Myself & 2 sisters & my niece visited 2 (& cancelled a 3rd) Funeral parlours to try & find the best possible funeral for Annie T , ( my mum). The 2nd invited us in rolled her eyes for us to follow her , into a rather old fashioned buisness premises ,we sat around a table & were asked for a death certificate , she wasnt sure of any dates that would be available until after the holidays etc, the price would be starting at x & upto so we left quickly saying we would come back on monday as it was late & we were still a bit raw & quietly we said to each other it felt a bit clinical The 1st Funeral directors we had visited only an hour before was a Contrast of diamonds & Coal . Both essentially the same thing but very very different . They showed us into a bright peaceful well thought out comfortable room , Samantha greeted us & asked who it was we were seeing off . "Our mum " & "Grandma " From then on it was like planning a respectful loving goodbye from all of us . Samantha & her colleagues , helped us with music, photos , hyms , order of service for the crematorium mediating with our parish church Our Lady & St George , stories were told & it felt like they were getting to know Annie T. Nothing was to much , my sisters & nieces asked if it would be possible to carry the coffin to & from the church & also the crematorium , the answer was yes , Pall bearers stood at there side & behind to assist if they had not been able to do it . There attention to detail was superb , even to setting up a page for my Mums favourite charity linked to a memorial page for anyone to add photos life stories or even just a prayer. Only once during these 3 or 4 visits over the new year period did a price get mentioned & that was when we asked for the price of 3 coffins . A most personable team who helped us celebrate the life of Our Mum & Grandma on the saddest of days helped us immensely & we will be forever grateful . If you are unfortunate to be in need of the service of Compassionate Funerals , please dont hesitate to deal with them . They make you feel like it is there loved one who is being dealt with not just your own.

Sam, from Compassionate Funerals was wonderful from the moment we contacted her, until even after the day of the funeral. We contacted Sam to arrange a funeral for our mum who died rather suddenly from cancer. Whilst still grieving and wanting to bury our mum as soon as possible, Sam embodied the kindness of a saint and still delivered to our requirements. She is a walking advertisement of the company, showing compassion, patience and sympathy throughout the planning of my mum's funeral. Sam listened to our needs, helped wherever we needed her to, coordinated a beautiful funeral and reassured us every step of the way. No problem was too big or small for Sam, who responded to my emails promptly, no matter the day or time. On the day of the funeral, she livestreamed the service for friends and family to watch wherever they were in the world. We also had a great team to hand who were efficient and helpful. The driver and pall bearer, and the assistant who ensured guests were comfortable and hydrated. Even after the day of the funeral, Sam emailed to respond to further questions we had regarding visiting the cemetery and obtaining a copy of the livestream recording. We had the best treatment and service that anyone could ask for during such emotionally difficult circumstances. We did not feel like we were treated as customers, but as friends. An added bonus is that everything was reasonable priced. Thank you

I recommend Compassionate Funerals unreservedly. My father died unexpectedly in the early days of the Covid-19 pandemic and I was arranging his funeral alone, while still in shock from what had happened. From the very first call, Sam was a calm, compassionate and steady presence who was always ready to answer my questions swiftly and efficiently, and was so patient in dealing with all the little details that mattered to me but might have seemed over-fussy to someone else. I had been nervous that a funeral company would expect me to do things a certain way or push back if I didn’t want certain “traditional” elements but it was quickly clear that Sam would provide all the guidance I needed to shape my ideas, but never seek to impose her own or question my choices. Because of the lockdown restrictions, only ten people could come to the funeral. Sam dealt with this perfectly, understanding that such an intimate gathering, with grieving friends and family unable to hug or even be close to one another, would feel different to a “normal” funeral. I am sure this was partly because she is used to working so flexibly and responsively to clients’ needs. What was most important to me was to do something I thought my dad would have liked, and with Sam’s help this was possible even in the most difficult circumstances. I will always be grateful for this.

As a family, we couldn’t have asked for anything more from Compassionate Funerals. With this being the first funeral that we had to organise, they offered guidance and support from the very beginning. They weren’t pushy and allowed us total control over how we wanted the funeral to be carried out. They were available at all hours and were able to provide information in every aspect. They really did take our lead. We felt that our grandad really was in the best care from the day we chose them as our funeral directors to the day that we laid him to rest. Nothing seemed too much to ask. Even after the funeral they were still available for any questions that we had. The funeral day went so smoothly and that really was thanks to the help of Compassionate Funerals. A very special thank you to Sam and Allistair who were fantastic from the start. As I said to Sam after the funeral, in the best possible way, I hope we don’t have to meet again for a long time... however if needed, they would be the first people we would turn to and we would recommend them to anyone we know in the future also. Thank you guys.

