A&W Canada

500 reviews

991 Denman St, Vancouver, BC V6G 2M3, Canada

web.aw.ca

+16046810466

About

A&W Canada is a Hamburger restaurant located at 991 Denman St, Vancouver, BC V6G 2M3, Canada. It has received 500 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday8AM-11:30PM
Tuesday8AM-11:30PM
Wednesday8AM-11:30PM
Thursday8AM-11:30PM
Friday9AM-11:30PM
Saturday9AM-11PM
Sunday8AM-11:30PM

F.A.Q

Frequently Asked Questions

  • The address of A&W Canada: 991 Denman St, Vancouver, BC V6G 2M3, Canada

  • A&W Canada has 4.1 stars from 500 reviews

  • Hamburger restaurant

  • "Best fast food joint around for decent quality food"

    "Seriously disappointed - won't be back"

    "Little backstory, I had only ever been to American A&W’s(different brand since the 70’s)"

    "Went in today to buy dinner for my daughter and the posted price for two bacon ranch chicken wraps was $4"

    "I don’t go to A&W very often but typically get what is usually a satisfactory experience"

Reviews

  • Elaine Joe

Best fast food joint around for decent quality food. Potatoes taste like real potatoes, onion rings are perfect with just a touch of corn meal on the batter to make it crisp. My go to is the "Beyond Burger" which is juicy and tasty and doesn't make me miss the meat. The Denman outlet promotes minimal waste and composting. Real glass mugs are used that are pre-cooled in the fridge so your drink stays cool. Metal baskets for the french fries and onion rings are utilized with just a piece of paper that is compostable. Very little package waste. I highly recommend A&W if you care about the environment, and the quality of the food that you're eating.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Vegetarian options
I haven't tried their salads, but if you don't eat meat, the Beyond Burger is the best!
Dietary restrictions
I haven't tried their salads, but if you don't eat meat, the Beyond Burger is the best!
Kid-friendliness
They have their version of a happy meal for kids - chicken fingers, apple slices and a drink. I often see families there.
Wheelchair accessibility
Entrance to Denman is wheelchair accessible with a button in front to open the door automoatically.

  • Sheila Wilson

Seriously disappointed - won't be back. I've eaten here often & always raved about the place, good food, clean premises, pleasant staff. Last week I was in twice, both times I was served by a woman who couldn't find a smile & was definitely not counter material. Oh well. Tonight, after a rough day I stopped for take out. I watched the cook take the onion rings out of the fryer, didn't look like many, but it was hard to tell. When I got home & opened the bag I checked - there were 7 rings. Both times last week I had 12, I know because I counted I was so impressed with the servings. So they ripped me off for nearly 1/2 my onion rings, not happy about that. Then I bit into my teenburger - it was ICE COLD. It had not been cooked while I was standing there, it was already made & sitting there before I walked in! I take this to mean the place is on it's way down the hill - you can't treat regular customers like that & expect to keep them. I have no intentions of going back - lots of restaurants in this city.

  • Donovan S

Little backstory, I had only ever been to American A&W’s(different brand since the 70’s). I wasn’t sure to expect since those ones in the US are mediocre husks of their former selves shoved in with KFC’s. Man, was I absolutely delighted visiting this A&W. Firstly, the burger was extremely well seasoned, only fast food burger that actually tastes seasoned. I ordered the cheddar bacon uncle burger and I recommend it. Next, the root beer is properly in cold mugs and was icy cold. Finally I ordered it with poutine and was surprised with how good it was for being from a fast food place. Everything was fresh and really high quality. Seems to be something US chains could learn from. They don’t seem like they get all that busy, at least at night, and the staff are friendly so I totally recommend it if you’re looking for a quick bite.
Service
Dine in
Meal type
Lunch

  • Owen Thomas

Went in today to buy dinner for my daughter and the posted price for two bacon ranch chicken wraps was $4.79. When it was put into the register it said 4.99. I brought it up with the worker and she apologized repeatedly and said the sign was wrong. Then proceeded to charge me the $4.99 price. I’m not sure about what the rules are but it feels like the price posted on the menu should be the price that is charged. Anyway this place is not great for this reason and others, plus there are so many other options (even other a&w) close by that I can’t see myself ever going back here

  • Stephen H.

