Ross Dress for Less

937 reviews

6543 Fallbrook Ave, West Hills, CA 91307

www.rossstores.com

+18188848434

About

Ross Dress for Less is a Department store located at 6543 Fallbrook Ave, West Hills, CA 91307. It has received 937 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday9AM-11PM
Tuesday9AM-11PM
Wednesday9AM-11PM
Thursday9AM-10PM
Friday9AM-11PM
Saturday9AM-11PM
Sunday9AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of Ross Dress for Less: 6543 Fallbrook Ave, West Hills, CA 91307

  • Ross Dress for Less has 4.0 stars from 937 reviews

  • Department store

  • "Great place to find great deals"

    "This location needs to do something about their loss prevention staff"

    "Nice store! Staff is friendly and informative"

    "I left my shopping cart with the items I had already picked out when I saw the line of people in line"

    "Very helpful and friendly staff"

Reviews

  • Richard Johnson

Great place to find great deals. I go here often to buy shoes. Great deals on good quality brand names and a decent selection but not the best. I can usually find shirts and undergarments too but not usually a big selection for pants. I usually check it out but sometimes I need to go to other stores as well to find everything I need.

  • K E

This location needs to do something about their loss prevention staff. They made me feel like a criminal or something. I've been to many Ross locations and this is by far the worst in terms of loss prevention. I understand it's their job to prevent theft however it is not to make customers feel uneasy.

  • Mike “Venom Ninja” Hilario

Nice store! Staff is friendly and informative. Great deals on a lot of brand names. They have shoes, dining and cooking wares and a whole variety of stuff. Parking is tight outside on busy days. Stay safe out there my friends and please, be kind to one another!

  • Corinna Gaskins

I left my shopping cart with the items I had already picked out when I saw the line of people in line. The store was surely understaffed to handle the crowd. There definitely was no social distancing anywhere. I won't be going back during the holiday season.

  • Krissy k

Very helpful and friendly staff. Everyone from the security at the front door , to the girl at the dressing rooms & the cashier. We all found a lot of great deals. Store was super stocked with merchandise. Lots to choose from. Will definitely be going back .

  • J G

Terrible customer service. They have outdated perfumes and products, when I tried to return it respectfully, the manager was outright rude and stopped responding when I tried to ask why.I bought it just two days back, they even confirmed it

  • Desiree Kinney

The management is extremely rude. It seems like they don’t like customers at all. In middle of the transaction then customer decided to look at jewelry! So I say can you open another register? She is helping her in jewelry and not ringing!

  • Brittany Bowks

I was in here for about 30 min or so and the same employee that was running around frantically working blew past me at least three times and even pushed into me at one point without saying excuse-me. She never said a word, but I felt a lot

  • Marco S

Trash Ross. Rude workers. I asked one of the girl workers here to use the restroom and they told me no because there was nobody in the dressing room. It’s not like I was taking merchandise with me. She was just rude and didn’t want to open

  • New Begginings

Came here tonight and bought a few things, went into Walmart to try them on then back into Ross. It was 10:40 and when I bought the items I did mention me gojng next door to try them on and come back if I need to return anything. She said

  • Michelle Harrison

Fairly picked over, but worth a look. A lot of sparse shelves particularly in the shoe department. That was disappointing because thats what i was there to search for... Although i didnt find the type of shoes i was looking for i did find

  • Frequently HappyFella

There hasn’t been a single time I’ve come here without there being a 15+ person line and only 1-2 cashiers. I’m literally writing this review in line cuz I have so much time to kill. The line always moves at a snail’s pace but if they had

  • Sandra Hernandez

I did not have a good experience. They have 2 lines on check out, one for purchasing and the other for returns. I was there returning an item as were 6 other people. The line on check out was empty and there were 3 registers open. We were

  • Valerie Glymph

I went to Ross today found 2 decorative pillows they were seal in a plastic bag. I went to check out and swiped my card then got my receipt from the cashier. The manager came over and ask the cashier if something was wrong he said no just

  • Daniel Spivack

We love this place. Not for the ambience but really for the surprise factor. The whole store is filled with surplus from other stores and has some crazy prices. The other interesting thing is that the variety of items constantly changes,

  • IMIGHTNEED SECURITY-Recovery

Clutch when you need to grab a quick simple outfit. Household decor is great. Great place to grab reasonably priced gifts that look or are discounted high end items. The night staff at the register is always rude. A few of them have been

  • Josh Nieves

I don’t understand how this place stays open. It looks like what you would expect a store to look like after Black Friday. Tired, slow staff, empty shelves and aisles littered with merch.

  • Robert Long

My wife had purchased a tee shirt, it did not fit and it was satanic. There was no problem returning the said item. I like the no hassle return.

  • Santana Sims

The electronic section is very small and the restroom is filthy but this location is the first I've seen a self checkout at which is wonderful

  • Walter “The Lighting Guy” Jukes

You have to go regularly to see when yr new stuff comes out. I can't believe there no pillow cases so I bought 3 pairs of shoes to over it.

  • Sam Sepehr

The workers are so rude and racist. They always force you to buy bags. They insult you if you have an accent when you speak. Stay away

  • Clint

I went there to return something and quick process and they had just thought I was looking for free people. Great attitude over again

  • Char Mc

Update 2023... customer service and management is horrible... specifically Amy.. in need of management skills...

  • McKheizi Abrenica

I'll make this quick and simple as we all have no time for an autobiographical review

  • Karen Romero

Things arent the same with Ross. Used ot find many things, now rarely find anything...

  • Ashley Alvarado

Ross is always going to be busy during the holidays, but great deals and clothes!

  • Angie R

Loved it. Lots of sale items. Visiting from out of state.

  • Dee Young

Found the perfect storage bench for my daughter's room !

  • MarSac (MarSac)

They had exactly what I was looking for. Good price too

  • Lobna Chaichian

This place is very unorganized.

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