Great company to rent to own from. The staff and management at the Troost location in Kansas city mo have been extremely helpful and have gone above and beyond to see to it that I was completely satisfied with my furniture. Definitely recommend them .

Me and my mother was not greeted nor did anyone help us, my mother had to go up to the counter for help and all she got was smart remarks, it was only two other people and the store and it was conversations between the customer and manager

The staff here is amazing!!! We had a family emergency about a month ago and I went in to pay our bill... Sherri was absolutely amazing!! She took time out of her day to make my day better and you cannot have a better employee than that!!!

I have used Aarons a few times before. Never have had any problems. Was supposed to have a bed delivered today. I spoke with a guy who said his name is Leo and he is in charge. He told me they would deliver around 6pm. It is now 730pm. No

UPDATE STILL ENDED UP A HORRIBLE EXPERIENCE AFTER ALL. NOW AFTER 2 YEARS OF PAYING THEY WANT TO COME PICK IT UP LOL. I HADNT MADE A PAYMENT BECAUSE I WAS OFF WORK FOR AWHILE DUE TO DIFFERENT REASONS OF GOING BACK AND FORTH IN HOSPITAL. I

Please shop there if you want to wait for 5 hours to get whatever you've purchased or to get a runaround about their truck being broke down go there if you want that kind of horrible service!!!!! Maybe the manager telling the driver (who

We bought a couch set from Aaron's and then moved to Washington state. Our couch started ripping and tearing a little over a year after purchasing it. We called Aaron's and after a few conversations and a month or so a new set of couches

Aaron’s doesn’t care about your business. How does it feel to be paying them hundreds a month for your rentals and you don’t matter? The manager told me that he has 1,100 other customers to serve. My son doesn’t have a car so my husband

It’s sad so many franchises located in the Urban core have such horrific customer service. After how I was spoken to and handled I just cancelled the order and now it’s going to take 4-6 weeks for my refund! Horrible! Y’all just lost a

There’s a Woman name Ashley I called in last week for a bed she said she would have to order the parts ok cool Calle her today I gave her my name and she remembered right off the bat witch one I wanted and all Beautiful customer service

My husband got a radio from the store recently. We was told on Tuesday that it will be delivered by 3:00 that Friday. We waited all day for them to deliver the radio and no one came we called the store and was told no one verified our

I just want to give a Big Ups to Ms Alexis! She was veey professional, and handle my process personally and until everything was complete with all of my references, and through out the application process. I am very satisfied with my

As of 2022 I'm still with Aaron's on Troost , guess I'll be there a little while longer , still fond of them all Billy , Tina , Gamall , new comer Ashley , and my brother who I would love to see come back , LeOtis , they are all my

Very unprofessional, it said I got approved online I got a confirmation order number an they never delivered my furniture an they lied an said it was because they wasn't able to reach me but my phone is always on and with me.

They’re not good with keep their schedule pickup time. It’s been four weeks since they was supposed pickup we kept calling to make sure, and they promise they would early in the morning. Nope still waiting

A nice place to start getting furniture & appliances & Ashley was so professional & helpful on what to do in decision making! She was the absolute best, very knowledgable. Thanks Aaron's you too Ashley!

I can get brand new quality products now with no credit. $5 for the first month is a great way to get started and the staff are very polite and helpful. I have been a longtime customer since 2006.

I have been doing business with Aaron's for a long time and they have always been courteous and helpful right down to the delivery people they are very careful when they bring my merchandise

Went in not sure of products but Ashley and Tamara were excellent team and florets service and down to earth and honest about your financial position and if things are reasonable.

Aarons Rentals treats you like you are really truly FAMILY!! I would recommend Aarons Rentals to EVERYONE for EVERY NEED in life! Check them out and you won't be disappointed!!

I will never rent from them again i goy a set from them and the was messed up siad they will send someone never did smh they don't have to worry about my business again

friendly and helpful staff more than willing to help you find what you're looking for even if they don't have it they will call around to their other stores.

I have been a patron of Aarons for many years. They have been my go-to when I want to refurnish my home. Great selection, great prices, and payment plans.

I've never had a problem with this store. I have been doing business with this Aaron's location almost 15 or more years.

I would recommend Aaron’s to everyone they always work with people and very respectful and polite

Came and set up furniture it was cool but always check out your furniture before receiving.

Great deals for people who need unconventional means for furniture. Ask for the big guy.

Tamara has been so helpful throughout the entire process. Definitely a happy customer.

Lousy Customer Service it the one one 59th Troost KcMo I should of known better …

Great staff. Very friendly every time I speak with staff. I highly recommend ! …

Worst Aarons I've ever dealt with! Employees didn't know what they're doing

Did not pay attention to the I principal and interest rate. Omg. very high

Good people Tina and Bill and the other team are good at what they do.

Best rental place ever. Only they will ever have my business

Awesome people work at this store, they are very helpful

Nice staff but the quality is not as good as it looks

Love this store cause of the people that work there

Not even there anymore so yeah dont go here …

This place has the worst customer service.

They work with you if need they help

The staff is way to flirtatious. Smh

They are very respectfully to you.

Made sure I got just what I wanted

Great prices on their products

Very Nice Customer Service

Rentals for a decent price

Good people there AOK

It good place to shop

Very kind an helpful

Great