Absolutely shocking customer service. I went in wanting to book a taster session and to get signed up so I could do the unlimited classes. I couldn’t find anyone who worked there when I walked in. I then was directed to someone who didn’t speak English. I was then introduced to the manager who was very patronising and had no interpersonal skills. He spoke to me like I was stupid. I’ve trained at gyms before and completed squats and deadlifts. I have also been on a strength and conditioning CPD course, however the manager continued to talk to me with stereotypical arrogance. I would not recommend this place due to the poor customer service I have received. I went in with the mindset that I wanted to mix up my training and left feeling very de-motivated.

Having moved back to my hometown of Brum from London I was concerned that I was going to struggle to find a Box. I had tried Crossfit in London on several occasions and knew that my move back home would give me more time to throw myself into Crossfit. When I stumbled upon Crossfit Digbeth I was really pleased and I have to say I have not looked back, I LOVE training at the box they have a great space and even better people. There is a great community spirit which is part of the reason I got into Crossfit and Crossfit Digbeth really do this well. If you want to get into Crossfit I highly recommend this Box as they are really welcoming, they know what their doing their trainers are ace and they look after you from day 1 !

The best Crossfit Box in Birmingham!! Training there you will get a truly crossfit experience, pushing yourself, doing everyday more and supporting your mates. You will learn the techniques behind each movement and keep trying you will master them thanks to the advice of the coaches! The classes are very well planned, in order to improve your gymnastic skills, your strength and flexibility and obviously, having fun during the WOD! Moreover, you will have the opportunity to meet great people, and feeling part of the community from the first day. Well recommended!

Really bad customer service. I just dropped in and the coach didn't care to introduce himself or even asked for my name. I was just ignored over the whole session. Based on the comments below, it is not the first time people get disappointed when they drop in. Is not community what makes crossfit more than just a training regime? Next time will drop in at B’ham’s Pure Gym!

I am getting fitter faster than I ever did going at it alone in the gym, and it is so much more enjoyable. The community feel at this gym gives it such an edge. Going along to the Free Trial was the best decision I have made in a long while, not only for my health and fitness but for my social life too!

The people at this gym are amazing, you will find friends for life. It's a fun, happy and welcoming environment to get your fitness journey going. Highly recommend popping in and seeing what they have to offer. Getting fit should be exciting and fun and this gym provides exactly that.

Friendly, down to earth gym that has become my second home since walking in as a complete beginner three years ago. A wonderful mixture of members from all walks of life and a wide range of abilities - everyone is made to feel welcome. Top coaching too. There is even a gym dog! :D

I was visiting family in the area, and thought I should see what the hometown CrossFit scene had to offer. Really nice box, friendly and welcoming instructor, Dave. Pretty sure when I’m back in Birmingham again, I’ll stopping by.

Dissapointing drop in here. No one ever asked who I was or introduced themselves as a coach. Almost no warm up and 0 cool down after workout. Poor instruction. Facilities are ok, but the bars are painted metal instead of rogue.

The most incredible gym! Friendly staff who are always ready to help, competitive membership rates, great music, free and secure parking and just an amazing vibe and community to be a part of. One of a kind.

Fantastic experience for my drop in today. Great welcome and coaching from owner David and top facilities including a lovely shower at the end of a hard Wod. Thoroughly recommend a visit. Cheers

Great community feel and helpful coaches. Definitely not a 'one size fits all' approach they understand and adapt workouts to help you get fitter and stronger.

The people.....its the people that make this place. Friendly, welcoming, family atmosphere with excellent coaches and equipment.

Best gym in Digbeth, and probably in Birmingham and in the world! Amazing community and great coaches.

The only staff member I spoke to was incredibly rude and unhelpful. Definitely better places around.

Excellent Xfit Gym. Staff are very knowledgeable and friendly. Couldn't recommend this gym more

Very cool gym, fantastic trainers and great vibe. Highly, highly recommended!

Awesome coach and great atmosphere. Thank you David for keeping us going! ☺️

Excellent trainers. A great atmosphere which makes you work harder !

Excellent box. Friendly & relaxed atmosphere. Great coaches.

highly recommend for great training and atmosphere!

Great place to train and get your fitness goals!

Good place for calisthenics. Thuesday 7:30PM

Great crossfit gym. Great family feeling

Warm and welcoming place and people

Friendliest box I've ever been too

Great gym with even better people

Excellent Crossfit training

Best gym in Brum, bar none

Amazing, love it!!!

Just nice guys