I was connected to Compassionate Funerals after my Mum died earlier this year. My first meeting with Allistair and Felicity was lovely. They truly embody the business name and were very patient, clear and supportive through the meeting. Losing my Mum so early on in life was extremely difficult but the details of my Mum’s funeral, they helped in making smooth, very thoughtful and beautifully handled; even down to the details of Mum’s casket & music at the graveside. My church, family and wider community were so pleased with how they handled things and I cannot say how grateful I am to have been able to use Compassionate Funerals for a service I never saw needing so early on. It has taken me most of the year to get to the point of writing this review but I want to thank you Allistair, Felicity and team for your kind service in March 2023. You contributed to what The Lord allows me to remember as a beautiful day despite a great loss. I recommend this team for a thoughtful funeral with care for you, those grieving with you and honour for the one who has passed on. It’s worthwhile investing here.

Wow I don’t actually know we’re to begin in terms of how incredible Alistar is ! I’d like by saying thank you first and foremost My dads funeral was today and from the start to beginning in finding Alistar he has been nothing short of exceptional! He was professional but caring and sympathetic and I had called loads of times last minutes to possible want to see my dad or for whatever reason and he was always so accommodating. His colleagues were fantastic on the day and wow the horses were truely beautiful . ‘My dad loved royal blue and even the smallest details like the coffin bearers and Alistar they incorporated blue within their outfits. Tears of joy of how truely special you mad this time for both myself and my family ! Even down to the procession and choices Alistar kept us in the loop and always asked us what we wanted I could go on but we could be here for a while. I just needed to send my thanks and praises Alistar you are amazing!!! Please don’t hesitate to use this company YOU WILL NOT BE DISAPPOINTED

I recently loss my Dad just over 3 weeks ago, I had found 5 funeral directors and narrowed them down to 2 which I visited and was disappointed with due to being disorganised but also them showing no genuine empathy and knew this was not who I wanted looking after my Dad. When returning home disappointed I came across an email that had been sent from one of my Church sisters and they recommended Compassionate Funerals, I rang and made an appointment for the next day. On arrival I felt an immediate warmth from Allistair and his team, from that moment on he was so professional but also empathic and I knew this was where I wanted my Dad to come, just over a week later my Dad was buried and they gave my Dad such a beautiful send off, listening to what I wanted and were so patient when I was doing the order of service with them which went back and forth due to me changing my mind. I cannot emphasise how much they made me and my family feel but I’m so grateful. Thank you Compassion funerals.

Thank you, Allistair and Compassionate Funerals, for your kindness and support following my father’s passing. We live locally to you but had heard lots of positive feedback and had attended a funeral organised by Compassionate Funeral, so we were already aware that you were professional and dignified. Your care in words, attitude, and actions to my family and my dad were above and beyond. The service was beautifully organised and your recommended celebrant (Jo Napthine) was perfect for us. Allistair was incredibly kind and compassionate to us all, but especially to my mum who was grieving the loss of her husband of nearly 50 years. I will be forever grateful to Compassionate Funerals for their love and compassion. I wholeheartedly recommend them for their understanding and kindness, but also for their knowledge and professionalism, which helped us navigate a devastating loss. Thank you, Allistair and the team; wishing you the best for the future.

I cannot express how amazing the team at Compassionate Funerals are. Our mother passed away very unexpectedly and our funeral director Sam made the whole process so easy for us going above and beyond what I guess anyone would 'expect'. The company definitely live up to their name and I highly recommend them as not only were they professional at all times but they really did their best for us at short notice and didn't make it feel like this process was just a business transaction. I don't have anything to compare it to but I can honestly say that having had them for the first funeral for an immediate family member we couldn't have asked for anything more. There was not one need that they didn't cater for and being from a Hindu background they knew exactly what we needed and as mentioned before even went to great lengths to help us with the unexpected things that came. Sam, Alistair, Hasina and Deanna - honestly you guys were amazing.

Our experience with Allistair was Excellent Customer service. Very compassionate , kind, diligent and extremely knowledgeable. Allistair surpassed all my expectations. Attention to details with regards to information for Order of service , music , flowers even obtaining mum’s body very quickly . Allistair even chose the celebrant Jane Morgan who was amazing and delivered mum’s Eulogy - simply beautiful. Truly remarkable just to put it all into context . Reminders through out the funeral planning journey . Every step of the way even reminding about items that I may have on my to do lists. Reminding me , he was there support any areas I may have concerns. On the day with a phone call to make sure we were ok . Updating all the time as regards timings. Mum’s funeral service was great and will not be forgotten. Your Customer Service was Outstanding !!! Thank you from us all Lewis-Hackshaw family

I would like to extend my deep heartfelt thanks on behalf of my mother Felicia and I to Compassionate Funerals for not just simply treating my mother and I as another ‘burial quote’ unlike other companies we approached during this period, but consistently taking the time to reassure & support us during this sorrowful time. I have to gush in particular about Allistair’s kindness and professional attitude in arranging my Dads funeral, he alleviated the stress from our shoulders by artfully yet respectfully arranging a heartfelt ceremony for my father Louis. Allistair, has the patience of a saint. I am convinced God sent him to us whilst we were drowning in the grief of my fathers loss as a ray of light to guide us through this tumultuous period. Thank you from the very bottom of our hearts, God bless you and your family.

