Custom Construction Solutions LLC

186 reviews

2420 Midtown Pl NE STE A, Albuquerque, NM 87107

www.customnm.com

+15053022832

About

Custom Construction Solutions LLC is a Roofing contractor located at 2420 Midtown Pl NE STE A, Albuquerque, NM 87107. It has received 186 reviews with an average rating of 4.9 stars.

Photos

Hours

MondayClosed
TuesdayClosed
Wednesday8AM-5:30PM
Thursday8AM-5PM
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Custom Construction Solutions LLC: 2420 Midtown Pl NE STE A, Albuquerque, NM 87107

  • Custom Construction Solutions LLC has 4.9 stars from 186 reviews

  • Roofing contractor

  • "Warning! Find a more professional business"

    "First review: We asked for a quote for a TPO roof and someone said they could swing by later that evening after another appointment"

    "I am extremely pleased with the services I received from Custom Construction Solutions, and particularly from their sales representative, Armando Medina"

    "His name is “CHRISTIAN ARMIJO”- project manager from Custom Construction Solutions: We needed a new roof-it’s been a long time-didn’t know who to trust with the uncertainty of our world but believe our prayers were answered because they took care of us-prompt, kind, and professional"

    "I couldn't begin to share how pleased I have been with Custom Construction Solutions"

Reviews

  • RC

Warning! Find a more professional business. False advertising claiming to be a 5 Star business. Lets start off with their business model "we do it once, we do it right." False!!They didn't provide me with an estimate they promised and after spending two hours at my house taking pictures and examining my roof, they insisted on another visit because the job wasn't done right the first time and the boss needed to come see it for himself. And then later on it was the boss's dad that needed to come over. They told me they could no longer serve me after I complained about how they treated me, a disabled veteran. Yes I pulled that card and only because upon the visit to my house we talked about my disability. They have not provided me with an estimate as promised. So it seems I let an actor enter my home and take pictures of it inside and was provided nothing back. I will let you make the assumptions about their practices. Save your time and energy. They sent out Mike S. who is very nice and reassuring. This is an act, as he will let you know he was a professional actor. Shame on me for not stopping this after he told me he couldn't get hired in Hollywood because he looks too much like Sly Stallone. He bragged about how much money he makes and that the owner - during covid built a swimming pool in his yard (relief money) because there was no work. He mentioned how young the owner is and that some customers were uncomfortable with his age. I don't discriminate so at the time it didn't make a difference if he was 10 or 30. My mind has changed after dealing with this ch!t show. Mike will constantly refer back to the 5 star service they provide, minus one negative review in which Mike informed me they fired the employee over. Wait until he shows you the commercial they made! And a elderly gentleman singing a song about Mike! YAY! So exciting! All part of the show. After requesting my estimate for an entire week, I informed Mike that I would be writing a one star review based on my experience. I was sent this text below. He did try to call me but I requested that everything be text or email since I could not trust their spoken word. Good luck to the consumer finding an honest roofer out there. I really thought after reading all the positive reviews and my 2 hour visit that this was the company for me. You have to give Mike credit, he even told me to kick rocks in a polite way. Let's me be clear, just because I am a disabled combat veteran doesn't make me special or above anyone else but you guys sure made me feel like I wasn't worth being treated like a person at all by refusing what was promised to me. Thank you for wasting a whole week of my time begging for an estimate you promised and then declining to work with me based on my feed back. They really were not concerned about expediting a leaky roof that may possibly have mold in the ceiling. If I was given the estimate as promised they could have started work and make adjustments with my insurance as needed. Instead they wanted back in my home so they can provide me with more bogus promises. Don't be fooled. Thanks Mike, boss, boss's dad, Mr.Yahtzee and CCS, God bless you all.

  • Ashley

First review: We asked for a quote for a TPO roof and someone said they could swing by later that evening after another appointment. They texted that they were still tied up with appointments, but after that, they completely ghosted us. No call back, no nothing. Pretty disappointing considering they’re blasting their marketing all over social media, and they won’t even call you back. We'll be on the lookout for another company. My first experience with this company was less than satisfactory; however, I must commend Franklin & Rob for their swift response in rectifying the situation. Following my initial disappointment, they took immediate action to apologize and address the issues at hand. Their proactive approach has certainly left a positive impression on me. However, in the midst of my disappointment, Franklin & Rob reached out to me personally. Their sincere apologies and commitment to making things right have truly impressed me. They demonstrated a genuine understanding of the importance of customer satisfaction and have taken decisive steps to rebuild my trust in their services. As a result, we have now scheduled the installation of our new roof for the end of the month, and I am cautiously optimistic about the outcome. While the initial experience left me inclined to explore other options, their efforts to rectify the situation have given me pause. It's a testament to their dedication to customer service and willingness to acknowledge and learn from their mistakes. I hope that the upcoming installation will prove to be a turning point, demonstrating the professionalism and quality of work that I believe this company can provide.

