I visited for the first time on Saturday, 10-21-23. A friend of mine had hyped this place up. I went to see the 10:30 am showing of Killers Of The Flower Moon. I had difficulty scanning the barcode for my ticket. A young lady saw this & came over to assist me. She had trouble scanning the barcode too, & eventually typed a code in. I mentioned to her that I wanted to place a food order. She told me that I could order from my seat & I went in. My seat was H18. The recliner worked but the seat itself seemed to be broken. When I stood, it seemed the seat (where your thighs would be) was getting up with me. The biggest issue with trying to order food from your seat was not having enough available light to scan the qr code at your seat. Because no one was sitting directly in from of me, I got up during the movie and tried to scan a different qr code. It was slightly brighter from the light on the wall, but there still wasn't enough light for a scan. I ended up leaving the theater to place my order. I went to the bar area and ordered the funnel sticks & chicken. I asked if they had any juice as I didn't want any alcohol. I was told they had strawberry lemonade. I added it to the order, gave my seat number, & returned to the theater. The time on the receipt is 11:47 am. The time stamp on my food picture is 12:05 pm. The food was hot when the young man sat the tray in front of me. However, he did not give me my drink. As he turned to walk away, I asked about my strawberry lemonade. He said it was a separate order and kept walking. I thought it was very odd & made the mistake of assuming my drink would be brought out later. This was an over three hour movie and I never received my drink. It crossed my mind to leave & ask for it, but why should I have to and miss more of the movie? The food was good and filling for a movie brunch. I was in the dark & was confused by the slightly sweet taste I kept having when I took a bite of my wings. I noticed when I took the picture that it was syrup that was on the paper lining under the wings. The funnel sticks were good with the whipped cream & strawberry dips as well as by themselves. I went to the restroom after the movie. It was clean but I was surprised to see no liners in the stall after a 10:30 am movie. I returned to the bar to ask for a refund for the drink I never received. I had my receipt. The young lady just asked if I still had the car I used & refunded the drink. No apology at all. I expected a better experience. I will continue to save gas and patronize Cinemark on Monroe Road. The service is better, food more reasonably priced, and besides not having broken recliners, you have the option of heated seats.

Great experience! We bought tickets there at the kiosk, although I believe that a person is available to help if necessary. We could have bought online but decided to wait since we weren't sure we were going to make it. As with most movie theaters now, there are assigned sits that you choose based on a diagram. The theaters are very clean. Seating was comfortable in reclining chairs with foot rests. There is a smaller swing away table that has a QR code for each seat so you can order food online. The burger I ordered was excellent, but the fries were cold. Still, they were better than most cold fries I have eaten because they had a crunchy covering that made them better. My only complaint was that it took 30 minutes to get it delivered to my seat. I had ordered it before the movie started and was really hungry. My partner ordered funnel cake fries after me and got them very quickly. The water was free and a large cup, so if you order, one will be enough. The screen was a decent size, and the sound was great. It was nice and cozy in the darkness, and the temperature was perfect for me. I tend to always be hot, and it was just right for me. My partner is always cold and brought a sweater, so she was also happy.

This movie theater is beautiful I am so happy they were able to come back after the pandemic. Even though you can purchase the tickets on the kiosk there is someone there helping you. Instead of posters everywhere they have digital videos playing of the movies that are coming soon or playing currently. We went to see the new Avatar and the seats reclines and you have a tray in front of you that can move around. You have a barcode to scan to order your food, we order the 10 inch meat lovers pizza. The pizza was really delicious however if you need to feed more than 3 people order more than just one pizza. We ordered waters and while we were passing them down the waitress spilled a whole cup on my husband got him soaked however she was so apologetic and so many people came to help. The movie was awesome the atmosphere was amazing, we had a really good time. We got home to find out my husband phone wouldn’t turn on and we called to speak with the GM Isaiah and he made sure we had we we’re happy and apologized about what happened. We want to make this place our regular theater.

We love this hidden gem theater! We went to see the new Avatar movie and we were surprised that the overall location was not packed—because it is such a cool theater! We ordered our tickets online to ensure we had seats together, and then we picked them up at the kiosk. There is also a counter available if you want to purchase tickets at the venue. We were really impressed with the bar area—it was tastefully decorated in a modern fashion and very spacious! Once inside the movie (we arrived after previews, so I was not able to take photos inside the theater), we liked the reclining chairs and little table-like trays at each seat. Two of us ordered chicken tenders and fries (which were great) and popcorn and drinks. I really liked that we could scan for the menu/app and we could place our food order. We liked that we could add items to be delivered at any point. It was a great experience and we’ll go back again! This was our second visit!

Renfield, great UNTIL the power went out for the whole block. Reclined in the chair and no power to out it down. We had to crawl out onto the seats next to us that weren't reclined. The movie, the sound was great but not the best movie screen size. It appeared smaller than other theaters and the quality was okay but nothing like super bright 4k OLED tv. It's more for the outing and overall enjoyment. Food was good as expected you pay the extreme rates because it's a movie theater that society expects to pay when entering. Cheeseburger fries were priced ok until the large drink which was 6.49. Now since the power went out the staff refunded our money and gave us free tickets for the next time which says a lot for customer service. The food was even refunded. For these reasons alone it's an A+ and 5 stars.