I don’t go to A&W very often but typically get what is usually a satisfactory experience. At this place however I found staff lackadaisical and inattentive to my order. My 'favourite' was that the staff member used two carafes of the bottom-of-the pot coffee to try and fill a cup for me; and then finished filling it with new stuff after I waited nearly 10 minutes...even though I asked for a new, fresh cup which she agreed to. Yuck.
Service
Take out
Meal type
Other
Price per person
$1–10

  • William Jeremiah

This evening I was there and after did my order, one of employees said to me you have 10 minutes time for eating and I asked you should tell me before my order not after my order again she said because you need to look the hours of working, I and my friends answered to her if we knew that we will order and why I should know that, I am a customer and employees at this location not treated me well ,I am not happy because I ate my food with stress and I don't like that.

  • Chloe Rogers

Purchased from here three times today. First time we got the complete wrong order so we ordered again. Was wrong again. Third time we went a few hours later. Once again. Wrong. I spoke to them after the second time and was assured it wouldn’t happen again and was given no refunds. Third time I went back in and told them it was wrong, they threw out the food and gave me new stuff and a complimentary fries. After 110$ spent on wrong food. Do not go here

  • MI Five

Ordered a meal with the buddy burger. The burger lacks the size or taste good for adults. Meat has bits of tendon!!? Tasted and smelled bad. Hardly any onions. Fries soaked in oil. Ask for crispy fries and they kindy remade them but still oil laden and soft! They never give a cash receipt or ketchup or napkins on drive thru. Fries are half filled. Stopped buying after years of being a customer once getting rude email responses to complaints.

  • Jules Skopp

The service is nice, fast, and reliable. The burger was disappointing though, mostly because of the buns, they were soft. Yam fries were also too soft and not enough crispy. Total 16 CAD for a combo with a soft drink--cheap but, also, you could get a great burger for a loonie more elsewhere.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Vegetarian options
Vegan burger with Beyond meat, no mayo

  • Mori

Disappointment all around. This restaurant sets no bar for expectations. This place is never open on time - you might as well take the hours of operations down since this place goes by it's own operating time. There's never a smile from any of the staff and if you tell them they are missing an item from your order, they huff and puff as if it's the customers fault. Don't waste your time or money on this place.

  • john foster

I give a 5 star rating within the fast food industry, of course there are many better restaurants around. It's a burger joint with excellent burgers using non medicated meats and great veggies etc. The service at this location is tremendous, with very friendly, easy going and happy employees. I go here a couple of times a month and the organic coffee is only 30 cents with a burger and fries. Pretty cool.

  • Reggie Bennett

The woman who helped us was so amazing. Every time I come to this location the food is fresh, the service is amazing, and it's so clean!! Absolute 5/5 amazing every time!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Wraps, Onion Rings, Sweet Potato Fries

  • saptarshi mallick

We had a very good experience. Me and my wife got the spicy chicken habanero combo pack which tasted great. They even gave us sweet potato fries for no extra cost. We went there at around 10:15 and there was only one more person. No indoor dining allowed at this time, but we got them pretty soon. Please visit this place if you want and the burgers are amazing.

  • Lucas Malguy

The best fast food for me in Vancouver! in any case for this address, the team is always pleasant, very professional, attentive! (add the option for tips you really deserve it) the place is always well maintained and clean. Food always fresh and good. Unbeatable value for money for me! Thank you to the whole team, cordially a neighbor of the West end!

  • Wallace M

Friendly staff, and NOT COVID Safe! A lady walked in, no mask, waited inside then was served. Not one staff member told here to wear a mask even though a large sign was posted. Read earlier reviews and looks like it is hit and miss for Covid19 protocols here. Very disappointing for a chain that promotes grass fed and other alternatives.

