Camelback World Auto

494 reviews

1405 E Camelback Rd, Phoenix, AZ 85014

www.camelbackdifference.com

+16023138166

About

Camelback World Auto is a Car dealer located at 1405 E Camelback Rd, Phoenix, AZ 85014. It has received 494 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday7AM-9PM
Tuesday7AM-9PM
Wednesday8AM-8PM
Thursday10AM-6PM
Friday7AM-9PM
Saturday7AM-9PM
Sunday7AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Camelback World Auto: 1405 E Camelback Rd, Phoenix, AZ 85014

  • Camelback World Auto has 4.1 stars from 494 reviews

  • Car dealer

  • "Don't get me wrong, I love the car I ended up buying but this was the worst process and trust me you can get a car you love anywhere"

    "We purchased a new 2017 Sonata and fell in love with it! The opportunity came today to look at a new 2020 Sonata"

    "Time spent was a little more than I wanted, we were on vacation that turned into a nightmare when our Chrysler Pacifica's door fell off the track and shattered a window"

    "I accompanied my best friend and his mother to buy a new 2020 Ford EcoSport"

    "I'm really conflicted by Subaru"

Reviews

  • Leandra Treusch

Don't get me wrong, I love the car I ended up buying but this was the worst process and trust me you can get a car you love anywhere. For one, my cars breaks squeak....and the service light was on. They told me it had just been services but that they would double check and get back to me.....they never did (these are things I am willing to just get fixed.) The things that really ticked me off: 1) They only gave me one key. When I was there they told me they would work on getting me another key and would then mail it to me. Well go figure, once I bought the car that conversation about the 2nd key was suddenly forgotten. 2) They told me what my APR was 6.99% and that this was the best I could hope for. I ended up refinancing through my bank and got a 3.81% APR. They were uncooperative in this re-financing process and did not answer my phone calls. 3) When I was in the waiting room, the financing person came out and told me what the percent for the sales TAX would be. He then took me into his office where the conversation was recorded and had increased the sales tax by about 3%. (Granted, I should have noticed and not signed, but I thought we had covered it in the waiting are....where there was no camera or recording). 4) They charged me an additional 1200 dollars for "window tints and detailing", they agreed to take 300 off from this but ended up not doing so. Basic conclusion...triple read everything they have you sign because they will LIE to you. My best suggestion is, find a car at a different place...at least there you have a shot of being treated fairly and with respect.

  • Nancy Brigham

We purchased a new 2017 Sonata and fell in love with it! The opportunity came today to look at a new 2020 Sonata. To be honest, we did not think we would purchase a new car. We were firm on maximum monthly payment; no down; etc. That being said, we left driving a new 2020! Would not have happened if it were not for our top notch salesman, Mr. Justin Frederick. He listened to our needs/wants. He did not try to upsell us, did not pressure us at all. He was knowledgable, honest, friendly. We felt very comfortable with him. Well, time came for his supervisor to come and talk money. The fun part, right? LOL It was not painful at all! He made a deal we could not pass up! Our car payment did go up....$10.00 per month! We have had two very positive experiences with Camelback Hyundai, and would not think of going anywhere else. They have proven themselves to be fair and honest. If you are looking for a new car, or just thinking about it, Justin Frederick is your guy to speak with!

  • Garrit Culver

Time spent was a little more than I wanted, we were on vacation that turned into a nightmare when our Chrysler Pacifica's door fell off the track and shattered a window. Chrysler refused to help us but Salif with Camelback Ford really took care of us. With 4 young kids growing hungry, he sent a lot attendant to get my kids some food. Procuring a loan to cover the negative equity on my devalued Chrysler was the most time consuming, but all the rest was very fast and I got exactly what I came for. With the vacation going so poorly, and half a day wasted getting a new car, I was happy to have a salesman take care of us as well as he did. Thank you Salif and thank you Camelback Ford

  • Mari Sol

I accompanied my best friend and his mother to buy a new 2020 Ford EcoSport. As an outsider with experience buying new vehicles, I would say this was a very positive experience. Everyone was welcoming, friendly and clear with expectations. I was impressed by the finance department, Robert Brown who helped us out. He prepared all the paperwork while we figured out insurance for the vehicle. It was the least amount of time I've spent with someone speaking to finance. He was clear and concise, which we appreciated since we were tired at the end of the day.

  • Jason Stine

I'm really conflicted by Subaru. I got a service done before my 600 mile (give-or-take) drive and they game me the clear saying my brakes had plenty of life. Fast forward 2 days, my breaks go out half way through my drive on the interstate. I lost 2 days with my family due to my "Good-to-Go" check up. The nice thing was they offered to cover the bill to fix my car which was really nice. However I would have had like to not spend my vacation in the middle of the desert waiting for my car to get fixed in a hotel room of the interstate.

  • Brett Austin

We recently purchased a used vehicle from Camelback World Auto and the buying experience itself was very good, but they’re abiding to terms of the purchase is horrible. We’ve been trying to get the Due Bill work completed and no one calls you back...to even set the appointment, let alone complete the work. If this is any indication of what their auto service is like, we will be going somewhere else. For anyone buying from them, I recommend leaving the car on the lot so that everything is completed before you drive away. Good luck.

  • Maria Lopez

I Made appointment to meet with Robert H told him what i was looking for and i was greeted by another person cause Robert was busy finally we meet and started looking for what i wanted and this was a very great person who worked with me and my needs were met, Then i went to see Jeff in finances and also a great person we were talking about families and others things having to back to why i was there :) but Over All a awesome experiences and i would highly recommend these 2 great men. The place was clean .

