AT&T Store

100 reviews

8309 Bandera Rd, San Antonio, TX 78250

www.att.com

+12106707000

About

AT&T Store is a Cell phone store located at 8309 Bandera Rd, San Antonio, TX 78250. It has received 100 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday10AM-8PM
Tuesday10AM-8PM
Wednesday10AM-8PM
Thursday12-5PM
Friday10AM-8PM
Saturday10AM-8PM
Sunday10AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of AT&T Store: 8309 Bandera Rd, San Antonio, TX 78250

  • AT&T Store has 4.7 stars from 100 reviews

  • Cell phone store

  • "It’s always a great experience at this ATT location"

    "Joshua provided amazing customer service, he answered all our questions and was very patient with us"

    "The customer service was awesome, the salesman Ben, was really helpful and friendly, he made my process to switch from T-Mobile to AT&T easier, and smoother"

    "Michael greeted me as I went into the store and was very helpful"

    "Mike at ATT off Bandera is a great representative for ATT"

Reviews

  • Mario Bojorquez

It’s always a great experience at this ATT location. Wonderful service, great staff and Priscilla the manager is truly a superb problem solver, knowledgeable beyond belief and an excellent customer service person. She has helped me out so much and I truly appreciate her and always enjoy my time at her store. Thank you guys!

  • Dolly Lopez

Joshua provided amazing customer service, he answered all our questions and was very patient with us. The 2nd time we went Daniel assisted us along with Joshua and both provided excellent customer service. They gave us all our options and let us make the best choice. This is my new favorite store. God bless y’all

  • Luis Jose Vasquez Pineda

The customer service was awesome, the salesman Ben, was really helpful and friendly, he made my process to switch from T-Mobile to AT&T easier, and smoother. I definitely recommend the customer service in this location, I am really happy with the help they provided to me, no regrets at all.

  • Gilbert Martinez

Michael greeted me as I went into the store and was very helpful. Kathleen then came in to assist. Thanks to these 2 sales reps I left the store with 3 phones. Excellent service. And thanks to the Priscilla the store manager for all her help as well. Highly recommend this location!!!!!!!!

  • Tom Wheeland Wheeland

Mike at ATT off Bandera is a great representative for ATT.. Mile was so courteous, helpful, professional and attentive to my issue. I always come to this location because of Mike and the other sales representatives. Other locations have made me feel like a bother to them.

  • Hidden One

Today, Customer Service was off the charts.Ben (Behdad) demonstrated kindness with so much charm. Product knowledge surprisingly accurate amount other things. So glad very impressionable Young gentlemen in AT&T’s Front Line Servicing our customers! Way to Go!

  • Ruben Mendoza

The manager at this location was called upon 12 Apr 23 to handle a complex fiber vs. copper issue at my residence I had been dealing with a different store location and multiple departments since 9 Apr. Miss Priscilla told me I’ll be taking

  • Denise Wilkinson

I highly commend Jade, Ben, and Josh at the AT&T store at 8309 Bandera Road in San Antonio for their top-notch customer service yesterday. I went there to have a new flip phone activated. They ran into a mysterious glitch with the contacts

  • Robert Cardenas

This store has a representative working there today (11/30/22) who jas a terrible attitude and embarrassed me in front of another employee and customer. She was very rude and unprofessional. I regret walking in today and will not be going

  • Mike Case

Howz It. I had great customer service at the AT&T store on Guilbeau & Bandera. My thanks to Behdad Gharib Nejad (Ben) for helping my wife & I getting our new phones connected. Thanks for your help Ben, you’re okay & then some by us …

  • Sandra Jaeger

I added a line and went to this store to activate my phone and Ben told me that my plan was old and if I added another line I would save money and pay less. I ended up with a bill double my regular bill and when I called ATT I was told I

  • Yolanda Evans

Wanting to share the positive experience I had working with the employees at the AT&T store at 8309 Bandera Rd in San Antonio. I had a unique and frustrating problem that required assistance. I won't go into details because it would take

  • Lovetta McAlpin

Clark, the sales rep, & other reps in the store were so patient helping me figure out my new phone's features. I'm very grateful that they truly wanted to help. Customer service is key in my industry & love to see young people understand

  • S M

Stopped by the new AT&T store @ Bandera & Guilbeau. Pleasantly surprised by immediate service, as there was no wait. More importantly, obtained exemplary service from Josh M. He was very knowledgeable & went beyond the call of duty to

  • Jon Brown All Around

My wife went in to add a line to her service. I was going to transfer my number the AT&t so that we could be on the same plan. She was there for an hour and a half supposedly their system crashed then they blamed boost Mobile for the

  • Lisa Rodriguez

ATT at Bandera and Guilbeau is the best! Everyone that we have worked with, Priscilla, Ben and Mike are amazing and have provided the best customer service. I appreciate everything they have done for us. Thanks again! Adam and Lisa

  • Mary Lou Calderon

Clark and Michael helped me set up my newly bought phone. They were patient with me and now I have a better understanding of the new phone. I recommend going to this store because there is hardly any wait and the service is great.

  • Robert Perez

Went in with my mother the other day looking for a new phone. She's older and not very good with technology, but Mike was very patient with her and answered all her questions. She's very much enjoying her new phone!

  • Marisa Diaz

I recommend anyone to go to this store. I was in and out in 30 minutes. No appointment necessary. The sales associate was knowledgeable and friendly. He was able to get me the best deal possible.

  • Rachel Polus

Malakhi was super helpful and patient! He took the time to explain everything about our trade in and preorder. The process was very painless. We will be returning for all future AT&T needs!

  • Chris Gonzalez

Don’t stop here!! The worst experience ever!!! Talking to Sandra is worst than talking to an automated system she loves to hear herself talk as if she needs to reassure herself

  • Shane

Thank you to the crew on staff today! Very friendly and willing to go the extra mile to help with setting up my Prepaid phone issue. This will be my new AT&T hub!

  • Sandi Longoria

Mike was an excellent rep and was able to take care of our concerns and also helped us with the purchase of my husbands Apple Watch. Excellent customer service.

  • Alma Gallegos

Great customer service. We knew what we needed and went in. Rep suggested several items and respected our decisions without trying to push sell other items.

  • Laurie Hollis

Ben and Priscilla have been fantastic with many issues and questions. I am so happy to have them in the neighborhood, and will highly recommend them!

  • Elizabeth Sparks

Mike was great. He spent quality time with my husband and daughter to set up a family plan. He also helped my daughter get additional products.

  • Jonathan Branan

Really appreciate the customer service of Ben and Mike! Ben was able to fix my issue with my Apple Watch Series 8 not being able to

  • Donna Clower

After fretting with paring watch to newer iPhone went by store and Sandra helped me very quickly. Thank you Sandra and AT&T!

  • Margaret Urias

Malachi was very helpful and patient when explaining details of my phone plan and upgrade. He was very nice.

  • Sal Solis

Poor employee training. Wife went in to upgrade her phone. Employee said our plan needed to be updated

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