I was ready to drop all of AT&T's service until I walked into this location and was met by great service, the associate that worked with me stayed late to help and the store manager (Chris) even got on Facetime after his shift to make sure I was helped. Definitely recommend taking your business to this location!

The store associates are not informed or trained. They consistently told my wife and I inconsistent information that resulted in 3 different visits over the course of 8 days that ultimately resulted in us having to go to a corporate store to fix and understand all of the things that had been done. STEER CLEAR!

D Angelo made my customer service experience by far the best ive experienced in a long time. He was knowledgeable about the services and products. I brought over 3 lines from another cellular carrier. I will be saving $$$$ on my new Att&t cellular plan. So exicted about that.. This Belgate store is a winner!!

Thank you so much to the entire store for the help of getting everything fixed for me I am very very very appreciative for the help again I’m so sorry again but thank y’all for helping me so much. Have a great day and Happy holidays and will make this store my favorite won’t go to another store THANK YALL

Eyriel was very polite and helpful. She went above and beyond her duties to make sure I was taken care of before I left the university location. Eyriel assisted me with activating my new cell phone and installing a new SIM card for my son’s cell phone. I appreciate her professionalism and job knowledge.

I wish I could select more stars! Awesome customer service from every associate. It was my friend time at this location & they made me feel like a regular. I used to go to another location but will be switching to this location. The Consultant Kyle & has Manager Chris were phenomenal!

Incomptent employees. The employees prefer to listen to their favorite songs in the store on a loud speaker instead of welcoming their customers. I had to go 4 days and spent more than 8 hours just to set up my wirless account. The average wait time was about 45 minutes everyday.

Markus greeted me as soon as I entered the location. I needed a phone upgrade among other things. He was the consummate professional, knowledgeable, efficient and timely. I highly recommend going to this location it was my first BUT not my last. The 3 gents here are awesome!!!!

Store didn't have the phone I want in-stock. No problem. I asked if he could find out if any of the area stores had it and he said no he doesn't have any of their numbers. Really? No way to check stock? He didn't seem to want to be bothered from playing on the computer.

Tyrell and Marcus was knowledgable and informative also pleasant & a joy to be helped by. They also saved me from being hacked on to my account by finding my name being removed from the account. Would definitely recommend this store. It has the best customer service.

Lack of knowledge of AT&T systems is rampant at this location. Beware customer service is burgeoning skill at this store, I would say go elsewhere or call customer service. They are just lucky to remember to open the door! Love its heart not its lack of ability!

Dixie was amazing and helped me out. I didn’t get the gentleman’s name who was there as well but he is equally as awesome! I would definitely recommend this store. Service was incredible and they are very knowledgeable and helpful. Thank you guys!

Came to this location because I had some issues. The staff was so kind friendly and quickly fixed my problem. They were so knowledgeable and they didn’t make me feel like another number. Will continue to come to this store and this store only.

Christian went above and beyond as he provided us with Excellent Care and Service! He listened to every concern, and addressed each one mentioned in the nicest, most professional and courteous manner. Thank you, Christian for being so helpful.

Heather and Jenny were awesome! They both helped me with switching accounts as well as upgrading to my new xs max which I already love! They were very nice, helpful, and professional through the entire process! Both of them deserve a raise

I am a new AT&T customer for both internet and cell service. The internet process was quick and seamless. The switching of cell service was not as seamless but was made better by going into a local branch. I will not get into the extremely

I really enjoyed my experience at this location. Jonathan, Tasia,really helped me get my phone exchanged. It took 2 days however and some maneuvering but it finally got done. They were really friendly, informative on the steps I needed to

Me and my husband went and we waited almost 2 hours for 2 hours and we have been good customers for a while the manger was not helping at all she was very rude and very impatient she was not willing to help she was texting and eating with

My experience was absolutely fantastic. I was greeted by Marcus as soon as I came into the store, which made me feel as if they wanted my business. Isaiah Harrison assisted me w/my new iPhone upgrade and he was able to retrieve all off my

The place is clean and they are willing to help you, however for anyone doing anything with their customer support team ensure to bring a notebook and pen, to keep notes on who you spoke to and what they said, because sometimes things go

I just switched to AT&T so far service is better than previous carrier. I got my phone thru a field rep and was told I had a 3 day grace period. So today I went to this store to look at another phone to see if I wanted to change phones.

