The older woman with the New York accent that works the pharmacy register exhibits behavior that would result in termination at the vast majority of jobs, even those in retail. If people are not standing in the "right spot" waiting in line, obviously unintentionally, she raises her voice at them and tells them to stand back by the sign that merely says to please allow room for customer privacy it does not say STAND HERE and is relatively far away from the register such that an well-intentioned customer might stand at least 6 inches closer to the register, which will activate the woman's aggressive criticisms. Today, her interaction with the customer in front of me was quite lengthy as she exchanged hugs and casual conversation with the customer instead of expeditiously completing the transaction. I waited silently and patiently, and in the right location as I have seen too many people get yelled at at this place already. My turn comes up, I provide my date of birth for prescription pickup. She looks in the computer for a long time. Requires me to say my date of birth again. Looks for more time and eventually finds it, goes to grab the medicine, and then comes back and asks for my date of birth a third time. She then asks for my Costco card, which I provided within 4 seconds. During the 4 seconds spent retrieving my Costco card, she said WOW ALL OF THIS WOULD BE SO MUCH FREAKING BETTER IF EVERYONE JUST HAD THEIR COSTCO CARDS READY!!! This is a woman who is helping people who may have disabilities and mental illnesses. I could only imagine the legal liabilities her behavior could bring with the way she speaks to marginalized and disadvantaged populations. How is it acceptable for her to engage in casual conversation and hugging, thereby extending the length of transactions and yet, harass customers for taking 4 seconds to get a card out of there wallet after having to tell her your birthdate 3 times. She either needs to yell at herself even more than she does customers, get a different job that values verbal harassment, or literally just calm down. And she is like this EVERY SINGLE TIME I see her. I will now be reporting, in detail, every single one of my observances of her rude behavior through every single medium available at Costco until corrective action is taken. I will also be providing her, at the end of every transaction I have with her, evidence of how long I took to complete each of my steps in the transactions vs how long she took to complete each of her steps in the transaction.

TL;DR this pharmacy it se to be great but they are very bad now. This pharmacy used to be great. I stopped going when I started getting alerts my meds were ready and it wasn't true. I'd get there and had to wait an hour for them yo fill the meds. I have family who still does thouvh and they are trying to find pharmacies that dwo do what they promise to. I havent gone here for a bit but I was thinking about it the other day and wanted to warn people. They also told me they had me medication a few times and when I drove across town to get it they said it wasnt in stock and wouldn't be for days. Medication is super important for me to safely live I feel like this is super unethical.

My doctor sent 2 prescriptions over. At first they only found one and filled it promptly. I called my doctor who resent the second scrip (and confirmed that it had already been sent). Costco said that they saw it and would fill it "pretty quickly." I sat there in visible pain for over and hour, when they told me it would be "maybe 10 minutes." I had to leave then to get somewhere else. My husband went back to pick it up over an hour later, and they STILL told him it would be "about ten minutes." I had my doctor call it in to Walgreens and will not be using Costco again.

Costco Pharmacys are not only bad they are dreadful. I've filled many prescriptions at the Brentwood Tennessee store and it's as if you are bothering them if you even ask a question. After a while I switched to a grocery store pharmacy. Just a few days ago i asked about a flu shot at another costco and wow....once again it was as if you were bothering them just by asking...... I just don't see how the pharmacy can be so bad at Costco which otherwise has great employees with great attitudes. They must be run by another company. I wont ever be back

Not the best if you want to wait for something to be filled. I was told 30 minutes, it's been over an hour, still waiting. Update: final time was a little over an hour and 15 minutes. I definitely would not have stayed if I had been given an accurate time estimate up front.

Was charged the same amount for 1 or 2 boxes of a medication. Was never told why they only dispensed 1 box instead of 2 boxes. 1 box was not enough for a whole month. Was never explained why the cost was the same for 1 or 2 boxes. Will never fill medications here again.

They have a great staff and excellent service. They go the extra mile. Since I am a Costco member and always have other shopping I can do if there are a few folks waiting, I have never had to wait more than 5 or 6 minutes unlike CVS, Walgreen's, etc.

Super friendly; super helpful. I’ve never had a pharmacist do everything possible to find the lowest price for my prescriptions (Without my even asking) until today. I won’t ever return to Walgreens or Publix for my prescriptions again!

Just don’t come here. I frequently catch mistakes, have to call my doctor for a mistake on their end & the line is always incredibly slow. I gave it a shot for 2 years but my patience has run out.

Literally the worst about timing ever they told me to call first thing in the morning just to get them filled. Came in and still had to wait over an hour to get my prescription. Several times now

Prices are very competitive and they accept Good rX for the things insurance doesn't cover! Great deals on lotions and potions too!

The pharmacy is very convenient and the staff is first rate. My prescriptions are below the prices at well known pharmacies.

Is a good pharmacy and the service is good, but there's no Sunday service.

They do things to help save money. Nice people.

Excellent service , truly customer oriented ...

Always very helpful staff at the pharmacy.

The pharmacists at Costco are top notch.

Usually very good