Compassionate Funerals is that rare thing - a company that lives up to its name. When my partner died suddenly and I was left to make arrangements with his two grown-up sons, this special team of people helped us create a funeral that not only expressed my partner's individuality but also held great meaning for his sons and me. Our Funeral Director, Samantha, struck the perfect balance between friendliness and professionalism – handling the complex musical cues we wanted in the service and going to great lengths to help us with practical support when my partner's sons chose to make a casket for their father themselves. Compassionate Funerals turned our tragedy into a healing experience that brought us all closer together - five stars is the least they deserve, and nowhere near enough.

Following my mother’s sudden passing while visiting abroad, we needed to learn the next steps quickly. We had no experience in funeral arrangements and related costs. Following WhatsApp calls, Allistair shed light on repatriation, options, costs and suggested suitable cemeteries. It was an emotionally challenging time and, far from home. We would not have found these suitable places without his involvement. Reflecting on the experience, Compassionate Funerals staff understood our circumstances, offered solutions, are competent, showed flexibility, and were compassionate towards mum and us. My gratitude to Allistair and his colleagues for their professionalism throughout the process. In difficult times, I would highly recommend Compassionate Funerals to friends and family.

Compassionate Funerals were recommended to me. Hasina and Alistair could not have been kinder. When I first phoned and spoke to Alistair I knew nothing about repatriation from Africa or how to arrange a funeral and was still in a state of shock over the sudden, unexpected death of my sister. They were both amazing. Hasina took over as my chief contact. She was so patient, got all the quotes we needed and arranged everything , from starting with a Funeral Director in The Gambia to personally travelling up to Yorkshire with my deceased sister. She put us all at ease and the whole family praised the service she gave to us. Not only was Hasina the best funeral director we could have wished for, Compassionate Funerals were the most affordable by a long way.

My review is a little late but not forgotten. Early in April 2020 after the tragic death of my mother me and my family were left distraught. We were put into contact with Compassionate funerals who took great responsibility and care for my mother as with arranging all the necessary transfers from hospital, the paperwork necessary for allowing the burial. All in all they took a hugh burden off me and my family at the time and kept us well informed and arranged to get mum buried at the cemetery of our choice, which was a little difficult at the time. They are who they say they are and were very helpful with the particular arrangements we had for mums burial day. We will never forget this. A big thank you Compassionate Funerals.

Allistair, I cannot thank you and your team enough for the service you provided for my mother's funeral, Sheila. The day itself went seamlessly, and at a stressful and emotional time for our family, you provided calm, patience and understanding. We thank you for the respect and dignity you paid to my mother throughout the day: you are a credit to your profession. Throughout the whole process of engaging with you and your company we have been treated as respectful equal partners and the way you have made yourself available and the level of communication you have given us has been fantastic. Planning a funeral is something that none of us want to have to do, but we are so glad we chose you and your company, thank you. Timothy

I was in a lot of despair having lost both my husband and father. Ms. Hasina supported me for funeral costs as I had little idea where to turn. I was able to give my father the send-off he deserved with a prayer service from the orthodox priest and blessing from the church. I would recommend this funeral company to anyone in distress on the loss of a loved one; they will guide you through the whole process and give relief from stress, grievance and money worries as to ways to pay. This was a spiritual experience for me lifting me up out of the dark. I will never forget them for easing my pain and suffering. God bless always, my heartfelt thanks to the whole team at the funeral ceremony from 'Compassionate" staff

I recommend Allistair and Compassionate Funerals unreservedly. From our first phone call Allistair was patient and kind, guiding us through the initial period of shock. He sought to carefully understand the appropriate rites and preferences for our family; he was high organised, precise and resourceful, coming up with multiple plans and communicating clearly the whole way. For full disclosure, we used an alternative director because in our particular circumstance we wished our director to have particular language skills. Despite this, I still feel compelled to recommend them as we were so touched and impressed by the personal care - no doubt you will be looked after and supported through the whole journey.

