Dollar Tree

187 reviews

5118 W McDowell Rd, Phoenix, AZ 85035

www.dollartree.com

+16233007317

About

Dollar Tree is a Dollar store located at 5118 W McDowell Rd, Phoenix, AZ 85035. It has received 187 reviews with an average rating of 3.6 stars.

Photos

Hours

Monday8AM-10PM
Tuesday8AM-10PM
Wednesday8AM-10PM
Thursday9AM-9PM
Friday8AM-10PM
Saturday8AM-10PM
Sunday8AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Dollar Tree: 5118 W McDowell Rd, Phoenix, AZ 85035

  • Dollar Tree has 3.6 stars from 187 reviews

  • Dollar store

  • "District 422 sucks the district manager cassey, points the blame instead of helping"

    "This store is a hazard to the public & brakes the handicapped code"

    "Very disappointed, I still love Dollar Tree and will continue to go their, but it wasn't just a bad day for all 3 employees, Cuz I've been to this location several times lately, and always the same"

    "Their merchandise is unorganized, all of it on the floor & not the shelves"

    "This raggedy so called manager that you guys have by the name of Rosie is very disrespectful I came in to change an item or two for Christmas for my kids and she wouldn't even let me do that she never explained the new policy that you have put in place I will not be coming in here and I will let everyone I know not to come in here as well you just lost a loyal customer all because of your so-called manager Rosie!"

Reviews

  • D Anderson

District 422 sucks the district manager cassey, points the blame instead of helping. 51st Avenue and McDowell, The neighborhood is horrible and most of the customers steal. Cassey is from Chicago and thinks Az. Is the same. I was the merch. There and when I throw thieves out they key my car. Cassey doesn't care. She's a horrible boss and even worse human being I was the only person to stock the store she gives me no help to stock the store but get help to clean the store. Every merch quits since she came she doesn't know how to treat people. Run away from this store. Don't work for this company they will over work you and under pay you.

  • Diana Aranda

This store is a hazard to the public & brakes the handicapped code. Also the management and staff are very lack of any customer service skills. Besides being very dirty & unorganized. There are several unpacked merchandise boxes as well as trash & merchandise all over their floor. It's very difficult to walk through some of their aisles on foot & simply impossible to access them on a wheelchair. They also have merchandise OUT OF SEASON out on the floor on display, but not for sale. One more thing, if there are any nice reviews about this place it's probably from the staff itself & or family members, this place is awful

  • Mary Pierson

Very disappointed, I still love Dollar Tree and will continue to go their, but it wasn't just a bad day for all 3 employees, Cuz I've been to this location several times lately, and always the same. The ladies couldn't be any ruder if they tried, seriously. Absolutely zero customer service skills. They should get some new employees at that store, people who are actually decent and friendly to the customers, and at least answer you when you say hi or goodbye. Very rude!!!

  • Guadalupe Aranda

Their merchandise is unorganized, all of it on the floor & not the shelves. There's unopened boxes blocking the aisles everywhere. The employees are very rude. They all gather in the front of the store chatting about their personal life while the store is falling apart & the one register they have opened has a very long line & if you ask them a question they bluntly tell you to have no idea. They really need a new manager here

  • Jamisha Augustine

This raggedy so called manager that you guys have by the name of Rosie is very disrespectful I came in to change an item or two for Christmas for my kids and she wouldn't even let me do that she never explained the new policy that you have put in place I will not be coming in here and I will let everyone I know not to come in here as well you just lost a loyal customer all because of your so-called manager Rosie!

  • Brittany

I would give it five stars but I can't for one reason only it is so cluttered, disorganized, disheveled, and incomplete disarray. This store needs a thorough reorganization and cleaning session because Dollar store pregnancy tests should not be in the same section as kids stickers and painting supplies LOL aside from that it's a great store just be ready to dig through things to find what you want

  • Patricia Martinez

When I want to quickly pick up a few items, I will go into the Dollar General near my home. I went into the Dollar Tree since I was in the vicinity and pleasantly surprised that most items are only $1.25. My husband is diabetic and likes the sugar free hard candy. You definitely get more bang for your buck, so definitely will return again.

  • james matthews

I wanted to thank the nice young lady yesenia she had helped me when I didn't have the 2 dollars she went ahead and said its ok I got you don't worry I had to explain to my kids I don't have enough money for cake mix she was so nice I want to thank her and hopefully someone will tip her back or may god help her in anything she needs

  • Spngirl4ever Scd

If I could give zero that would be anyway the employees rude and so that manager they couldn’t scan my items again so I could pay with my debit car only cuz it was a line I would never going back to the store . I love dolar tree I would go to another location even know that’s the closest to me …FAT ZERO that’s what they deserve

  • Adam Oliwinski

This place is a disaster, its filthy, shelves are empty, mostly everything is on the floor. There was only 2 people "working" here and they took their sweet time at the register. I only needed a couple of things and I found some off brand imitation, i wouldn't recommend unless you really have to or like places like that.

