Bigs laundromat

250 reviews

2300 Fredericksburg Rd, San Antonio, TX 78201

+12103145596

About

Bigs laundromat is a Laundromat located at 2300 Fredericksburg Rd, San Antonio, TX 78201. It has received 250 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday6:30AM-10:30PM
Tuesday6:30AM-10:30PM
Wednesday6:30AM-10:30PM
Thursday6:30AM-10:30PM
Friday6:30AM-10:30PM
Saturday6:30AM-10:30PM
Sunday6:30AM-10:30PM

F.A.Q

Frequently Asked Questions

  • The address of Bigs laundromat: 2300 Fredericksburg Rd, San Antonio, TX 78201

  • Bigs laundromat has 4.2 stars from 250 reviews

  • Laundromat

  • "I am a VA VA Housekeeping Supervisor, I wash my work clothing and other garment that I have that need to be washed but (my fine clothing always go to the dry cleaners not the issue here) I found the laundrymat because my laundrymat on MEDICAL DR"

    "I won't be coming back I will go to the one down street"

    "So I don't believe the price of the machines are over priced"

    "Been here a few times before with no problems"

    "This is a coin laundry"

Reviews

  • Dean “Ghostfacedrillah” Mason

I am a VA VA Housekeeping Supervisor, I wash my work clothing and other garment that I have that need to be washed but (my fine clothing always go to the dry cleaners not the issue here) I found the laundrymat because my laundrymat on MEDICAL DR. received damage from a fire, Bigs is clean all the way around it have TV's and seating with a couple of vending machines and also there are restaurants and my neighborhood store HEB is in walking distance...give Big's big respect I like the please very much and I know you will to, so peace out much love and respect to ALL!! ❣❗

  • Aaron

I won't be coming back I will go to the one down street. Both times the employees have hh incredibly rude the machines or over priced. The female that is working seemed to bothered that I had a question. Then I asked about chang for a five was told I'd have to get it all in quarters fine whatever. Then 10 mins later another customer asked the same question they were told no they didn't have change but they could next door and that they were pretty cool about hooking it with change. So now I'm stuck with five dollars in quarters. So if u like over priced machines and rude employees then this place was great

  • Jen Kg

So I don't believe the price of the machines are over priced. if you want a clean job done and you don't want to hassle with extra rinse, then it is appropriately priced. The dryers actually dry with just the first deposit and the employees keep to themselves but will answer any questions you may have. I have been here maybe going on an hour and I've already seen the employees sweep up 3 times. If you are rude to others then naturally you will receive attitude but I have not had a single issue. Over all a pretty clean, quiet, and efficient place to do your laundry and go home.

  • Anna Martinez

Been here a few times before with no problems. Now the big washer for $6 50 is not soaping up!!!! The employee, Ruben, is here and I tell him and he says there is nothing he can do about it. He clearly sees no soap coming out and is doing absolutely nothing about it. I ask him for my money back and he says he can't! Then he tells me it's rinsing that's why the soap is not coming out...I try to explain to him it wasn't coming out during the main wash either and he cuts me off and just walks away...No customer service whatsoever

  • Rudolph Wratten

This is a coin laundry. Nothing exciting, nothing bad. Several TV sets, on different channels. No place to charge a phone. Electrolux coin washers and dryers, very modern LCD display. An attendant on duty. Very clean, plenty of laundry carts. For a coin laundry, it is OK. I am not interested in TV. A power strip for charging phones, and WiFi access would be nicer. But perhaps this is not desired from a business standpoint.

  • KRYSTLE ALVARADO

If you are gonna wash here only come in the morning. that's the only time its mildly fresh inside. the a/c is out and if you come in the afternoon its horrible inside. Literally fresher outside than inside (even when its 100 outside) Theres a few fans but unless you are sitting I'm front of it prepare to sweat. I figured they'd get it fixed quickly but nope. They're gonna lose alot of business with this heat in here

  • Yolanda Garza

I've been going here since Dec..MY WASHER BROKE DOWN.. I like it. I go early. Use big washers. DRY AT HOME ..best deal..fewer loads. Price fair . ALWAY CLEAN..SOMEONE ONE ALWAYS ON DUTY FRIENDLY. ..WILL KEEP GOING. Weekly cost..8.00 to wash 2 big load....3 loads when washing sheets and blankets...dryers are great .. we needed a new laundry mat in this area...thanks BIG

  • Lorraine Gonzales

Wash clothes here a handful of times a little bit more expensive then I usually pay but washers and dryer works really well and fast also have 4 TVs soap and watch TV while waiting for your clothes to wash and dry vending machines are always feel also have a crane machine and to arcade game very big and spacious lots of parking also has wash and fold service.

