Good customer service. I bought 2 pomegranates that I found out were not good once they were cut open. I had committed to making this pomegranate salad for a work lunch the following day. I took the bad pomegranates back and was served by Jie. She was happy to give me either a refund or let me pick replacements. Thank you Jie!

Click and Connect consistently bad at every store! Kept waiting, half orders delivered to boot - goods always left out so check carefully, then you'll have to wait longer while they go and collect what they've forgotten (usually frozen/cold goods), items regularly or of stock after ordering

Very low or nil stock levels of staple items. Supply chain issues don’t seem to be an issue for other stores, except for Coles Malvern. They need to get their act together and be as good as the Coles Tooronga which always has what you want, because it’s next door to Coles HQ.

Quite good, was reasonably stocked with most products I needed, & was easy to shop there & the store was well layed out. Overall I would recommend the store to others for your weekly shop or just a quick visit to stock up on a few things.! …

Coles Malvern is a pleasant experience for shopping with fruit and veg quality improving since the covid-19 restrictions. Few options for people seeking vegan alternative dairy. Kosher, Gluten free and health range suitable. Staff are helpful.

I never seem to have a issue with this coles store, I only visit not order online so I can't comment on that aspect. I haven't had much issues with the staff in isles or checkouts however, However!! The old Security Gurad with the grey hair

Open till 12 am, not a 24X7 one like Burwood. But still better than many other places. Parking is an issue during busy hours as it’s just on the tram road of glenferrie road. But there are plenty of parking behind. The staff is polite and

The best supermarket ever , the best bunch of ppl working there . I've been shopping there for almost 20 years and I've never ever had a bad experience with the staff, super friendly , helpful, beautiful people, who are slavering there to

Worst Experience I have ever had will stop do not go and help you. Just because my shopping had to be in an eGift card and the rest in a fair bit of change she refused me and judged me on my disability and my brother who is 68. The clerk

A neat store with everything you need. But when my self-checkout gave my change in 5c pieces, the manager on duty (Rona) made no apologies and almost made me feel like I was inconveniencing her by changing the coins.

Fantastic Coles store this one* really good selection of just about everything* staff could use a bit of* a fresher course on how to treat a customer * especially that dropkick in produce section

USELESS. Don't bother ordering for delivery. Waited an hour. Whoever was picking were so useless they couldn't find the most basic items and just cancelled them off my order. Big waste of time.

My 'local' Super. Centrally located at the Glenferrie Malvern shopping strip. The 2 hours parking enables me to run other errands in the street in addition to my supermarket shopping.

Reasonably priced supermarket, although disrupted supply chains have led to some odd and inconsistent stock outcomes. Usually, it's easy to park on street or in the car park behind.

24/7 Coles . Recently renovated , only problem is the Small car park but generally good no BWS but a Dan Murphy is next to it so you can get liquor by 9pm from there.

From every visit I’ve had Staff have been friendly and helpful. It’s always easier to ask where things are and staff have always been available to assist.

The advertisement says discount, but after payment, I found that there is no discount, and it cannot be returned or exchanged. absolute misleading sales.

Great Coles, many options.the place is laid out easily and has lunch time items readily available. Large frozen section. Not the largest meat section.

Coles advertises 'Down Down' but the Colgate toothpaste in Chemist Warehouse is cheaper Colgate Total 200g in Chemist Warehouse I got for $3.99

Very Nice. But no more registers. 4 stars catastrophe if there's a technical issue with all self serve registers. Then what? Just saying... :)

Found almost everything on my list. Parking can be a challenge at times but the actual supermarket is very well stocked and nicely organized.

Bought the Cadbury gift pack for Mothers day, only to find out some of the chocolates were already eaten as we found empty wrappers inside.

Large supermarket with lots of products and fresh food. They now have a plant-based meat section that stocks beyond meat and alternative

A great Supermarket where one gets all sorts of things imaginable groceries, vegetables, food, meat, seafood . . . . you name it's there.

Great selection, but seriously, what a strange customer group. Friendly interaction is DEFINITELY off the table!

2 weeks ago I reported plastic inside one of the Coles branded candy canes and handed it in to be investigated.

Terrible service from Coles Online, from an order I believe was packed and sent from Coles Malvern.

Some everyday items on sale are not in stock but you can get a raincheck

Not much to say, it is a Coles and you can get what you need.

Missing a lot of products, poor buying experience.