  • Brien Arnold

Bought some lunch meat and got outside too see it gray. I couldn't return it either. Oh well only a dollar I guess. Also shelves empty and stuff on floor. Really filthy and messy like others said but so is the neighborhood I guess. Just don't go when it's dark because of the trouble in parking lot.

  • Itz Meliyssa

It has way more merchandise than 1 year ago , the store looks way better , the workers are very helpful . The registers are nice girls ! And I love to go shopping I usually find everything thing I need & everything is $1.00 !!! Can't beat that

  • Edmundo Luna

Store cluttered, and,messy merchandise on the floor ,this is my second time in this store the frist time shelves where empty and boxes in the aisle, employee said she had no help,this time it's just plain messy,good grief.. …

  • Lala Gee

I visited this dollar tree today the lady at the register she had a big mole an was on a walker. I don’t know her name because she was NOT wearing a name tag didn’t want them sell me some items because they ranged up to one penny. It was

  • Tammy

Rude employee with blonde hair and glasses working there. She did not want to give me her name, pulled a step stool from in front of my child and I. She didn't say excuse me or can I help you. Then she became upset when I told her this.

  • Linda Beam

I really like this particular Dollar Tree. They have a lot of stuff that the other stores don't have. There are lots of crafting ideas and a lot more five dollar items than I have seen at some of the other stores.

  • Sonja Carden

First off, the employees there are always very nice and helpful. The store itself always looks kinda unorganized but it is still easy to find what you need. I just wish they would open a little earlier …

  • Tim Rugnao

I'm not hating I'm just asking, do you guys have fabric paint and cat ears for my kids super late costumes and on low budget please reply because Halloween is tomorrow and my kids really want to go …

  • Jane Major

Even with the line to the back of the building those people move quickly and it was way faster than Walmart. Still had some last minute gifts that I needed. We were in and out in minutes

  • Aimee Harris

It is crowded in here. There's never more than one cash register open and the shelves are always unorganized. But it is great because of the low prices on beauty items and cleaners.

  • Dan Voigt

Clutter ever where. Long lines and one register open, management is to clueless to open more check out registers with more than 7 people waiting in line

  • Mariela P

didnt find anything. the store was empty. i think they will close soon. they do have 2 toothbrush in shelf i dont think this is a dollar tree …

  • WANDA INES PIETRI

Elvis came with me on Halloween. I went back on their Grand Opening and received a 5 dollar gift card employees are a plus for this store

  • Joanna Kelly Lyons

I found everything that I needed. The store was clean and the cashier was a sweetheart. I would definitely recommend this to anyone.

  • Jayys World

The girl i always see is nice but they need better workers besides her they alwasy open late. As well. They need better management

  • HealthySuper EDUARDO

Went there 2 days ago with my tio and it looks just great. Greater than any other store in the world. Not much complains either

  • Sandra Gomez

This store is 2 times the size of other dollar trees, and they have so much holiday stuff I loved it, employees were nice.

  • Ashley Dillon

Not only is this store very limited but I couldn't even walk in there today because there was so much stuff on the floor.

  • Veronica Olmedo

Tried to get something after work and they were closed already…it’s 8:46! Stores’ sign says they close at 9pm not 8:46!

  • Diana

I like this dollar tree I just wish the stire was cleaner. But its a nice store where you can find good variety

  • Sherry Martinez

This is by far the worst Dollar Tree i have ever been... Nothing on the shelves scattered all over the floor!

  • Terri Smith

This is the most unorganized, dirty store I have been in. 1 cashier, boxes in the isles, very messy.

  • Frances Demarbieux

Love this place always have what I'm looking for especially when you live off a budget

  • Linda Martinez

That are always friendly and very friendly they are a lot better than family Dollar

  • John Miramontes

The shelves we're empty, the place was dirty. Although the employees were nice.

  • Mark bernal

Nice place of coo employees and try their best to keep the place nice and neet

  • Suzanna Rojas

They always have awesome stuff and the employees are helpful and friendly.

  • George Knecht

They carry a little bit of everything you needed they probably haven't

  • Chef Paul

Great bargains here. Can't find calendars yet. Still will shop here.

  • rochelle johnson

Didn't have a lot of things but the people there was nice

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