I worked with a gal named Amber, idk her last name. But she has red hair and an amazing personality. Seriously if you call Extra Space storage and need to speak with a property manager, the only one I recommend is Amber, she made my day with her help. Never again will I hesitate to use this company. Thank you Amber, your the best!

Using this facility is super easy. Getting in and out anytime you like is great. You dont have to wait till someone is in the office. The facility is clean. I have seen people leave messes and it is always tidied up. The office staff is very helpful if you have questions. I felt my stuff was very secure. Thank you.

Highly recommend. Katie, the site manager, is awesome… she couldn’t have been nicer. I rented online and once I arrived, she took me to my unit and showed me around. The building is nice— sparkling and new. Great price and no contracts with a time commitment. Can’t ask for any better than that!

Ashton, the store manager and the other staff are really great. I would love to give 5 stars but unfortunately I noticed too many vagrants on the property. You have to be extra vigilant when you’re loading or un-loading your unit from the parking lot. They also don’t have enough carts.

Amber was incredibly friendly, upfront about all prices and fees, and very very helpful, especially for working while pregnant. Much better than Public Storage next door!! Update: wish I could rate again. Customer service with at the end of

The cleanliness and security of the facility seem to have been in decline since Katy left. We’ve noticed the floors dirty for a week now on the third floor including sawdust, sticky soda residue on the floor, and used cigarette butts. Today

Don't rent a space here!! They will quote you one price and then change it from one month to the next. We signed up for $67 a month and our agreement says that this was not a discount or a promotion, BUT 6 months later we were charged $129

Johnny was incredibly helpful and made a stressful process very straightforward and easy for me! The keypad system was awesome making it super simple to get in and out quickly and without needing to interact with anyone. I felt comfortable

After researching self storage companies, we chose to use Extra Space Storage because of its good reviews. We weren't disappointed. The space is well designed and extremely clean. It has a loading dock, elevator and dollies that work well.

The store manager Treyce was outstanding! Very friendly and knowledgeable about his business. He was genuinely helpful and caring, listening to me go on about my personal issues that led me to needing a unit.... The unit and whole facility

Ashton was great, my boyfriend and I were in a pickle today and he exceeded our expectations! We needed a storage unit within a time frame and he was able to show us several units available that was exactly what we were looking for. It was

While the neighborhood may not look inviting, I felt that my possessions we're safe and well taken care of in this facility. I spoke with employees over the phone and at the front desk, and in both instances they were polite, helpful, and

I had an incredible experience getting setup with my storage unit at the NE 72nd location in Portland, OR. Kate was incredibly knowledgeable on the end-to-end process of setting up the lease and selecting insurance coverage and finding a

The customer service is always very friendly and knowledgeable at this facility, I’ve never had any problems at all! Even when I lost my keys and had to replace them, they were very understanding and kind when it came to explaining their

Katie is literally a God send. She was so amazingly kind to me on the phone. I'm going through the hardest trials and tribulations I've ever gone through in my life, and she's just literally like this absolutely Beautiful and kind bright

Katy, a staff member at the NE 72nd location is incredible! She helped me during some very tumultuous and challenging times in my life and I honestly felt at home as I was utilizing the building. I cannot emphasize enough how helpful and

Very nice, professional and helpful employees and excellent communication via email. They have excellent surveillance, great accessibility, units are affordable and everything is kept very clean inside. I always felt my belongings were

My friend and I did a walk-through of the Extra Space facility to check out the different-sized units and compare pricing. Ashton, who is the store manager, assisted us with this tour. The facility and units were clean and felt secure.

The process of getting the unit and closing it out was very easy. The staff was all very friendly and helpful. The units and campus in general are clean and taken care of. If I ever need storage again I'll definitely be going back here!

