Bath & Body Works

607 reviews

Sp 12 & 13, 13740b Northwest Fwy, Houston, TX 77040

www.bathandbodyworks.com

+17136901397

About

Bath & Body Works is a Beauty supply store located at Sp 12 & 13, 13740b Northwest Fwy, Houston, TX 77040. It has received 607 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-7PM
Thursday11AM-6PM
Friday10AM-7PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Bath & Body Works: Sp 12 & 13, 13740b Northwest Fwy, Houston, TX 77040

  • Bath & Body Works has 4.6 stars from 607 reviews

  • Beauty supply store

  • "So if anyone read my last review they would of known I gave a secret of theirs away but it's such an awesome secret they asked nicely if I would remove it so I did"

    "This store was going to go above and beyond to recover the poor performance of another location"

    "This is my favorite Bath & Body Works store! The employees here are very kind and helpful, especially Jazmin! I was having a crummy day and I am so glad I stopped here on my lunch break"

    "Never been to this location but the gal who greeted everyone who walked through the door was awesome"

    "My teenage daughters visited this store tonight and were racially profiled"

Reviews

  • Sara Anne

So if anyone read my last review they would of known I gave a secret of theirs away but it's such an awesome secret they asked nicely if I would remove it so I did. But if you ask someone from the store then I'm sure they will tell you if you ask not cely and get to smelling good again!!!

  • Debra Benton

This store was going to go above and beyond to recover the poor performance of another location. The employees were polite and had the knowledge to know what to do. Get help from a manager. The manager Izzy really wanted to create a better experience. I appreciated her effort.

  • Amanda Becker

This is my favorite Bath & Body Works store! The employees here are very kind and helpful, especially Jazmin! I was having a crummy day and I am so glad I stopped here on my lunch break. Jazmin helped me pick out the perfect scents. This visit truly brightened my day.

  • Malee

Never been to this location but the gal who greeted everyone who walked through the door was awesome. I failed to get her name otherwise it would of been posted in this review. Kuddos to you girl. Not only did she greet everybody but wasn't

  • Shaunareca Fambro

My teenage daughters visited this store tonight and were racially profiled. The lady that followed them didn't bother to ask them if they needed help just followed them around the store assuming they were there to steal. My oldest daughter

  • Ray M

The manager at this location named Victoria is extremely rude, dismissive and is not courteous to customers. My wife was patiently waiting to return some items and after the manager checked out multiple people in her line my wife asked if

  • Tanya

All 3 ladies at the front of the store were playing on their cell phones. I had a simple question about a body wash & spray fragrance that might only be seasonal. She said, "I'm not sure" and literally left me standing there as she slowly

  • MR. C

What a horrible place to shop and there's a security guard that makes people feel unwelcomed and uncomfortable! The only reason why I gave this place 1 star is because they had what I wanted at the 290 and Tidwell location. The security

  • Kim B

Staff always helpful. Store is very well stocked and organized. This store absolutely honors there email coupons. I am updating the my opinion of this store to add that the manager who worked on 10/10/19 was extremely rude and obnoxious

  • Valerie Jaime

I went into the store to return some items, I had my items in a bag and and soon as I walked in The security guard followed me around the store and made me feel like I was a criminal even though I hadn’t done anything wrong. I ended up

  • linda faith

Came to the location for the first time in forever in Saturday for my mother day gift. The store is clean and organize. Was greeted right when I walk in the door by the two girl in the front. I was ask immediately if I needed help with

  • Robert Martin

The service at Bed Bath and Beyond always seems to be very good. I like the one in Katy Mills mall. But whenever things are busy in town this one seems to be a little easier to get to you. The staff there is just as amazing as all the

  • Kay Lawless

I received the worst customer service I have ever had yesterday. If I could give this location no stars I would. I ordered two candles online to be picked up in the store. When I got there I decided to purchase another candle exactly

  • corey adams

This was my first time visiting this location and my experience was not the best. While searching for wallflowers we encounter a conversation that took place by one of the employees and a older African American customer. The customer

  • JNette

Love ❤️ it. Candles are very very overpriced, even when on sale . Buy 3 get 2 or 3 Free on overpriced merchandise is not a true bargain... Thats probably why they have so much unwanted merchandise, that's always on sell... mmmm …

  • TaVonda Brown

Used my coupons that I had. Staff is very friendly. Had a great varieties and assortments of shower gels, body cream candles, hand soaps, hand sanitizers. I did notice that there was a great assortment of men items at this location

  • Shelitha Davis

Another one of my favorites ☺️ and no matter how expensive the candles are, the quality and strong fragrance will keep me going! And they also have amazing moisturizing hand and body lotion …

  • Angela Newman

Love the pickup option. Always fast, accurate and a friendly. Also love the special rewards you get on the app… even though the app is not one of my favorites. Still 5 stars for the service and value.

  • Mary Gottschalk

They didn't have some old scents that I wanted, and were full of Halloween stuff in July. Thats ridiculous . All in all, its okay. A bit overpriced, but I will say the quality is good. …

  • josephine ledezma

The employees are always so friendly and helpful. The store is beautiful, well stocked, and wonderfully organized. The variety is great and there's something for everyone.

  • Gemese Williams

Yesterday I received horrible customer service one of the front desk workers was trying to charge me extra because i decided to by 3 wallflower instead of 5

  • Denise “Decibelle” Daughtry

It was smelling good in there and the workers were so nice! I did not have extra funds for the cost of the products I wanted, but it was a nice experience!

  • Elizabeth Aguilar

Nice employees!!!! Great service from Aaliyah (cashier) she’s always very helpful and patient with me and my family. Thank y’all …

  • Mary AF

Employees were very friendly and helpful, the store was clean and check out was a breeze. It’s always a pleasure shopping here!

  • Ms. Chon

I love their semi annual sales. My go to is the lotions and body wash. The aromatherapy section is great as well.

  • Aristea “Audie” Perez

One of the workers was really friendly and helped me out a lot. I didn't get her name but she was the best.

  • Anthony Ruiz

I walk up and am greeted by a security guy ( who after checking out my teenage daughter) greeted me.

  • Kalie Reyna

This store is so organized and always welcoming. I sometimes order pickup and they never disappoint.

  • luna

Best customer service by an associate named Ruby she was super nice and helpful …

  • Rebeca T

The employees are always nice and attentive

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