Teller was nice, but we asked to also open an account and someone named ashley would be with us. Sat there for about ten minutes and someone else came in with a reservation for 10:30. It was 10:26 and no one told us we would have to wait for anyone with a reservation. Common courtesy to let your customer know an approximate wait time.

Pretty much the definition of incompetence. They make you set up an appointment to talk to one of their "bankers". Then you show up on time and they're not available. That's just a start. It's like these guys are trying to be awful. I switched to B of A from another bank a while ago and have regretted it ever since.

This is the WORST branch for BoA. Went this morning and they refused to let me in saying that it was appointment only, even for a quick teller transaction. I checked their website and there was nothing about needing an appointment and they

I went into the branch for a 30 minute wait, the tellers were nice (only 2 working) then i needed to make an appointment for the next day service needed (which the online booking service is currently down). After calling (7) times to reach

This morning I went to Bank of America to cash a check into one of my accounts and was told that it would be deposited tomorrow morning with certainty and without falter by one of the employees, only to find out that there is a hold on my

Service was bad. We had to wait although there was no line. I was also charged a $8 fee for cashing a work petty cash check because I don’t have an account with BOA although the company does. I never experienced this at the other location

Horrible service. Just opened a safety deposit box 2 weeks ago. Placed valuables in it and came back today to use it again. After waiting more than a half hour and with the key in hand they told me I didn't have one and proceeded to give

I came in to help my husband. Anyways, they were able to halfway help me. Once I went down the steps it was hard to think about my husband’s problems. What I really want to know is the story behind this building. It looks like a hobbit

just a horrible experience overall. From the inability to book online appointments due to 'technical difficulties' (for months), to the incompetence of the staff, this place is horrible. worst branch of a bank i've ever seen in my life.

I wish I could give this place 0 stars. 1 is too many for sure. I waited over 40 minutes to do a deposit to help a friend. When i finally got to the counter i was informed they stopped doing that. The part I'm mad about is the manager

Teller was friendly, but the personal bankers just walk past you without acknowledgement. I have been coming here for YEARS and had no idea they had changed to appointments? Terrible customer service. I used to love this bank.

I want to give a sincere thank you to Bank of America manager Vashon S. He was very professional and knowledgeable in assisting me to wire a transfer in timely manner. Overall, great experience!

Please someone explain to me why every other time I attempt to use the drive thru ATM at this location (I go twice a week), the ATM isn’t taking deposits. Very inconvenient.

Do not come here at lunchtime. 12 deep. 1 teller. 3 employees hiding in an office while we all wait. And only 1 came out when we went to the manager. Horrible service!!

Absolutely Horrible. We are supposedly Platinum Honors customers, and I cannot get anyone to return my phone call. Just imagine how you will be treated.

I bet your employees love these hours! 10a - 4p - wow! It is nice for them but terribly inconvenient for the people who use your services!

Greeted courteously and promptly by a very helpful employee. Even though my issue wasn't resolved, he tried!

Dear Bank of America, I am writing to express my disappointment with the discriminatory behavior I was

Awful service. 1 teller open 4 not staffed. Waited in line for 20 min. This is why I switched banks.

Worst place for banking... terrible service and waiting over 40 min. Don't deserve a star at all....

Worst branch ever! On friday’s there’s only one teller. Had to wait 50 mins in line.

Around 20 people doing the line and just 1 teller working as slow as she could

Worst BOA ever. Never more than 1 teller and ridiculously long line!

Very easy going staff and very friendly would go here again. …

Never have tellers what’s the point in staying open

Visited for atm withdrawal. It was easy and quick.

nice friendly environment and efficiently

Horrible bofa location.....

Bad service I had ever!!!

ATM's rarely work