  • Wayne Harmor

Had an excellent experience at Camelback Subaru. Their price was so low I didn't even counter it. Camelback Subaru was excellent and they didn't try to pressure me in any way, they just had what I was looking for and the salesman Joseph Rubi was extremely thorough and helpful in helping me make my decision. Would highly recommend! Even the financial Manager didn't try to force me to buy a maintenance agreement (major turn off for me!) so I am glad I bought there.

  • Deborah Pagel

Still a Great Customer Experience. Just saw Moose and Richie on 8/21/20 and drove out with a new 2020 RAV 4 in "Lunar Rock!" Camelback Toyota just "Can't Be Beat!" Personalized Service to the Max! While the dogs enjoyed the 2017 dark gray RAV, they are loving the 2020 just fine! Great Customer Experience thanks to Moose, Richie, and Ali! We have a new 2019 Cement Tacoma SR5. Awesome! Thanks, Camelback TOYOTA!!!

  • Blake Humphrey

Amazing! Everyone was and continues to be very helpful and understanding. They work so well for you. I appreciate everything Camelback Volkswagen has done for me. From the sales manager to the finance manager, they took care of me and still check on me. I feel the love. I would recommend Camelback Volkswagen to my BEST friend, so you know they were great!

  • Payton Conlon

Love this dealership!!! So helpful and professional! Joe and Ruby spent a week finding me the perfect car and helped me with any questions I had! Robert Cooper helped me seal the deal on my new car! Monthly price is super low and affordable and they really took care of me! HIGHLY RECOMMEND THIS DEALERSHIP AND JOE, RUBY AND ROBERT! You guys are the best!!

  • Gianine Curiel

Carl is the best. We came to buy a car. They listened to what we wanted. Carl and his manager suggested a vehicle for us. We would have never picked this vehicle out for ourselves but we gave it a try. We loved the vehicle. Great job by this staff. Been recommending Carl and this establishment to everyone we know.

  • Richard Nesh

Spent about 2 hours for an oil change. Didn't think it would take that long. Inspection came back with a few minor issues that needed attention. But I previously took it to another VW dealership in Peoria who could qualify as dishonest. I would recommend this place, although prices are higher than what im used to.

  • Cameron Hoag

Rebecca at the Subaru service center provided what I would consider exceptional service. She made sure my car was done and ready for a long trip. What could have been a really rotten situation was avoided because of her. Cannot speak highly enough about her. Her communication, cander and honesty was too notch.

  • Rosalinda Perez

We are from Tucson and luckily found the vehicle we wanted in their website inventory, plus more! The staff was incredible and super nice! The facility is incredibly awesome! They even have rooms with massage chairs! We would drive even further to experience the customer care we received here!

  • Karen Cox

Very large and well organized dealerships and service centers. I was able to make my Toyota purchase with a combination of online and phone contact. No salesperson hassle that way. For service, large waiting area and lots of restaurants and Starbucks within walking distance.

  • Tonya McAlexander

We bought our vehicle here a year ago. Went in to get our oil changed and a check up. We needed up early but they took us anyway. Staff was professional. There was a place for children to hang out as well as a quiet area for those with no children. Made our wait pleasant.

  • k montgomery

We came from laughlin and wanted to make sure we were getting our car for the price quoted. No fuss, no muss! We We quoted a price and they stood by it. I find them honorable people and Dwight was friendly and welcoming! I highly recommend Camelback!

  • michael chad celeste

Good service on our hyundai. Free lyft ride back to our home while car is services. And free pickup back to get our hyundai. Drives great. Can tell a difference just from a simple tune up. They must have service crew that take pride in what they do.

  • Richard Feinberg

I went in because of a maintenance light that went on in my Toyota. I did not buy the car there as I was in from out of state.They were very courteous diagnosed the problem, it was a button that had not been reset after routine maintenance

  • David Daniels

Great buying experience. Made deal via email, text and phone calls the day before from the comfort of our home. Agreed upon price on a high demand vehicle, Hyundai Palisade. Wife had previously driven similar vehicle at another dealer that

  • Blake Austin Wilson

This is by far the least ethical company I have ever worked with! They made me purchase a Zaktec Paint Protection package that needs to be re-applied every 6 months. I told the salesman when I purchased the car that I live in San Diego and

  • Luis Ruiz

So I must say it truly was a great experience. The staff were friendly and I felt welcomed when I was greeted. My sales person was Trey and he was very professional and answered all my questions. i didn't really understand much about the

  • Jenna Halverson

I financed a used 2014 car and I've had problems since. The salesperson had an excuse and reassurance statement about everything wrong I voiced with the car when I test drove it. I had to take it to service across the street three times.

  • Steve Bertram

Heard this dealership had a good reputation so I called to see if they had a 2020 Elantra Sport in white and was told they didn't but there was one in the "port" that could be expedited to Phoenix if I came to talk numbers. Drove from

  • g Melendez

horrible experience. came from out of town to purshase vehicle. was given a price and when arrived the price was different monthly payment higher than i was quoted before i went out there. horrible trade in offer. will never come back

  • New User

I bought my car about a month and a half ago, and the service was great! Jermel was very friendly and explained everything to so I could understand, I told Him what I wanted to spend and he got me into the car I wanted. Very

  • Mark

Definitely not what I was hoping for. Outrageous pricing on the car I wanted. Didn't take long for me to figure out that the sales manager wanted to go on an Hawaiian vacation on my money. All I wanted was easy process.

  • Ken L

Pedro, my Hyundai service advisor, always takes good care of me. Today's oil change and scheduled maintenance items were handled promptly. Over six years, I have serviced two Hyundai's at this location.

  • Peter Gilmore

Went to Camelback Subaru to trade in 2013 Outback. Left with 2019 Outback. Great experience. Great Deal. see Joseph Rubi.

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