  • Paul Lambert

I can't express how much I like this place. I have a washer and dryer but it would take too long to do the laundry at home. Instead, I come here use 5 or 6 big giant washers. I just got out of the hospital, and I am very weak. The person working here asked if I needed any help. He helped me with the wash and drying. I am so grateful, best service ever.

  • Jeff Ayers

Followed the instructions on their machines, yet no visible soap while machine washing. Informed employee, asked for refund and she wouldn't refund my money. Embarrassingly, that happened more than once, another there person doing laundry had same experience. I do not recommend this laundromat, new machines but they do not work properly

  • None Ofyourbusiness

A little over priced, usually the gentleman are always cleaning and being friendly. Today there was a Hispanic woman. Lazy was sat down the whole time I was there. Lol you suck lady. She also looks like she's a hoodrat and didn't finish HS. This was on 4/13/18 at 4-5pm. So management if you see this you know who your lazy employee is

  • Isabel

Extremely rude not worth the money false hours! Pulled up at 10:31pm and was told by the guy in the picture; very rude that he was closed. I asked why the hours said till midnight 12 he just waved his hand over his neck and kept yelling with anger that they were closed. On top of that this place is very pricey. Save your money!

  • David Valenzuela

BUSY. Lots of working machines and someone is always on staff when I go during the day. This is a large location but, due to COVID guidelines, you may find that you will have to wait outside in your vehicle. Bring some entertainment, warm clothes and something to drink for yourself so you don't get bored and fall asleep.

  • Josh Hernandez

Always friendly staff and the OWNERS ARE BEYOND NICE, GREAT PEOPLE ! Washers get your clothes cleaner then brand new. Great dryers. If there are any bad reviews of this great place, please understand that anyone who says anything negative about this place are just that. BIGS LAUNDRY MAT IS SUPER COOL . …

  • Yvonne Idar

There's a guy that cleans extensively and efficiently, place always looks and smells clean. There's also a woman, chief warden lol, she makes sure everyone wears their masks and if you're not doing laundry, the boot, you're gone, no homeless unless they're doing laundry. My new spot for laundry now.

  • Plumbing Assassin of Texas

They kicked me out at 11 on a Wednesday told me to fold my clothes at home when in fact they're advertising being open till 12 but telling me they close at 1030 I told him sign outside said 12 he said thats for Saturday then saw the sign for himself nevergoi g back no matter how convenient it is.

  • Luis Martinez

Great place but too hot need to put the a/c on this place .. ..ask the lady to turn a/c on but she has no control of it won't be coming back soon... it's sad also the girl that works here brought her fan from her house cause people we're complaining it was hot.....3/28/2018...on a Sunday

  • Nanz CR

There is always an Indian man running the place, along another Indian lady. They're alright, if you ask them for help. People over exaggerate when they speak of their experiences here because I wash here once a week and have witnessed no problems.

  • Danielle Merrill

Clean but not enough water running through the soap lines and I notice they weren't running water to the correct one it tells you to put the soap in so my clothes did not come out smelling like tide but it was nice and cool in there

  • Kim Guerrero

My washer literally started leaking water everywhere an young kid that's here was no help had repay again for another washer when it should've been there responsibility to fix issue the place is dirty now previous owners were better

  • Nina Escobedo

This place is huge but alot of machines weren't working. But I was able to wash my laundry and place was clean with plenty of TV's to entertain you.$1.75 was the cost for washing. I dried my laundry at home, my washer acting up!

  • Laura Sanchez

When this laundry mat first opened up it was nice. I went today’s Sunday, May 31 @ 11am and the laundry mat was dirty. The floors are filthy the machines are dirty. Dry soap all over the machines. Just filthy!!