We cannot thank Compassionate Funerals enough for all the care, respect and help they gave us throughout our ordeal of arranging a fitting funeral for our dad. Allistair and Sam were just so lovely and helpful in every way possible in such difficult circumstances for us. They were so quick to respond to any questions we had for them through texts, emails and telephone conversations. Nothing seemed too much trouble for them and they went to great lengths to ensure dad got the perfect send off that we wanted for him. We are honestly so so grateful to them and cannot recommend them highly enough. Allistair, Hasina and Sam... We thank you all from the bottom of our hearts. Warmest regards Sarah and Mark x

Compassionate Funerals were quietly efficient and empathetic, helping us organise a beautiful funeral for my mother at the City of London cemetery. As it was a non-religious service, they put us in touch with an excellent 'celebrant' (Jo) who led the proceedings and helped us through all the steps involved, including choosing the music, poems and writing the eulogies, even creating bundles of commemorative herbs for mourners to drop into the grave at the end. Allistair at Compassionate Funerals was a calm and reassuring presence throughout and always on hand to answer any questions by phone or email. Flexible, professional, comforting. Would definitely recommend. David Shrimpton

Hasina Zaman is a truly outstanding funeral director. She is incredibly warm, knowledgeable, and meticulous. My sisters and I were really impressed by the high level of service she and her team provided for our father's funeral. Our father wanted an intimate, non-traditional Muslim funeral. Unlike other funeral directors we had approached, Hasina listened carefully to exactly what we wanted and made suggestions accordingly. Everything was tailored to our wishes. Thanks to Hasina's expertise, we were able to give our father the farewell he wanted. We would highly recommend Compassionate Funerals, especially to those who are looking for more bespoke funerals for their loved ones.

My siblings and I would like to show our immense gratitude to Hacina, Alistair and the wider team at Compassionate Funerals, for the faultless service we received following our father's passing. The team's empathetic approach, respectful nature and attention to detail were second to none, whilst many who attended the funeral have also commented to us the same. Your willingness to answer any of our questions at any given time, awareness of when we needed advice in making a decision, or displayed diligence when we needed some more time, made what was a very difficult time for us manageable - thank you, we will be forever grateful. Magras siblings.

‘Death comes like a thief in the night’ my mum used to say. And when it did come, and I had no idea what to do, I called Allistair at Compassionate Funerals as I’d had a very quick look on Google for a funeral director who would be able to take care of us. After just a couple of minutes on the phone Allistair knew just what my mum would have wanted and helped me with what I would need to do, then dropped me an email confirming the next steps. So helpful, knowledgable and professional at all times. The office is lovely and the Compassionate Funerals team helped us through our grief with their handling of the funeral in such a considered way.

On behalf of my family and the extended community members, I write to register appreciation and gratitude to Compassionate Funeral for the invaluable support they gave us during the funeral of our late brother Lamin Mama Touray of Farafenni. The Gambia. coordination was exemplary, and the professionalism displayed by your team at all level was outstanding. What is amazing is that all the services were rendered at a reasonable cost. With the Covid19 repatriation was almost impossible but wit your tireless efforts everything went smoothly May God the Almighty reward you all. Musa Jarju Friend and a Brother to the Late Lamin Touray.

After being recomended to my family from some lifelong friends following the passing of there mother & how pleased they was with the service we went ahead & used compassionate funerals & was so glad we did, they really do treat each funeral different & to your needs & anything you may require & it's never too much trouble, this felt so much more of a personal touch unlike my previous funeral arrangement with someone i won't mention, & the service Alistair & Felicity gave for my Brother's funeral was perfect & faultless. thank you to both, very professional & understanding at a very sad time ☆☆☆☆☆ The REEVES FAMILY

The professional services carried out by Compassionate Funerals has been exceptional. From the time we initially contacted them, to the actual day of the funeral itself for my father - nothing was an issue. The diligent care, compassion and promptness of all the services provided was greatly appreciated by the whole family. In particular, Samantha’s hard work and enthusiasm should be highlighted and praised – it felt as if she went above and beyond – a true ‘angel’ in disguise! I would thoroughly recommend them to any grieving family to place their trust in their team in arranging a funeral for their loved one.

We cannot thank Allistair, Hasina and their team enough for the kindness and care they showed us when helping to arrange our mum's funeral when she unexpectedly passed away. The team is clearly very experienced, quick to respond and, as their name suggests, compassionate. They collected amma after she passed away, allowed us to arrange viewings, helped to dress amma in a sari for the funeral, arranged a carriage and transport for us on the day of the funeral and cremation and helped us collect mum's ashes thereafter. We are very grateful for the service they provided and would highly recommend them to anyone.

We recently cremated our dear father with a Hindu ceremony. Thank you to Allistair and the team for your excellent services, we greatly appreciate your support, guidance and very low costs. We would also like to thank you for the respect you paid to our Dad and our family thorough out the whole process. We couldn't have ask for anything more. Everything was 100% perfect. Nothing seemed too much trouble for them and they were very quick to respond (out of business hours as well) to questions we had for them. We highly recommend Compassionate Funerals and assure you that you will not be disappointed.

