CUSTOMERS BEWARE of this car insurance agency. This Young America took FULL ADVANTAGE of an individual coming in that has been trying to get his license back. Debited funds from their account without permission, staying that they would have to have a debit card on file (that the agency would NOT collect from) I'm order to be qualified for FULL COVERAGE. The account wasn't even outstanding, knowing that the customer wanted to pay cash according to their SSI payments. If you get into an accident, while using their company, NO MATTER that you've paid your premium, this insurance agency WILL NOT HONOR what Young America Insurance Policy states. CONTACT YOUR ATTORNEY GENERAL OFFICE IMMEDIATELY! DO NOT DEAL WITH THIS GOD AWFUL PLACE. THEIR RIPPING FOLKS OFF. This agency's Rep. admitted to scamming folks out of their money for decent car insurance that's required by law. This company needs to be SHUT DOWN IMMEDIATELY. THIS IS NOT A JOKE OR AN INDIVIDUAL THAT IS SEEKING ATTENTION & IS TRYING TO GET OUT OF PAYING THEIR BILLS. This company is taking FULL advantage of folks whom is not privy to the laws of the state of INDIANA regarding coverage. If your dealing with this agency, DO NOT HESITATE TO AUDIO RECORD YOUR INTERACTIONS WITH THESE FOLKS, AS YOU'LL 1 DAY NEED IT IF YOU GET INTO A "FENDER/BENDER"! This with ALL SINCERITY.

One star you get what you pay for. It’s 2021 and you literally have to go to their location for everything. This company has no over the phone service no online service even in a pandemic. I wouldn’t recommend unless you live close by to a location and don’t mind going to that location just to update simple information like a new card for payment. And they are always packed and only have one or two employees working so you will wait forever for something simple. You might get covid just trying to make a payment.

The customer service was good and they have competitive rates for young drivers. You are not able to receive a quote online, so it's best call or go in face to face for one. They also insure salvage title vehicles. I hope this review helps you make your selection for auto insurance.

They make you sign papers stating you don’t want uninsured motorist b/c they don’t offer it. But By law, they have to offer uninsured motorist. If you want a policy with them you have to waive your right to obtain that coverage from them. 1 Star ⭐️ I wish zero was an option.

Non compliant with our needs at all. Company truly ses like a legal kind of scam. I do not trust them at all their client wrecked into us and they don't want to fix our car unless we take it to their designated auto body shop. I have turned it over to our attorney

What a rip off I suggest that you do not do business with this company they charge you ahead of time then charge you again 10 days later if you trying to pay they will make you wait so they can charge you a late fee please do not use this company

Why is there literally ONE associate in the building? Phone line is backed up, the building is backed up. Place is unprofessional. Haven’t updated business hours if you supposedly close at 6 why does your sign says 7PM and also the website?

Garbage they added my girl friends ex-husband and took 200 out of my account I stopped them from being able to withdrawal out of my account got in a wreck they said that my insurance policy was lapsed and wouldn't cover my wreck

My visit wasn't so good ... Only because I'm guessing .... The person that helped me ....well .... Let's say it was their first day. It made things harder and took a very long time but in the end I got what I needed!

I left feeling like I had been interrogated … monitoring who receive packages at my house … to exclude them from driving my car … every agent is their own insurance agent llc… noooo

There worthless people they have cocky snobby behavior i hate the way they act calling my truck the thing i busted ass to get a pos really dont go here and waste your money

One of the worst insurance company ever want to Deal with One of your clients hit my car and then they win reimbursed me for my rental car please please please be carefully

Very slow on getting things done. Been one month and nothing done yet. They have no Record of it.

Great customer service! I will be recommending this insurance company to family and friends

Terrible service, very rude and disrespectful! Would never recommend anyone to come here.

Great customer service and prices is the best, I will be referring To friends & family.

Good service and the people are very friendly and professional...

I hated it a bunch of lier's giving me the rim around never again

Great price and a friendly staff thank u Young American insurance

Kept hanging up on me when I called for a quote

Busy place but the staff is great

Very expensive and bad service

No answer of the phone at all

Got me in and out fast.

Just run the other way

I hope I get approved

Not happy customer

…

Always helpful

Rep was rude

Great prices

…