  • Gracie 777

Customer service excellence at this location, Denman is unparalleled! Every customer is valued and treated with kindness, courtesy and respect. Manpreet, Arzoo and staff are fabulous! Food is great, coffee freshly brewed each time. An absolute gem!
Service
Dine in
Meal type
Breakfast
Price per person
$1–10

  • Kellyann Sharples

This has to be the best A&W in town! I went in to order a burger and the clerk offered me a coupon for my order! I ended up paying half of what I would have any where else. I have never been offered a coupon for my order like this. Thank you Denman A&W! Truly appreciate your help and saving me $10. I will be back for sure.

  • BC Gracie

Warm and welcoming like a second home! Food is consistently served fresh and hot. Extraordinary teamwork from staffers Manpreet, Arzoo, Lan, Prabjot and others. Superb service delivery puts this location over the top! Five stars out of five!
Service
Dine in
Meal type
Breakfast
Price per person
$1–10

  • Tony Kondaks

Have you tried the Beyond Burger? I love burgers, but for health and ethical reasons, I've eaten a total of probably 10 hamburgers in the last 30 years. The Beyond Burger is 100% vegetarian but you CANNOT tell the difference. Simply amazing. I've had more of these in the last month than I've had hamburgers in 30 years.

  • Steve Fox

The ambience was a 3, the service was a 3, the Teen Burger I ordered was a 5, the onion rings were a 5, for an average of 4. The iconic A&W root beer gets its own rating I would give it a 10 star rating but, I can only give it 5 stars and it's worth every star. Made with pure cane sugar, you can taste the difference.

  • Radek Kobylka

Great location. Can often be busy but worth the wait. The food is fantastic and the employees are great.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Onion Rings, Root Beer Float, Papa Burger, Teen Burger

  • Kelly Dame

I live in the West End and my husband and I just ate here tonight and I would give this a 10 out of 10.The root beer was so cold and creamy tasting, the fries and the onion rings were piping hot and the Teen burgers were perfect The service was really fast and friendly, can't get any better than that!

  • Andrea Pino-Olivares

Check your bag before leaving! Arrived around 10.40pm on a Saturday. Ordered a burger meal, a chicken sandwich and a poutine. They were about to close but took my order and prepared it swiftly. Left the facility before their closing time of 11pm. Arrived home and my pountine was missing. Disappointed.

  • Steven Horvat

If possible, I would give 6 stars. To me, this fast food restaurant is one of the best in the city center or downtown, Vancouver. The food is, it seems to me, always fresh and delicious. Fries are my favorite. . :) Stuff is good. Special greetings to a one very nice, beautiful and very kind lady. :)

  • Lynne

I really enjoyed my meal but above that, the lady that helped me was very nice and kind. Did her job very well. Thank-you! The lady's name is "Arzoo" and I hope the manager or whoever is her supervisor is notified of her presentable personality. Thanks, Arzoo for your help and courteous ness.

  • sejal malik

Probably the best and the most fresh A&W food that I’ve ever had. The customer service was also very nice, they made sure to ask me if the food was good. The whole staff seemed kind and happy. In all, I enjoyed my experience there and would surely recommend it to other people too!! Cheers!

  • Amanda Bacaleinick

always consistent no matter the time of day, real fast food made to order and highly flexible & customizable; there's many options around but no one is as fast and as fresh as this team - kudos to y'all for always serving yummy
Service
Take out
Meal type
Dinner

  • Sam Thompson

Very best A&W in the city. I get the very best coffee here nearly every morning. Way better than Tim Horton's or Starbucks coffee. Staff are very friendly and work efficiently. The store is kept clean, including washrooms. Everything you'd expect from your good old Canadian A&W!

  • Israr

Amazing location, and even more amazing oeople behind the counter. I come her almost everyday for breakfast, the ladies who serve their during that time are really polite, well mannered and prepare my order quickly. Would come here everyday just for the service. Amazing people!

