Docs office called in prescription at about 2:30. Went to CVS there on 38th and Emerson. Was told it would be an hour. Tried to pick up meds at 6:20. Told only had 4 done. Called back next morning at 10. Told still not finished. Needed another hour. Obviously they stop working on it instead of finishing. …

Just bought a case of water and some bottles of soft drink.. after stepping out the store am wondering why my bill was so high.. the price for one soda (soft drink) was $2.39 each I ask for a refund and they say I need a ID to get a refund. That to me don’t make any sense. So I was unable to get the refund.

This is a great store. In the middle of post modern decline of neighborhood relationships this store stands out as being warm & professional. I have had need to tangle with the corporate offices but my only advice for the store is to get more folks just like them. Acessible & kind.

Diane Is amazing! She greeted me when I walked in the door. Asked if I was going to the pharmacy because they we on lunch and let the people who were going know the had 11 min before they opened back up. She helped me with my purchases from start to finish! I love her!

pharmacy is horrible! I was so kind on the phone, saying please and thank you, wasn’t upset about meds being unavailable, just said i’d ask my doctor to send to a different location. and was literally yelled at. the aggression was so unnecessary and not helpful.

Let me start by explaining that I am a licensed and experienced pharmacy tech in the state of indiana. This pharmacy is close to my house or I would never go there. All of the employees are rude. I sent scripts to be filled, they either are

I scheduled a COVID-19 test on February 14th at 3pm I arrived on time did the swab in both nostrils and the lady who helped me said it would take 20 minutes for my results to be texted or emailed to me....about 4:45pm the same day I checked

The pharmacy will not answer their phone, you have to physically go go the counter and expose yourself to Covid to get their attention. I stated to the technician yesterday that I was on the phone 40 minutes with no pickup, her reply was I

My experience at this location has always been great especially at the pharmacy. But the gentleman with the accent I spoke to tonight about a medicine transfer was absolutely rude and sounded annoyed that I called an hour before close and

Today is November 30 2023 and I was helped by this young man Derrick he is an amazing person great customer service now here in the past I've cole to this location and I was greeted by a young woman named shovonna and she was very nDty I

I was treated very rudely by the store manager. I wanted deodorant, it was locked in cabinet I guess she didn’t feel like being bothered and she was rushing me to choose then loss patients and refused to unlock cabinet and wouldn’t serve

I called first and she answered the phone!!!!!! Although CVS was busy at the time I shopped, the cashier was exceptionally professional, responsible, and genuinely courteous, helpful, caring, and polite. I enjoyed my trip.

I was helped by Diane and she was wondering with helping me find everything I needed she has great customer service experience and she has a wonderful spirit and great customer care I rate her service a 10 out of 10

On hold for 45 minutes for them to hand up. This is unacceptable. I have COVID and need the Paxlovid. It’s time sensitive and I needed it by today. It was called in THIS MORNING. It should not take all day to fill!

Please fix your business hours!!!!! It’s very frustrating. Very frustrating that the pharmacy just goes by their own rules. Nobody answers their phone. Open and close whenever. Will be switching my pharmacy today!

Pharmacy staff are very rude. I had to wait to be serviced until they finished their loud personal conversation. They messed up my children's prescriptions and got irritated with me when I addressed it.

Derrick, was very helpful very outstanding young man. We need more of him in the world today. Thank you and I greatly appreciate you Derrick keep up the good work. Totally awesome you are Derrick

Pharmacy is the worst, and it should be shut down. The service is inconsistent and staff seems disinterested in helping anyone out. They never answer the phone as if there understaffed.

Extremely slow. Been in drive through for 30 min with once car in front of me and then at the window for 12 min while the employees spoke on the phone. This is rude and frustrating.

I grown up around CVS want I was a kid. I know people's there we're like family's. I would like to work there because It just what I would like to see many more thing

Cashier was very freindly as usual. The security guard made unwanted and unwelcoming comments.unsure if hes employed with a third party or cvs.

If a place is to close at 6:00 then the Pharmacy should close at 6:00. not 5:45. Somehow i think this only happens in black communities.

Changing pharmacy after today. The GIRL in the pharmacy drive thru is rude and unprofessional.you can tell she doesn't like her job.

Derek is a great pharmacist and very Knowledgeable. Brittany the lead tech is great. Julissa and Matt are great techs!

My visit inside was okay. Overpriced like CVS always is. But the pharmacy drive through is terrible. SO SLOW

Not in a nice area but it's a clean store and people are friendly

I was on hold for 50 minutes before being hung up on. TERRIBLE

Wouldn't go here unless you have the entire day free.

The staff are very friendly and helpful

I Love that most the items are a dollar

Very rude slow and disrespectful

Terrible pharmacy service

They have great coupons

Nice place nice people

…

Maritime service

It's okay