  • The Local Handyman

I am extremely pleased with the services I received from Custom Construction Solutions, and particularly from their sales representative, Armando Medina. From the onset, Armando was professional, courteous, and exceptionally knowledgeable about the services and products they offer. He took the time to understand my needs and provided a comprehensive solution tailored to my specific situation. Armando has an impressive knack for detail and was able to answer all my questions thoroughly, leaving no room for doubt or confusion. He guided me through the entire process seamlessly, ensuring that the project was completed on schedule and within the budget we had agreed upon. His dedication to customer satisfaction is evident in his work ethic and attitude. He constantly went above and beyond to ensure I was happy with the outcome. The quality of work delivered by Custom Construction Solutions is second to none, but it was Armando's exceptional customer service that truly set them apart. I highly recommend Custom Construction Solutions, and especially Armando Medina, to anyone in need of reliable, high-quality construction services. His expertise and commitment to excellence are unmatched. Fantastic work, Armando! Keep it up!

  • Leandra Pearce

His name is “CHRISTIAN ARMIJO”- project manager from Custom Construction Solutions: We needed a new roof-it’s been a long time-didn’t know who to trust with the uncertainty of our world but believe our prayers were answered because they took care of us-prompt, kind, and professional. “Christian” and the crew made us feel secured in our investment. We were able to sit down with the crew and have some cookies and listen to their stories- (while waiting for Christian)-they all seem to speak highly about the company and praise their project manager “Christian Armijo” (they really watch over each other-I like that). Christian’s uncle is a pastor and his grandpa plays in the band. He is a good spirited person and has a million $ smile! He is awesome! (Ladies-he is very good looking and a hard worker and single! If I were only 35 years younger! We will be using them for future projects and they will travel-spread the word. Thank you Customs for having him aboard!! Will recommend them to everybody! Mr and Mrs Pearce Thank you

  • Jose R.

I couldn't begin to share how pleased I have been with Custom Construction Solutions. I required a full roof replacement after a hailstorm and Scott Platero as well as Franklin Yazzie helped me navigate my uncooperative insurance and after nearly a four-month fight with insurance, we were able to make a full replacement happen. Their expert advice, quick responses, and guidance made the process a breeze and I couldn't be happier with my new roof. More than anything, I want to emphasize the importance of having a good team when you're fighting with insurance (who will do everything in their power not to pay out). I have neighbors with the same insurance who were denied because their roofing contractors were not as knowledgeable or attentive to getting their claim approved. The materials are premium, the workers who specifically did the roof were courteous and very professional, and follow-up inspections have all confirmed the roof was done perfectly. See for yourself, give them a call!

  • Amber Carmona

The Custom Construction team was a breeze to work with! I called someone to take a look at my roof following a home inspection, and everything was pretty easy after that. I filed a claim with insurance, got that approved, and Custom Construction handled the rest. They communicated with my insurance adjuster for logistics and got me scheduled. They dropped off materials the day before install and showed up at 6 am the next morning to get started. They completed the whole job in one day and took their time to clean up when they were done. They used a leaf blower, picked up trash by hand, swept , and inspected the ground for stray debris and nails. They even checked with both of my neighbors to make sure that nothing had fallen into their yards. Everyone I communicated with was polite and friendly. They took time to provide me all the information I needed but didn't interrupt my day. I highly recommend Custom Construction Solutions if you are looking for a roofing contractor!

  • myrna oaxaca

Custom construction solutions is Amazing !!!!! Brian Vigil and team helped me through the insurance claims process to get my roof replaced. I had noticed Custom working with all my neighbors in the area after the bad hail storm last summer. All of my neighbors were talking about how easy and content they were with the overall process. I called the number I had seen on my he sign in my neighbors yard I quickly received a return call almost immediately the representative was prompt to his appointment I signed his agreement and he went to work he had the adjuster on my roof in days it was approved!!! Brian came by and went over all the insurance documents and answered all my questions, and there were a lot! The install happened and when they were done they yard was cleaner then when they arrived! I would recommend Custom Construction Solutions to anyone needing a roof !