  • Masterful1

driers get overheated towards the end of the day. other then that its clean and they have a great selection of snakes and drinks in the vending machines. plus a coin pusher game and men and women restrooms

  • Mary Jean

This place just recently opened up and I love it it clean well priced and even has vending machines so you can get a snack and soda while you do your laundry and they are now adding arcade games love it ♥️

  • Waynmond Watkins

There was eight 1.50 wash machine out of order plus staff that works there are not professional and I went to Dollar Tree down the road someone took my washer and washed there cloths

  • Sylvia Martinez

This laundromat is nice clean and the restroom were open and clean. I've been to some laundromat the restroom would be lock some would be dingy unkempt. But this one was super CLEAN

  • Elizabeth Torres

It's a clean atmosphere. All the washers work most of the time if not always. The dryers are really good. It's less expensive that many laundromats that are in bad condition.

  • Leslie J. Taylor Adams Lane Cole Hester Mallette

Loved this spot. The owner let me stop and charge for a minute so I would make it back to the courtyard safely. The facilities are clean and nice place to do your laundry.

  • Jessica Almanza

Very hot in the laundromat... late in the day..No A.C....I guess they are having problems..No Air conditioner in laundromat.. way too Hot ..in side of laundromat..!!!!!

  • Mar Flores

This place is always nice and clean. The machines are nice, updated. I usually drive out of my way to come to this laundromat because I know I won't have any problems.

  • Fernando Jasso

not a lot of people washing on mondays. the washers and dryers are brand new. A dollar for 30 minutes I was able to dry a king size comforter very good

  • Estefani Blanco

Prices went up a bit. Lady there wasn't doing much just sitting on her phone. Usually the gentleman are cleaning and we've been offered popcorn before.

  • GLORIA JEAN VEGA

Lots of washing machines 3 different sizes and lots of dryers in 2 sizes, money changer, vending machines, TV's, music, very clean, attendant on hand.

  • Juan JJ

Everything's brand new and clean and has 3 television's.. Just a lot of bums and drug addicts that hang out around there to try to use the restroom

  • Clarissa Perez (Risa Jo)

Hours are great! Six load washers, A/C, television, snack machine, clean, restrooms work so do water fountains & change machine. Free Wi-Fi!

  • MARIPOSA butterflies

Wish people would follow rules and regulations about wearing a mask and employee should inform people couldn't get out of there fast enough

  • Francisco Medina

Horrible over priced. 6.50 for their biggest machine while other places have it for 3.75. Also the machine doesn't dispense the detergent!

  • Tita Ruiz

I like this place. There is a notice that says NO MASK NO SERVICE and there were several person without. I think they do not how to read.

  • Timothy Guillen

So glad I went here. Clean, clean clean. Nice machines. Three large TV's big dryers. Safe and staffed. Nice guy keeping the place clean.

  • Amanda Gonzales

Plenty of machines & all were working and clean... bonus to have an attendant there. Safe area... tho, I've only been during the day.

  • Sarah Stain

I went to try this place out based on the reviews I read but never again. Horrible staff and machines weren't even working correctly.

  • Pamela Carian

Very nice place . All washer and dryer are very clean. It's is located near a bus stop. So it is easily accessible. …

  • Carolyn Alcorta

Big laundry, no wait. Very clean, attendands were attentive to customers and were cleaning the whole time Gilbert and I were there.

  • Catalina Nakao

I love this play. The owner was so kind, I had a little issue with the washer. He quickly fix it and got my washer running. …

  • ismael alvarez

The only problem is the parking and that's not the businesses fault some people park anywhere and don't care who they're behind.

  • Kurt Schiget

Love this place, nice machines an it's big, you can always get your laundry done here, check it out, you ll be glad you did.

  • Marie Ramos

Clean, cool enjoy doing my wash there. I didn't say this: I said ladies on day duty not helpful sat all the time I was there

  • Robert L carter 4

Hot as hell in here very clean place no air conditioning just regular fans .. items STOLEN.. MUSLIM LADY LAUGHED ..SCUM BAGS

  • Ellen Langston

I never have problems with machines here. It's clean, organized. And lots of washers(different and fried. Decent prices.

  • Stanley Dermont

Lots of washers and dryers, all of which are fairly new and in good working order. Very clean with on-site attendant.

  • Juan Delgado

Water not even close to coming out warm when it was set on hot, went to tell the attendant who barely spoke English.