A Big thank you to Allistar and his team for the outstanding service they provided to myself and my partner during the loss of our dear Mum/mother-in-law. Even before my mother in law was in compassionate's care Allistar was brilliant he always had time to answer any queries i had no matter what time of day . My mother-in-law was cremated and thank you to Allistar and his team she had a beautiful send off i couldn't have asked for better. I received a beautiful card today which meant so much as not even family sent a card i would highly recommend compassionate funerals once again thank you so much

Literally just laid my Uncle Joe to rest 30mins ago and I was very very pleased with the professionality and smoothness of compassionate funeral services of how they dealt with the whole day. I am not one to leave reviews but just for the little things that were done today with instructions, filming, checking if people were ok, on time and just caring a lot with what they were doing, at such a sensitive time just made myself and my family very much at ease. Thankyou very much for today. Stay safe and if anyone reading this i would definetly recommend their services. Stefan Lloyd (SLR Fitness)

On the 28/09/2020 we cremated my sister-in-law, Liliana. As it was the first time we were facing this kind of problem, we had no idea where to start and what to do. I would like to thank and give a big hug to the entire Compassionate Funerals team, and to Allistair in particular, who treated me and my family very kindly and at the same time very professionally. They took care of everything with "passion and compassion"! They even offered some bereavement books to my 9 years old niece, which she found very interesting and helpful. I would rate Compassionate Funerals a 10 out of 10! Thumbs up!

My first experience of a non- religious funeral turned out to be the best, thanks to Allistair’s patient handling of all the details. His suggestions and recommendations were very helpful and gave me confidence in the arrangements. The added bonus of the tribute website to the deceased was very popular and made it easy for people to make donations to suggested charities. I had many messages of thanks from people afterwards saying how appropriate the service was, but I owe a debt of gratitude to Compassionate Funerals for making it all happen, and I wouldn’t hesitate to recommend them.

From the minute I spoke with Allistair I knew he would be able to provide me and my family with the funeral we wanted for our amazing Mum. He did. Every time I made contact with Allistair it was dealt with quickly and professionally . It was the most beautiful service and all the arrangements were seamless. We were able to give our complete attention to the actual funeral having complete confidence that everything would be done sensitively and compassionately. We really can’t thank you enough. We would recommend your service to anyone. Many thanks again Maralyn, Steve and family

What wonderful people the team at Compassionate Funerals are. They took care of our beautiful mum (and grandma) in a personal, dignified, caring and gentle way. Every attention to detail was handled without stress or concern. They came to our side and guided us through the most difficult days of loss. Their compassion was delicate yet palpable, while they also provided the backbone of support that we needed. I can't thank or praise Samantha, Alastair and the team highly enough for how they cared for our most precious mum- and for us. They are a gift to the planet.

My mum passed in April 2017 and I immediately thought of getting in touch with Compassionate Funerals as my experience with the owners had been loving and pleasant previously. My mum had 7 children 4 of which were hands on with the details of her send off. Compassionate funerals were patient, empathic and flexible in helping us create the perfect send off for our mum. I would reccommend them without any hesitation to anyone looking for a professional and compassionate funeral service to support and guide them through dealing with the loss of a loved one.

Today (23/09/2020) we buried my Uncle with a Hindu ceremony. The Compassionate Funerals team were very helpful and went above and beyond what you would expect from a Funeral Director. As a person who hasn't been to many funerals before, they explained everything that was going to happen and were very friendly and attentive. They had endless amounts of patience and were in no rush for the attendees to leave, continuously bringing refreshments. Thank you for giving my uncle a good send off and for helping the caterers when in your premises.

We used compassionate funerals when my lovely nan passed away. At what was a extremely difficult time for myself and my family they provided so much comfort to us all. They remained professional but still warm, genuine and kind throughout the whole process. My nan was treated with dignity and respect and it provided great warmth to us knowing that she was in their capable hands. Hasina, thank you from the bottom of our hearts thank you for everything, it is truly appreciated and we couldn’t recommend Compassionate funerals enough.

As a funeral celebrant, I work with a lot of Funeral Directors. It's always a pleasure to collaborate with Allistair and his team - they stand out heads above others in the business. When your person has died, the decisions you have to make are already hard and it's not always easy to understand the choices and options available to you.You can trust Compassionate Funerals to give you the right professional advice with a warm and friendly service, helping you to create the a funeral for your loved one that is memorable.

Funeral planning and funerals are the most hurtful distressing times specially when you’re burying your beloved father. I never thought this day would come so quickly, he slipped away from our hands and it is so heartbreaking. Alistair and his team have made this journey a little more comfortable for me and my family. Allowing us to see my father in a beautiful environment and getting everything arranged on time. Me and my family couldn’t thank you enough, specially Alistair who was there every step of the way.