First I need too say that the manager Ashton has been very helpful. However, my locker was recently hit with an attempted break in and even had another lock in place of mine. Thankfully nothing was taken. The manager has suggested some

We had an excellent experience renting from this location. Andrew, the facility manager was incredibly helpful and kind. He went out of his way to make sure we got the unit that best fit our needs, and for a price we could afford. The

BAIT & SWITCH: I rented this storage about 6 months ago. My unit was around $80 at first. Then, after about 4 months I was billed almost $140. I contacted Extra Space because I thought there was a mistake, and they advised that their

WARNING! Learn from our mistake: we thought our items would be safe at Extra Space Storage on NE 72nd Ave. WE WERE WRONG. We had THOUSANDS OF DOLLARS WORTH OF PROPERTY STOLEN from our storage unit. Management has not responded to our

Kate was great. I came in to talk about prices and units and she made sure to describe everything so perfectly. Her customer service was above and beyond. I feel like I made the right choice by switching over to extra space storage.

What an unexpectedly positive experience! Ashton was friendly, relaxed, informative, and patient, just what you want - and seldom find - in customer service. Hang on to this guy, Extra Space, because he makes you look really good.

Absolutely one of the best places to rent from ,,and the staff is incredible (Ashton ) is the best with awesome customer service skills ,and overall it has been awesome renting there above all other places ,,Ty Tammi

Been a customer of years for some great time now since it's public storage It's not the same is Jeff still around definitely great customer service he had there and property was so clean before you guys open

Super easy to book a space here and the staff is really supportive. The online account experience was great as well. I'd definitely recommend it if you're looking for a short-term or long-term rental space.

Katie is the most helpful human on earth! She patiently and knowledgeably helped me locate my belongings after a moving company had misplaced them. The customer service at this facility is the best!!!

Update: As always, Katie is wonderful but, poor thing, seems to have some clients who do not listen or follow direction well. She runs a tight ship and it shows. This storage is one of the cleanest.

Extra Space Storage has been an extra smooth experience. From the day I walked through the front door til present ,I have had zero issues. It blows other storages from my past , right off the map! "

Treyce has been very helpful. I appreciate his professionalism very much. Update: this location has a new manager. Angie helped me get moved into a smaller unit. She made the process quick and easy.

This was our first time renting a storage unit. We went in and Ashton was very friendly, knowledgeable, and attentive to our needs. Ashton went above and beyond and make our experience great.

Promo was only valid for 3 months then they jacked up the prices. Feces smeared on the floor when I moved in. Did not get a lock when I was told one would be in the unit. Would not recommend.

Jeffery was very conscientious and helpful with my visit today. He went above and beyond to show me several storage units, costs, insurance etc. Thank you, Jeffery for all your help today!

I have had a wonderful rental experience with Extra Space! One of the things I like best about this place is the amazing customer service and experience overall compared to competitors.

Had amazing customer service over the phone. They made it easy to get my unit and took out the hassle of having to go into a store to deal with everything. Thank you again.

DO NOT RENT FROM EXTRA SPACE STORAGE!!! They will bait and switch you.There is even a class action lawsuit in the works, because of their unethical business practices.

The easiest storage experience ever. Everyone I’ve talked to has been so helpful and friendly. Clean, secure storage units, with dollies available - super convenient.

Great customer service! It’s was a pleasure working with Ashton, he was patient, informative and friendly. The units are clean and easily accessible.

Great job over the phone, very helpful, friendly, thoroughly and informative. Haven't opened my unit but starting out, the customer service is great.

Good for our needs. We've received excellent service from Danielle when we first moved in and Ashton when we had a recent question/issue come up.

Horrible on site staff. Friendly but not efficient at their computer data entry. Building elevators and security gate often does not work.

Great and very polite and very professional and was on the top of it all and called almost immediately after I reserved the unit I wanted

Kate was very helpful in setting up the storage lease! 5 Stars so far. Will update review after move in and storage experience.

Friendly service! Prices are not too bad, depending on what you’re looking for. I would recommend …

Ashton and the team have been so incredibly helpful getting us securely settled in! Would recommend.

Super easy easy to get set up. Walked me through every step. Answered all my questions. 10 ot of 10

Robin was amazing! Very knowledgeable and helpful! This place is super clean!

Robin was great! Got me in and out with my new lock.