Come here all the time. Today, an employee decided to talk to me like I was a child because I switched seats after ordering food. The recliner on my original seat didn’t work, nor did the one on the seat directly beside it. When a worker brought my drink, I asked what I should do and if I could move because the recliner didn’t work. He suggested I move to the seat directly behind the one I was sitting in and went and got me a new ticket. The worker who then brought my food decided to give me a lesson on why I shouldn’t have moved seats after ordering food…because she had to take one more step to give me my food. This was a 2pm movie on a Monday, so it was only 3 other people in the theater and they weren’t seated near me. Couldn’t even enjoy the movie.

1st time going to this location. We have visited ones in TX and loved them. This theater was nice and clean. A lot of parking. We were greeted but offered no help... can be confusing if you are a 1st time visitor. So we just walked around until we found which way our theater was. When you order tickets on the app vs when you actually get the the theater was little off.. we should've been dead center but when we got there we were a little to the left of the screen (never had that before) Service was blah but food was good & came out in good timing. Portion size and price were also good. Ordering through the app can get complicated (editing what's in your cart) but overall good experience for a theater. Would be back and would recommend!

(I moved to Charlotte from Austin so the bar has been set pretty high for movie theaters by the Alamo Drafthouse.) Cinergy does a nice job of creating an upscale theater experience. The bar and lounge in the lobby was upscale and chic looking. We didn’t order fancy cocktails, just stuck with wine and bourbon. The theater seats were comfy and they recline but are not heated. The food options are pretty basic. You order food using a QR code and an app and the food is delivered to your seat. Our food and drinks came out pretty quickly. The fries were really good! Will definitely come here again!

Have you been to this Full movie theatre bar experience yet ? If you haven’t yet you must go at least once ! I swear If this theatre was closer to me I’d go more often b it it’s on the other side of town for me. Inside you will find a dining area they also offer alcoholic beverages as well . When you go inside the movies you can actually order your food from your seat and have your food and beverages brought to you ! This is your sign to visit Cinergy for a date night , solo date or simply hang out with friends for a different experience .

This place is a hidden jewel. I enjoyed the no contact service. We checked ourselves in, & ordered our food once seated in the theater I wish we would have known we had to order our food from our seats I would have tried to figure out how to have done it in advance we had to wait a while before being served. The seats were comfortable. My hubby wished they would have leaned back a little further Spa ig between the rows were very roomy. Overall this is our favorite theater place now. Less chaotic, great vibe!

This was my first time going to this movie theater. It is a smaller theater than in use to but I wouldn’t look at that as a negative. Everything was pretty smooth I got my tickets online and you could do everything without coming in contact with anyone just make sure your phone is not on dark mode when you scan your tickets. The movie theater was clean and it looks nice in the inside. Now the reason I didn’t give this review 5 stars is bc our chairs did not work. Overall dope movie theater and it was a vibe.

My wife and I went here with some friends on a double date. They had been here previously and told me about it. So went and checked out "The Equalizer 3" and not only was the movie great, but the food, the atmosphere itself were topnotch. I have never seen customer service be as fast and efficient as it was that night. Our food was amazing! I would recommend this place to anyone!! My wife and I will definitely be back again!!!

We went tonight to try it out. Its a really cool concept. They need to work out the kinks with ordering from the website straight to your seats but we went to kiosk and it was fairly easy to use. Everything came out pretty quick. We got a couple drinks and tried the fiesta pizza. They almost had the pizza but it was weighed down with too many topping and made the crust soggy. The flavor was good though! Overall it was fun!

We had a great date...very affordable if you eat out first! The tickets were only $9 ea, and we enjoyed a luxury movie experience. Popcorn was almost the price of the ticket. Cocktails were reasonably priced for seated service. Wings were ok, nothing to write about (lol, does anyone "write" home anymore?)...anyway they were average. Again, maybe eat before or after, but definitely enjoy the reclining seats and big screen!

This is our go to theater whenever we want to see a new movie! The place is always clean. I noticed that the floors can be a bit sticky sometimes (probably cleaning residue or something). There are nice recliners in the theaters that are always clean as well. The staff is nice and helpful and the food and drink selections are superb. Definitely worth a visit. Bring a light jacket though as the theater can be a bit cold.

I was very surprised by how delicious the food is here. The southwestern egg rolls and hot honey wings are amazing! Drinks are always good and not overpriced—Highly recommend the Cadillac margarita. I love how easy and simple the check in process is and can always expect to enjoy myself at cinergy. The food is a bit pricey considering what exactly is on the menu, but the experience is worth it.

Great theater! Spacious seating and descent service. Obviously for bug releases it gets busy but we were able to get our dinner served within 30 minutes of sitting down even for a very full theater. Definitely a little pricey but that's just how it is when you can get dinner right to your seat in a nice movie theater. All in all I would say it's a great place for dinner and a movie!