Sam and her team were absolutely brilliant at such a difficult time in our lives. They made everything so easy and lifted the stress by going beyond. Affordable and an excellent service, even better than the higher named companies. Sam even came to my home for our first meeting, which, made it easier for me and gave more of a personal touch. There is not one thing that could have been improved as this company are such wonderful people and really care. 100% recommend. Thank you so much. Louisa Rae.

We recently cremated our father. It was a extremely difficult moment for us. This is the first time we faced death within our family, compassionate funeral made it all easy, Ensuring from arranging the priest to our religious ritual was all done accordingly. It was organised really well and from the start Allistair was extremely helpful well equipped with a wealth of knowledge of our belief and expectations. I thank the team from the bottom of my heart and highly recommend compassionate funeral.

I will like to say a big thank you to Compassionate Funerals for their support and guidance during the difficult days. From the day I rang Compassionate Funerals they haven’t left our side and they made things that was very difficult bearable. If your loved one pass on and you don’t know what to do just ring them and they will guide you all the way through without any stress. I will recommend Compassionate Funerals for all your funerals. From the family of the late Mr. John Antwi. Thank you.

I contacted Compassionate on phone on 19th August and followed up in person on 22nd August after our loss on 16th August. It is with pride to say that within 9 days the funeral had been conducted successfully. This success stems from their high level of professionalism but also their genuine concern in putting themselves in the shoes of the bereaved. They were very accommodating and offered advice about how to reduce cost. I will strongly recommend Compassionate to all.

I want to say a big thanks to Allistar and he’s Team for their great support the have shown us during this difficult time of loosing my father. Allistar came home for our first meeting which made things easier and was able to connect in a more close way during this sad time. We was able to do all the things we requested for and I will definitely recommend them to anyone. Definitely the best company to work with. Thank you from Julia, Lisa, Simon, Spencer and Luna Iyamu

I have helped a friend to arrange his wife's funeral and found Allistair at Compassionate Funerals very informative and helpful. The service we asked for (transport from hospital to crematorium) was very basic and unusual comparing to other requests but it was treated with respect and we received regular updates until it was all completed. In addition, the price they have charged was VERY reasonable, in line with the distance and work involved. Highly recommended.

Funeral arrangements are a very distressing and uncomfortable time. However, from word go Allistair was understanding calm and empathetic. My husband and I felt at ease immediately, their office environment is very welcoming with soft furnishings and I felt reassured that my late Mother would be treated with respect and professionalism. The service was first class from beginning to end. I would definitely recommend Compassionate funerals. Marcella Robinson-Bailey

Compassionate Funerals are excellent. They really care for the person you have lost and everything is done so personally and respectfully. Nothing was too much trouble for them and every small detail and request was taken on board. Our wishes were carried out professionally, but most importantly with lots of love, care and attention. The whole team managed everything from beginning to end with real sincerity and provided a beautiful tailor made service for us.

With many thanks to Alistair for all your care and empathy in arranging mum’s funeral right down to the last minute white roses. It was just a perfect send off for mum. I would especially like to thank you for supporting myself and my niece in the difficult task of the washing and dressing of mum in preparation for the funeral. Your knowledge and thoughtfulness made this experience a loving, caring and respectful act which we will both remember fondly.

Compassionate Funerals recently were the funeral service for my mum’s funeral recently. We were so impressed with their kindness, support and willingness to work with us. The resulting service reflected my mum’s wishes and personality so well. Allistair and the team were so effective in their organisation of the planning and day itself. The whole experience was made so much easier by their gentle and dignified support. We wholeheartedly recommend them.

Having taken a Golden Leaves Funeral Plan with Compassionate Funerals I was surprised to have an additional meeting to discuss my final wishes as part of the service offered by Hasina & Alastair & put into Plan Document for safe keeping. I would reccomend the Golden Leaves Funeral Plan to anyone wishing to ensure peace of mind as part of their own end of life plan and Compassionate Funerals are the perfect partners to action this with. Brett M Preston

We cannot thank Compassionate Funerals enough for their care & attention, caring for Pop on his last journey. Nothing was too much to ask, no small question unanswered. They came to South Wales to collect Pop, so our wide spread family could give him a great send off in East London. Alistair listen to our stories and laughed with us, guided us through the difficult bits so we could celebrate dad's life. Thank you again, from Ellen, Simon & family.

Compassionate Funerals recently helped facilitate my father's funeral. The company name definitely reflects the level of service we received. Professional from first contact to last, helpful, diligent, sensitive (which is so key at such a traumatic time), thoughtful and flexible, they provided a service that was stress free and second to none. I can't recommend Allistair and his team highly enough. They were excellent!