  • J. Scott Wilson

We recently filed a wind/hail damage claim for our roof. From the very first interaction, Franklin was very knowledgeable and professional. He assisted me with filing the claim with my insurance company, sent someone from the company when the insurance adjustor came for the inspection, and completely explained the entire process. When his crew showed up (on time) they started working right away and did not stop until the job was completed (except for their lunch break) They were very careful about keeping the jobsite clean and in it's original condition. They completely cleaned up everything, including all the roofing nails from the demo of the original roof. They removed the existing shingles and replaced them with new, higher quality shingles, in 5 hours. I am thoroughly impressed with Franklin and the company as a whole. I would recommend them without hesitation.

  • Jasmine W

This one review could not showcase my full experience with Custom Construction Solutions. I am so grateful to Scott Platero! Scott at Custom Construction Solutions was informative, understanding, courteous and efficient from start to finish. This is my first home and first experience so I was definitely uneducated and overwhelmed. However, Scott took on the project and I was not alone. Scott managed my insurance company, the adjustors and hazardous claim. I do not know about others during this economy. It has been hard for myself as a single parent but during this project there was no worries. I recieved only resolutions. The insurance claim done less than a day. In between task done less than a day. The process on the roof replacement was done less than a day. Their slogan should be showcased as #Lessthanadaywithcustomcontructionsolutions . Thank you SCOTT PLATERO!

  • Hector Velasco

I called to get an estimate on some roof work that I needed done quick and in a matter of like the nest 3 days due to me selling my home. As soon as I called and setup an appointment Franklin then called me to confirm and that he will be there. The day of he text me hours before to confirm and showed up 10 minutes early. He responded with an estimate that night and I told him I needed it done this weekend and they were able to accommodate my schedule to get the work done. They did an amazing job on such short notice. I highly recommend them and am actually going to hire them to do some flooring on my new home and possibly a solar system. Don’t sleep on these guys because I called 9 other contractors before them that made appointments for an estimate and never showed up. They were professional, prideful, and respectable pricing I might add.

  • Joseph Riebe

When I discovered I needed a new roof I became worried how I would pay for it and how do I find a company that will do a great job. It took me about a week to chose, I came across Custom Construction and decided to hire them. I didn’t know if my insurance would cover it but I opened a file with them in case I decided to file a claim. Custom Construction came and looked at the roof and said I should file a claim and then they took care of everything. They took all the worry from me and handled things for me. They started early in the morning and were done by late afternoon. My roof looks wonderful and they did a good job cleaning up and they did not rush me to pay them when done they made payment very easy. I am very pleased I chose Custom Construction for this job.

  • Russell Lovato

Having my roof damage due to wind, I called Custom Construction Solutions, looking over there reviews I figured I better give them a call and guess what no regrets what so ever, the whole experience with them was great from the beginning to the finish. Having had my roof damaged from wind left me lost on trying to figure out what to do, I called CCS and the first person I spoke to was Scott Platero he helped me through everything from insurance to all my roofing questions and needs, this has been one of if not best experience I have had dealing with a construction company's in NM, I just wish other construction outfits would be like them, just a feeling of dealing with a business that is out for the customer not their pockets means a whole lot, Thank you.

  • Celina M

I had the amazing experience of working with Franklin, Nicholas, Miranda, and their team for my roof replacement. my insurance company thought they could just pay for damages caused on one side of the house by hail and wind, but Franklin was thorough and explained to the adjuster why the whole roof was needed. Miranda was on top of all documents and very quick with her responses to my questions. I thought the project might take 2 days, but only took 1. Nicholas and his team were fast and clean and it looks absolutely gorgeous. I love the color we went with and it stands out from the rest of the cookie cutter Houses around me. Thank you so much to the team at Custom Construction Solutions and I would 100% recommend them to anyone.

  • Barbara Durner

Custom Construction did a good job with replacing my roof. I did not realize how much damage hail had done in the past few years. They installed shingles that are sturdy with a 30 year warranty. My skylight needed to be replaced in the process of putting in a new roof and during that some damage was done to the drywall up to the skylight. The person overseeing the re-roofing did not really address my concern so I was able to speak with Franklin, someone at a management level, and he personally followed up with my concerns and had specialists with drywall come and repair the damage. I really appreciate the attention to detail and taking responsibility for damage that inadvertently occurred.