  • wescuddles

excellent location! they consistently get a perfect crust on their beyond burgers (hard to do for a&w usually), are always friendly and seem to have fresher products comparable to other dt locations. not just great cooks, the staff is friendly to boot. thanks for being dope.

  • Darshan Dherari

Jaismeen was doing great.I visited here on Saturday and she provided such a exceptional service to us. Really appreciated
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Recommendation for vegetarians
Highly recommend

  • Shreeniket Joshi

Description says drive through but doesn't have one
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 4
Parking space
Difficult to find parking
Parking options
Parking is unavailable

  • Scoob724

It used to be very clean here but today I noticed tables not wiped down, fries on the floor, uneaten food at a nearby table that didn’t get cleaned up and cleared away, and overflowing trash at the area where you return your tray when you are done eating.

  • Tad Bain

Always tastes fresh and excellent service. Quite clean for downtown.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Vegetarian options
Beyond meat is very popular

  • Andre_58_Hockey

Used the app to put in my order. However, I live more than 5 kilometers away (Davie/Denman to Davie/Burrard is more than 5 Kilometers???), so order didn't get through, but wasn't told by restaurant. Got there and no order was ready for pick up. Bad app!

  • Suah Park

I might have made a visit on a wrong day. Despite other good reviews, for me this location is worst A&W experience. It smells like washroom inside, no recognition of customers, flies around and the burger came out falling apart. I won’t be coming back.

  • Wesley McLaren

This was the 'Full' bag of onion rings I received. It was 1/3 full. Additionally, there was something wrong with the batter. It was not up to the usual standards and was mainly just soggy onions.
Service
Delivery
Price per person
$10–20

  • Melissa Boily

I had to wait 10 minutes for the three chicken strips Because she did all the order before putting them in the fryer somebody came after me five minutes after me and she had her order before me which it doesn’t make any sense. Poor customer service

  • Ricky Sykes

My friend didn't have dinner so we made a stop to grab something. I had already eaten.the food was good as well as the chips I stole off my friends plate. I just had a coffee which was so hot . Not burning or anything but a good hot cup of coffee

  • William Dore

Great service, excellent food and nice environment. Gotta point out a lot of people complain about no gloves but don't seem to understand if you wash your hands often (after every meal) its safer, even during this time, then wearing gloves.

  • Ed Yu

Decent breakfast place that has a similar menu to that of the McDonald's breakfast. It's a convenient place for those looking for quick breakfast with family.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20

  • Moyez B

The staff here are so kind and friendly . The store is clean and their counters are stocked and this store is always up to date . As always A and W their food is good fresh and delicious! Love the coupons that they send out in the mail .

  • Elham Shahbandy

Crispy and massive onions ring. Sandwich was good and fresh. Buns was soft. Love the cold and chills glass of root beer
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Recommended dishes
Onion Rings

  • quinn c

Spencer is a great worker who was very friendly to me. I can tell that he was there to make the experience better for all people who order, compared to other cashiers dead pan faces. Promote this man before maccas or bk snatches him

  • Soodeh Fazeli

Quality and service was not so good an price is expensive and customer service was not so friendly and they didn’t have speed in their work I didn’t like this restaurant and staff English was bad and the restaurant was so dirty

  • Bryan Murray

A&w corprate should really look into this store Food quality not up to standard Lettuce is always brown not fresh Staff handlng food without golves
Service
Take out
Meal type
Lunch
Price per person
$20–30

  • Hans Mann

They don't have beyond meat anymore. So disappointing. A&W, you just lost a regular customer. Their staff still made me pay for the order and wait. Then they refunded my card payment with a bunch of small change.

  • Tareef Dedhar (tarfeef101)

Service gets a bit backed up, otherwise a standard A&W, really. Better burgers than McDonalds, root beer is nice, chicken sandwiches are no longer doused in mayo... A decent choice if you're wanting fast food.

