Incredibly friendly staff, scents that will fill your nose with wonder, and a fantastic supply and plentiful amount of choices. This was a fantastic standalone location for Bath and Body Works and will not disappoint if you are looking for anything that you’re wanting to smell delightful.

I placed my order on line two days ago, got the notification that the other was ready to be picked up at the store the same evening! Got it today and it took under five minutes . Very friendly sales staff, no problems. Will continue to use this store for pickup and for shopping!!! …

I got drug there by my family. They were looking for some sweet deals and I think they found them. I was holding the basket while they filled it with stuff. I don't even know which smells I was smelling because everything smelled. Go here if you want to smell like something.

This location is AWESOME. The staff was courteous and friendly. The store itself looks nice and neat inside as well as outside. It's easy to get to and there's plenty of parking. I'm glad I visited and this will be my new Bath and Body Works location!

There is a reason why this location has such a high rating; the staff each and every single one of them I have ever spoken to over the phone or encountered in the store is truly incredible. Out of all the bath and body works in the Houston

I couldn't pick up my order within 2 days due to a family emergency. I called the next day and the girl said my order was still in a bag but the order was canceled and I can just pay for them when I go. I went a day later and the bag with

I went to the store to fix a problem previously made at the store so I done wasted my time going there twice just to come home and find out they kept some of my items literally infuriating especially since I believe the girl that finally

I normally don’t write too many reviews but I have to say this. I wasn’t having the best day so I decided to “treat” myself to a little something. I came in not really looking for anything at all. Cassandra approached me with a smile and

I have recently discovered this store being only 8 minutes away from my job. Since I always get off late and tend to miss sales, this location was perfect. It's situated nicely in an upscale quiet area. Parking is fantastic. The store is

It's a newer store. It seems like the agents working there don't want customers in the store. Online pick up and go service at this location is a very poor experience. Half of my order wasn't available but the online store showed it in

I’ve been to more Bath & Body Works stores than I’d embarrassingly admit to (yes, I am an admitted addict), however this store extraordinarily provides the best customer service I have ever experienced at a Bath & Body Works storefront

I very much enjoy coming here...i just wish they would send me coupons..i enjoy the vip membership app lol me and my daughter spend so much money here its crazy ...free samples would be nice.. overall great place to shop. …

Soooooo I actually work here and I can't say enough about this being my 1st ever retail job experience here at Brookhollow Bath and Body Works. My managers are the best and have trained each one of us to always come to work and do

Had a great experience with naomi and toby! I has mistakenly bough the winter candle apple sugar scrub instead of the cream, naomi helped me return the product and had patience during the transaction.

I Love Bath & Body Work but you didn't have orange and Ginger fragrance in a tube you just have in the big bottle. Please sale it in a tube ❤️❤️ ❤️ Thank You ❤️ …

The staff was super nice, i loved this specific location. They were really helpful when explaining to me my rewards points and how I could apply them to my purchases in the future. Thank you!

This is my favorite B&BW's location!!! I love that it's not located in the mall and the staff is so courteous and helpful! Plus, it's located within a fairly new shopping center! …

Two, laughing female associates by the door. They were nice to Latinas but not me. No words of greeting or offers of help for me. Racist? My money spends the same as everyone else's.

I would like to the time out a give a special shout out to Vanessa Espinoza for her great amazing customer service that she gave today she worked very patently with us today .

Unprofessional workers .They were rude to my girl.. she told me that she picked up her order that the 2 workers were secretly whispering each looking at her made her feel bad…

Extremely friendly and helpful! I'm not a pro nor usual shopper here, so it can be overwhelming picking something, but the team eased my troubled mind!

Cassandra Lopez is the greatest!! She will keep you updated with the new releases, friendly, and very patient. She truly cares about customer service!

Still the go-to place for foaming hand soap in every scent you can imagine after all these years. So glad there is a stand alone location so close.

I love this place. They have awesome customer service. I have one closer to where I stay, but I go here. They're helpful and friendly.

Ladies here are very helpful, I needed to exchange products and get new ones. All the ladies were super friendly and helpful!

Best Bath and Body in all of Houston. The people that work at this location are the absolute best. I love this store

Great customer service as usual. So nice to come to this store. They help you get a better deal. Very recommended

Is a new establishment so the place is very clean. I love the sushi bar good selection. They have e-robot host.

The ladies were very helpful and thoughtful for making sure you are happy and satisfied with your purchase

I love going to Bath and beyond you get to find everything that you need to give to someone special

The ladies on the sales floor were great. Very helpful and friendly. I love Bath & Body Works.

Awesome customer service! The staff was very helpful with making my final selections!

Professional service knowledgeable staff easy exchange and refund process.

Always a pleasant experience here! The staff is always sweet and helpful!

Wrapping up last minute gifts for teachers. They had an awesome sale.

Always great customer service! no matter the location I go to

Always love the service here and of course the scents

Very friendly staff. Good selection of products.

Great place to shop. Awesome customer service

Great service & great place to shop