  • Bill Villano

Our project manager Scott Platero had fought for us with our insurance company to get a full roof replacement. Our insurance company at first just wanted to give us the amount to do repairs to our roof and not replace the whole roof. Scott made time to come to see us numerous times to give us updates from the insurance company. He also explained everything in detail about the difference between shingles that we had to pick from and the warranty on them. Scott also had set up a A/C contractor do the required repairs to the air conditioner per our insurance company and also the window screens. I highly recommend Custom Construction for your roofing repairs or replacement.

  • carmen melendez

SeveraI homes in & around my neighborhood had roofs repaired. Failing miserably in initiating a claim, I contacted Orlando Montañez @ Custom Construction. He responded immediately, came by the next day, explained the process, assured me he'd help facilitate communication with insurance and inspected/documented the condition of my roof. When I was ready to file a claim, he was there to provide technical information and was also present when the inspector was sent to assess damage. True to his word, Orlando was there from start to finish. Thx to his expertise, patience, diligence, and assistance, my home has a beautiful new roof!

  • Erika Sanchez

Michael Shrader was our project manager at Custom Construction for the new metal roof replacement needed due to our old shingles had severe wind damage. He did a great job at communicating and working with our State Farm claim agent. We also decided to go with gutters and Michael was able to provide the contractor. All of my questions and concerns were quickly answered and resolved in a timely manner. Michael and his team are very professional and very good at what they do by providing excellent customer service, quality service, and high quality products. Great job!

  • Nhu Mackara

We are extremely satisfied with our new roof replacement. We work closely with Zachary Montoya from start to finished. Zachary has surpasses our expectations. He is extremely professional and very punctual and has helped us with all insurance claims matters. He is patient and always kept us in the loop with information updates. His customer service is at its best. The entire crew did an amazing job. They cleaned up everything once the job is done. We love our new roof and highly recommends Custom Construction Solutions to our family and friends in the future.

  • Justiniano Sandoval

I had the pleasure of working with Marc, one of CCS project managers. Top notch customer service from this guy. He helped me from start to finish and more. He was constantly in contact with me through the process and always responded or answered when I had questions. Just a stand up guy that made it feel like I was working with a good friend and not a business man. The work CCS did was great, I’ve been needing a new roof for a while and I’m glad Marc came to my door to get me going with CCS. You can’t go wrong with this company and their staff.

  • H D

We had hail damage and our insurance company told us they wouldn't cover the damage. I started working with Brian Vigil and he was able to get our insurance company to cover a brand new roof. He is very friendly, helpful and professional. He kept us in the loop and always made sure we knew what the next steps would be. Install was scheduled quickly, installers were friendly and our roof was complete in one day. The owner Robert is also pleasant and professional. The entire process was smooth and quick. Highly recommend Brian and this company!

  • Tony Luu

As a first time homeowner and not knowing very much about the process of getting my roof replaced, I was a tedious about the entire process. Franklin Yazzie with Custom Construction Solution made the entire process very easy. To be quite honest, I didn’t really do much besides answer a few phone calls and sign a couple documents. Franklin made the entire process easy and took great care of me. For those reading please reach out to Franklin for your new roofing needs! I can’t wait for my new roof! Will be recommending to family and friends.

  • Marion Villano

Scott Platero is our project manager, and from day one he has always been very professional. He was instrumental in getting our State Farm insurance to do a second adjustment on our claim for a new roof. He also worked to try to get them to cover our patio roof. Scott is very patient and spends time explaining how things are going with the progress of our claim. He works hard to get the best benefits for his clients. He is very punctual, and honest which is very commendable. It has been a pleasure getting to know him and work with him.

  • Patricia Bentley-Thorp

It has been a pleasure to work with Custom Construction Solutions. The project manager Kyle Avery made my roofing project for wind damage, a leak, and prep for solar panel installation run smoothly. He was friendly, knowledgeable, and professional. He assisted with my insurance claim, communicated project process and details, and coordinated with Our World Energy. He was always available to answer questions! I appreciate all the hard work he and his crew did on my roof. They did a great job! - And on such a hot day too!!

  • lemuel wade

The representative of this company, Michael Schrader, was professional, positive, polite and friendly throughout my roof replacement process. He must have made a great impression on other homeowners because I can stand in my front yard and see 5 - 6 roofs he and his teams replaced. I even had the company repair some patio soffit damage I had been waiting to have done. I highly recommend Michael and Custom Construction Solutions to any one no matter what your construction and or repair needs are.

