Onward Roofing

66 reviews

5758 Balcones Dr UNIT 205, Austin, TX 78731

www.onwardroofing.com

+15126430087

About

Onward Roofing is a Roofing contractor located at 5758 Balcones Dr UNIT 205, Austin, TX 78731. It has received 66 reviews with an average rating of 5.0 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Onward Roofing: 5758 Balcones Dr UNIT 205, Austin, TX 78731

  • Onward Roofing has 5.0 stars from 66 reviews

  • Roofing contractor

  • "After the hailstorm last year my entire neighborhood seemed to need a new roof"

    "I posted in a Facebook group looking for someone or a business to come sweep my yard with a large magnet or metal detector because my GSD had gotten a nail impaled in her paw pad and was at the vet having it removed"

    "After a hail storm and noticing a roof leak, we called Onward Roofing to come and give us an estimate"

    "Remarkable service from Byron and Mike! Onward Roofing was recommended to us by a neighbor and we are so glad we made the call"

    "As a retired home inspector I have a lot of experience with roofing detail"

Reviews

  • Jason Grasty

After the hailstorm last year my entire neighborhood seemed to need a new roof. As such we had so many roofers come by, I lost count. I spoke with many of them and did my best to ask the right questions along the way, as I'd never dealt with anything like this. Most of them were extremely unprofessional and the others never followed up on anything. Jeff with Onward Roofing was a welcome departure from the other roofers as he was friendly and more importantly very informative, walking me through the entire process, and making sure I knew all the steps involved from beginning to end (including dealing with the insurance company). With such demand as a result of the storm, shingle inventory was extremely tight, but Jeff and the team got exactly what I wanted without any delay. To top it off, the owner himself stopped by to check on me and see that everything was on schedule. The install was quick and clean and finished in one day. Jeff even magnetically swept the yard twice for nails and debris after installation as I told him I have two young kids that like to play out back. Hopefully another storm doesn't come through, but if it does, I know Jeff and Onward Roofing are my first call. Thanks for a great job and a great roof.

  • Missy H

I posted in a Facebook group looking for someone or a business to come sweep my yard with a large magnet or metal detector because my GSD had gotten a nail impaled in her paw pad and was at the vet having it removed. I wanted to make sure there were no more in my yard and wasn't sure if there was a company that did that kind of service. Several men responded telling me I could do it myself for cheaper but I physically cannot due to my health. Byron immediately responded and offered his services free of charge. I was blown away by his compassion. He was so kind and professional and even when I tried to give him/his company compensation, he refused again. This is a company you can trust to take care of you and your roof if they go out of their way to help someone in need in the community. Thank you again, Byron!

  • Kim Klataske

After a hail storm and noticing a roof leak, we called Onward Roofing to come and give us an estimate. Will checked it out, gave us a very competitive estimate, and then started the process with our insurance company. He then waited for hours for the insurance adjuster at our house with no complaints, and negotiated a great settlement amount with our insurance company. We were clueless in this process, and his expertise was invaluable. He then was very patient with us as we evaluated his samples and decided on a color. Once we did, he fit us in his schedule very quickly, and his crew did a great job on installation, including some repairs to the structure that we needed. We now have a beautiful new roof and couldn't be happier!

  • Jackie Banks

Remarkable service from Byron and Mike! Onward Roofing was recommended to us by a neighbor and we are so glad we made the call. Byron was very informative during the consultation and answered all of our questions. He came back to do a walk through with the insurance adjuster and oversaw our project from start to finish. Mike tackled our insurance claim and was available/quick to respond to any questions that came up. Supplies were delivered and the crew was here to work as scheduled. They did a fantastic job! Thank you Onward Roofing for a hassle free/quick turn-around project! And a BIG thanks to Byron for making it feel like we were doing business with a friend!