Heartfelt thanks to Alastair who treated my dad and my family with the utmost respect and understanding at what has truly been the most difficult time we’ve ever had to go through. Alastair was extremely efficient, ensured everything was exactly how we wanted and went above and beyond expectations; no ask was too much. My dad was given a truly respectful and dignified goodbye. Thank you

I was introduced by an Imam , from the Gambian community to compassionate funeral services. It was a very difficult 12weeks , with everything going on covid 19. So we need to send a family member back home in Senegal, they were very professional and helpful. During this difficult time, thanks to their hard work and their professionalism. The family received, our love one today in Senegal.

Words cannot begin to express how amazingly, sensitive, caring and compassionate Hasina and her team are. At such a difficult time, Hasina and her team made it more bearable and fulfilled my wishes in saying goodbye to my father! The name of the company is exactly what you get, Hasina goes above and beyond and I cannot thank her and her team enough! They are simply, the best! Thank you!!!

The professional help and support that we received from Allistair made an overwhelming and difficult time much easier. My Mum, my brother and I really appreciated the kindness, compassion and care shown to us – and to my Dad – before, during and after his funeral. We cannot thank the Compassionate Funerals team enough for everything they did and we would highly recommend their services.

We had an amazing experience with Compasstionate Funerals where my late husband was treated with respect and the treatment of the family was also very dignified and respectful. I would recommend any family looking for a professional service to use Compasstionate Funerals. Thank you for making our experience to be dignified and the whole service ran smoothly. Thank you very much.

The funeral service for my late father was well organised with compassionate and care from Allistair. This had helped to ease off some our pain during what was a very difficult time for the bereaved family. Allistair was attentive to the needs of the family and my father had a very dignified funeral. I would highly recommend the service of compassionate funerals to anyone.

My beloved father passed away, we were introduced to Compassionate Funerals through my cousin who highly recommended them. The team showed compassion, patience and sympathy during our grievance and planning of the Islamic funeral. My family and I can only say good things about the team and the service provided. We were not disappointed. Jazāk Allāhu Khayran for everything.

I cannot recommend Compassionate Funerals highly enough. Allistair made this distressing time a little more comfortable and was very accommodating. He made sure that everything was done according to our wishes and gave my dad the best send off possible. My family and I would like to thank Allistair who was with us every step of the way (On behalf of Ranu Phull)

thank you for performing the funeral of my parents who passed away due to Covid-19 this month, as per the Hindu Tradition, also we all are very humbled for the live feed you arranged for us in India, so I could view my Parents for one final time. Allistair and his team were really very helpful to us in this tough need of hour, I must say they are the best.

Samantha at Compassionate Funerals is outstanding,. The service we received from her was compassionate, efficient and nothing was too much trouble. I would not hesitate to recommend them and would use them again. I have arranged a number of funerals for family members and have never experienced such excellent service from a funeral directors before.

I would highly recommend Compassionate Funerals. The service and support afforded to me from beginning to end was exceptional during a very difficult time. The ongoing communication with Allistair and the team was great and I had one less thing to worry about. Excellent service and would like to thank you all again for my dad's great send off.

I was really impressed by the service for my husband, provided by Compassionate Funerals. Allistair was very personable and made the whole process straightforward. He went out of his way to help us, eg by taking pieces of art to and from the Crematorium. I am so grateful for all his help in making a difficult day go smoothly.

It is never nice to lose someone that you care deeply for. And you want a flawless experience during their send off. Compassionate Funerals work with you to provide a funeral and send off exactly how you want it. The directors are professional and personal. They take care of everything so that tou can have a peace of mind.

An absolutely flawless service from Allister at Compassionate Funerals. In his quietly understated way he helped us navigate what we needed to do and what our options were. We had complete faith that he was there for us and available for any questions. On the day he and his team managed everything perfectly. Thank you.

Compassionate funerals were kind, considerate and professional throughout this difficult time. Allistair paid great attention to detail and ensured that all religious and cultural practices were respected and adhered to. The level of care and service was incredibly high and my family and I are very grateful. Thank you

The team at Compassionate Funerals were exceptional. Allistair was very accommodating and came to the family house to meet all the family to get a sense of our mother who passed away. They made us feel like we were celebrating the life of our lived one rather than grieving a loss. I would highly recommend them.

Compassionate funerals are very professional, empathetic, understanding and straight forward when it comes to funeral planning. Their customer service and communication skills are A++, the staff are well mannered and made my family feel welcome during a really difficult period. I highly recommend this company.

What can I say, my dear mothers funeral was on Sunday and it was faultless and carried out most efficiently by Allistair and his team. From the day we rang Alistair when mum passed to the cremation on Sunday they were helpful and professional. From all the family, Thank you very much Alistair. God bless you.

Thank you Alistair and everyone at compassionate funerals for your professional services and family approach in helping prepare my sister's funeral, from collection at the hospital to committal, thanks for everything, we greatly appreciate your support and services and low costs. Thank you, Kachi

I cannot thank Allistair and his colleagues enough for the genuine kindness and professionalism they showed to me and my family on one of the worst days of our lives. From start to end the service provided by them was flawless. We felt very relieved to know our Dad was in their care. Thank you.