  • Demetri pena

Google said this place is open till 11:00pm walked in at 10:00 and the lady working said they closed at 9:30pm.

  • William Garza

Always a pleasure if going to wash and dry at Big's . They are definitely better than any E-Z or Kwik Wash .

  • Betty Herrera

I went to wash a few items and it's so nice clean very nice people who come to wash too. I really liked it.

  • reynaldo rodriguez

Awesome Laundromat..clean..plenty of washers and dryers. Always present..employees. Working change machines

  • Phillip Bouie

Nice place for a laundrymat. Fairly clean and while the staff is present, they aren't very approachable.

  • Eric January

The attendant there is very nice and very helpful always a smile on her face she brightens up the place

  • Kathy Rdgz

Man working was no help. Owner only cares about making money not about machines working properly.

  • Lindsey Neely-Dickey

A little expensive, but well worth it for the incredibly clean and highly effective machines.

  • Liv Shipley

LOVE the ladies that work here. All gems. Owners seem like they suck. That’s why 4/5 stars.

  • JJ Jimenez

Is okay, seen better. Couldn't understan why the dryers stop and the continued on the own.

  • Justin Bailey

Watch your kids uniforms. Straight up caught some lady hovering and eyeballing my dryer.

  • James Rea

Friendly, courteous employee who keeps facility clean, I'll definitely will return...

  • Sandra Wilson

A nice place to do Laundry roomy I really like the huge washers and clean atmosphere

  • Ericka

Nice place... Would be better if there wasn't so much drug addicts hanging out there

  • Topazio Harper

Very nice and clean! And for the size of machine not over priced ! I like it a lot!

  • Lemus Dos

Cool place the guy that works there was cleaning keeping up, definatly going back

  • Rose Zee

Always clean, with an attendant on site. The machines are maintained very well.

  • Michael Tweldebrhan

Very clean and modern laundromat, Their prices are great for what they offer.

  • Catalina Vasquez

I like coming here when I'm on this side of town. Always a clean environment

  • Edward Gonzales

They have this quarter game I enjoy, free wifi, and good music. I like it!

  • Katrina Branch

Not only did my clothes get dry. But we felt safe. And it was very clean.

  • Harley Quinn

this is the boss of laundromats. I just wish they had more folding tables

  • Alma Yruegas

It’s pretty clean, only thing I don’t like is the lack of hot water.....

  • Javi Solis

Plenty of machines that work very well. Always clean and always staffed.

  • Helen Valdez

Always very clean and owners are very hardworking and nice to customers.

  • Jeremy Hende

There's always something available. The location.is convenient and safe.

  • Christopher Todd

The equipment works well. Several choices for different size machines.

  • Sonia Saenz

Has the big washers for my king size comforters and its always clean.

  • Rudy Ugarte

Ample washers and dryers, clean laundromat,, parking lot is small

  • Jessica Lee

Very clean facility and helpful staff! The free WiFi is a bonus!

  • JOHN URIBE

Very clean place great staff and the machines are hella good

  • Carolyn Phillips

Little pricey but very clean. Lots of machines, no waiting.

  • duane crickmore

A very clean and efficient laundromat. In and out is quick.

  • Mike Berkman

Clean and Sanitary. Usually a lot of machines available.

  • sherri Heiden

This place is crowded and loud not keep clean up

  • kenneth boullion

Clean, affordable, working, staff present, wifi

  • Azalea Z71813

Clean, big and not alot of people washing....

  • Albert Guerrero

Great place nice and cold inside very clean

  • Jackie Wilkerson

Good prices big machines and nice and clean

  • Eddie Solis

OMG this is an awesome place to do laundry

  • Cynthia Twofeathers

Very clean and someone on duty to help you

  • Alfonso Rodriguez

Good service and great help Good equipment

  • Richard Guerra

Great place, I'm going again today …

  • Linda Ramirez

3 out of 9 top load washers still broken

  • Stephanie Pate

Clean, great equipment and fair prices.

  • Serah Gene

The people that work there are so rude.

  • Anna Campos

Washed large blankets and great price.

  • Robert Williams

Nice place to do laundry. Very safe.

  • Robert Armijo

The staff is so nice mostly Ms. Eva

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