  • Paul Wingert

As a retired home inspector I have a lot of experience with roofing detail. So when I needed a new roof there were many questions I needed answers on before proceeding. Onward Roofing took the time to be sure all my questions were answered and they provided me with the custom solution I was looking for. Also Onward Roofing got my roof done in one day with terrific detail while a neighbors home of similar size took another contractor over three days! Will is very easy to work with and does a great job getting the most from your insurance adjuster. Whether you want to upgrade an aging roof or have a hail claim, I highly recommend Onward Roofing.

  • Laura CS

When our house was on the market, a buyer's inspector claimed our roof was "full of holes and water damage," which we knew was untrue. We called Onward, and they had an expert roof inspector at our home before the end of the day, as time was of the essence in the negotiation. He was thorough, professional, and honest, and took video showing everything was to code and water-tight, despite the age of the roof. He offered a very reasonable estimate for a new roof, which we passed along to the buyers. Very impressed with this company.

  • Marsha Mathis

Onward Roofing are professional, efficient, and comprehensive in working with the insurance company and client. They communicated clearly and often throughout the entire process. They replaced the roof with high quality shingles and provided a transferable warranty. I highly recommend them for their expertise and ease of working relationship. Part of my decision was also based on they’re a local company; meaning if I need them, they’re here and not a company traveling the nation chasing hail storm damage.

  • Jay Cullender

We hired Onward Roofing to replace our roof after a hail storm earlier this year (2023). They did great work and ensured that we were satisfied. Rich did a fantastic job of communicating timelines and was very responsive any time we texted or called. He was also absolutely invaluable in working with our insurance company to make sure that there were no drops in quality between what we had and what was approved as replacement. Will definitely return to Onward Roofing for any issues in the future.

  • Tom Small

Needing a new roof, I contacted Will at Onward Roofing and was very pleased with the process. He worked with me and my insurance company and explained the process as we went along. Will and his crew always showed up when they said they would and on time. The new roof looks great! After installing the new roof, Onward continued to work with me and the insurance company till the process was complete. Thanks for the great job and experience.

  • Alissa Gibson

We have a food trailer here in Austin and the roof would always leak nonstop during any kinda of rain. It was extremely frustrating and difficult to deal with. We were fortunate enough to have Onward Roofing take on the task of fixing our persistent problem. Once completed not a single drop of water, even during some of the most crazy storms!! They’re the best! We truly couldn’t thank them enough!!

  • Monica Garcia

I contacted Onward to repair a hole in my 2009 roof that was leaking into the garage. Rich Hoff came out and inspected my roof, and besides telling me how the hole needed to be repaired, he let me know that the valleys between sections of roof had shingles that were loosening. He recommended replacement. I had the repairs done as recommended and now have a roof that should last several more years.

  • Jenny Booth

I cannot reccommend Onward Roofing highly enough. Pete was helpful, communicative, thorough and kind. He came to me as a referral from a friend and I’m so very grateful. Home repairs tend to stress me out, but Pete and his crew made roof replacement an easy process. Mike followed up and helped me understand the insurance portion. They’re good guys and totally deserve your business.

  • Samantha Young

I recently hired Onward Roofing to complete a roof replacement. From start to finish they were professional and delivered great customer service. They placed a gorgeous roof on my home and cleaned up after themselves. They paid attention to detail and made all my vents and other pipes match the new roof color. I would recommend them to anyone who wants an excellent roofer.

  • Tina Brown

Rich is absolutely fabulous. I have had two roof inspections by him after big hail storms. He has been nothing but fantastic including his promptness, thoroughly inspecting our roof, and being professional with integrity by not replacing a roof when it is not needed. He gives me great peace of mind and I would highly recommend him to anybody that needs a roof.

  • Mike Malesic

Will and his Team were great to work with. They started and finished on the times that were communicated to us on the front end. They did a great job of cleaning up the yard before they left so that all the nails were removed as we have 3 kids that use the yard often. Overall it was a great experience for our family. We would use Onward Roofing again.

  • Randy Waldrep

Onward Roofing has worked on my personal roof and several of my clients roofs. Will Atterbury is on time and brings a lot's of knowledge/ladder with him. He works well with insurance adjusters to get you the best deal. His co-workers do a good job protecting items around the house and picking up all materials when finish. My go to roofing company.