It isn't often that I get the answers I need at ATT. I must happily confess that this was not the case during my recent visit. The lead rep was knowledgeable, personable, and my issues were quickly identified and resolved. I got answers

I accidentally destroyed my phone and after weighing my options, decided to switch carriers. I opted to order online and pick up at this location (within a matter of hours after the accident). I must have incorrectly filled out my order

There was no one in the store when we came in to do our upgrades. All the reps we seated watching a basketball game. We had a specific request for a phone both lines. The only reason this interaction is a 2 and not a zero is that one of

When I walked into the store and I saw the store representative was busy so I waited for a little bit then Quila came up to me and assisted me. I tell you that she was an awesome person to help me to be approved for a phone that I been

I walked into the store for an upgrade and walked out with a new iPhone and the best cable and internet EVER. I saved a ton of money and the whole staff took there time to help me. The informed me on everything and threw out promotions

De’Angelo was one of the BEST associates I’ve ever dealt with!! Hands down… the best shopping experience I’ve had in a long time (especially in an electronics store). He was engaging, knowledgeable, patient (), and had a wonderful

I always have the BEST experience at this IKEA blvd location. Andrew P was excellent! My go to associate used be the super knowledgeable DeAngelo, but I found a clone lolol Andrew P ! Andrew disected my bill and helped me optimized

***CAUTION*** Went into this location to upgrade a device left empty handed only to discover the following day that I had unauthorized insurance charges added to my account. Filed a complaint with AT&T Corporate. *ONE STAR REVIEW*

I was having a trouble with my Sim card for a little while and i never knew about the electronic Sim card, Marcus helped me alot thank you very much, very professional along with the other employee that was working today thanks!

Great customer service, only issue is they need to wear they mask, covid is still around. They have the best customer service that I have seen at any of the AT&T locations I have visited. They made sure I would have no issues.

The staff was helpful from start to end. They even saved me money on my bill. Who doesn't appreciate that?! If you're ever in need of answers, help, great customer service or some laughs (bonus), come to the Belgate location.

Amazing, professional, and overall good environment. The person who helped me was Kyle, he made everything easy to understand and was helpful the entire way. I would recommend anyone who visits here to ask for him!

I received excellent service from Andrew and the store manager. All my questions were answered and I felt that Andrew had my best interest at heart. I also purchased Direct TV because of his professsionalism.

Came in to get information on switching from Verizon. I told him i saw some deals online specific to purchasing online. I was told it was impossible for me to purchase a phone online I would have to buy

Fabulous customer service! Because of Heather, I completely switched carriers. She exemplified professionalism and was extremely knowledgeable about the plans and products that would best meet my needs.

Tatiyianna & Armani went above & beyond the call of duty today to help us. We mattered we weren't a name & number which is rare these days. They both deserve a serious raise!!!!

Had an amazing experience at this location. Tyrell was an amazing advocate . He made sure we left super satisfied with our purchase / thanks tyyyyyy✔️✔️✔️✔️✨✨ …

When I came into the store, I was greeted by Z and Andrew right away. They were very very friendly and helpful. Ahmad Ty Andrew and us had an awesome conversation too

After getting nowhere with customer service we were lucky to find this store the sales agent and manager did everything possible to make sure our account was fixed.

Amazing service !! Very friendly, professional, and fun staff. Chris was a great help ! Didn’t take long and I walked out very satisfied with my new phone.

Andrew was a great customer service representative at this location! Defintely helped me to solve my issue in a timely and kind manner! :)

Honestly, Andrew was the best AT&T representative that I have ever experienced since I’ve been with the company for over 7 years.

Isaiah was very much helpful and patient at the last minute he is a true asset to the company thanks for the help

Eyriel, It is seldom that one sees such an enthusiastic response from a new associate in

Great customer service from Isaiah. He put our screen protector on with perfection.

Wanted to buy phones but no one was there, I guess they are on a break

Great store. Dixie was a great help and explained everything to us

Was able to save a lot of money on my bill, knowledgable staff!

Isaiah is Very personable. Easy to speak with.