  • Bita Nejati

The besr fast food I have ever been to
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Onion Rings

  • Wyatt Koe

I've been going to this location every day after work and I'm always good with a smile and they always seem to get my order right perfectly every time.
Food: 4
Service: 5
Atmosphere: 3

  • Rachel Johnston

Huge thank you to Charan for her excellent customer service today. She clearly has an excellent work ethic and lovely personality, even under stress when things are very busy. Our meal was delicious, too!

  • Anne Marie MacLean

Ordered 2 burger meals to go, got home, one bun was burned on all sides badly. What would it take to toast another one? Onion rings way over cooked as well. Poor customer service, very disappointing food.

  • lonnie santrock

One of your safer bets for a juicy burger in the Denman area.
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Onion Rings, Root Beer Float

  • Rick Bartko

Enjoyed dining at this shop in the Country where A&W originated. Tasty burger along with a Classic mug of frosty root beer!
Service
Dine in
Meal type
Lunch
Price per person
$10–20

  • Sheliza G

The people at this A&W are always so nice, and super efficient. I come here on my lunch breaks more times a week than I’d like to admit and they always get my order right. Thank you to everyone here!

  • Karen Guy

I like A&W because the quality is always consistent and their burgers and chicken are hormone and steroid free. I have always had good quick service and I find the prices reasonable for what you get.

  • Ginger Watters

Ok so my friend ordered poutine and 1 he mixed up the order because her name was different 2 when she ate it the cheese was off it was sour so just letting you know for me it’s not a good place

  • Scott Walker

Overall staff is very friendly and timely! I am a semi-regular to this location and usually order online. I am always greeted with a smile and usually my order is ready as soon as I arrive!

  • Elie Negrin

Good service , well looked after customers , very caring and the meal was provided quickly and efficiently
Service
Dine in
Meal type
Dinner
Price per person
$10–20

  • Abtin Mehr

Girl took my order then proceeded to make my burger without washing her hands using the same hands she used to put in the order from the kiosk using no gloves . absolutely disgusting.

  • Jimmy Liang

They don’t seem to know how to make burgers very well here. The lettuce in mine was folded like a napkin
Service
Dine in
Meal type
Dinner
Price per person
$10–20

  • dilpreet singh

This location has a great set of people, they are wonderful and sweet. I only visit to this place most of the time because of their delicious onion rings and great guest service.

  • Miguel Gutierrez

The burger was delicious and the service was amazing! Jasmine made sure my experience was great.
Service
Dine in
Meal type
Dinner
Price per person
$10–20

  • Ayanda Vuyokazi N Mgoduka

I always have a good experience here. It's my favorite Eco considerate fast food place. I dig the food especially yam fries and the beyond meat. . It's good vibes …

  • Shin

Hot Apple Turnover is my jam when looking for a snack. Jasmine & staff were polite/friendly. ✅
Service
Take out
Meal type
Other
Price per person
$1–10

  • Shriya Khanna

Absolutely in love with the team and how patient they are. Their suggestions for what I should be ordering were pretty spot on too. Will be visiting this location again’

  • Obi Vattanawong

Busy at meal times. Staff work hard to keep restaurant clean but given its location it often gets a little dirty. Food at A&W is consistent. Properly and timely prepped.

  • richard wenns

Food was served promptly.especially after a long day of work. They cashier was friendly and brought us our food right to us. The restaurant was extremely clean

  • Lukas Hansen (AlwaysLate)

Probably one of the most intuitive designs for a dining area I've ever seen!!! Plugs with both wall and USB ports near almost every table... and Free WiFi!!!

  • Susan

The staff here makes this outlet special. The food is always made with care. Friendly and helpful service. Tables could do with a regular cleaning though.

  • Matthew Goodacre

Waited 45 minutes on Uber eats and the restaurant randomly cancelled my order with no explanation/reason provided. Total waste of my time. I'm hangry now.

  • Sparkling Ice

I didn't eat here but they were nice enough to let my girlfriend and I use the washroom. Pretty busy location with lots of people getting their dinner.