  • Landrum Counseling & Consulting PLLC

Mike and Will are professional and experienced in their work. We have had them replace a roof an our home and a rental. They even went out to a house to check the work done by another company, after we purchased it. They worked closely with us and the insurance adjuster and are super helpful with the process. Give Onward Roofing a call for sure.

  • David Watson

Will and Onward Roofing has been easy to deal with and able to pivot with ease. Our original project was an overlay with rubber, but we decided to go with a seamed metal roof instead and the bid for the new roof came back quickly. Onward Roofing does what it takes to satisfy the customer and get the job done right.

  • Julia Kevon

We were thrilled with Onward Roofing from start to finish. They were subject matter experts on working with insurance adjusters and all things roof. Rich was knowledgeable and kind and went over and beyond to walk us through the financial aspect of replacing our roof. We’ve already recommended them to neighbors!

  • Ryan Leer

Rich and the team at Onward were exceptional. Working with insurance can be a hassle, but Rich explained everything and walked us through the entire process when filing a claim on our hail damaged roof. He is honest, reliable, and will do what is needed to make sure the job is done correctly. Very satisfied!

  • Linda Rae Drayton

I want to take this opportunity to thank Mike Demaree (Onward Roofing) on his quick turnaround time in addressing our needs. We also appreciated the courteous attention of Will Atterberry and Byron Mireles for their professionalism and thorough workmanship in taking care of our roof and securing our home.

  • Suad Krebber

Will and his Company Onward Roofing are the VERY BEST in the Austin area! Will and his team are reliable, honest and hard worker. Definitely don't look any further! I've worked with Will and my clients many many times in the last couple years. My clients are always happy with his service as well.

  • BERNARD KHO

Worked with Rich before. Rich gave me an honest assessment on the condition of my roof and he didn’t try to sell me something I didn’t need. That is why I called him again to inspect my roof after the recent hailstorm we had. I definitely recommend Rich for any roof related issues you may have.

  • Dan Schaeffer

Pete and Onward Roofing are a great company to work with. I had a potential claim and he came out to inspect my roof, met with the adjuster, and has guided me through the process. He's been honest, patient with questions, and just willing to help, which is a rarity these days. Highly recommend!

  • Tracy Ziebell

Rich and Onward Roofing have been amazing to work with. Super responsive to every text and call. Dedicated to making sure we had a great experience and high quality roof. Got our roof done under a very tight timeline. I could not have asked for a better person to work with. Thank you so much!

  • Tim Keaney

Mike and the team at Onward did a fantastic job working with us and our insurance company to secure a new roof. Their installation work was quick and clean, and they did a wonderful job putting everything back together like it never happened! I would highly recommend Onward Roofing. Tim

  • Jane Lewis

Mike from Onward really listened and took care of everything. His crew was like a machine working to put the new roof on. All my neighbors were so jealous of the work but also that it got done in one day. I have a two story house with a steep pitch, so I was surprised as well.

  • Sonela Cavicke

Excellent work by Will Atterberry of Onward Roofing. He made himself available to be there for the insurance claims inspector to point out roof damage to ensure a successful process. All communication was thorough, professional and excellent responsiveness was demonstrated.

  • Thelma Dutch

Rich and his crew at Onward Roofing did an exceptional job putting on my new roof. He walked me through the process with my insurance company from start to finish. Not only does my new roof look like a million bucks, it adds value to my home when I decide to list it.

  • Joyce G

Rich came out to check our roof the day after a hailstorm. He did a complete inspection and found no damage, but noted a need to complete an area of gutters neglected during the builder’s installation. We would recommend Onward Roofing to anyone without a doubt.

  • Randy Owens

We hired Onward Roofing replace our roof after it was damaged by a hail storm. They did a fantastic job of walking us through the claim process. The quality of their work is top notch and they were clean and professional thought out the entire process.

