The special roasted Texas chicken had feathers and was deformed. Obviously CAFO distributor as the manager said “ all the chicken has feathers” we don’t remove the feathers. Is there a cleaning and prep process or do they just cook dirty unhealthy chicken. Never encountered this at KFC or Popeyes

First time I've ever had pin feathers with take out fried chicken. Also had a different taste. Two of the 8 pieces were the back, no chicken meat only breading and bones. Maybe it was the location as I've had their chicken strips at a different location a few times and they were excellent. More

Wow... the chicken is small. First they are no longer using steroids. Technically, I got what I paid for, the Tuesday Special for 1.99 plus a mashed potato at extra cost. Service was OK, once received, 'cause it took almost 5 minutes to be acknowledged and have my order taken.

Got the wrong pieces of chicken wrong amount of chicken and it was over cooked flavor is terrible and I spent 22.00 nothing but burnt over breaded bad tasting chicken and I eat at this place all the time. Never drive thru and but did this time what a disappointment.

My first and last time. The chicken had no flavor, and the grease was overwhelming as if they redropped it in the fryer, the Mac and cheese looked and tasted at least a day old, and they forgot a biscuit. I’ll take kfc or Popeyes any day over this garbage. More

Listen up everybody this is your man "Q" and you heard it from me 1st. The chicken gizzards are off the chain in the gotta get yours forget the 8 piece get the 16 piece with hot sauce you can never go wrong check out the pics. I promise U its fingerlicking

This was my 1st bad experience at this location. The chicken and fries tasted like it had been fried in old grease and was dry like it had been sitting under the warming lamps for a long time. Normally the food is fresh maybe today was a bad day for them.

Tasteless, dried out. Clearly not fresh. A guy who looked to be a cook in a white apron with flour everywhere was on and out the back door messing with something in the trunk of a car. I hope he washed his hands before handling food again. More

Great experience for a walk in customer... i had a big order ... the cashier was helpful and kind... i was takin my order to the hospital to feed my family ... we all recieved bad news a week ago so things been hectic... something as little

This churches was great! The food was fresh and the customer service was also great! The restaurant was clean the bathroom was clean and didn’t stink! The cooks had on gloves and the kitchen was clean. Who ever is running this churches need

I got the 5 piece tender with Mac and Cheese. I wanted a sweet tea but they were "out until tomorrow." I guess people don't know how to brew tea anymore. The chicken was very tasty. It had a perfect crisp and still juicy. The Mac and cheese

The food quality is consistently good. Spicy chicken is perfectly prepared as is the beautifully textured crunchy original chicken from Church’s. The meat is juicy and tender. There is no batter cover up there’s plenty of meat! Yummy. More

It wasn't during a busy lunch time. This drive thru service was slow. It was very slow. With the drive thru lane being narrow, there was not a real option to leave the line after waiting so long. After finally reaching the service window,

Food was dry over cooked. I ask for no thighs and they gave me 4 in the bottom of box. And when did they go to small wings. I'm very disappointed and children weren't able to eat when I tried to call them they wouldn't answer the phone so

Slow line but that's about par for the course. All the hype over the Popeye's Chicken Sandwich when I finally tried it I got let down. This one has no hype at all, but it blew most the other chicken sandwiches I ever had out of the water.

First waste of money. I ordered from them from the Google page. Spent over 50 plus dollars and it was delivered delivery was great by door dash driver but food was wrong and I have wrote to them and took pictures of it all and sent it to

Excited to try a new place I was not disappointed. Ordered the spicey chix sandwich, spicey TX tenders and fries, all was very delish. Glad we went, however, we will not go back to this Churches because I stood there waiting for my order

Updated review 11/17/19: This staff has completely changed. A group of young girls working with attitude. Body language speaks voulme. All I want is some food. Eyerolls and side eyes are unnecessary. No real greeting. Guess its a grumpy

Nasty store. My shoes were sticking to the floor with every step. Ordered a 16pc "spicey family deal". Paid waited 45 mins just to told, the "fry guy ain't doing any spice chicken". I took it as an Omen, for my money back and got out!!

Light skinned girl with long orange/red dreads who claim to be a manger was ghetto and rude. If I want a free thigh because that’s what y’all offer then give it to me. Talked about me like I wasn’t a customer that goes there often just

The female cashier with the glass eye working the drive-thru was extremely rude to my Mom for NO REASON AT ALL. She rushed her when she ordered at the speaker and continued to have an attitude when she drove to the window and asked for

My wife says I'm too forgiving, I rather just say that I'm a good guy. Last night Churches on Dunn Av Jacksonville omg!! All I ordered was a LG Spicy Rice at the drive thru. I was the fifth car in line. 17 mins later I'm the 2nd car in

The reason why this location received only 2 stars is because of the customer service was very poor. We ordered a family meal from Church's and when finally got to the window after thirty minutes, the cashier charged us with the wrong

This location on Dunn Ave is infinitely better than the one on 21st, quite possibly because it's a newer location and the poor employees on 21st are in a bad building (I don't know if they ever got their AC fixed but it's like being a

As another reviewer said, tasteless, dried out chicken. Chicken was over cooked, dry and hard. This place had the juiciest and tender fried chicken when it first opened about 8 years ago and prior to Covid. The quality of their fried

The food was freshly cooked and came up quickly. I appreciated the friendly young lady in the drive thru window. She confirmed and checked my order before giving it to me. This catches mistakes and keep the customers happy.

Best Chicken ever !!! I have officially given up on popeyes and kfc ! kfc in the past I won their sweepstakes before because I ate soo much chicken....so this Chicken is that damn Good and is way better !!! More

It's safe to say that the chicken dish qualifies and is the most popular serving in the greater Jacksonville area. So, I assumed that "serving since 1952" would mean quality. This food is

Fast fresh and hot every time I never had to wait at all at this location. Been going there for a couple years now and I must say this location stands out from the rest. More

Very long wait. Line wrapped around the building. We waited anyway. Food was hot and fresh. Tasted great and they did not leave anything out. More

Hard fried chicken makes their food hard to eat! But...they still got the best apple pies. They're nice people too. More

The place was empty and took a long time for the food to be ready but the food was very good.
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I went inside, Atmosphere was tidy, Customer service was on point as Well....... therefore NO COMPLAINTS ✔️ More

The freshest CC I've eaten in a long time. And the young lady at the window gets an A in customer service. More

This is the best Churches chicken I've been to in a long time
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The Customer Service was awesome. The food was fresh and hot to order.
Food: 5…
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Title: My Unfortunate Fast Food Stop: Great for Emergencies, but Not for Everyday Living

Hot food..a little wait time... but worth the wait
Service
Take out…
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Excellent chicken is always hot and freash service is great.

Good food but bad waiting time
Food: 5…
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