I can only say good things about Compassionate Funerals. I had constant contact with Samantha from my first call until after my brother's funeral. There was no request made by my family that was a problem for Compassionate Funerals. Samantha was amazing and so caring. I recommend them highly.

This is family owned business run by Hasina and Allistair who really are very compassionate people. No details are too big or too small and they really do care about everyone they meet. They provide a great service with really friendly and helpful staff Its a pleasure knowing them.

I cannot emphasise enough the thought, care and sensitivity with which Hasina and her team dealt with my mother's funeral. Throughout the process, I felt they took great care of all of us and arranged a funeral that my mother would have wanted. Thank you Hasina and all your staff.

I would like to thank Hasina, Maimuna and the team at Compassionate Funerals for being so kind and helpful in one of the most stressful times. The communication and organization of my Dad's funeral was fantastic and the day went so well. Thank you for making the day so wonderful!

They made a stressful experience as easy as possible. All problems dealt with: w wanted music that was not on Spotify? no problems; yellow irises in January? sourced; church music stops half way? Sam had a spare speaker with track on phone. A friendly professional service.

Indeed as the name implies, the care, support was really human. Every time I visit the office, I am so encouraged that I don't want to leave. They are really down to earth people. They very good in helping with funeral cost. God bless you and keep it up Alistair and wife.

Compassionate Funerals are very caring, considerate and truly live up to their name. I was at a funeral of a friend's father which they took complete care of, going above and beyond, to ensure it ran smoothly. A truly blessed funeral company. Thank you!

Allistair at Compassionate Funerals looked after our Mother recently, with care and compassion and went over and above to help us prepare the funeral. Nothing was too much trouble and everything went smoothly thanks to his dedication. Thank you again.

All I can give is praise to Compassionate, when my father passed away we were supported every step of the way in a proffesional manner. I must also comment on the level of patience and care we received, I would highly recommend using their services.

Truely amazing service, very understnable and really compassinate with your pain. I truely thanks Compassinate the team Hasina and Alister for all they have done and run the ceremony so smoothly. WIll recommmend it to all my relatives & friend.

Great service, Alister managed to allow us to do the funeral on the 3rd day as per our religious beliefs. He was very responsive and helpful. We are so happy we went with Compassionate Funerals, it really took the burden off the process.

Helped me every step of the way through organizing our familys funeral. any queries or request i had, wasnt any trouble for allister an there team would highly recommend compassionate funerals for a fantastic send off Thank you again

Thank you for arranging our dad’s funeral in May during the lockdown. CF were considerate and helpful during the whole process and everything went quickly smoothly. Didn’t have to worry about the process at all. Highly recommended.

I highly recommend Compassionate. They responded quickly and sensitively to our requests within a tight timeframe (after our mother passed away very suddenly) and supported us wonderfully in providing a lovely service.

Great service from such wonderful People they looked after my Aunt when she departed this world and I think she would be looking down on us and saying well done Thanks so much Alastair and Hasina

A wonderful warm welcoming establishment. The personal service is impeccable and perfect for all your requirements. Highly recommend the friendly and intimate service this lovely couple offer.

i have worked as a minister with Hasina and Allistair on a number of funerals and have always found them a pleasure to deal with, quick to respond to questions and keen to support in any way.

Allistair and his team are top class . Highly recommended. Especially if you like “traditional / old school” . Very pleased with the support and service. Another excellent send off Oct 2023

Alistair and his team took such wonderful care of our family during such a sad occasion. Knowledgeable, sensitive and flexible to all our needs I would definitely recommend their service.

Just had my brother George's Funeral and Compassionate Funerals could not have done more. Thank you from the bottom of my heart my brother George would have loved it. Terry Gow

Our family have used Compassionate Funerals on two occasions and they have lived up to their name both times. Nice to receive a genuine feeling of care during difficult times.

The name 'compassionate' is certainly accurate. Hasina was attentive, considerate and fulfilled our needs. I would definitely recommend them. Great support in a time of need.

Their name says it all. Allistair, Hasina and their team go out of their way to make sure they provide a family with just what they need. They are a pleasure to know.

Extremely helpful and responsive with my Grandads funeral. We dealt with Allistair and he really helped ease such a difficult time. Thank you for all your help

Sam and Alastair at the Compassionate Funerals were just amazing. Extremely high standard of service. Couldn't imagine any better. I thoroughly recommend.

Thank you Compassionate funerals for your care and professionalism nothing was too hard for you to deliver. You gave my dad a really beautiful send off.

A very proffesional service by Hasina and the team, cannot thank them enough, they were very friendly thoughtful and understanding.

Compassionate Funerals are dedicated, professional and caring. I would not hesitate to recommend and refer them to a friend.