There is a Spanish old lady that think she owns the system she predict for you and most of the the time is wrong. She has to stop that, her gold is providing with help not stopping pleople to go fward. Also some workers have to understand that if someone is there is because it needs help.

My experience was pleasant enough. However, I’m concerned that I went in to cancel a cash assistance application that was pending. Got home to check my account and note it states I applied for SNAP??? When did I apply for anything ??? I’m lost and confused.

The workers are so rude , not just to me to the lady before I was called was arguing with her then my number was call after and she was so rude to me and kept repeating herself with so much attitude instead of trying to listen what I was explaining to her

I went to this facility yesterday 01/16&17 /24 oh my god they treat people like animals the workers & security look like they are possessed by demons geez, the government need to come in and create a new system where people treat people like human.

maybe it's the energy of those who are in need of public assistance who got it all screwed up - the "fake police" are kind and helpful... the staff, understand the supply and demand got so many of us on line and they want to help you to the

My daughter is at the center is horrible the caseworker does not know how Job when you speak to her supervisor she doesn’t know her job my daughter was possibly transfer out the center two years ago silicon in Center she belongs in a family

Received a letter stating that I would receive emergency stamps uploaded all the documents before the time and I still haven't received any emergency stamps it's been signed by supervisor and nothing has occurred I had a telephone interview

The woman behind window 7 today had the worst attitude. I didn’t get a chance to get her name but she was very rude when I asked her to clarify something. She rolled her eyes and sucked her teeth as if I was annoying her. I was very polite

This location is horrible. The workers don’t let you speak to get the proper help. Came at 8:30 to get a a card replacement and for an FX paper to wait 40 minutes to be seen and she says Cash assistance (#7) giving me a CA paper then they

Today 3/6/19 @ 8:45am. The staff in the first floor that "helps" with the computer register process. I am a Family Worker. I was advocating in behalf of a client at my agency. I didn't know how was the process to register my client. So, I

Eight / nine plus hours wait! Regardless of the reason one visit the office, the least time you wait to be referred to the right department is about four/five hours ON A GOOD DAY! This place deserves minus 20 stars and of course the

Very rude and nobody knows what they are doing. Condescending and in a hurry to get you out the door even if it cost you another day wasted going back due to errors. Cut you off and don't hear you out, give you the wrong information and

I have to say, you hate coming to places like this especially when you and your family fail and you need help. However I must say, the staff and the wait time was amazing. I did not feel humilated for asking for help. The staff was very

I love this branch. There is never a long line and I'm in and out for temp card replacement in under five minutes. Just a heads up. This building houses two addresses. The main entrance and only way to enter is thru the door where the

I wish I could give this place 0 stars. Just left the place. The lady at window 7 has a very nasty attitude. She should not be working behind a desk dealing with people at all. After I submitted my document, she just pushed the paper

My "CASE WORKER", Has not assisted me with any situation everytime I have approached her with one. I do understand 2020 was a very inconsistent yr due to Covid .19. Im in need of further help as we speak..and still no response.

I had a awesome experience. I was treated like a human being. I came first thing in the morning. I was there for a few hours but that is expected. Alotta of the guest have no patience. The staff are dealing with alot here.

Employees are not trained well.. Be prepared to get the run around with this place... while employees act clueless... When u go make sure to write everyone's names you talk too. No coordination at all in this place sad

THEY TREAT PEOPLE WORSE THAN ANIMALS. No sympathy no help just straight attitude and indifference. I sat there for 3 hours I asked for resources to fix issues and she did absolutely nothing. Don’t waste your time.

If you have a problem inside, ask for the manager!!!! Ugly people that looks like fishes don't know the rules and regulations of benefit policies. Long long wait, human resources administration to help human

The case workers know they get money for closing cases and claim to had made a phone call to the client and then will close the case. What they think I don’t know anyone that work for hra. Tuh!!!

Thisvis the most direspectful service i encounter in all my life , very bad attitude and not helpfull in the interaction while asking question , just i don’t know …. Nextttrr Shame on them

I called at 10am and left my phone number for a call back, got called at 5pm finally and I said what I needed and the guy put me on hold for 30 min, after that I just gave up

Why the lady at check in always has a short skirt with her private open to the public. She should not be sitting down wearing that. C'mon son.

It could be worse. This is New York everyone has an attitude. What you give, you get. Best part of this center they moves fast.

They helped me right away, some nice man that been working there for years went out his way to help me and I appreciate that

Great experience so far, I am being helped . I just forgot my I'd card so I slowed up my own process. The system works .

They hung up the phone on me after waiting for 4.5 hours on hold and customer service support has unnecessary attitude.

People treat you like an animal here. Specially who called herself a "supervisor" she's in the #10.

Best office to visit!! Quick, clean professional the guards are nice too