When I asked a member of staff to explain why someone would pay £90 for a pair of shoes that look similar to a pair I'd seen in Wynsor's for £15 she replied I don't know how wynsor's make their shoes, So I will spend £15 instead of the £90 for the shoes I liked

Really poor service on two visits, wont be going back. J32 store was our first Clarks visit with our young one it was amazing, but with this store being closer, thought would try totally on a different level of service. Not what we expected at all.

They employ students enticing them by telling them lies that they will be given free shoes but never give them, so Beware! The managers are awful, constantly on phone talking to their friends and do nothing most day. Horrible state of affairs.

Overpriced and staff who appeared not to be bothered when my wife was looking for a pair of boots. Yet when a well dressed young lady entered to store, the staff member made a bee line straight to her. So on balance two customers in their

Karen was absolutely wonderful with both of my children during their measurements. But she was especially fantastic with my son who had a hard time understanding what was going on and was quite anxious during the whole process. She was so

Appalling service! Went all the way to White Rose centre as the Clarkes shoe shop in Leeds centre had closed. Specifically went to Clarkes as I have unusually wide feet and a bunion and wanted to get my feet measured so I could get a pair

What a terrible unwelcoming manageress. As soon as I stepped into the shop was told in a very stern way. If we don't buy shoes, feet cannot be measured. How do you know if a 2 year old feet have grown, however we picked our shoes and got

Wouldn’t even give a 1 star. Horrible customer service by the rude staff who work there. Refused to measure my daughters feet, unless I was going to purchase shoes. Even After placing an online order in store with them she refused to

Really disappointed in the service I received today at Clarks White Rose. I walked in and was asked my a sales assistant ' what I was after’ , I asked if I could get my 2 year old daughters feet measured. He rudely replied ’we don't

I visited your store. I wanted to buy new shoes. The person who took care of me was named Klaudia. A very nice and helpful girl. She tried very hard to advise me and help me. I am very pleased with her competence.

Nice roomy shop with plenty of space.The shoes are typically Clarks and are avaraige prices. I was quite disappointed with the staff who were not terribly helpful and too busy talking between themselves

Pleasant shop but the majority of staff when I visited Saturday morning were preoccupied with the children's department meaning just one lady covering men's, women's and the till.

Was helped today by a welcoming lady called Klaudia, she meassured my child properly and gave us nice choices of shoes to choose from. Will definitely be coming back.

No initial eye contact, no knowledge of product when asked for a shoe that helped with arch support, no real interest from assistant. Unsmiling, grim faced staff.

Clarks was an really great experience, and the workers there were really helpful for me finding the perfect pair of shoes, it truly felt like home there.

Looking for children's shoes. The assistant looked rather nervous when measuring feet which did not inspire confidence. Good selection of shoes.

The store was really busy, but they fitted us in for last minute school shoes and were friendly and helpful throughout.

I used to trust the Clarks brand but after a recent visit I won't use them again, for my children.

They do what there renowned for very well the young girls go above and beyond for Clarke's.

Waited half hour and then didn't have size I wanted. Poor service