  • Gerald Sava

Scott did an outstanding job from start to finish. Not only did Custom Construction Solutions fix my roof they also redesigned part of it not to be flat anymore. When USAA claims representative came out, Scott from Customs Construction Solutions was there . I went from a shingle roof to a metal roof and have no problems at all now. He kept me informed and answered all my questions. Very knowledgeable and helpful in all areas, he made the process very easy. THANK YOU I give them a 5 star rating.

  • Ellen Knight

I can't say enough about this roofing company. They have done such an excellent job installing my new roof. I am so happy with the results. I was also very impressed with Franklin Yazzie, the project manager who did such a great job on organizing the project.He is a total professional and helped me every step of the way. Franklin also worked with my insurance company to ensure all facets of the job were done properly. Very smart guy. You are making the right choice with this roofing company.

  • Jeremy Navarro

As a Real Estate Professional, my team and I deal with numerous vendors and contractors every day. Custom Construction Solutions installed a roof on one of my client's homes, and this was honestly the smoothest experience I have had with a roofing company. Meeting my client's deadlines for installation was crucial in this deal, they made it happen without any issues and most importantly provided a memorable experience of professionalism and kindness. Thank you CUSTOM!

  • James Kao

I am very thankful to have had Michael Shrader help and coordinate our very large, involved, and complicated job, which included the removal reinstall of a complete solar system in order to replace over 5000 sq ft. of hail damaged roofing. Due to illness on my end, He coordinated everything from start to finish with our insurance company, adjusters, solar, etc…. We are truly appreciative to Michael and Custom Construction Solutions for a tremendous job well done!!!

  • Patrick E.

Franklin and the Custom Construction Solutions team did an amazing job replacing our roof! They were quick to provide us with a competitive quote, did the install of a new TPO roof with lots of skylights, drains and canales on schedule, and left everything clean and tidy. Plus, the communications throughout the project were excellent. Lastly, even though a supplier caused minor damage to one of the parapets, Custom Construction Solutions fixed the issue in no time!

  • Benny and Fran Moses

This is a great roofing company. D. J. The project manager did a good job coordinating with our insurance company and adjuster and explaining everything to us as the job went on. The crew took off two old roofs and replaced with Owens Corning 30 year shingles. And they did all this in a day and a half. Everyone with Custom Solutions was very professional and cleaned up everything when the job was done. We would highly recommend this company. Benny and Fran Moses

  • Carol Anderson

My husband and I were very impressed with the way Nick and Robert assisted us to get a new roof through the insurance company due to hail damage we didn't realize we had. Nick, Robert and the wonderful crew they had for our roof completed the job in one day without any problems. Clean up was great as they picked up everything. We're very happy with Custom Construction Solutions NM and would hire and recommend them to everyone. Great job. Thank you.

  • Donna Iskandrani

I had my roof replaced on 9/21/23 by Custom Construction and I just want to say that the entire process from start to finish has been amazing. Christian has been so responsive from dealing with my insurance to fixing a minor issue that occurred during the installation of my roof. I would give this company 5+ stars if I could. Oh and my roof looks Great!! Thank you so much Custom Construction and Christian for such a great experience!!

  • HCDC Co.

Scott and Franklin were awesome; the insurance company not so much. The insurance company was trying to hose me out of getting the roof replaced, even though there was obvious damage. Scott handled most of it, which I was truly grateful for. All I had to do was wait, it took some time, but that was the insurance company's fault. I had to get two inspections, but it was worth it. Finally got a new non-leaky roof. Thanks Custom.

  • Estevan McCarthy

We are extremely happy with our new roof! Even with our initial hiccup with changing sales reps, the owner showed amazing integrity when it came to our unique situation and personally made our project happen! Custom Construction Solutions installed our roof in one day. The team and crew was extremely responsive, professional, courteous and tidy! We have already referred them to our friends and family. Thank you Robert and CCS!

  • Killer Cocoa

They were absolutely wonderful to work with. The original company I called didn't show, but they made me feel like a priority. They worked with me through an awful insurance adjustor, and were able to help get me fully approved for a new roof. They got my entire roof done in 1 day and my neighbors were amazed and have been complimenting my new roof. I highly recommend them and will using them for future home projects as well.

