Did you know that Waterstones used to be called as Ottakar's..Following the takeover, HMV announced that they would be rebranding every branch of Ottakar's as a Waterstones. In July 2006, a conversion programme was initiated and within four months, every Ottakar's shop had been relaunched as a Waterstones. Waterstone's have recently unveiled their new branding. Appearing on their website and across their stores, the new logo – a rounded, lower-case 'W' – and slogan – 'Feel Every Word' Being a book lover I visit every bookstore and scan through what’s new or trending This is not a big store and doesn’t have many sections but had some good offers on popular books

Really rude staff member. Tall blonde gentleman had a really bad attitude towards my mother when we only wanted to ask a quetion. He spoke over her and then when she pointed out he was being rude he shouted after us as we left the store. Will not be shopping at this branch again which is very sad as I work in the mall myself and liked going there.As someone that's worked retail for mutilple years I think its ridiculous you'd employ someone with this kind of behaviour.

Two-floored, spacious bookshop in Southside, Wandsworth. Stocks material on a very wide range of areas, which means that if you are looking for a particularly unusual or specialist book (e.g. about cooking) you might have to order it or search online. Also, special offers are geared to the usual, mass appeal books. If you want a good deal on a large, expensive cookbook then check online first.

Waterstones is a very good and busy place, with lots of young people, kids and parents, even l visit most times trying to get books for my kids also for myself, we enjoy reading so it's a good place for those who loves reading, so it's welcoming environment, l recommend it to anyone,

Excellent book shop! My daughter and i always pop in when we cisit wandsworth. Its always very neat and staff will help with every request. I can not fault it as book shop apart from the fact never seems to be a book i want on the buy one get one half price.

I had an absolutely delightful experience at Waterstones. The staff was incredibly courteous and eager to assist without being intrusive. I highly recommend this bookshop to anyone seeking a personalized and enjoyable book-buying experience.

I'm not sure how this store compared to Doyle's close by but it has that massive sense of scale, so many books although I have found a few times what I'm looking for they either have a previous older edition, no stock or the one I'm looking

Ordered to collect for convenience despite being slightly more expensive than amazon as it said I could reserve in store and collect within 2 hours, perfect for the commute home. Turns out they didnt have them in store when I arrived but

Always get followed around or asked if I need anything in this branch of Waterstones which I find offensive, oppressive and utterly discriminatory. May need to email the CEO. I won't be popping in again in a hurry that's for sure.

Since lockdown I read a lot, so they are my go to place for books, staff are very helpful and we place an order for the books not in stock, and will be in stock in a few days, they text me when they have them

Great shop for booklovers and the staff is lovely, however options are a little more limited since it got downsized. The sections don't offer as much options, and there are limited choices in genres as well.

Big shout out to Jacob for taking the time out to help get me onto the Legends of Condor Heroes series. Appreciate your review in the shelves and the long chat and recommended reading!

The shutter has been broken since January 2019. It looks like this now for over 3 months. Clearly they don't care....April 2019 update: shutter now fixed. Upgrading from 1 to 2 stars.

Moderately sized with a wealth of current books as well as a decent back catalogue. Has a convenient elevator to the upper floor of the shopping centre too.

Our favourite book shop. Massive sections for everything you can think of and a massive children's section that our kids visit a couple of times a week

There is a cute girl nerdy that works there but I don't have the balls to ask her out .. I panicked and ordered a book to continue talking to her

Good collection if books spread over 2 floors and friendly staff. You can spent good time here with kids exploring, reading and buying books.

The people here are really nice and very knowledgeable. I’m not a massive fan of the shopping centre, but this is a highlight. Recommended.

Very nice staff. Got me to join loyalty. Bought 4 books. Recommended titles for my child. But the Morpurgo book we wanted wasnt in stock.

Customer service assistant helped order some books and gave great advice about click and collect to store with out paying first online.

Refurbished with a attached coffee shop. Excellent for study and work. The shop itself is good with plenty of stock and options.

Polite staff. Nice store. They were fine when I returned a book and they do reserve over the phone for a few hours. I like them

Large selection and enticing displays of new and classic books that always makes me want to buy more than I intended

Went to pick a order up and was telling the assistant about books we chatted about books and subjects very nice lady

Generally a nice store but sadly more focused on foreign travel writing than business books which is a shame.

Polite and knowledgeable staff. Clean and well organised store over two floors. Some good deals to be found.

Bit of a long queue and the staff member on the till was less than friendly. Decent selection of book though

Fantastic shop. Staff So helpfull. You get to look around at your on leisure without staff pestering you.

It's great . Love it there. You can sit and read, talk about books with the assistants.. Great atmosphere

Helpful staff, easy to find products. Fairly empty which made my shopping experience quick and efficient.

Friendly staff eager to help plus a vast selection of books to choose from for both adults and children

Great choice of books for Young adults. Lovely friendly staff highly recommend this place.

Good selection of books children and adult . Also novelty shop. Place orders.

Great choice of books and lovely helpful staff. Highly recommend this place.

Amazing customer service and great quality of books. Highly recommended.

Brilliant staff and a good layout which makes it easy to find books.

I love this shop!. Such a wide variety of books too

Helpful staff and a well set out book shop.

Nice place for browsing and helpful staff

Bookshop - nice bookshop