This is one of the most pathetic organization I have ever seen in my life. Please do not use Pakistan post ever in your life to ship or receive any thing. I ordered a cell phone from ali express after a long while finally my parsal arrive to IMO karachi. Call their call center to get the info about it they even don't know what is the procedure to collect the parsal provided the local office contact number to get the collection info. Trying to get hold on them since last 7 days but always the number is busy, it simply means that the put the receiver down on table. Please be aware of them,it such a night mare, these sort of services destroyed the institutions of Pakistan

The number they have given is for an officer. When I called them from a outside country to inquire the rates from karachi to usa. They told me the counter people will tell you the rate you call in the office. My question why they didnt provide the number for the counter or inquiry. When I wanted to explain he disconnected the line. Poor professionalism, bad management and zero customer service.

Why google don't provide -5 star rating? They even don't deserve 1 star. From Islamabad to Karachi it's almost 15 hours distance, I'm waiting for more than 4 days still my product doesn't even arrived while 4 days ago tracking status shows product is shipped.

There was a lane of many people's at second floor for packing and the person who was supposed to pack was just laying at sofa and talking on phone..... And just ignoring the lane despite everyone was shouting at him..... Shame on you... Pakistan Post..

فضول ترین سروس فضول ترین سٹاف۔کوئی بندہ فون پک نہیں کرتا اور ہمارے علی ایکسپریس سے آئے ہوئے پارسل ہم تک پہچانے کی بجاے حرام خوری کر کے مارکیٹ میں بیچے جارہے۔شرم کرو حرام خورو مسلمان ہونے کے نام پہ دھبہ نہ بنو

I didn't know that even a toy drone which can't even fly 10 meters high can be the National security risk. But Apparently the Pakistan Post International Mail Office thinks so.

Staff over here is extremely inefficient like any other government organization they are no exception. Just show them some money and they will start working like robot.

Never receive the phone calls, it's either busy or just not being attended. So pathetic of them to share the phone number when they don't want to respond.

pathetic and low grade service .they just dont respond to complaints and phone calls.shamless people with shameless behaviour and service too.

Never pick up phone on duty timings....either it remains continuously engaged or they let the bells rings and do not pick ... …

Always busy or if not then they never picked up phone. If by chance they pick then they just keep that on side.

Right adjacent to this IMO is the GPO, which has the following opening timings : 9am - 1pm & then 3pm - 8pm

7 out of 10 parcels are missing since Nov 2022 and 2 from 2021, they don't respond to the calls.

A bunch of idiot's working there and they never answer calls (Haramkhoor)

Bad service I am waiting my parcal more then 4 moth still not receive

Intiha ke beghairat log bethe hain Pakistan Post main.

Its very good place and well mannered..

Poor services and communication.

Never answere the call bcs

Worst service imaginable

Worst service ever

Poor service