  • Casas de Guadalupe

We had the pleasure of working with Michael Shrader on a tile roof replacement. He made the project seamless. He was on top of the project from beginning to end. He contacted the insurance company, scheduled the crew, stopped by to check on the project and met with us after the job was completed. The on the job crew was professional, clean and courteous. I would highly recommend Custom Construction Solutions of NM!

  • Valerie Taliman

I highly recommend this company, and Scott Platero in particular, for first-rate, professional service replacing the roof and gutters. Scott provided excellent service by walking us through the process and handling the inspection, photos, insurance claim and schedules. He was tenacious in following through on all questions and details. He made everything easy for us as homeowners and that made a big difference!

  • Mary Regan

This company was very professional and responsive getting back to us with answers to our questions on the same day we submitted or within a 24 hour time frame. Of all the contractors we have had over the years this is the one that we could count on. Franklin was always there either in person or by phone when work was being completed. Would definitely recommend and would do business with them again.

  • dan doerr

These guy's replaced the roof on my home and on my garage due to hail damage, they completed both roofs in the same day. DJ made this a painless process as he did all the footwork with the insurance company. Custom Construction Solutions employs an awesome crew of guy's, very thorough and professional. This is a LOCALLY OWNED company, I would definitely recommend them for your roofing needs.

  • Bill Stalf

I would have to say without a doubt the best roofing company I have ever used. They were constantly in communication with me and explained everything that they were doing. They left my house as clean as it was when they began work. DJ my contact person even came in and cleaned the debris inside my kitchen and bathrooms from the skylight installation. They are definitely 5 stars.

  • Lisa Schultz

I worked with Michael Schrader at Custom Construction Solutions. He was very easy with work with. He was friendly knowledgeable prompt and easy to get in touch with. He was available to help with going through insurance for a new roof. The roof was installed in a day and gutters were back up the next day. Looks fantastic. Everyone involved was professional. Thank you!!!

  • Sonya Padilla

Armando M. From CCS came to my door with the upmost professionalism and knowledge. I was really against any sort of contractor trying to lure me into a “scam” but after proper explanation and patience. I’ve scheduled for him and his company to assist with my roofing concerns. Thank you guys for the friendly consultation and I look forward to doing business with Custom!

  • Madeline Beaudoin

Extremely professional and Quality work. I now have a Beautiful new roof protecting my home. Zach Montoya was patient worked and listened to my wants and concerns through the insurance process and kept me informed until the project was finished. I will be using Custom Construction Solutions again and highly recommend this Locally-owned business.

  • Harrison Cotty

Very professional team all around. The entire process from start to finish was thorough and easy to understand. The crew that came out to the home to take care of the roof was professional and efficient. They were able to complete the project in only one day. And the results were amazing. Would do business with them again without hesitation.

  • Lee Skinner

Michael Shrader did a perfect job of replacing my roof that had been damaged by a hailstorm. I found Michael and his company very honest, competent, professional, fast, friendly, and very attentive to detail. I highly recommend Custom Construction Solutions and would consider using them again for other types of home construction projects.

  • lisa esquibel

Kyle Avery offers great and professional customer service… he advocated for me to ensure that my insurance covered the entire roof, and when we encountered a hiccup after the roof install he made sure to find a solution. He’s responsive, timely, friendly, and follows through on promises. We really appreciate all his effort and hard work!

  • M Lyk

I wouldn't recommend this company when they came out to do a quote they did not seem too interested in even doing the job nor even giving me A quote. As a matter of fact I have still yet to receive A quote. In my opinion not very professional not sure how they got such good reviews. I have chosen a different company now to do the work.

  • Pamela Soto

Franklin was really helpful he made the process very easy for us and very professional. They were able to provide a bilingual person to help my dad through the process.My dad’s new roof from his house looks amazing.we appreciate this company for making this easy and comfortable for my dad. Awesome customer service Franklin.

  • Barbara Crownover

We had a new roof put on from having hail damage. The roofers came the day before and dropped of the dump trailer and the morning of they came on time as promised at 7:00 a.m. and was completed by 3:00 p.m. The roof turned out great and looks really nice. Michael Shrader was the guy who took care of everything we needed.

  • Daniel Grauer

Quick, efficient and incredibly professional. Franklin is amazing! Franklin walked me through everything and was great with following up. Some of the best customer service I have seen. Not an exaggeration. Their team was ready at 615 and started promptly at 630. Very efficient and made quick work of our roof. Great job!

