Wrong food made slowly. The people working there didn't know what a sweet 'n low was. Taught worker that those little pink packets behind him on the counter is "sweet 'n low". And the coffee is horrible here, been to way too many dunkins in my life. Either bad water or someone doesn't follow the Dunkin directions. More

Got done with work at about 130, just wanted a chocolate peanut butter milkshake. Lady screams from the complete opposite side of the store "I ain't got no milk, so no milkshakes" No suggestion for an alternative, just bad grammar. Training training training please! Your money just walked right out the door!!

Great Customer Service, nice selection of donuts to choose from. But the employee there is awesome to socialize with and share good laughs. You should try out this glazed original donuts, and cinnamon raisin being toasted with cream cheese topped on the sliced bagel. Hmm,, such wondrous taste!

I have Been here couple of times. The donuts are really good and tasty. Apart from the donuts the vanilla Chai the offer is very tasty and my favorite drink. Compared to the other restaurant chains, this place is spacious. Staff were very friendly and helpful. Would love to visit again …

There is always tons of trash littering the street and sidewalk in front of this location. It is an eye sore and makes me seriously question how sanitary the food is here. I choose not to go here anymore because they are not doing their part to keep our neighborhood free of litter. More

Homeless Dope Fiends Live Out Front, its Ridiculous they Smell is Horrible, they get High and Nod Out..They Hold Court Outside Dunkin Donuts Doors ,something needs to be Done,its Keeping Customers Away, seeing them and Trash as Soon as you get Close ,is Not Attractive.... More

They clearly see the tag. But it’s just a cream coffee with no sugar and no vanilla. Please please hire people who can count and read. Or let us do it. Jesus I just want my coffee done right. It’s freaking coffee how do you fail at making a cup of coffee!?! Howww!?

I went in during the pandemic and they allowed a homeless person to sit inside with no mask coughing like crazy and did absolutely nothing. Also completely ignored me while I waited to place my order. As soon as I heard the man coughing with no mask I left.

I visit this Dunkin Donuts several times a day during the semester (I'm a student at Columbia College Chicago). Lines can be long, but the DD app lets me order ahead and pick up my coffee in the go. Always clean, always fresh coffee, and good staff.

Horrible..I've gone to this store several times . There is always sometime wrong with the service. 7/21 I went in and asked for x-large hot tea. Christina gave me one teabag, you always get two teabags for that size of drink, she wanted to

If you go to this Dunkin, I strongly advise you only do order pick up from the app. The cashiers are specifically trained to break up your orders because the “system will only take 5 items” in order to charge you a higher price by avoiding

Worst DD out of any I have even been to. You order a latte using the app but you get Black coffee, other times you get latte without coffee shots, or no Carmel sweetener and most importantly they never apologize and instead give you a look

I came in around 3pm for a cup of coffee when I needed a quick afternoon pick me up. I ordered a small, because why spend more when a small cup will due. Final cost for a small with almond milk, $2.35. It was only after I got on the train

Went here last night about 1am, my car was parked in the parking garage right next to it. I decided to sit in there and charge my phone. The man working there told me to get out, made racial slurs at me. He told me I couldn’t sit there to

The manager is simply incredible. The person in front of me was a jerk. This individual was loud disrespectful, demeaning and demanding a credit for food that she ate. She said after she ate it she realized she wanted something different

This is absolutely the worst location. I live right by and have been holding out on writing a review because I like to support Southloop restaurants. But after 4 incorrectly made mobile orders in a row I give up. On top of miss making or

Omg! Worst service ever! Not gonna mention his name but the worker on nights, (9pm)Sucks! Will never come here again. So my family went out for ice cream since we had our Marine home for another day or so. We decided on coming to DD and

This location is hit and miss. Online ordering of more than just one category presents problems i.e. Don't order breakfast sandwich and bakery items, these are 75% of the time forgotten especially during busy times. As long as you order

Never will I go there again, ice cream with free waffle cone, I didn't receive got something else, went back in to correct it and was told nothing could be done. Paid 5$ for a small cone. P. S. The one girl was afraid she has a real

Cynthia, the overnight barista is amazing. I know it can’t be easy working the night shift but she still seems to always be in a pleasant mood and is always kind and helpful. If Cynthia is there it’s gonna be a great experience.

Got 6 donuts 4 were soft and fresh and the other 2 were hard, dry, stale just like a hockey puck. But I didn't find this out until I got back to my motel. FINGER YOUR DONUTS BEFORE LEAVING THE STORE SO YOU KNOW THEY ARE FRESH.

Ordered half a dozen donuts and they somehow messed up all but two of them. Place was a mess. Employees could have paid more attention to the orders rather than talking to solicitors. The coffee was fine, at least. More

Only one bathroom, locked and filthy. After purchasing food, they will buzz you in to the restroom. No soap and the toilet was disgusting. Service was okay, might have been shorthanded. The ice cream was delicious.

Service at this location is spotty. They have updated the interior, which is helpful, but service often remains slow Interestingly enough they have started carrying my favorite donut which many locations do not

The coffee is always nasty. Whenever I get a cold brew it tastes like they just dump the hot coffee in with some ice. If you're lucky enough to get actual cold brew it's still unbelievably bitter and skunky.

My go to daily Coffee shop! My families best birthday present are my DD gift cards. This is a very busy DD as all the Columbia College student early morning in and out! The service is great and fast!

I've completely given up on this Dunkin. .I didn't think I needed to break down what 4 wake up wraps were. Then the girl making the food is slow and just as incompetent. Also has an

Seems that they are too busy talking about their lives to each other rather than giving correct orders .. I order a latte and all I got was flavored milk … I’ll go back to Starbucks

This is my location. Some visits in the morning can get busy with the lines long. If in a hurry, do not go here on Mondays. Staff are always friendly.

Stopped and grabbed a coffee here and was a pleasant experience. The service was very quick and efficient, and prices on par with smaller cities.

Super friendly staff! They offered and encouraged me and my friend to bring our Segways inside with us so they wouldn't get stolen.

Kat always acknowledges me when walking in, come multiply times a week for me and my dad. Love her energy and customer service More

Staff is slow but good at doing there jobs, Coffee and foods ate hot...Just needs a little more cleaning inside and out.. More

Don't talk to ME unless a have a Large Caramel Frappe or whatever it's called in my haaaand❤️
Service…
More

I fave always preferred Dunkin' Coffee over Starbucks. The Latter doesn't have donuts.
Service…
More

If you don't mind getting robbed and harassed by street bums this is the place to go!
Food: 1…
More

Not crowded and have some tables. I like grabbing coffee for me and ice cream for my kid.

Coffee was fresh n hot even in the mid afternoon
Service
Take out…
More

Same good coffee and same good service week after week and they deliver.

Best dunkin I had in this country.
Service
Take out…
More