I've been patronizing this place for quite some time now. I have to say yes the young lady is rude in person and on the phone rude. I stopped coming here for a year decided to go back to see if anything changed customer service still sucks big time with the young lady. the food however still good.

Great food, horrible service, the man and woman are constantly yelling and throwing things, they get mad when you ask them questions, the younger gal who works there is very nice though, and the only reason that I even go order there anymore. It's great NYC takeout style food tho. More

Food was terrible. Rice was not fresh and chicken wings was not good! It was my first time, I will stay with PF changs it’s a franchise but the food is good the service is good and the place is clean. I’m done with these local Chinese restaurants with their bad attitude and old food.

I came to Google to write a review and was in disbelief at how many 1 stars this place had. I’m new to the Charlotte area and have been looking for a good Chinese spot, I’ve ordered here twice so far & the food was amazing each time. The workers are polite & efficient.

Customer service is big for me! The girl who works the register NEVER SPEAKS but will take your money. I’ve heard about it but I’ve experienced it myself. I will travel for better customer service to order food. Someone more worthy of my hard money.

Dont listen to these 1 star reviews or the ones saying the woman is rude. She's amazing when you're nice to her. Businesses should be able to fire back if youre being rude to their staff. The food is top notch, get the shrimp fried rice! More

The lady who’s cashier is absolutely rude and disrespectful. You can’t understand anything coming from her mouth and then she gets upset when you try to understand what she’s saying. It’s disturbing to see her treat customers so rudely when

This place is the worst. I ordered chicken and shrimp with broccoli. Drove 10 mins to get it and when I got home I ate just 1 piece of the chicken and it taste spoiled. I called them up and complained and they told me to bring it back. So I

I'm glad I did not let the negative reviews stop me from ordering, because I would have never enjoyed such a wonderful lunch with my family. Lomein(pork) was excellent. Bok choy wasn't cut huge chunks leaving you search for the pork. All of

Usually a 10 minute wait for your food so if you dont want to wait call ahead. They usually have plenty of menus that you can take home with you at the only counter in there. I really like their Egg Foo Young, boneless spareribs, and wings.

Food was good but staff was awful. I walked in to order and there was literally a bike in the lobby from a staff member. The cashier was eating with headphones in and hardly noticed me. She didn't say anything and just stared at me until I

Chopsticks has gotten a bad rep with all the negative reviews but I’m so glad I gave this place a chance. I’ve ordered from here several times now and the food has not disappointed me yet. The owner is very friendly and I’ve never had an

Food is good but the woman who works there is incredibly rude. Like really rude. Thought she might just have had a bad day first time I ordered from there. But I've eaten there like 7 times now and she may have been pleasant maybe 1 time.

Listen, I completely agree with everyone's comment about the lady who works behind the register. She can be rude and yes, customer service is everything when you spend money that you work for. I get it. Ive turned down businesses in the

I am very surprised at the one stars. I’ve only found one good Chinese restaurant in Charlotte since moving here in 2018 but now it’s almost 30 minutes away. Looking at the pictures I can tell they have some good food and I ordered the

This is the WORST place to order Chinese food from. I haven’t had a bad customer experience in a long time, but this isn’t close to decent. The lady taking orders and at the register is AWFUL. They won’t get a penny from me. She is SO

I have been here several times and the woman who who is at the window and works here has the nastiest attitude and look on her face I’ve had the displeasure of having to order at the window with her twice and each time it’s the same

Just started coming here a month or two ago and I must say it is close to up north Chinese even better than house of Leng as far as ny style. It doesn’t have a good score due to them giving bad service years ago. I don’t think that

I’ve been going here since like 2016. The service is horrible but the food is great. Idk why people keep complaining about the rude lady who takes the order. She does not care. Get your food and be out. Worth the attitude honestly.

I've literally been coming here for years. The food is as close to NYC takeout as I can get. the service is better now that ol'girl is not on the register anymore cause her attitude was HORRIBLE. food is always good tho. More

I have been coming to chopsticks since I moved to Charlotte. It’s honestly the best take out Chinese food in the university area and they have been consistent with their food over the years. More

The low main was ok the need to improve on the noodles brand. Upset with the price, way too high for Chinese takeout. I paid $10 for sesame chicken (best of the two) and $8 chicken lo main.

I eat here at least once a month, maybe every other month. And I order the vegetables egg foo young, that comes with Jasmin rice. The spring rolls are good as well.

It was pretty good,had the bourbon chicken but the rice seemed precooked or overcooked. It was Christmas so maybe they premade a lot to prepare for the rush. More

if chopsticks has one fan i am it. food is great it’s like your typical local chinese spot except the prices are so on point. i highly reccomend :) More

There is a friendly and courteous guy who is there now. Great customer service . I ordered the Mongolian beef . . it is spicy and delicious

Looks real NY in there reminds me of home. The food is great too not sure why the reviews are bad glad I took the chance will be back! More

Went here for the first time despite the reviews and I was not disappointed food was really good got the lunch special sesame chicken.

The best thing about this place is the atmosphere which was simple and understated
Food: 1…
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Pretty good order off DoorDash , they was a little stingy on the shrimp tho
Food: 5