This was my first time at a Dine In Theater and surely won’t be my last! It was an awesome experience I ordered the chicken nachos and was shocked with the large portion I received. Ordering straight from your car has gotta be the coolest thing. I really enjoyed it and will surely be back. I highly recommend coming out here for a date night it has a cozy vibe that you’ll love

My experience was good and bad. Good because the theater is neat, clean, staff very kind and efficient. Bad because I could not watch the movie, I was waiting and waiting but they have the wrong projector and were unable to play the movie. However, I got my money back and a free ticket to see any other movie, good for them, they were very nice at the theater. I will go back.

I have not been to a movie theater in a few years...what a way to come back to the theater!! Cinergy was fantastic, it was very clean, the ticket process was seamless, the staff was friendly and respectful. The seats were incredibly comfortable, the popcorn was HEAVENLY (it came out HOT and fresh each time!) and the service delightful! I cannot wait to return!

I was pleasantly surprised by this theater. I have lived in CLT for a long time but never visited this place. A very nice bar welcomes you as soon as you enter, very nice and clean lobby as well as the halls. Seats were comfortable and very spacious. Lots of space between two rows so you wont be disturbed if people have to pass. I would love to visit again.

The theater was nice. Everything was pretty much digital. Trays attached to the reclining seat displayed QR code to order food. We had trouble with that so we had to go to lobby.. still ordered from kiosk.. they bring the food straight to your seat. The margarita pizza I had was not good but it wasn't nasty, it was bland southwest egg rolls we good

The movies are priced pretty much like other theaters in town. The theater is nice and clean when I have been but so not worth the food. It’s very overpriced for such a small amount. Like why are fried pickles $10 and you barely getting like 10 pieces. Kids mac and cheese was literally out of one of those boxes. Just skip the food next time.

I had problems with my credit card accidentally being charged a couple times and one of the supervisors Marie help get my issue resolved. She was so professional and nice. Having nice staff always make me want to come back to a place. I will be a forever customer, if you want to see a movie while enjoying good food; this is the place to go!

The new and improved movie theater experience! Beautiful and clean environment, bar and restaurant space in front, comfortable, reclining seats. Discounted tickets on Tuesdays, good food that they bring right to your seat, free water offered. You won’t catch me at a dingy and outdated movie theater again.

I’ve been here multiple times and I always enjoy it. Although it seems as though the quality of food is going down. I ordered the Brisket Nachos which I have ordered before, where they are usually loaded with shredded brisket. This time it arrived with chopped bacon. I was highly disappointed.

Loved this place. It was my first time going. Very spacious recliner chairs. The best part is that you can order right from your seat, and they will bring it out from popcorn and candy to food and drinks (Adult Drinks). I've found my new movie theater

Cinergy is a VERY nice theatre. My issues with Cinergy are the theaters ALWAYS smell like ketchup, they’ve removed the call buttons from the seats, & it takes forever to get assistance. I brought my mother with me once & they have NO VEGAN

We had mishaps....We were in seat G5, G4, D5,D6 amd D7 because it was full we couldn't sit together. It was 4 of us 1st time. But my 17yr 10th time there. We paid for Marvel's it was good good movie but we should get some of our money back

The theater experience was great. However, I found that both of my credit cards I used only at the theater had been hacked and used for unauthorized purchases. I am not sure how it happened, but I'm glad the credit card companies contacted

First time here. My plus one and me ordered our food and drinks before making our way to our seats. Food arrived ten minutes later which was great but our burgers were missing so many toppings. I let that slide cause I was hungry as hell.

We are new to the area and extremely happy we found this theatre. You walk in and it’s refreshing to not see lines of people and popcorn all over the floor. This theatre is very clean, and not overpriced. You come in, get tickets or print

The idea is great but they need to work on how the food/drinks come out. We were completely done with our food before our non alcoholic beverages came. The same thing happened last time too so it's not just a fluke. Also took over half an

Went to see Barbie movie there. First thing when we arrive is security getting into to it with a young guy for smoking under 21 out side the place. The other people started to get into it with him inside the front lobby. Total craziness.

I really like the atmosphere here. Service is always quick and friendly when ordering food from within the theatre. I enjoy how accessible this place is. Seats are comfortable. My only complaint would be that the floors have been sticky

I wanted to love this theater, but it was a huge disappointment. We drove over an hour to see a movie here because I wanted the dine-in movie experience. I made the mistake of waiting until the day of to buy my tickets, but still hours

I have been wanting to try this theater and was finally able to, and they did not disappoint. The food, drinks and atmosphere were great. Perfect for a date or even friends getting together for a movie, food and drinks.

Great concept, getting food and drinks delivered during the film. Chairs were comfortable and the place was pretty clean. Draft beer was temporarily out of order while we there, but there were plenty of bottles

Love the reclining seats. Ordering and delivering food to the seat is super convinient. It wasn't freezing - YAY - even though we came prepared with the sweaters. This made the experience much more enjoyable.

I visited this cinema with my boyfriend for the first time for a date-day to see the movie Megan but has now turned this into our movie cinema of choice.