  • Jeff Marrow

Onward replaced the roofs on two houses for us and they did an amazing job on both. They explained everything up front, were fast and professional during the install, and cleaned everything up afterward. I highly recommend Onward Roofing!

  • Michael Gully-Santiago

Great roofing experience-- competitive and detailed quote, positive and friendly conversations. Will A answered my multiple rounds of questions patiently. Worked with me on a decently tight schedule. Really pro, I would recommend.

  • Zach Obront

Extremely professional and caring. Roof installation was fast and efficient and looks great. When we had questions afterwards, the team was fast to respond and came back to the house to help us figure things out. Highly recommend.

  • Patti Crook

These guys are Fantastic. I highly recommend them. They make it easy to navigate with insurance, and will even meet the inspector. They are quick and efficient and work in 105° heat, God bless them! Give them a call!!!

  • daniella meyer

We had a good experience. Very attentive, professional, explains all you need to know and you can ask and they’ll explain more. Pictures are a good tool to show you what is wrong and how it was repaired.

  • Joe Burkhart

Onward helped us with the insurance claim, pointed out ways to save, replaced the roof in one day, and was very professional. Mike, Will, and Chris took great care of us. Couldn't have been smoother.

  • Kathy Honeycutt

Professional on time and efficient. They worked with our insurance company regarding roof due to hail damage. The whole process was seamless and we would use them again should the need arise.

  • Diana Cooper

We have used Onward Roofing for many years on the properties that we manage and they are very professional, responsive and provide excellent service. Highly recommend this company.

  • Bruno Spruth

Great experience! Helped me through tons of questions with the insurance, always very responsive. Easy finding a date for the new roof, friendly crew! Just overall outstanding!

  • Patrick Ware

The communication from them is unbelievable!! The will walk with you through every step of they. There will be no surprises. The quality is the best out there.

  • Sid Mistry

Can I give a company 6 stars? Rich and his crew are top notch. On time, strong communicators, fair price, and great work. Not sure what else one can ask for!

  • Bill Parr

Best damn roof job I've ever had. Knowledgeable of industry and insurance. Great pricing, great work, great follow thru. Nuff said! They're the ones...

  • Elisha Perez

Will and his team are truly the best! They go above and beyond, I will be working with Onward Roofing from here on out for every roofing need I have!

  • Larry Shumake

Jeff Rossman is super nice, helpful and was instrumental in getting my insurance co to pay for most of my roof in Central Austin. I highly recommend!

  • Mike Collins

Due to the recent hail storm, I had them roof two houses. They did exactly what they said they would do. On time, and each roof only took 1 Day!

  • mary frances leming

Did a wonderful job on replacing my roof! Worked with the insurance company to cover more of the work. I’d recommend them as exceptional!

  • John Manning

Will and his crew did an amazing job! Honest, trustworthy, and responsive. I’d highly recommend them for your roofing needs!

  • Chris Fiedler

The guys were prompt and professional. The crew was super clean for a big job like that. Would recommend to anyone.

  • Avaninder Singh

Rich took care of my leak rapidly and followed back to make sure i was fine. GREAT WORK AND GREAT CUSTOMER SERVICE

  • Jack Underwood

Fair Price, Professional workmanship, quick turnaround. 3rd time working with them on roofing issues.

  • Terri Lasater

I’m never disappointed! I am a builder and working with a company like Onward makes my job easier!

  • Adriana Johnson

Have worked with Rich Hoff for years now and he’s been the absolute best! So glad we found them!

  • Mykle Tomlinson

They did a great job installing a new roof, was very professional, quick and finished on time.

  • Ahmed N. Ahsan

They did an amazing job! The communication and transactions went smoothly, highly recommend.

  • Ben Engelhardt

good customer service and fast work....only a day for entire replace on a 1500 sf home

  • Karen Zizzo

Great customer service. Quick and great clean up

  • Traci Lane
  • Gregg Klar
  • Amy Chase
  • cpresorts
  • Reed Smith

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