  • Mary Pimentel

Franklin and his team were absolutely amazing. The service was fast, professional, and the quality of work was stellar. Franklin was always available for questions, and made sure we were 100% happy with our new roof! I will never recommend anyone other than Custom Construction Solutions for roofing needs!

  • Davld Mora

Project Manager, Scott Platero, was always professional by being on time, keeping us informed of the project's progress, and providing guidance along the way. We are extremly happy with the service provided by the work crew. We love our new roof! I would highly recommend them for your roofing needs.

  • Laura Jaquez

Michel Shrader and Custom Construction Solutions came out and did my roof through my insurance company and I was very pleased they gave me a wonderful experience and I highly recommend Michael Shrader and Custom Construction Solutions for all your roofing and construction needs. 5-Stars all around.

  • kelly nelson

Michael shearer the project manager did an awesome job walking me through the entire process, from Insurance to final cleanup. Nicholas and his crew did a wonderful job installing the roofing , they were hard-working , polite, an excellent at what they do I would recommend this company to anyone.

  • Maria Sampson

I was very impressed, with Scott,the project manager,was very polite,very informative, very helpful in answering all questions. they done Great job on my roof. I would recommend this company for doing roof’s custom construction solutions to my family and friends thank you again. Maria Sampson

  • Sue K

Gerardo and his team were fantastic!! He is extremely communicative and does what he says he will do! The whole process was effortless from the first call and inspection until completion. He is also very personable and professional. We plan on using them for another project in our home soon!!

  • John Scrimshaw

Just finished my new roof from Custom Construction Solutions and they did an excellent Job. They were timely, cleaned up all debris, and roof was great quality. Zachary did a great job explaining the process and helping along the way! He even helped my wife and i set up our new cell phones!

  • Peanut P

Jeremy and his crew really did an awesome job! He is always responsive and takes care of any details or issues in a positive manner. Most importantly, he was persistent about advocating for me on my insurance claim, which was critical in getting my roof repaired properly and completely.

  • David Edlin

Mike Shrader was attentive throughout the process for inspection, install, and final paperwork. Custom Construction is a local ABQ company and they did a great job on my roof, skylight, and gutters/downspouts. I will use them again in the future (hopefully not for another 20-30 years).

  • Scott Patrick

Our salesman Christian worked hard dealing with pushback from the insurance company until a whole new roof was approved. His team did a fabulous job and our new roof and trim looks great! Even the air conditioner reinstall was over and above expectations. I definitely recommend them!

  • G M

Franklin was great from start to finish. He answered all of our questions in a timely manner and let us know exactly what to expect. We had a couple businesses come by but Custom was the only one who followed through. We love our roof and the quality is unmatched. Thanks again!

  • Al Montoya

This company is a 5 star for sure.Jeremy the project manager made our roof installation go so smooth.All there crew were so professional and the cleanup and workmanship was exceptional.Great JOB !!!. I have told my neighbors and friends what a great job Custom Contructions did.

  • Elaine Walker

Michael Shrader was our project manager, he was very very knowledgeable and was very kind and considerate.. Michael did a great job and I would highly recommend them and him to all friends and family. Michael is a credit to his company. Five stars all the way. Elaine Walker

  • Enid Gallagher

I am very very pleased with the performance and quality of of the work done by Custom Construction. Aaron Kent has been available for the whole process. He is very knowledgeable and insured that every thing went smoothly.I highly recommend Custom Construction Services.

  • Talia Baca

Franklin at Custom Construction Solutions is always extremely helpful and responsive. As a Farmers agent we always need a strong advisor to help our customers and Franklin is the best at what he does. I definitely recommend him to every single one of my clients!

  • Jonathan Gregg

Great experience with these folks getting my roof replaced. Kyle Avery took care of everything, helped out with insurance, and generally did an amazing job. The roof looks great, and the whole thing took like a week or two from start to finish. Great experience!

  • Brenda Mills

Scott was great to work with from beginning to end. He was very detailed and went through every detail. He handled the insurance for me and was a very seamless process! If anyone is looking to get your roof done, Custom Construction Solutions is the way to go!

  • Verlyn Hawks

I was impressed with the professionalism showed and quality of work by custom construction. I was also impressed with the clear and prompt communication by Scott. I felt like he went out of his way to make sure I was kept up to date on every aspect of the job.

