I called this location for a simple estimate for hurricane damages to my spa and was treated incredibly rudely. I was polite, professional, and to the point, however, I was treated as if I was wasting the man's time. He must not be hurting for business, because he sure didn't seem interested in getting mine.

Steve was great! Personable, very quick to respond, was at my house the same day, very reasonably priced, and my dogs loved him which is a good barometer. I highly recocommend this business - and believe me I have tried the others and they are not who you want to call. Call Steve!.

Terrible communication. To the point where it feels like he doesn't want your business. I tried to get him to fix a valve on my spa. He said it would take about 30 minutes to fix. He wanted to charge me $95 + $11 for the part. No thanks. Don't waste your time on this guy.

The work was performed in two visits (one to access the problem and order parts) and was performed expertly and cleanly. The owner, Steve Groff works with a smile and does not try to make a job any bigger than it has to be. I would definitely call on him in the future.

It took this business two days to return my initial call for service; we then set an appointment for three days away. He never showed so I called and left a message for him to call and let me know what was going on. Still haven't heard from

I have never written a review in my life. However, Steve came out twice to my house to fix my hot tub. The first time he came out he was an hour and a half late to the appointment, looked at my deck, and said “I don’t have time to unscrew

This guy, mr. Groff, is a scam and a con artist, a very direspectful person. He is an amature technician with a crappy job history. I hired his services to get my laguna bay spa up and running. he charged me $860.00 for a new pump, a new

We called Steve around the 2nd week of June to look at our spa. He was here the next week (June 23, 2021 to look at our spa. He charge $95.00 for the inspection. He told us we could apply this to the repair. The est. was 1100.00 for new

The first appointment I had Mr. Groff was over 3 hours late - and we had to call him several times to make sure he was still coming. When he eventually showed up - he spent 15 minutes here and said the spa was working fine. The second

I called him to get an estimate for my hot tub repair and based on our conversation I could just tell that something wasn’t right. Either he didn’t want my business or he just wanted the $95. I don’t think he’s interested in fixing

This guy ripped us off... he charged us over $100.00, said he would repair our spa and never showed up again! Buyer beware... he should not be allowed to do business... period! He should be in jail!

I have used A1 spa services several times over the years to fix my hot tub. I have always had a pleasant experience. Steve was always professional and the prices were very reasonable. Great company!

Steve charged me 100 told me he doesn’t have the part and he would get back with me I never heard from him again . I thought he was a good repair guy I guess not !

Recently replaced one of the pumps on my SPA. He knows what he is doing and offers reasonable prices. Will return your calls--a real bonus. Will use him again.

To my friends, colleagues, and random observers, Normally I do not like to post any sort of negativity. We live in a world with

Unprofessional, doesn’t show up, doesn’t return calls. I have no idea how he’s still in business

Steve has worked on my spas for years. He is great to work with and extremely knowledgeable.

Never show up ..2 time ..l running from work to be on time .and what ..dont show up

They don't know what parts they got in stock i will never call or use them again

Never shows up, always an excuse why he can’t keep an appointment