent a 2 man crew to re-do the washer drain line and include a laundry sink, along with revising the supply lines to both. The work was completed on time as promised. The crew were respectful and polite and knowledgeable. They cleaned up after themselves. Highly recommended and wouldn't hesitate to use them again.

I was referred to Hermes from another local plumbing company when they couldn't fit us in quick enough. Hermes responded quickly to my email, reached out by phone/text to come up with a game plan within a few days. Installation was seamless and they cleaned up well. Pricing is competitive, and service is outstanding.

Amazing service and great communication - Highly recommended! I've had a couple issues with my furnace and Hermes was very quick to respond and was very helpful over the phone in trying to diagnose the problem before he came out. Very open, honest and does great work, I wouldn't call another company!

Hermes plumbing is top notch plumbing services. From large scale plumbing projects, to diagnosing minor problems or repairs. They are always willing to help. Professional, polite and courteous are only a few ways to describe your experience with them. Highly recommended on all your plumbing needs.

Had an issue with our tub & shower faucet. Called Hermes Plumbing which set up a time frame to repair my problem. They arrived within the time frame they said they would and got the repair done. Excellent work, good customer service. I'm a happy customer! Thank you, Hermes Plumbing & Heating.

Hermes was amazing to deal with! Fantastic customer service!! Answered all my questions and most importantly answered his phone anytime I called!! Shows up when he says he will be there and did a very good job!! I would highly recommend Hermes for anyone looking for plumbing!! Thanks Hermes!!

Hermes is the best! My furnace broke down and he came out the same day to get it working again. Friendly and super-high quality work. He even went out of his way and got me money back from the manufacturer for a faulty part. Highly recommend Hermes for any plumbing or heating issues.

Hermes was able to help me within 24 hours after a plumbing mishap, They also fixed a number of small leaking issues. The plumber discussed options of the work involved, received approval from me, then explained the completed work. I would use Hermes Plumbing and Heating again.

Excellent experience with the folks who came in to replace some hardware for my shower! Fixed my water pressure issue, installed a showerhead I provided and a new faucet. Only took a couple hours, and cleaned up when they were done. Highly recommend using their services!

Hermes installed two faucets for us and when the furnace stopped working he got it working right away. He was very professional, meticulous and let us know what was going on and why. His prices were fair. I highly recommend calling Hermes Plumbing and Heating Service.

Had a leaking water heating tank, they got the replacement in within a couple days of contact, came in this morning and within just under two hours it was done! Would definitely recommend them to anyone needing a plumber, their prices are also incredibly good.

Hermes has a great team of creative problem-solvers for any plumbing needs. I have been badly ripped off in the past by amateurs posing as 'Gentlemen Plumbers,' but Hermes has now helped me out with great skill twice, so they are very highly recommended!

Our shower suddenly broke and we couldn't stop the water from flowing, so we had to shut off the water for the whole house. I called Hermes and he was there in a few hours and replaced the cartridge. Fast, efficient and quality work. Thanks Hermes

Called Hermes Plumbing on two separate occasions and both times they showed up and had the issues fixed in no time. Great people, quick and good work. Explained everything to me and told me what to look for. Thanks guys keep up the good work

I have nothing but goods to say about my experience with Hermes plumbing. Thank you Hermes, Allen & Sarah. I so appreciated the attention to detail. I also appreciate that they didn't hesitate to answer my questions throughout the job.

Hermes has done multiple jobs for me and each time the team has been outstanding. No matter how big or small the job is, the service is exceptional and professional. I thank Hermes for helping me achieve my renovation goals.

They showed up on time and were very helpful. They provided honest advice on what needed to be done and what wasn't worth doing. They have been out to my house a few times now for installation, service, and maintenance.

Hermes really takes pride in his work. You will not be dissapointed. I have used Hermes Plumbing multiple times for washroom fix-ups and plumbing additions. I was always satisfied and will continue to use his services.

The work performed by Horis was excellent. Hermes Plumbing was responsive and did a follow-up after the project was completed. This company demonstrates care for their customer(s) and is very professional. Henry Parker

Hermes does an amazing job! He has installed faucets, toilets and our dishwasher. He is definitely our "go to" plumber. He is punctual, honest and hard working and it is evident in his work. I highly recommend Hermes.

Huge shout out to Hermes Plumbing for saving us from a plumbing disaster. Horace came out first thing this morning and spent the time it took to troubleshoot and fix the issue. So thankful for the great service!

Hermes sent a two person crew to do the work. They were knowledgeable and polite. They cleaned up well and removed all the old parts. I would definitely recommend Hermes as I already have done. Very punctual.

Called Hermes with hot water tank issues and he showed up with no hesitation. Professional, experienced and more then fair pricing. Highly recommend anyone giving him a try. Couldn’t ask for a better service.

Would definitely recommend Hermes Plumbing & Heating !! Especially Horus ! He fixed our sink quickly, he was friendly and he even cleaned up whatever messes he made!! would recommend! Thank you!! …

Have used Hermes for years for all my residential plumbing and heating work. Always professional, friendly and affordable. Whatever problem I have is diagnosed and fixed quickly. Would highly recommend.

Horus was prompt, professional and thorough. He was polite and patient when responding to inquiries. In addition, he navigated through troubleshooting, effectively. I highly recommend Hermes Plumbing!

Hermes is our go to for all plumbing and heating problems. He’s quick to respond, reliable, priced well and very professional. We use Hermes for all our properties and highly recommend him.

Great team all around! Had an issue with my hose bib and Hermes was able to get it up and running (and fixed) in such a timely manner! Would highly recommend for all your plumbing needs!

Hermes might be top 5 nicest guys in Edmonton. Thanks for the help fella!! Quick, effortless, trustworthy or only some of the traits to describe this company and your personality. Cheers

Our leaking outside taps were replaced. They're updated and were fixed perfectly! No mess. Hermes was very professional, knowledgable, quiet, and clean. Five stars!

Highly recommend, great family owned honest business. Work was done fast, yet high quality work for a great price. Friendly and courteous staff, will use again.

I would definitely recommend Hermes Plumbing any day, he is very professional and knowledgeable. It is nice to know that you have someone reliable to go to :)

Hermes plumbing did a shower install for us. Hermes and Sara worked very well and kept me informed of what was happening. I would recommend them anytime.

Went the extra mile to make sure my repair was covered by manufacturer warranty. Nice to see a Family Business that cares about the quality work they do.

Great service from Hermes and especially Sarah who was very professional and did the job very well. Highly recommend Hermes for your plumbing needs.

Hermes is a quality plumbing company, good service very responsive. They are take care and what they do. I would recommend them to anybody.

Hermes is very friendly and professional, and his pricing is very reasonable. He does excellent work and I highly recommend him. Great guy!

Came and changed my sump pump at 1am was super friendly and was done in less than half hour saved me from bailing water all night.

Great service. Had a leaking shower, came in short notice and fixed it for a reasonable price. Would use again. Five stars.

Shout out to Hermes Plumbing ! They came quickly and fixed my error. Horris was awesome, clean and efficient. Thank you !

Excellent communication before, during and after service. Professional company. I felt 100% confident in their services.

They got me in right away to replace my sump pump. The staff were very friendly! Would recommend =)

The guy did awesome work. His soldering quality was top notch. Plan on hiring them again.

Had them replace my hot water tank. Techs were polite and did great work. Would use again

Fast, friendly, professional, and knowledgeable! I definitely recommend Hermes!

Fast and efficient service! Very friendly and great to work with.

Best plumbers I’ve ever had the pleasure of working with …

Great service and knowledgeable.