  • Meaghen Stock

The staff are welcoming and friendly , the service is over the top. I was very pleased to have a great place to grab a quick bite to eat in this area.

  • Robby Hlady

This is a nice location, service was friendly, and they even let me have the breakfast outside of the breakfast hours. I wanted breakfast so bad lol!

  • Pamala S O Erickson

Love, Love, Love this place always so Delicious . Along with a great very friendly staff... Just like it used to be back in the day. …

  • Coastal Gayle

The teen burger I ordered today was dripping with oil and the bun was soggy. I also had to fix the layerings, it was sliding all over the place

  • Bobby De

This is a A&W franchise like all the others there is nothing different from any other A&W if you like 1 you will like them all this 1 included

  • Milan Wells

What a nice service here at this spot, it’s better than in some restaurants Plus Veggie burger is really something special, thank you …

  • Harshdeep Singh

The service was amazing. Best papa burger i ever had. Never reviewed anyone but this worth mentioning! Tnx a lot Jaismeen for serving me.

  • Angela Dee

The location, service (speedy, polite!) and food quality are all great. Really appreciate their recently expanded hours too, thanks guys!

  • graham slater

Denman st.vancouver. male server's not sanitizing hands.not following covivd protocols Go.and have a look.can easily.pass on the covid 19

  • Krishlene Mudaliar

My preferred A&W. Good Service and never mess up my order. Staff here is super nice
Service
Take out
Meal type
Dinner

  • Alex Bowrun

Sometimes, the beef paddies are very very dry. They stay in the warmer to long..
Food: 1
Service: 5
Atmosphere: 5

  • Navdeep Khosa

I ordered a beyond burger, it was really delicious and fresh. I am fascinated with the service that the staff offer to their customers

  • Alex Gomersall

Good quality burgers. Very happy with the food. Avoid on weekdays at lunch time due to large amounts of school kids. Gets very noisy

  • Pooria Hasheminejad

In Overall, A&W serves one of the best cheap burgers in canada but this brach is too small and the worth part is it is not 24/7.

  • Connor Mcgowan

Clean, fast, amazing service, always best quality food! A&W burgers 10x better than McDonald's. My favourite A&W in Vancouver.

  • A G

Fresh food. But..no gloves when there's a pandemic. Literally watched a person grab cheese and pickles with their bare hands.

  • Andresa Castro

Girik served us... was the best experience that me and my family had at A&W. He did an excellent job! Thank you Girik!

  • Michael Henderson

In the many A&Ws I've had the pleasure of eating at. This was as always a great way to have a quick and filling meal.

  • Alex Moffat

Food decent. Service OK. Toilets vile. Trash area overflowing.
Food: 5
Service: 3
Atmosphere: 3

  • Pamala Sherry Erickson

Amazing Food that's fresh and the best tasting burgers and onion rings around the the town. Awesome staff too …

  • Richard Douglas Sulkers

Clean restaurant, friendly staff and quality food at a great price
Service
Dine in
Meal type
Breakfast

  • Tom Enns

I had full on table service by the staff here today. 5 stars!
Food: 5
Service: 5
Atmosphere: 5

  • Otty beach

I like the teen burger and onion rings always quick service
Meal type
Lunch
Price per person
$10–20

  • Matt Larose (Axematty)

Buddy burgers, onion rings and root beer. Can't be beat.
Food: 5
Service: 5
Atmosphere: 5

  • Brayan Gonzalez Valdes

Charan was great! It was my friend’s birthday and she gave us a delicious apple pie! We didn’t expect that :)

  • Naomi

Jaismeen was very kind, the service was good, and the food was exactly what I wanted. Great location …

  • Guy Fournier

Economy excellent.cold free rootbeer as much as y can drink my favorite for Cold Root Beer. Close to Apt..

  • Garry Bhinder

Good service and amazing food
Service
Dine in
Meal type
Lunch
Price per person
$20–30

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