  • Ghassan Zora

I reached out to custom construction solutions after the storm had hit in my area, and they had sent out project manager Scott. He gave me a complementary inspection and helped me along the insurance process after finding damage. He made it simple and easy.

  • Kevie K.

Awesome experience with roof replacement and gutters. Scott and his team were fantastic with communications, professionalism, handling insurance paperwork, and getting the job completed as described in 100 degree weather. I highly recommend this company!

  • Mary Kate Hill

The custom team were so excellent and worked so very hard. I would recommend them to anyone needing a roof. I was so blessed to have Tyler Thompson to keep me abreast of everything going on and kept me in the circle at all times . Thank you, Mary Hill

  • Luis Torres

Mike Schrader, Nicholas "Nico", Robert, Robert Jr. et al were the best all around! From our initial contact to their departure, was completely professional, friendly, and without any doubt, the best we've ever done business with / Luis and Ida Torres

  • Joe Gutierrez

Michael Shrader was great to work with, very professional and courteous. Michael was very informative with the work that needed to be done and quick to answer any questions I had. I would definitely recommend Custom Construction Solutions to anyone.

  • Laurie Storms

I would recommend this company to anyone looking to have their roof replaced. Michael Shrader was very knowledgeable and courteous. He took the time to answer all of my questions and explained everything I needed to know. Very pleased! Great work!

  • Ricky Alvarez

Michael Schrader was very professional and extremely helpful throughout the process. He even met the insurance adjuster to make sure they saw all of the damage to our roof. I would definitely recommend their services. Thank you Michael. …

  • Carol Carlson

I was very pleased with our Customer Sales Rep, Mike and the attention he gave to getting our roof done so quickly. The crew was in and out in one day and the whole process was very easy. I highly recommend Custom Construction Solutions NM !

  • Patrice Bennet-alder

Michael Schrader did a very good job managing the renovation project for roof and stucco. Documentation was complete and on time for insurance, and the team accommodated our special requests for swamp cooler attachment and kitchen vent.

  • mary flores

Michael and his team re-shingled my roof.....they did an excellent job, they were at my house on time...a little early....they answered any questions we (my daughter and I) had and cleaned up beautifully before they left....I certainly

  • Rita Roman

My salesman, Michael Shrader HOOKED ME UP! Robert Paiz, Sr. Installed my floors and moldings and did a fabulous job! Robert was extremely professional and quick! I Highly recommend Custom Construction Solutions! I will definitely be

  • Bernadette Lopez

They also repaired the damage on the ceiling in the kitchen that was damaged from the leak. They did an excellent job on both projects. Respectful courteous professional. They left the work area clean. I will be hiring them again.

  • Jeremy Navarro Realty Group Powered by Keller Williams Realty

Custom Construction Solutions exemplifies exceptional craftsmanship and professionalism in every project. Their team seamlessly collaborates with ours, ensuring high-quality outcomes. Highly recommended for any construction needs!

  • Shauna Montoya

Professionalism was top notch. We were impressed with the quick responses and quality of their work. We had noticed them around our neighborhood and were eager to hire them for our roofing needs. You won't be disappointed!

  • Sherry Ulibarri

Custom Construction Solutions and their crew did an EXCELLENT job from start to finish. Special thanks to David Brown the project manager. He always kept me up to date and responds quickly. Highly RECOMMENDED.!

  • Tyler Hawks

Scott was our point of contact. He was helpful and easy to work with. They worked quickly to get the insurance approval (hail damage) and to install our new roof. They cleaned up after and followed up.

  • Carmen Chavez

I was referred to custom from one of my neighbors the project manager Tyler was very polite and professional helping me through the insurance process and the crew that was fast and did a great job

  • Joey Corrales

Custom construction did great for us! They were very helpful and Kyle really helped us throughout the whole insurance process. He made things easier and was very knowledgeable and responsive!

  • John Rockhold

Custom worked my little job in very fast, and treated me like it was a big job. As the owner of a Cabinet Co, I appreciate the attention to detail and overall professional work. I'll be back.

  • Kenny Lucero

Our experience with Customs was superior! Mike was very professional and went out of his way to get us a new roof and Solor. Overall I highly recommend Customs to anyone out there!! …

  • russell henderson

Great team to partner for all your roofing needs. Highly skilled at walking me through the process and innovative ideas to meet our specific needs. I highly recommend!

  • Matthew Dyer

Robert and his team were very helpful when it came to our roofing needs. He went above and beyond to make our experience a positive one.

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